SlideShare a Scribd company logo
The Buffer Culture
Powered by Happiness
Version 0.3 (alpha)
Always a work in progress
• As with everything we do and ourselves,
this document is a continual work in
progress.
• Updated July 26th, 2013.
Start with why
Culture: what gives Buffer the best chance
for progress of the product, happiness of
users and the team, and personal growth
while part of the journey?
The foundation of our
values
In the founding months, Joel & Leo read, re-
read and internalized Dale Carnegie’s famous
book, How To Win Friends and Influence
People.A lot of the Buffer values are derived
from his deeply impactful words.
In January 2013, when Buffer was 7 people,
we discussed what words define the culture
we have, and put together this document.
The 9 BufferValues
• Always choose positivity and happiness
• Default to transparency
• Have a focus on self improvement
• Be a "no ego" doer
• Listen first, then listen more
• Have a bias towards clarity
• Make time to reflect
• Live smarter, not harder
• Show gratitude
Always choose positivity
and happiness
• You always approach things in a positive and optimistic way.
• You never criticize or condemn team members or users.
• You never complain.
• You let the other person save face, even if they are clearly
wrong.
• You are deliberate about giving genuine appreciation.
Default to transparency
• You take pride in opportunities to share our beliefs, failures,
strengths and decisions.
• You use transparency as a tool to help others.
• You always state your thoughts immediately and with
honesty.
• You share early in the decision process, to avoid “big
revelations”
Have a focus on self
improvement
• You are conscious of your current level of productivity and
happiness, and make continual changes to grow.
• You have a higher expectation of yourself, than Buffer does of
you.
• You regularly and deliberately do things that make you feel
uncomfortable.
• You practice activities and develop habits that will improve
your mind and your body.
Be a "no ego" doer
• You don't attach your personal self to ideas.
• You let others have your best ideas.
• You approach new ideas thinking “what can we do right
now?”
• You are humble.
• You always ship code the moment it is better than what is
live on our site – no matter what.
• You seek first to understand, then to be understood.
• You focus on listening rather than responding.
• You take the approach that everything is a hypothesis and
you could be wrong.
• You are suggestive rather than instructive, replacing phrases
such as ‘certainly’,‘undoubtedly’, etc. with ‘perhaps’,‘I think’,
‘my intuition right now’.
Listen first, then listen
more
Have a bias towards clarity
• You talk, code, design and write in a clear way instead of
being clever
• You over-communicate, repeating things more times than you
would intuitively
• You use more words to explain, even if it feels obvious
already
• You don’t make assumptions, you instead ask that extra
question to have the full picture.
Make time to reflect
• You deliberately find time for reflection, because that’s where
your life-changing adjustments come from
• You have a calm approach to discussions and ponder points
in your own time
• You find time to jump out of the trenches into the higher
level thinking that will move the needle
• You understand the value of patience and treat it as a muscle
which needs practice to grow
Live smarter, not harder
• You value waking up fresh over working that extra hour
• You always aim to be fully engaged in an activity, or resting
• You single task your way through the day
• You are at the top of your game, as you focus on expanding
capacity of your mental, physical, emotional and spiritual
energy
• You choose to be at the single place on Earth where you are
the happiest and most productive, and you are not afraid to
find out where that is
Show gratitude
• You regularly stop and are grateful for your circumstances
• You are grateful for the work co-workers do to push the
company forward and to help you move faster
• You approach customer conversations with humility and the
knowledge that it’s a privilege to serve these people
• You have gratitude for platforms, tools and open source that
laid the foundation for the possibility of the company:
“If I have seen further it is by standing on the shoulders of
giants” - Isaac Newton

More Related Content

Viewers also liked

SocialRadar Company Culture
SocialRadar Company CultureSocialRadar Company Culture
SocialRadar Company Culture
SocialRadar
 
Finding True North
Finding True NorthFinding True North
Finding True North
Jonathan Ronzio
 
Agile Culture and Adoption Survival Guide @ Agile New England
Agile Culture and Adoption Survival Guide @ Agile New EnglandAgile Culture and Adoption Survival Guide @ Agile New England
Agile Culture and Adoption Survival Guide @ Agile New England
Michael Sahota
 
Lars Rosengren - Finding Your True North - Productized15
Lars Rosengren - Finding Your True North  - Productized15Lars Rosengren - Finding Your True North  - Productized15
Lars Rosengren - Finding Your True North - Productized15
Productized
 
5 Types of Leaders Who Derail
5 Types of Leaders Who Derail5 Types of Leaders Who Derail
5 Types of Leaders Who Derail
Wiley
 
Company Culture under Pressure | Growing Business changes Behaviour
Company Culture under Pressure | Growing Business changes BehaviourCompany Culture under Pressure | Growing Business changes Behaviour
Company Culture under Pressure | Growing Business changes Behaviour
BERATUNG JUDITH ANDRESEN
 
12 Reasons Culture Eats Strategy for Lunch
12 Reasons Culture Eats Strategy for Lunch12 Reasons Culture Eats Strategy for Lunch
12 Reasons Culture Eats Strategy for Lunch
Joe Tye
 
Code as Craft: Building a Strong Engineering Culture at Etsy
Code as Craft: Building a Strong Engineering Culture at EtsyCode as Craft: Building a Strong Engineering Culture at Etsy
Code as Craft: Building a Strong Engineering Culture at Etsy
Chad Dickerson
 
LinkedIn’s Culture of Transformation
LinkedIn’s Culture of TransformationLinkedIn’s Culture of Transformation
LinkedIn’s Culture of Transformation
Pat Wadors
 
Official Slideshare for What's the Future of Business by Brian Solis #WTF
Official Slideshare for What's the Future of Business by Brian Solis #WTFOfficial Slideshare for What's the Future of Business by Brian Solis #WTF
Official Slideshare for What's the Future of Business by Brian Solis #WTF
Brian Solis
 
Culture
CultureCulture
Culture
Reed Hastings
 

Viewers also liked (11)

SocialRadar Company Culture
SocialRadar Company CultureSocialRadar Company Culture
SocialRadar Company Culture
 
Finding True North
Finding True NorthFinding True North
Finding True North
 
Agile Culture and Adoption Survival Guide @ Agile New England
Agile Culture and Adoption Survival Guide @ Agile New EnglandAgile Culture and Adoption Survival Guide @ Agile New England
Agile Culture and Adoption Survival Guide @ Agile New England
 
Lars Rosengren - Finding Your True North - Productized15
Lars Rosengren - Finding Your True North  - Productized15Lars Rosengren - Finding Your True North  - Productized15
Lars Rosengren - Finding Your True North - Productized15
 
5 Types of Leaders Who Derail
5 Types of Leaders Who Derail5 Types of Leaders Who Derail
5 Types of Leaders Who Derail
 
Company Culture under Pressure | Growing Business changes Behaviour
Company Culture under Pressure | Growing Business changes BehaviourCompany Culture under Pressure | Growing Business changes Behaviour
Company Culture under Pressure | Growing Business changes Behaviour
 
12 Reasons Culture Eats Strategy for Lunch
12 Reasons Culture Eats Strategy for Lunch12 Reasons Culture Eats Strategy for Lunch
12 Reasons Culture Eats Strategy for Lunch
 
Code as Craft: Building a Strong Engineering Culture at Etsy
Code as Craft: Building a Strong Engineering Culture at EtsyCode as Craft: Building a Strong Engineering Culture at Etsy
Code as Craft: Building a Strong Engineering Culture at Etsy
 
LinkedIn’s Culture of Transformation
LinkedIn’s Culture of TransformationLinkedIn’s Culture of Transformation
LinkedIn’s Culture of Transformation
 
Official Slideshare for What's the Future of Business by Brian Solis #WTF
Official Slideshare for What's the Future of Business by Brian Solis #WTFOfficial Slideshare for What's the Future of Business by Brian Solis #WTF
Official Slideshare for What's the Future of Business by Brian Solis #WTF
 
Culture
CultureCulture
Culture
 

More from Buffer

How to Gain a Massive Following on Instagram: 10 Proven Tactics to Grow Follo...
How to Gain a Massive Following on Instagram: 10 Proven Tactics to Grow Follo...How to Gain a Massive Following on Instagram: 10 Proven Tactics to Grow Follo...
How to Gain a Massive Following on Instagram: 10 Proven Tactics to Grow Follo...
Buffer
 
The 10 Words That Motivate Us Most
The 10 Words That Motivate Us MostThe 10 Words That Motivate Us Most
The 10 Words That Motivate Us Most
Buffer
 
Buffer's 6 Values, Version 2.0
Buffer's 6 Values, Version 2.0 Buffer's 6 Values, Version 2.0
Buffer's 6 Values, Version 2.0
Buffer
 
Buffer's 6 Core Values, version 2.0
Buffer's 6 Core Values, version 2.0 Buffer's 6 Core Values, version 2.0
Buffer's 6 Core Values, version 2.0
Buffer
 
Trello board inspiration for remote teams
Trello board inspiration for remote teamsTrello board inspiration for remote teams
Trello board inspiration for remote teams
Buffer
 
State of Remote Work 2018 [Data & Analysis]
State of Remote Work 2018 [Data & Analysis]State of Remote Work 2018 [Data & Analysis]
State of Remote Work 2018 [Data & Analysis]
Buffer
 
Three Breakthroughs and Two Failures That Have Shaped Buffer in the Past Six ...
Three Breakthroughs and Two Failures That Have Shaped Buffer in the Past Six ...Three Breakthroughs and Two Failures That Have Shaped Buffer in the Past Six ...
Three Breakthroughs and Two Failures That Have Shaped Buffer in the Past Six ...
Buffer
 
Buffer's Top 10 Learnings Growing to $10 Million ARR
Buffer's Top 10 Learnings Growing to $10 Million ARRBuffer's Top 10 Learnings Growing to $10 Million ARR
Buffer's Top 10 Learnings Growing to $10 Million ARR
Buffer
 
How the Pros Get Leads From Social Media
How the Pros Get Leads From Social MediaHow the Pros Get Leads From Social Media
How the Pros Get Leads From Social Media
Buffer
 
Top 10 Learnings Growing to (Almost) $10 Million ARR: Leo's presentation at S...
Top 10 Learnings Growing to (Almost) $10 Million ARR: Leo's presentation at S...Top 10 Learnings Growing to (Almost) $10 Million ARR: Leo's presentation at S...
Top 10 Learnings Growing to (Almost) $10 Million ARR: Leo's presentation at S...
Buffer
 
3 Soon-to-Be-Everywhere Social Media Trends for 2016
3 Soon-to-Be-Everywhere Social Media Trends for 20163 Soon-to-Be-Everywhere Social Media Trends for 2016
3 Soon-to-Be-Everywhere Social Media Trends for 2016
Buffer
 
How to Write a Content Marketing Plan Step-by-Step
How to Write a Content Marketing Plan Step-by-StepHow to Write a Content Marketing Plan Step-by-Step
How to Write a Content Marketing Plan Step-by-Step
Buffer
 
The 30-Second Guide to URL Shorteners
The 30-Second Guide to URL ShortenersThe 30-Second Guide to URL Shorteners
The 30-Second Guide to URL Shorteners
Buffer
 
We've Been Failing on Social Media for 2 Years. Here's What We Think It Means.
We've Been Failing on Social Media for 2 Years. Here's What We Think It Means.We've Been Failing on Social Media for 2 Years. Here's What We Think It Means.
We've Been Failing on Social Media for 2 Years. Here's What We Think It Means.
Buffer
 
What 1 Million Tweets Taught Us About Tweeting Successfully
What 1 Million Tweets Taught Us About Tweeting SuccessfullyWhat 1 Million Tweets Taught Us About Tweeting Successfully
What 1 Million Tweets Taught Us About Tweeting Successfully
Buffer
 
Social Media Frequency: How Often to Post to Twitter, Facebook, and More
Social Media Frequency: How Often to Post to Twitter, Facebook, and MoreSocial Media Frequency: How Often to Post to Twitter, Facebook, and More
Social Media Frequency: How Often to Post to Twitter, Facebook, and More
Buffer
 
The 30 Best Books for Online Marketers
The 30 Best Books for Online MarketersThe 30 Best Books for Online Marketers
The 30 Best Books for Online Marketers
Buffer
 
Buffer culture 0.6 (With a change to Be a No Ego Doer)
Buffer culture 0.6 (With a change to Be a No Ego Doer)Buffer culture 0.6 (With a change to Be a No Ego Doer)
Buffer culture 0.6 (With a change to Be a No Ego Doer)
Buffer
 
Buffer Marketing Culture
Buffer Marketing CultureBuffer Marketing Culture
Buffer Marketing Culture
Buffer
 
The Psychology of Social Media (Mozcon 2015)
The Psychology of Social Media (Mozcon 2015)The Psychology of Social Media (Mozcon 2015)
The Psychology of Social Media (Mozcon 2015)
Buffer
 

More from Buffer (20)

How to Gain a Massive Following on Instagram: 10 Proven Tactics to Grow Follo...
How to Gain a Massive Following on Instagram: 10 Proven Tactics to Grow Follo...How to Gain a Massive Following on Instagram: 10 Proven Tactics to Grow Follo...
How to Gain a Massive Following on Instagram: 10 Proven Tactics to Grow Follo...
 
The 10 Words That Motivate Us Most
The 10 Words That Motivate Us MostThe 10 Words That Motivate Us Most
The 10 Words That Motivate Us Most
 
Buffer's 6 Values, Version 2.0
Buffer's 6 Values, Version 2.0 Buffer's 6 Values, Version 2.0
Buffer's 6 Values, Version 2.0
 
Buffer's 6 Core Values, version 2.0
Buffer's 6 Core Values, version 2.0 Buffer's 6 Core Values, version 2.0
Buffer's 6 Core Values, version 2.0
 
Trello board inspiration for remote teams
Trello board inspiration for remote teamsTrello board inspiration for remote teams
Trello board inspiration for remote teams
 
State of Remote Work 2018 [Data & Analysis]
State of Remote Work 2018 [Data & Analysis]State of Remote Work 2018 [Data & Analysis]
State of Remote Work 2018 [Data & Analysis]
 
Three Breakthroughs and Two Failures That Have Shaped Buffer in the Past Six ...
Three Breakthroughs and Two Failures That Have Shaped Buffer in the Past Six ...Three Breakthroughs and Two Failures That Have Shaped Buffer in the Past Six ...
Three Breakthroughs and Two Failures That Have Shaped Buffer in the Past Six ...
 
Buffer's Top 10 Learnings Growing to $10 Million ARR
Buffer's Top 10 Learnings Growing to $10 Million ARRBuffer's Top 10 Learnings Growing to $10 Million ARR
Buffer's Top 10 Learnings Growing to $10 Million ARR
 
How the Pros Get Leads From Social Media
How the Pros Get Leads From Social MediaHow the Pros Get Leads From Social Media
How the Pros Get Leads From Social Media
 
Top 10 Learnings Growing to (Almost) $10 Million ARR: Leo's presentation at S...
Top 10 Learnings Growing to (Almost) $10 Million ARR: Leo's presentation at S...Top 10 Learnings Growing to (Almost) $10 Million ARR: Leo's presentation at S...
Top 10 Learnings Growing to (Almost) $10 Million ARR: Leo's presentation at S...
 
3 Soon-to-Be-Everywhere Social Media Trends for 2016
3 Soon-to-Be-Everywhere Social Media Trends for 20163 Soon-to-Be-Everywhere Social Media Trends for 2016
3 Soon-to-Be-Everywhere Social Media Trends for 2016
 
How to Write a Content Marketing Plan Step-by-Step
How to Write a Content Marketing Plan Step-by-StepHow to Write a Content Marketing Plan Step-by-Step
How to Write a Content Marketing Plan Step-by-Step
 
The 30-Second Guide to URL Shorteners
The 30-Second Guide to URL ShortenersThe 30-Second Guide to URL Shorteners
The 30-Second Guide to URL Shorteners
 
We've Been Failing on Social Media for 2 Years. Here's What We Think It Means.
We've Been Failing on Social Media for 2 Years. Here's What We Think It Means.We've Been Failing on Social Media for 2 Years. Here's What We Think It Means.
We've Been Failing on Social Media for 2 Years. Here's What We Think It Means.
 
What 1 Million Tweets Taught Us About Tweeting Successfully
What 1 Million Tweets Taught Us About Tweeting SuccessfullyWhat 1 Million Tweets Taught Us About Tweeting Successfully
What 1 Million Tweets Taught Us About Tweeting Successfully
 
Social Media Frequency: How Often to Post to Twitter, Facebook, and More
Social Media Frequency: How Often to Post to Twitter, Facebook, and MoreSocial Media Frequency: How Often to Post to Twitter, Facebook, and More
Social Media Frequency: How Often to Post to Twitter, Facebook, and More
 
The 30 Best Books for Online Marketers
The 30 Best Books for Online MarketersThe 30 Best Books for Online Marketers
The 30 Best Books for Online Marketers
 
Buffer culture 0.6 (With a change to Be a No Ego Doer)
Buffer culture 0.6 (With a change to Be a No Ego Doer)Buffer culture 0.6 (With a change to Be a No Ego Doer)
Buffer culture 0.6 (With a change to Be a No Ego Doer)
 
Buffer Marketing Culture
Buffer Marketing CultureBuffer Marketing Culture
Buffer Marketing Culture
 
The Psychology of Social Media (Mozcon 2015)
The Psychology of Social Media (Mozcon 2015)The Psychology of Social Media (Mozcon 2015)
The Psychology of Social Media (Mozcon 2015)
 

Recently uploaded

WAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdfWAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdf
Western Alaska Minerals Corp.
 
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
emmanuelpulido003
 
Cracking the Customer Experience Code.pptx
Cracking the Customer Experience Code.pptxCracking the Customer Experience Code.pptx
Cracking the Customer Experience Code.pptx
Workforce Group
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
projectseasy
 
1234567891011121314151617181920212223242
12345678910111213141516171819202122232421234567891011121314151617181920212223242
1234567891011121314151617181920212223242
fauzanal343
 
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAAPETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
lawrenceads01
 
PAWFESSIONAL ELVA MAX.pdfAAAAAAAAAAAAAAAAAAA
PAWFESSIONAL ELVA MAX.pdfAAAAAAAAAAAAAAAAAAAPAWFESSIONAL ELVA MAX.pdfAAAAAAAAAAAAAAAAAAA
PAWFESSIONAL ELVA MAX.pdfAAAAAAAAAAAAAAAAAAA
lawrenceads01
 
MEA Union Budget 2024-25 Final Presentation
MEA Union Budget 2024-25 Final PresentationMEA Union Budget 2024-25 Final Presentation
MEA Union Budget 2024-25 Final Presentation
PhysicsUtu
 
Mandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your roleMandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your role
khidalgo2
 
Discover who your target audience is and reach them
Discover who your target audience is and reach themDiscover who your target audience is and reach them
Discover who your target audience is and reach them
Quibble
 
Cheslyn Jacobs- TymeBank: Building Consumer Trust in Digital Banking
Cheslyn Jacobs- TymeBank: Building Consumer Trust in Digital  BankingCheslyn Jacobs- TymeBank: Building Consumer Trust in Digital  Banking
Cheslyn Jacobs- TymeBank: Building Consumer Trust in Digital Banking
itnewsafrica
 
Importance of Quality Transformations in VUCA World
Importance of Quality Transformations in VUCA WorldImportance of Quality Transformations in VUCA World
Importance of Quality Transformations in VUCA World
Ankur860831
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
projectseasy
 
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdfA STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
rsonics22
 
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in CityGirls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
maigasapphire
 
Connected Small Boat Protection Solution | July 2024
Connected Small Boat Protection Solution | July  2024Connected Small Boat Protection Solution | July  2024
Connected Small Boat Protection Solution | July 2024
Hector Del Castillo, CPM, CPMM
 
Satta matka guessing Kalyan result sattamatka
Satta matka guessing Kalyan result sattamatkaSatta matka guessing Kalyan result sattamatka
Satta matka guessing Kalyan result sattamatka
➑➌➋➑➒➎➑➑➊➍
 
Family/Indoor Entertainment Centers Market: Regulation and Compliance Updates
Family/Indoor Entertainment Centers Market: Regulation and Compliance UpdatesFamily/Indoor Entertainment Centers Market: Regulation and Compliance Updates
Family/Indoor Entertainment Centers Market: Regulation and Compliance Updates
AishwaryaDoiphode3
 
شركات إبراهيم العرجاني: لدعم الاقتصاد المصري
شركات إبراهيم العرجاني: لدعم الاقتصاد المصريشركات إبراهيم العرجاني: لدعم الاقتصاد المصري
شركات إبراهيم العرجاني: لدعم الاقتصاد المصري
إبراهيم العرجاني
 
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATIONTHE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
hrajkumar444
 

Recently uploaded (20)

WAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdfWAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdf
 
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
 
Cracking the Customer Experience Code.pptx
Cracking the Customer Experience Code.pptxCracking the Customer Experience Code.pptx
Cracking the Customer Experience Code.pptx
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
 
1234567891011121314151617181920212223242
12345678910111213141516171819202122232421234567891011121314151617181920212223242
1234567891011121314151617181920212223242
 
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAAPETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
PETAVIT MICHAEL TAY.pdfAAAAAAAAAAAAAAAAAAAA
 
PAWFESSIONAL ELVA MAX.pdfAAAAAAAAAAAAAAAAAAA
PAWFESSIONAL ELVA MAX.pdfAAAAAAAAAAAAAAAAAAAPAWFESSIONAL ELVA MAX.pdfAAAAAAAAAAAAAAAAAAA
PAWFESSIONAL ELVA MAX.pdfAAAAAAAAAAAAAAAAAAA
 
MEA Union Budget 2024-25 Final Presentation
MEA Union Budget 2024-25 Final PresentationMEA Union Budget 2024-25 Final Presentation
MEA Union Budget 2024-25 Final Presentation
 
Mandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your roleMandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your role
 
Discover who your target audience is and reach them
Discover who your target audience is and reach themDiscover who your target audience is and reach them
Discover who your target audience is and reach them
 
Cheslyn Jacobs- TymeBank: Building Consumer Trust in Digital Banking
Cheslyn Jacobs- TymeBank: Building Consumer Trust in Digital  BankingCheslyn Jacobs- TymeBank: Building Consumer Trust in Digital  Banking
Cheslyn Jacobs- TymeBank: Building Consumer Trust in Digital Banking
 
Importance of Quality Transformations in VUCA World
Importance of Quality Transformations in VUCA WorldImportance of Quality Transformations in VUCA World
Importance of Quality Transformations in VUCA World
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5TALENT ACQUISITION AND MANAGEMENT LECTURE 5
TALENT ACQUISITION AND MANAGEMENT LECTURE 5
 
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdfA STUDY OF MUTUAL FUND  OF BANK OF INDIA .pdf
A STUDY OF MUTUAL FUND OF BANK OF INDIA .pdf
 
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in CityGirls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
 
Connected Small Boat Protection Solution | July 2024
Connected Small Boat Protection Solution | July  2024Connected Small Boat Protection Solution | July  2024
Connected Small Boat Protection Solution | July 2024
 
Satta matka guessing Kalyan result sattamatka
Satta matka guessing Kalyan result sattamatkaSatta matka guessing Kalyan result sattamatka
Satta matka guessing Kalyan result sattamatka
 
Family/Indoor Entertainment Centers Market: Regulation and Compliance Updates
Family/Indoor Entertainment Centers Market: Regulation and Compliance UpdatesFamily/Indoor Entertainment Centers Market: Regulation and Compliance Updates
Family/Indoor Entertainment Centers Market: Regulation and Compliance Updates
 
شركات إبراهيم العرجاني: لدعم الاقتصاد المصري
شركات إبراهيم العرجاني: لدعم الاقتصاد المصريشركات إبراهيم العرجاني: لدعم الاقتصاد المصري
شركات إبراهيم العرجاني: لدعم الاقتصاد المصري
 
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATIONTHE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
THE IMPORTANCE OF CODING IN DEVOPS EXPLANATION
 

The Buffer Culture - Version 0.3

  • 1. The Buffer Culture Powered by Happiness Version 0.3 (alpha)
  • 2. Always a work in progress • As with everything we do and ourselves, this document is a continual work in progress. • Updated July 26th, 2013.
  • 3. Start with why Culture: what gives Buffer the best chance for progress of the product, happiness of users and the team, and personal growth while part of the journey?
  • 4. The foundation of our values In the founding months, Joel & Leo read, re- read and internalized Dale Carnegie’s famous book, How To Win Friends and Influence People.A lot of the Buffer values are derived from his deeply impactful words. In January 2013, when Buffer was 7 people, we discussed what words define the culture we have, and put together this document.
  • 5. The 9 BufferValues • Always choose positivity and happiness • Default to transparency • Have a focus on self improvement • Be a "no ego" doer • Listen first, then listen more • Have a bias towards clarity • Make time to reflect • Live smarter, not harder • Show gratitude
  • 6. Always choose positivity and happiness • You always approach things in a positive and optimistic way. • You never criticize or condemn team members or users. • You never complain. • You let the other person save face, even if they are clearly wrong. • You are deliberate about giving genuine appreciation.
  • 7. Default to transparency • You take pride in opportunities to share our beliefs, failures, strengths and decisions. • You use transparency as a tool to help others. • You always state your thoughts immediately and with honesty. • You share early in the decision process, to avoid “big revelations”
  • 8. Have a focus on self improvement • You are conscious of your current level of productivity and happiness, and make continual changes to grow. • You have a higher expectation of yourself, than Buffer does of you. • You regularly and deliberately do things that make you feel uncomfortable. • You practice activities and develop habits that will improve your mind and your body.
  • 9. Be a "no ego" doer • You don't attach your personal self to ideas. • You let others have your best ideas. • You approach new ideas thinking “what can we do right now?” • You are humble. • You always ship code the moment it is better than what is live on our site – no matter what.
  • 10. • You seek first to understand, then to be understood. • You focus on listening rather than responding. • You take the approach that everything is a hypothesis and you could be wrong. • You are suggestive rather than instructive, replacing phrases such as ‘certainly’,‘undoubtedly’, etc. with ‘perhaps’,‘I think’, ‘my intuition right now’. Listen first, then listen more
  • 11. Have a bias towards clarity • You talk, code, design and write in a clear way instead of being clever • You over-communicate, repeating things more times than you would intuitively • You use more words to explain, even if it feels obvious already • You don’t make assumptions, you instead ask that extra question to have the full picture.
  • 12. Make time to reflect • You deliberately find time for reflection, because that’s where your life-changing adjustments come from • You have a calm approach to discussions and ponder points in your own time • You find time to jump out of the trenches into the higher level thinking that will move the needle • You understand the value of patience and treat it as a muscle which needs practice to grow
  • 13. Live smarter, not harder • You value waking up fresh over working that extra hour • You always aim to be fully engaged in an activity, or resting • You single task your way through the day • You are at the top of your game, as you focus on expanding capacity of your mental, physical, emotional and spiritual energy • You choose to be at the single place on Earth where you are the happiest and most productive, and you are not afraid to find out where that is
  • 14. Show gratitude • You regularly stop and are grateful for your circumstances • You are grateful for the work co-workers do to push the company forward and to help you move faster • You approach customer conversations with humility and the knowledge that it’s a privilege to serve these people • You have gratitude for platforms, tools and open source that laid the foundation for the possibility of the company: “If I have seen further it is by standing on the shoulders of giants” - Isaac Newton