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Profiles of
Speakers &
Sponsors
21-22 March 2016, Mandarin Orchard Hotel, Singapore
Theme: “Being a ‘Smart’ Health Insurer –
Innovation, Profitability & Sustainability”
www.asiainsurancereview.com/airhc2016
@AIReDaily #AIRhc /AsiaInsuranceReview /company/asia-insurance-review
11th Asia Conference on Healthcare
and Health Insurance
Organised by: Supported by:
Media Partners:
2
Chairman of Conference &
Speaker of Topic: Digitization of Insurance Distribution and the Rise of
Wearable Technology
An Overview of Connected Health Technologies in APAC
The Future of Health Insurance - Extending Far Beyond A Traditional
Healthcare Insurer
and developing markets. He has previously worked with
CITI, HSBC, Prudential Corporation Asia and Manulife
in functions including sales, product, client advisory,
corporate strategy and M&A and business development.
Mr Delaney holds an MBA from London Business
School,aBAinEconomicsandFinancefromtheUniversity
of Western Sydney, and is a Senior Associate of The
Australasian Financial Services Institute (FINSIA).
strategies to stop Polio transmission in one of the three
highriskregionsintheworld. Hehasspokenatandchaired
multiple industry conferences and has been quoted in
multiple industry magazines and journals. He has also
been interviewed by various media, including BBC’s Asian
Business Report.
Dr Sabnis holds a Masters in Business Administration
fromtheUniversityofCambridge,UK,aDoctorofMedicine
specialising in Preventive Medicine from the University of
MumbaiandaBachelorofMedicineandBachelorofSurgery
from the University of Mumbai.
Hartford, Connecticut headquarters to Hong Kong, where
he led the integration of the Asia Pacific operations of
GoodhealthWorldwideafterAetnaacquiredthecompany.
In2010,herelocatedtoSingaporetoestablishAetna’soffice
there as a regional hub for development of Southeast Asia.
Since 2011 he has led the expansion of Aetna’s presence in
theregionfromtwocountriestosixthroughacombination
or organic and inorganic growth.
Mr Goldberg is a graduate of the University of Virginia
and is conversant in Japanese.
Mr Delaney works alongside the CEO and private
equity sponsors and is responsible for all strategic
partnerships & transactions, new market entry and M&A
across the group. He has responsibility now also for group
marketing and global product/proposition development.
MrDelaney’s20-yearcareerininternationalfinancial
services has spanned banking, insurance and wealth
management, working in and across both developed
Dr Sabnis is the Director of the Healthcare Practice
at Frost & Sullivan Asia Pacific, based in Singapore.
He has over a decade of consulting experience engaging
global clients in the US, the UK and Asia Pacific. He
specializes in strategy consulting, M&As, and public-
private partnerships. He has advised top pharmaceutical/
biotech companies, hospital groups, and ministries on
market entry strategies, product lifecycle management,
and marketing strategies that have positively impacted
these organizations.
While with the World Health Organization, he
developed and successfully implemented various
Mr Goldberg is Managing Director of Southeast Asia
for Aetna International, based in Singapore. In this
role he serves as Chief Executive of Aetna Insurance
(Singapore) Pte. Ltd., Chief Executive of Aetna Insurance
Company Limited Singapore Branch, and President
Commissioner of Aetna Global Benefits Indonesia. He is
responsible for developing Aetna’s business throughout
the Southeast Asia region.
Mr Goldberg joined Aetna in 2006 as Director of
Business Operations. In 2008, he relocated from Aetna’s
Damian Delaney
Chief Commercial Officer, Now Health International Group
Dr Milind Sabnis
Director, Healthcare Practice, Frost & Sullivan
Derek Goldberg
Managing Director, Southeast Asia, Aetna International
3
The Future Trends of Hospitals and Healthcare
Big Data & Analytics: Challenges and Opportunities for Insurers and
Healthcare Providers
Achieving Finance & Process Efficiencies through Leveraging Digital
Payments in Healthcare Claims
divisional culture and change projects, clinical services
redesign projects, workforce planning and major
technology implementations. He is recognised for his
ability to assist large organisations and governments to
achievetransformationalchangethroughsettingstrategic
objectives,identifyingandsuccessfullyimplementingthe
right mix of programs at the right time to achieve those
objectives. He has been responsible for projects based
bothnationallyinAustraliaandinternationallyincluding,
Vietnam, Japan, China, UK, USA and Europe.
corporate leaders to grow new business models for
healthcare and digital media. He is a thought leader in
digital health, which includes mentoring and advising
technology accelerators including Healthbox, Endeavour,
StartupHealth, and Blueprint Health. He has coached
founding entrepreneurs in mobile, technology platforms,
and data services for over 100 companies.
Mr Estrella is an alumnus from the University of
Pennsylvania'sWhartonSchoolofBusiness(MBA),London
Business School, and the University of Pennsylvania's
School of Engineering and Applied Science (Electrical
Engineering).
on improving working capital and business operation
through innovation in payables and receivables.
Mr Sun has a Masters of Engineering in Engineering
Management(Finance&Logistics),BachelorofEconomics
and Bachelor of Engineering (Operations Research &
Industrial Engineering) from Cornell University, NY, USA.
MrMcKeeringisPwCSouthEastAsiaConsulting(SEAC)
Public Sector and Healthcare Leader. He currently
sits on the PwC Global Health Industries Leadership
Team and prior to moving to Singapore, he has been the
National Healthcare Leader for PwC Australia as well
as being the Consulting Site Leader for Queensland. He
has a recognised track record in both private and public
sectors, and across the value chain of public sector and
healthcare services.
Mr McKeering has recently led engagements around
eHealth programs, national health reform blueprinting,
Mr Estrella is a founder and a Managing Partner at
LumenLab, MetLife’s Innovation Centre for Asia
based in Singapore. He leads business creation activities
including collaborating with entrepreneurs, venture
capital firms, and innovation-focused MetLife colleagues
for ideation and business development. As part of his role,
he is entrusted to help the founders and management
teams of fast-growth technology firms to navigate MetLife
efficiently to develop operational partnerships in support
of LumenLab’s innovation activities.
Prior to moving to Singapore, he was based in London
as Managing Director of Nebra Group, a London-based
advisory firm engaging investors, entrepreneurs, and
Mr Sun is responsible for MasterCard's suite of
business and public sector payables and receivables
solutionsfortheAsiaPacific,MiddleEastandAfrica.Hehas
morethan10yearsofexperienceincommercialpayments
andhasheldvarioussales,marketingandproductrolesin
different areas of the finance, manufacturing and travel
verticals. He continues to work with some of the largest
companiesoperatingintheAsiaPacificandtheirpartners
David McKeering
Partner, Asia Pacific Healthcare Leader, PwC
Tony Estrella
Founder & Managing Partner, MetLife Innovation Centre, LumenLab
Gerald Sun
Vice President & Head of Sales, Commercial Payments, Asia Pacific, Middle East & Africa,
MasterCard Worldwide
4
Return on Prevention - How to Mitigate Medical and Security Risks for
Expatriates and Business Travellers &
Panel on Emergency Risk Management for Health Threats & Infectious
Diseases; Prevention and Control
(ISM) and his Bachelor in Business Administration from
the Chinese University Hong Kong in Hong Kong and
Universidad de Madrid in Spain.
Hehasworkedformanyyearsintheinsuranceindustry
working with companies of all sizes in growing the
expatriate health benefits products throughout the Asia
Pacificwithoversightofallelementsinthesaleanddelivery
of the product. In his previous roles, he developed health
insurance products and set up distribution channels to
drivetheexpansionintoemergingmarketslikeMyanmar,
Vietnam, Cambodia and Thailand.
Mr Moschtaghi is the Regional Director for Insurance
Partnerships, corporate solutions in Asia, based in
Singapore.Heisprimarilyresponsibleforthedevelopment
of the medical and security risk mitigations solutions
for corporate clients in Asia. He provides consultation
expertise to the clients and their respective medical and
travel insurance companies to investigate the challenges
andopportunitiesinrespecttomanagingthemedicaland
security risk of their travellers and expatriates.
Mr Moschtaghi acquired his Master of Economics
with major in Finance and Information Technology from
the International School of Management in Germany
Alexander Moschtaghi
Regional Director, Insurance Partnerships, Asia, International SOS
Panel on Emergency Risk Management for Health Threats & Infectious
Diseases; Prevention and Control
He moved to Singapore in 2006 and is responsible for
themanagementanddeliveryofhealthcareclientservices
in the Asian region. He acts for some of Asia’s largest
healthcare groups in both the public and private sectors,
and regularly presents seminars on topics related to risk
management in healthcare. In addition, he publishes
a monthly newsletter, Asia Healthcare Update, which
examines key risk management topics for the healthcare
sector.
Mr Griffiths is the Regional Director, Healthcare
Specialty Broking for Aon in Asia. He has more than
20 years’ experience in managing medical malpractice
insurance, professional indemnity insurance, directors’
and officers’ liability insurance and other specialist
classes for major hospital groups, clinics, and individual
healthcare practitioners. He also has substantial
experience in risk management, risk retention programs,
and captive management in the Australian market.
Michael Griffiths
Regional Director – Healthcare Financial Services and Professions Group, Asia, Aon Singapore
(Broking Centre) Pte Ltd
5
Panel on Managing Healthcare for the Aging Population
Panel on Managing Healthcare for the Aging Population
Panel on Managing Healthcare for the Aging Population &
Healthcare 2.0: Integrated Accountable Care Organizations (ACO), i.e.
Specialty Healthcare Centers & Private Health Insurance Exchange (PHIX)
Shaping the Health Insurance Landscape
He has significant operational expertise in managing
health KPOs and TPAs in India. Dr Sidharth has a wide
experience of health product development, underwriting
and claims management.
DrSidharthisaDoctorbytrainingandholdsaDoctoral
Degree in Medicine. He is a member of the Indian Medical
Association and a member of the Confederation of Indian
Industries working group on health insurance. Prior to
joining the health insurance industry, Dr Sidharth was
actively involved in clinical practice.
office. Thus she brings with her strong technical abilities,
and also a client and consumer view of the healthcare
business.
Ms Wilkins also has a keen interest in health and
wellness intervention strategies, as well as managed care
concepts, and how these can be applied in Asia with her
more recent focus being on the aging population and care
solutions for this sector.
Insurance; Impact of SMAC(Social, Mobile, Analytics and
Cloud)onMulti-ProcessHROutsourcingMarket;CanCenter
of Excellence in Healthcare be an innovative strategy for
cost savings?; Healthcare 2.0:Integrated Accountable Care
Organizations with Health Insurance Exchange Model; and
Captive Management Strategy in Asia Pacific Region.
ShehasalsopresentedaWhitepaperinAmsterdamon
Multi-Process HR Outsourcing On shoring Phenomenon
in Europe and felicitated for Runner-up Award for Best
Thought Leadership Paper in 2013.
Dr Sidharth leads Munich Re’s Health Business in
South Asia and is responsible for providing advice
and delivering solutions on health product development,
underwriting, claims management and operational
matters to Munich Re health clients in India, Sri Lanka,
Bangladesh and Nepal. Dr Sidharth has over 13 years
of experience in the health insurance industry and is
currently based in Singapore.
PriortojoiningMunichRe,DrSidharthhasheldsenior
management positions for multinational health risk
managementcompaniesanddirectinsurancecompanies.
Ms Wilkins is the Senior Medical Solutions Manager,
for the Swiss Re Asia region where she is responsible
for the development and execution of Swiss Re's medical
strategy for medical products and propositions.
She brings 25 years of operational and technical life,
healthandmedicalinsuranceindustryexperiencegained
fromtheUK,SouthAfricaandGreeceandhasbeenworking
across the Asia region for the last four years, two of which
were spent as the Srategic claims lead for a major direct
Ms Samantra is the Lead Analyst in corporate
insurance & financial services in the professional
services domain. She specializes in managing multiple
spend categories within indirect services such as
professional services including finance, insurance, cards
and payments; and HR services including employee
benefits, payroll, training & recruitment.
Shehaspublishedfivearticles/whitepapersondiverse
topics in leading international journals/ magazines such
as Impact of Obama Healthcare Act on Employee Health
Dr Sidharth Kachroo
Head of Client Management for South Asia, Munich Re
Emma Wilkins
Senior Medical Solutions Manager Asia, Swiss Re
Abhipsa Samantra
Lead Analyst, Insurance & Financial Services, Beroe Inc.
6
Designing Customer-Centric Health Insurance Products for the Mass
Affluent and HNW segments
Health Insurance Product Innovation/ Variants
- Distribution Channels; Penetration; Customer Services; Profitability
Social Health Insurance in Asia: Protection Against Financial Risks
and small across the Asia-Pacific, including Indonesia,
Singapore, Hong Kong, Malaysia, Thailand, Cambodia,
NewZealand,Korea,China,SriLanka,Mongolia,Vietnam,
Papua New Guinea and with many more in the pipeline.
These products tend to cater for the mid to high-end
segments,whichtypicallyincludecoverageforcross-border
healthcare i.e. medical travel.
MrPochat-Cottillouxliveswithhiswifeandthreeyoung
children in Singapore.
keynote speaker in various international summits.
Mr Mathur has been awarded the ‘50 Most Talented
Retail Professionals of India’ award by CMO Asia in 2014
and ‘50 Most Influential Digital Media Professional’ by
World Marketing Congress in 2015.
Mr Mathur has been associated with SBI General since
August2009andestablishedthecompany’sretailbusiness
fromscratchtoalevelofUS$125millioninFY14.Presently,
he is driving the growth and profitability agenda for SBI
General through effective management of the business
through agency, digital and alternate channels.
(2013); Social Protection Index: Assessing the Results for
Asia and the Pacific (2013); Handbook on Poverty and Social
Analysis(2012);AssessingSocialProtectionforOlderPersons:
SocialPensionsinAsia(2012);TheRevisedSocialProtection
Index:MethodologyandHandbook(2011);SocialAssistance
andConditionalCashTransfers:ProceedingsoftheRegional
Workshop (2010); and Enhancing Social Protection in Asia
andthePacific:ProceedingsoftheRegionalWorkshop(2010).
Prior to joining ADB, she was a consultant practitioner
in social development. She has a PhD in sociology from the
University of Missouri.
Mr Pochat-Cottilloux is an experienced health
insurance professional, who has spent 19 years in
the industry. He has trained as an Actuary and also has
an MBA from London Business School. He has worked both
in start-ups including launching a UK health insurance
company and in large corporate environments like
Standard Life and AXA.
In 2010 he set up a new health reinsurance hub in
Singapore. Overthelastfewyears,theteamhaslaunched
a series of innovative health programs in markets big
Mr Mathur is a graduate in Economics and Industrial
Relations from University of Delhi. He has pursued
post graduate management program in Management.
He also holds a diploma in Business Management and
is a fellow member of the institute. He has 19 years of
successful business management experience and held
various leadership positions in leading multi-national
organizations.
Heisonthepanelofoneoftheseedfundingcompanies
headquartered in UK. He is on the marketing advisory
committeeofoneoftheleadingbusinessschoolsofIndia.
He has authored several articles on insurance and is a
Dr Sri Handayani is a Principal Social Development
Specialist of the Asian Development Bank (ADB). She
is the focal point for social analysis for ADB’s projects;
provides awareness and training on social analysis;
promotes knowledge about and management of social
dimensions; facilitates sharing of information on social
dimensions and social protection; and supports external
relations and coordination with development partners on
social development, social protection, and labor issues.
She has been instrumental in numerous publications
includingtheSocialProtectionOperationalPlan2014-2020
Laurent Pochat-Cottilloux
Regional Managing Director, Asia Pacific Health Reinsurance Markets, AXA Healthcare
Management
Sharad Mathur
Senior Vice President & Head - Agency, Digital & Alternate Channel, SBI General Insurance
Company Limited
Dr Sri Wening Handayani
Principal Social Development Specialist, Asian Development Bank
7
Mitigating Risks Through An Innovative Health Management Approach
Sustainability is Health: The Road to Sustainability for A Healthcare
Organisation
Chairman of Day Two Afternoon Session &
Speaker of topic: Digital Healthcare and Paradigm Shifts in Medicine
and implementing clients’ business strategies.
Herexperienceincludesmanagingboththehealthand
benefitsandgeneralinsurancebusinesseswithregardsto
operational excellence and efficiencies.
MsChuaisagraduateofEdithCowanUniversityinPerth,
AustraliaandholdsaBachelorofBusinessdegree.Shealso
holds a diploma in Risk and Insurance Management from
Nanyang Polytechnic in Singapore.
ARMC to fulfill its governance role to ensure the adequacy
and effectiveness of internal controls of the enterprise.
This is done through an adequate risks reporting system
of assurance to the Board. Embraced within this scope is
the oversight of medical malpractice cases and reporting
across IHH operating entities and utilizing risk transfer
option.Recently,shehasbeentaskedtoleadSustainability
ReportingforthegroupinaccordancewithBURSAMalaysia
sustainability guide.
Ms Hoon is an alumnus of National University of
Singapore Faculty of Law having obtained her Bachelor of
Laws (Second Upper Honours) in 1986 and Masters of Law
in 1992. She was admitted as an Advocate & Solicitor of the
Supreme Court in Singapore in 1987.
businessdevelopment,executivemanagement,marketing,
and R&D, with direct expertise in medical devices, mobile
health, healthcare IT, and medical imaging.
PriortosurgicaltrainingattheMassachusettsGeneral
Hospital, he obtained an MD Alpha Omega Alpha from
ColumbiaUniversitywhereheworkedinstructuralbiology,
servedasavisitingresearcherattheInstitutLaue-Langevin
in Grenoble, and obtained a Bachelor’s in Biochemical
SciencescumlaudefromHarvardCollege.Havingauthored
15 academic papers and conference proceedings and as a
co-inventorofthreepatents,DrGurelhasspokenatbusiness
and scientific conferences and seminars worldwide.
Ms Chua is Practice Leader, Health and Group Benefits
in Singapore for Willis Towers Watson Singapore
Insurance Brokers Singapore. She joined the company in
2015 and has more than 17 years of experience in health
and benefits consulting. Throughout her career, she
has managed local and regional clients, implemented
and participated in multiple processes and technology
solutions,andoverseenteamsofconsultantsindeveloping
Ms Linda Hoon is the Group Head of Risk Governance of
IHH. She joined the organisation in June 2015. Prior
to this, she was the Group General Counsel and Board
Secretary of National University Health System (NUHS)
in Singapore. In her previous role, she oversees the legal
function for NUHS and its oversight entities including
National University Hospital. At NUHS, she initiated a
series of talks at NUH Grand Rounds focusing on judicial
interpretations of “professional misconduct” under
Section 53 of the Medical Registration Act of Singapore.
As Group Head of Risk Governance, Ms Hoon oversees
the healthcare risk management framework comprising
enterprise risk in her reporting to the IHH Audit & Risk
ManagementCommittee.Herrolerequireshertoassistthe
Dr Gurel is the Chief Innovation Officer at CampusD,
a Seoul-based FabLab, design innovation center and
startup incubator, as well as Senior Advisor for Innovation
at DRB Holdings and a Visiting Professor at the Samsung
Advanced Institute of Health Sciences and Technology
(Sungkyunkwan University/Samsung Medical Center)
with research interests in protein electrodynamics and
terahertz medicine.
Previously,heservedasaDirectorintheCTOofficeand
OpenInnovationgroupattheSamsungAdvancedInstitute
of Technology (SAIT). He has nearly 30 years’ experience
in healthcare spanning multiple sectors including:
biomedicalscience,clinicalmedicine,strategyconsulting,
Wan-Ching Chua
Practice Leader, Health & Group Benefits, Willis Towers Watson Singapore Insurance Brokers
Linda Hoon
Group Head, Risk Governance, IHH Healthcare Berhad
Dr Ogan Gurel
Chief Innovation Officer, CampusD (Seoul-based FabLab);
Visiting Professor, Samsung Advanced Institute of Health Sciences
8
Healthcare – An Industry in Disruption and Transition &
Panel on Impact of Wearables and Smart Technology on Healthcare &
Health Insurance
Technology Innovation in Wellness & Employee Benefits Insurance &
Panel on Impact of Wearables and Smart Technology on Healthcare &
Health Insurance
Panel on Impact of Wearables and Smart Technology on Healthcare &
Health Insurance
Prior to dacadoo and Sanofi, he worked with
innovation and new business in industries such as media,
broadcasting, telecom, managed services, and retail. Mr
Dijohn has worked and lived in the Asia Pacific the last
20 years and holds an MBA from Macquarie University
(Sydney Australia). He has been featured in the media and
conferencesonawiderangeofmattersrelatingtohisareas
of knowledge and experience.
during the dot com boom, before moving to her client ACE
to lead alternative distribution channels for accident &
health insurance. She also ran Mercer Marsh Benefits' in
14 countries across the Asia Pacific, growing the business
by 800% over eight years.
MsKoograduatedfromUCLAwithacyberneticsdegree
and from Columbia University with an MBA.
and the US.
Ms Van received an MBA from Duke University,
where she earned the prestigious scholarship and title
of “Fuqua Scholar”, given to students who graduate in
the top 10% of their cohort. She was also a scholar at
Nanyang Technological University, majoring in Computer
Engineering.
Mr Dijohn has been with dacadoo for the last three
years, and he currently serves as the Vice-President
Asia-Pacific. In 2015 he was on a 12 months’ secondment
to Sanofi as intrapreneur-in-Residence to develop and
implement a clinical behavioural diagnostic tool for the
management of people with chronic conditions and for
prevention in general. There he worked with universities
and healthcare professionals.
Ms Koo has 25 years of P&L and operational experience
leading start-ups and corporate turnarounds in
Asia & the US, delivering significant growth through
launching new business models, products, countries and
distribution channels. She supervised P&G factory lines
in Iowa before working in eight different roles during her
eight years at Bankers Trust Company in New York.
Ms Koo launched two technology start-ups in Asia
Ms Van leads Big Data organisation transformation for
APAC at Swiss Re.
Prior to her current engagement, she established
expertise in using smart analytics to support sales, CRM,
strategy development and operations for the insurance
and healthcare industries. She has extensive experience
leadingcross-functionalandcross-culturalteamsinAsia
Thomas Dijohn
Vice-President Asia-Pacific, dacadoo
Rosaline Koo
Founder & CEO, CXA
Sophia Van
Vice President, Big Data & Smart Analytics Centre, Swiss Re
9
Sponsors’ Profiles
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institutions, merchants, governments and businesses
in more than 210 countries and territories. MasterCard’s
products and solutions make everyday commerce
activities – such as shopping, traveling, running a
business and managing finances – easier, more secure
and more efficient for everyone.
www.mastercard.com
MasterCard
10
Exclusive Promotion for delegates of
11th Asia Conference on Healthcare
and Health Insurance
A project of the
Asean Insurance Council
ASEAN
INSURANCE
DIRECTORY
2016
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To order
- Purchase now at our table or
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Exclusive for
conference delegates
ASEAN Insurance Directory 2016 – With more than 500 entries in one single volume, the Asean Insurance Directory is now
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compendium will serve you as a constant companion on General, Life and composite insurance companies, Reinsurance
companies, Insurance Associations, Insurance -related educational and training institutes as well as Supervisory authorities.
(U.P. S$180)
11
Exclusive Promotion for delegates of
11th Asia Conference on Healthcare
and Health Insurance
S$100
only
Print +
Online Access
To order
- Purchase now at our table or
- Email junaid@asiainsurancereview.com or
- Scan this QR code
Exclusive for
conference delegates
Reinsurance Directory of Asia 2016 – RDA 2016 is one-stop reference guide for the reinsurance market in Asia and an
invaluable companion depicting data on 460 reinsurers and reinsurance brokers operating in the region along with
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company.
(U.P. S$128)
8.00 am Registration & Coffee
9.00 am Welcome Address by Conference Chairman
Damian Delaney, Chief Commercial Officer,
Now Health International Group
9.15 am An Overview of Connected Health Technologies in
APAC
Dr Milind Sabnis, Director, Healthcare Practice,
Frost & Sullivan
9.50 am The Future of Health Insurance - Extending Far
Beyond A Traditional Healthcare Insurer
Derek Goldberg, Managing Director, Southeast Asia,
Aetna International
10.20 am Q&A
10.30 am Tea Break
11.00 am The Future Trends of Hospitals and Healthcare
- International trends; Trends in South East Asia
- Healthcare Productivity - Improving Efficiency
- Healthcare IT and Digitisation
- Consumer Driven Healthcare
David McKeering, Partner, Asia Pacific Healthcare
Leader, PwC
11.30 am Big Data & Analytics: Challenges and Opportunities
for Insurers and Healthcare Providers
Tony Estrella, Founder & Managing Partner,
MetLife Innovation Centre, LumenLab
12.00 nn Achieving Finance & Process Efficiencies through
Leveraging Digital Payments in Healthcare Claims
Gerald Sun, Vice President & Head of Sales, Commercial
Payments, Asia Pacific, Middle East & Africa,
MasterCard Worldwide
12.30 pm Q&A
12.35 pm Lunch
2.00 pm Return on Prevention - How to Mitigate Medical and
Security Risks for Expatriates and Business Travellers
- Taking a prevention or a proactive role in mitigating
travel risks
- How such prevention initiatives can help to reduce
costs in the long run and leads to a return on your
investment on prevention
Alexander Moschtaghi, Regional Director, Insurance
Partnerships, Asia, International SOS
2.30 pm Panel on Emergency Risk Management for Health
Threats & Infectious Diseases
- Prevention and Control;
- Pandemic Preparedness & Response
- A Global Security Issue
Panellists:
• Alexander Moschtaghi, Regional Director, Insurance
Partnerships, Asia, International SOS
• Michael Griffiths, Regional Director - Healthcare
Financial Services and Professions Group, Asia, Aon
3.05 pm Panel on Managing Healthcare for the Aging
Population
- Health Costs & Health Policies
- Innovative Products, Insurance & Service Solutions
- New Health Technology for the Elderly
Panellists:
• Dr Sidharth Kachroo, Head of Client Management
for South Asia, Munich Re
• Emma Wilkins, Senior Medical Solutions Manager
Asia, Swiss Re
• Abhipsa Samantra, Lead Analyst, Insurance &
Financial Services, Beroe Inc.
4.00 pm Healthcare 2.0: Integrated Accountable Care
Organizations (ACO), i.e. Specialty Healthcare Centers
& Private Health Insurance Exchange (PHIX) Shaping
the Health Insurance Landscape
Abhipsa Samantra, Lead Analyst, Insurance &
Financial Services, Beroe Inc.
4.30 pm Tea Break & Close of Day One
9.00 am Designing Customer-Centric Health Insurance Products for the
Mass Affluent and HNW segments
- Sizing the High-end Health insurance opportunity in China
- Product Design: Balancing Risk and Usability
- Service Proposition: Satisfying today’s time-poor
high-expectation customers
- Building Long Term Value: Aligning customer and insurer
interests
Laurent Pochat-Cottilloux, Regional Managing Director,
Asia Pacific Health Reinsurance Markets,
AXA Healthcare Management
9.30 am Digitization of Insurance Distribution and the Rise of Wearable
Technology
Damian Delaney, Chief Commercial Officer,
Now Health International Group
10.00 am Health Insurance Product Innovation/ Variants
- Distribution Channels; Penetration; Customer Services;
Profitability
Sharad Mathur, Senior Vice President & Head - Agency, Digital &
Alternate Channel, SBI General Insurance Company Limited
(A JV between State Bank of India & Insurance Australia Group)
10.30 am Q&A
10.35 am Tea Break
11.00 am Social Health Insurance in Asia: Protection Against Financial
Risks
Dr Sri Wening Handayani, Principal Social Development
Specialist, Asian Development Bank
11.30 am Mitigating Risks Through An Innovative Health Management
Approach
Wan-Ching Chua, Practice Leader, Health & Group Benefits,
Willis Towers Watson Singapore Insurance Brokers
12.00 nn Sustainability is Health: The Road to Sustainability for A
Healthcare Organisation
Linda Hoon, Group Head, Risk Governance,
IHH Healthcare Berhad
12.30 pm Q&A
12.35 pm Lunch
Digital Healthcare and the Paradigm Shifts
Session Chairman: Dr Ogan Gurel, Chief Innovation Officer,
CampusD (Seoul-based FabLab); Visiting Professor,
Samsung Advanced Institute of Health Sciences
2.00 pm Healthcare – An Industry in Disruption and Transition
(analogue to digital, doctor control to patient control,
fragmented to centralised)
- The Value of Wearables in prevention and treatment
- From ‘a point-in-time data’ to ‘real-time data’
- Consumer/patient engagement and diversity
- Shared decision making and patient empowerment
- From ‘one shoe fits all’ to ‘bespoke healthcare’
Thomas Dijohn, Vice-President Asia-Pacific, dacadoo
2.20 pm Technology Innovation in Wellness & Employee Benefits
Insurance
Rosaline Koo, Founder & CEO, CXA
2.40 pm Digital Healthcare and Paradigm Shifts in Medicine
Dr Ogan Gurel, Chief Innovation Officer,
CampusD (Seoul-based FabLab); Visiting Professor,
Samsung Advanced Institute of Health Sciences
3.00 pm Panel on Impact of Wearables and Smart Technology on
Healthcare & Health Insurance
- Underwriting Issues; Digital Health & Lifestyle
- Genomics; Platform and Disruptor like Oscar Health
- Wearable Progress & the Quantified Self & Preventive Care
- Future of Health & Life Insurance, mHealth, Corporate
Wellness
Panellists:
• Sophia Van, Vice President, Big Data & Smart Analytics
Centre, Swiss Re
• Rosaline Koo, Founder & CEO, CXA
• Thomas Dijohn, Vice-President Asia-Pacific, dacadoo
4.00 pm Tea Break & Close of Conference
PROGRAMME
Day One: 21 March 2016, Monday Day Two: 22 March 2016, Tuesday
11th Asia Conference on Healthcare and Health Insurance
21-22 March 2016, Mandarin Orchard Hotel, Singapore

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Brochure of 11th Asia Conference on Healthcare & Health Insurance, March 2016, Singapore

  • 1. Profiles of Speakers & Sponsors 21-22 March 2016, Mandarin Orchard Hotel, Singapore Theme: “Being a ‘Smart’ Health Insurer – Innovation, Profitability & Sustainability” www.asiainsurancereview.com/airhc2016 @AIReDaily #AIRhc /AsiaInsuranceReview /company/asia-insurance-review 11th Asia Conference on Healthcare and Health Insurance Organised by: Supported by: Media Partners:
  • 2. 2 Chairman of Conference & Speaker of Topic: Digitization of Insurance Distribution and the Rise of Wearable Technology An Overview of Connected Health Technologies in APAC The Future of Health Insurance - Extending Far Beyond A Traditional Healthcare Insurer and developing markets. He has previously worked with CITI, HSBC, Prudential Corporation Asia and Manulife in functions including sales, product, client advisory, corporate strategy and M&A and business development. Mr Delaney holds an MBA from London Business School,aBAinEconomicsandFinancefromtheUniversity of Western Sydney, and is a Senior Associate of The Australasian Financial Services Institute (FINSIA). strategies to stop Polio transmission in one of the three highriskregionsintheworld. Hehasspokenatandchaired multiple industry conferences and has been quoted in multiple industry magazines and journals. He has also been interviewed by various media, including BBC’s Asian Business Report. Dr Sabnis holds a Masters in Business Administration fromtheUniversityofCambridge,UK,aDoctorofMedicine specialising in Preventive Medicine from the University of MumbaiandaBachelorofMedicineandBachelorofSurgery from the University of Mumbai. Hartford, Connecticut headquarters to Hong Kong, where he led the integration of the Asia Pacific operations of GoodhealthWorldwideafterAetnaacquiredthecompany. In2010,herelocatedtoSingaporetoestablishAetna’soffice there as a regional hub for development of Southeast Asia. Since 2011 he has led the expansion of Aetna’s presence in theregionfromtwocountriestosixthroughacombination or organic and inorganic growth. Mr Goldberg is a graduate of the University of Virginia and is conversant in Japanese. Mr Delaney works alongside the CEO and private equity sponsors and is responsible for all strategic partnerships & transactions, new market entry and M&A across the group. He has responsibility now also for group marketing and global product/proposition development. MrDelaney’s20-yearcareerininternationalfinancial services has spanned banking, insurance and wealth management, working in and across both developed Dr Sabnis is the Director of the Healthcare Practice at Frost & Sullivan Asia Pacific, based in Singapore. He has over a decade of consulting experience engaging global clients in the US, the UK and Asia Pacific. He specializes in strategy consulting, M&As, and public- private partnerships. He has advised top pharmaceutical/ biotech companies, hospital groups, and ministries on market entry strategies, product lifecycle management, and marketing strategies that have positively impacted these organizations. While with the World Health Organization, he developed and successfully implemented various Mr Goldberg is Managing Director of Southeast Asia for Aetna International, based in Singapore. In this role he serves as Chief Executive of Aetna Insurance (Singapore) Pte. Ltd., Chief Executive of Aetna Insurance Company Limited Singapore Branch, and President Commissioner of Aetna Global Benefits Indonesia. He is responsible for developing Aetna’s business throughout the Southeast Asia region. Mr Goldberg joined Aetna in 2006 as Director of Business Operations. In 2008, he relocated from Aetna’s Damian Delaney Chief Commercial Officer, Now Health International Group Dr Milind Sabnis Director, Healthcare Practice, Frost & Sullivan Derek Goldberg Managing Director, Southeast Asia, Aetna International
  • 3. 3 The Future Trends of Hospitals and Healthcare Big Data & Analytics: Challenges and Opportunities for Insurers and Healthcare Providers Achieving Finance & Process Efficiencies through Leveraging Digital Payments in Healthcare Claims divisional culture and change projects, clinical services redesign projects, workforce planning and major technology implementations. He is recognised for his ability to assist large organisations and governments to achievetransformationalchangethroughsettingstrategic objectives,identifyingandsuccessfullyimplementingthe right mix of programs at the right time to achieve those objectives. He has been responsible for projects based bothnationallyinAustraliaandinternationallyincluding, Vietnam, Japan, China, UK, USA and Europe. corporate leaders to grow new business models for healthcare and digital media. He is a thought leader in digital health, which includes mentoring and advising technology accelerators including Healthbox, Endeavour, StartupHealth, and Blueprint Health. He has coached founding entrepreneurs in mobile, technology platforms, and data services for over 100 companies. Mr Estrella is an alumnus from the University of Pennsylvania'sWhartonSchoolofBusiness(MBA),London Business School, and the University of Pennsylvania's School of Engineering and Applied Science (Electrical Engineering). on improving working capital and business operation through innovation in payables and receivables. Mr Sun has a Masters of Engineering in Engineering Management(Finance&Logistics),BachelorofEconomics and Bachelor of Engineering (Operations Research & Industrial Engineering) from Cornell University, NY, USA. MrMcKeeringisPwCSouthEastAsiaConsulting(SEAC) Public Sector and Healthcare Leader. He currently sits on the PwC Global Health Industries Leadership Team and prior to moving to Singapore, he has been the National Healthcare Leader for PwC Australia as well as being the Consulting Site Leader for Queensland. He has a recognised track record in both private and public sectors, and across the value chain of public sector and healthcare services. Mr McKeering has recently led engagements around eHealth programs, national health reform blueprinting, Mr Estrella is a founder and a Managing Partner at LumenLab, MetLife’s Innovation Centre for Asia based in Singapore. He leads business creation activities including collaborating with entrepreneurs, venture capital firms, and innovation-focused MetLife colleagues for ideation and business development. As part of his role, he is entrusted to help the founders and management teams of fast-growth technology firms to navigate MetLife efficiently to develop operational partnerships in support of LumenLab’s innovation activities. Prior to moving to Singapore, he was based in London as Managing Director of Nebra Group, a London-based advisory firm engaging investors, entrepreneurs, and Mr Sun is responsible for MasterCard's suite of business and public sector payables and receivables solutionsfortheAsiaPacific,MiddleEastandAfrica.Hehas morethan10yearsofexperienceincommercialpayments andhasheldvarioussales,marketingandproductrolesin different areas of the finance, manufacturing and travel verticals. He continues to work with some of the largest companiesoperatingintheAsiaPacificandtheirpartners David McKeering Partner, Asia Pacific Healthcare Leader, PwC Tony Estrella Founder & Managing Partner, MetLife Innovation Centre, LumenLab Gerald Sun Vice President & Head of Sales, Commercial Payments, Asia Pacific, Middle East & Africa, MasterCard Worldwide
  • 4. 4 Return on Prevention - How to Mitigate Medical and Security Risks for Expatriates and Business Travellers & Panel on Emergency Risk Management for Health Threats & Infectious Diseases; Prevention and Control (ISM) and his Bachelor in Business Administration from the Chinese University Hong Kong in Hong Kong and Universidad de Madrid in Spain. Hehasworkedformanyyearsintheinsuranceindustry working with companies of all sizes in growing the expatriate health benefits products throughout the Asia Pacificwithoversightofallelementsinthesaleanddelivery of the product. In his previous roles, he developed health insurance products and set up distribution channels to drivetheexpansionintoemergingmarketslikeMyanmar, Vietnam, Cambodia and Thailand. Mr Moschtaghi is the Regional Director for Insurance Partnerships, corporate solutions in Asia, based in Singapore.Heisprimarilyresponsibleforthedevelopment of the medical and security risk mitigations solutions for corporate clients in Asia. He provides consultation expertise to the clients and their respective medical and travel insurance companies to investigate the challenges andopportunitiesinrespecttomanagingthemedicaland security risk of their travellers and expatriates. Mr Moschtaghi acquired his Master of Economics with major in Finance and Information Technology from the International School of Management in Germany Alexander Moschtaghi Regional Director, Insurance Partnerships, Asia, International SOS Panel on Emergency Risk Management for Health Threats & Infectious Diseases; Prevention and Control He moved to Singapore in 2006 and is responsible for themanagementanddeliveryofhealthcareclientservices in the Asian region. He acts for some of Asia’s largest healthcare groups in both the public and private sectors, and regularly presents seminars on topics related to risk management in healthcare. In addition, he publishes a monthly newsletter, Asia Healthcare Update, which examines key risk management topics for the healthcare sector. Mr Griffiths is the Regional Director, Healthcare Specialty Broking for Aon in Asia. He has more than 20 years’ experience in managing medical malpractice insurance, professional indemnity insurance, directors’ and officers’ liability insurance and other specialist classes for major hospital groups, clinics, and individual healthcare practitioners. He also has substantial experience in risk management, risk retention programs, and captive management in the Australian market. Michael Griffiths Regional Director – Healthcare Financial Services and Professions Group, Asia, Aon Singapore (Broking Centre) Pte Ltd
  • 5. 5 Panel on Managing Healthcare for the Aging Population Panel on Managing Healthcare for the Aging Population Panel on Managing Healthcare for the Aging Population & Healthcare 2.0: Integrated Accountable Care Organizations (ACO), i.e. Specialty Healthcare Centers & Private Health Insurance Exchange (PHIX) Shaping the Health Insurance Landscape He has significant operational expertise in managing health KPOs and TPAs in India. Dr Sidharth has a wide experience of health product development, underwriting and claims management. DrSidharthisaDoctorbytrainingandholdsaDoctoral Degree in Medicine. He is a member of the Indian Medical Association and a member of the Confederation of Indian Industries working group on health insurance. Prior to joining the health insurance industry, Dr Sidharth was actively involved in clinical practice. office. Thus she brings with her strong technical abilities, and also a client and consumer view of the healthcare business. Ms Wilkins also has a keen interest in health and wellness intervention strategies, as well as managed care concepts, and how these can be applied in Asia with her more recent focus being on the aging population and care solutions for this sector. Insurance; Impact of SMAC(Social, Mobile, Analytics and Cloud)onMulti-ProcessHROutsourcingMarket;CanCenter of Excellence in Healthcare be an innovative strategy for cost savings?; Healthcare 2.0:Integrated Accountable Care Organizations with Health Insurance Exchange Model; and Captive Management Strategy in Asia Pacific Region. ShehasalsopresentedaWhitepaperinAmsterdamon Multi-Process HR Outsourcing On shoring Phenomenon in Europe and felicitated for Runner-up Award for Best Thought Leadership Paper in 2013. Dr Sidharth leads Munich Re’s Health Business in South Asia and is responsible for providing advice and delivering solutions on health product development, underwriting, claims management and operational matters to Munich Re health clients in India, Sri Lanka, Bangladesh and Nepal. Dr Sidharth has over 13 years of experience in the health insurance industry and is currently based in Singapore. PriortojoiningMunichRe,DrSidharthhasheldsenior management positions for multinational health risk managementcompaniesanddirectinsurancecompanies. Ms Wilkins is the Senior Medical Solutions Manager, for the Swiss Re Asia region where she is responsible for the development and execution of Swiss Re's medical strategy for medical products and propositions. She brings 25 years of operational and technical life, healthandmedicalinsuranceindustryexperiencegained fromtheUK,SouthAfricaandGreeceandhasbeenworking across the Asia region for the last four years, two of which were spent as the Srategic claims lead for a major direct Ms Samantra is the Lead Analyst in corporate insurance & financial services in the professional services domain. She specializes in managing multiple spend categories within indirect services such as professional services including finance, insurance, cards and payments; and HR services including employee benefits, payroll, training & recruitment. Shehaspublishedfivearticles/whitepapersondiverse topics in leading international journals/ magazines such as Impact of Obama Healthcare Act on Employee Health Dr Sidharth Kachroo Head of Client Management for South Asia, Munich Re Emma Wilkins Senior Medical Solutions Manager Asia, Swiss Re Abhipsa Samantra Lead Analyst, Insurance & Financial Services, Beroe Inc.
  • 6. 6 Designing Customer-Centric Health Insurance Products for the Mass Affluent and HNW segments Health Insurance Product Innovation/ Variants - Distribution Channels; Penetration; Customer Services; Profitability Social Health Insurance in Asia: Protection Against Financial Risks and small across the Asia-Pacific, including Indonesia, Singapore, Hong Kong, Malaysia, Thailand, Cambodia, NewZealand,Korea,China,SriLanka,Mongolia,Vietnam, Papua New Guinea and with many more in the pipeline. These products tend to cater for the mid to high-end segments,whichtypicallyincludecoverageforcross-border healthcare i.e. medical travel. MrPochat-Cottillouxliveswithhiswifeandthreeyoung children in Singapore. keynote speaker in various international summits. Mr Mathur has been awarded the ‘50 Most Talented Retail Professionals of India’ award by CMO Asia in 2014 and ‘50 Most Influential Digital Media Professional’ by World Marketing Congress in 2015. Mr Mathur has been associated with SBI General since August2009andestablishedthecompany’sretailbusiness fromscratchtoalevelofUS$125millioninFY14.Presently, he is driving the growth and profitability agenda for SBI General through effective management of the business through agency, digital and alternate channels. (2013); Social Protection Index: Assessing the Results for Asia and the Pacific (2013); Handbook on Poverty and Social Analysis(2012);AssessingSocialProtectionforOlderPersons: SocialPensionsinAsia(2012);TheRevisedSocialProtection Index:MethodologyandHandbook(2011);SocialAssistance andConditionalCashTransfers:ProceedingsoftheRegional Workshop (2010); and Enhancing Social Protection in Asia andthePacific:ProceedingsoftheRegionalWorkshop(2010). Prior to joining ADB, she was a consultant practitioner in social development. She has a PhD in sociology from the University of Missouri. Mr Pochat-Cottilloux is an experienced health insurance professional, who has spent 19 years in the industry. He has trained as an Actuary and also has an MBA from London Business School. He has worked both in start-ups including launching a UK health insurance company and in large corporate environments like Standard Life and AXA. In 2010 he set up a new health reinsurance hub in Singapore. Overthelastfewyears,theteamhaslaunched a series of innovative health programs in markets big Mr Mathur is a graduate in Economics and Industrial Relations from University of Delhi. He has pursued post graduate management program in Management. He also holds a diploma in Business Management and is a fellow member of the institute. He has 19 years of successful business management experience and held various leadership positions in leading multi-national organizations. Heisonthepanelofoneoftheseedfundingcompanies headquartered in UK. He is on the marketing advisory committeeofoneoftheleadingbusinessschoolsofIndia. He has authored several articles on insurance and is a Dr Sri Handayani is a Principal Social Development Specialist of the Asian Development Bank (ADB). She is the focal point for social analysis for ADB’s projects; provides awareness and training on social analysis; promotes knowledge about and management of social dimensions; facilitates sharing of information on social dimensions and social protection; and supports external relations and coordination with development partners on social development, social protection, and labor issues. She has been instrumental in numerous publications includingtheSocialProtectionOperationalPlan2014-2020 Laurent Pochat-Cottilloux Regional Managing Director, Asia Pacific Health Reinsurance Markets, AXA Healthcare Management Sharad Mathur Senior Vice President & Head - Agency, Digital & Alternate Channel, SBI General Insurance Company Limited Dr Sri Wening Handayani Principal Social Development Specialist, Asian Development Bank
  • 7. 7 Mitigating Risks Through An Innovative Health Management Approach Sustainability is Health: The Road to Sustainability for A Healthcare Organisation Chairman of Day Two Afternoon Session & Speaker of topic: Digital Healthcare and Paradigm Shifts in Medicine and implementing clients’ business strategies. Herexperienceincludesmanagingboththehealthand benefitsandgeneralinsurancebusinesseswithregardsto operational excellence and efficiencies. MsChuaisagraduateofEdithCowanUniversityinPerth, AustraliaandholdsaBachelorofBusinessdegree.Shealso holds a diploma in Risk and Insurance Management from Nanyang Polytechnic in Singapore. ARMC to fulfill its governance role to ensure the adequacy and effectiveness of internal controls of the enterprise. This is done through an adequate risks reporting system of assurance to the Board. Embraced within this scope is the oversight of medical malpractice cases and reporting across IHH operating entities and utilizing risk transfer option.Recently,shehasbeentaskedtoleadSustainability ReportingforthegroupinaccordancewithBURSAMalaysia sustainability guide. Ms Hoon is an alumnus of National University of Singapore Faculty of Law having obtained her Bachelor of Laws (Second Upper Honours) in 1986 and Masters of Law in 1992. She was admitted as an Advocate & Solicitor of the Supreme Court in Singapore in 1987. businessdevelopment,executivemanagement,marketing, and R&D, with direct expertise in medical devices, mobile health, healthcare IT, and medical imaging. PriortosurgicaltrainingattheMassachusettsGeneral Hospital, he obtained an MD Alpha Omega Alpha from ColumbiaUniversitywhereheworkedinstructuralbiology, servedasavisitingresearcherattheInstitutLaue-Langevin in Grenoble, and obtained a Bachelor’s in Biochemical SciencescumlaudefromHarvardCollege.Havingauthored 15 academic papers and conference proceedings and as a co-inventorofthreepatents,DrGurelhasspokenatbusiness and scientific conferences and seminars worldwide. Ms Chua is Practice Leader, Health and Group Benefits in Singapore for Willis Towers Watson Singapore Insurance Brokers Singapore. She joined the company in 2015 and has more than 17 years of experience in health and benefits consulting. Throughout her career, she has managed local and regional clients, implemented and participated in multiple processes and technology solutions,andoverseenteamsofconsultantsindeveloping Ms Linda Hoon is the Group Head of Risk Governance of IHH. She joined the organisation in June 2015. Prior to this, she was the Group General Counsel and Board Secretary of National University Health System (NUHS) in Singapore. In her previous role, she oversees the legal function for NUHS and its oversight entities including National University Hospital. At NUHS, she initiated a series of talks at NUH Grand Rounds focusing on judicial interpretations of “professional misconduct” under Section 53 of the Medical Registration Act of Singapore. As Group Head of Risk Governance, Ms Hoon oversees the healthcare risk management framework comprising enterprise risk in her reporting to the IHH Audit & Risk ManagementCommittee.Herrolerequireshertoassistthe Dr Gurel is the Chief Innovation Officer at CampusD, a Seoul-based FabLab, design innovation center and startup incubator, as well as Senior Advisor for Innovation at DRB Holdings and a Visiting Professor at the Samsung Advanced Institute of Health Sciences and Technology (Sungkyunkwan University/Samsung Medical Center) with research interests in protein electrodynamics and terahertz medicine. Previously,heservedasaDirectorintheCTOofficeand OpenInnovationgroupattheSamsungAdvancedInstitute of Technology (SAIT). He has nearly 30 years’ experience in healthcare spanning multiple sectors including: biomedicalscience,clinicalmedicine,strategyconsulting, Wan-Ching Chua Practice Leader, Health & Group Benefits, Willis Towers Watson Singapore Insurance Brokers Linda Hoon Group Head, Risk Governance, IHH Healthcare Berhad Dr Ogan Gurel Chief Innovation Officer, CampusD (Seoul-based FabLab); Visiting Professor, Samsung Advanced Institute of Health Sciences
  • 8. 8 Healthcare – An Industry in Disruption and Transition & Panel on Impact of Wearables and Smart Technology on Healthcare & Health Insurance Technology Innovation in Wellness & Employee Benefits Insurance & Panel on Impact of Wearables and Smart Technology on Healthcare & Health Insurance Panel on Impact of Wearables and Smart Technology on Healthcare & Health Insurance Prior to dacadoo and Sanofi, he worked with innovation and new business in industries such as media, broadcasting, telecom, managed services, and retail. Mr Dijohn has worked and lived in the Asia Pacific the last 20 years and holds an MBA from Macquarie University (Sydney Australia). He has been featured in the media and conferencesonawiderangeofmattersrelatingtohisareas of knowledge and experience. during the dot com boom, before moving to her client ACE to lead alternative distribution channels for accident & health insurance. She also ran Mercer Marsh Benefits' in 14 countries across the Asia Pacific, growing the business by 800% over eight years. MsKoograduatedfromUCLAwithacyberneticsdegree and from Columbia University with an MBA. and the US. Ms Van received an MBA from Duke University, where she earned the prestigious scholarship and title of “Fuqua Scholar”, given to students who graduate in the top 10% of their cohort. She was also a scholar at Nanyang Technological University, majoring in Computer Engineering. Mr Dijohn has been with dacadoo for the last three years, and he currently serves as the Vice-President Asia-Pacific. In 2015 he was on a 12 months’ secondment to Sanofi as intrapreneur-in-Residence to develop and implement a clinical behavioural diagnostic tool for the management of people with chronic conditions and for prevention in general. There he worked with universities and healthcare professionals. Ms Koo has 25 years of P&L and operational experience leading start-ups and corporate turnarounds in Asia & the US, delivering significant growth through launching new business models, products, countries and distribution channels. She supervised P&G factory lines in Iowa before working in eight different roles during her eight years at Bankers Trust Company in New York. Ms Koo launched two technology start-ups in Asia Ms Van leads Big Data organisation transformation for APAC at Swiss Re. Prior to her current engagement, she established expertise in using smart analytics to support sales, CRM, strategy development and operations for the insurance and healthcare industries. She has extensive experience leadingcross-functionalandcross-culturalteamsinAsia Thomas Dijohn Vice-President Asia-Pacific, dacadoo Rosaline Koo Founder & CEO, CXA Sophia Van Vice President, Big Data & Smart Analytics Centre, Swiss Re
  • 9. 9 Sponsors’ Profiles As a technology company in the global payments business, we operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone. www.mastercard.com MasterCard
  • 10. 10 Exclusive Promotion for delegates of 11th Asia Conference on Healthcare and Health Insurance A project of the Asean Insurance Council ASEAN INSURANCE DIRECTORY 2016 WITH ONLINE ACCESS S$150 only Print + Online Access To order - Purchase now at our table or - Email junaid@asiainsurancereview.com or - Scan this QR code Exclusive for conference delegates ASEAN Insurance Directory 2016 – With more than 500 entries in one single volume, the Asean Insurance Directory is now bigger than ever and provides you with updated information of who’s who in the Asean Insurance Industry. This invaluable compendium will serve you as a constant companion on General, Life and composite insurance companies, Reinsurance companies, Insurance Associations, Insurance -related educational and training institutes as well as Supervisory authorities. (U.P. S$180)
  • 11. 11 Exclusive Promotion for delegates of 11th Asia Conference on Healthcare and Health Insurance S$100 only Print + Online Access To order - Purchase now at our table or - Email junaid@asiainsurancereview.com or - Scan this QR code Exclusive for conference delegates Reinsurance Directory of Asia 2016 – RDA 2016 is one-stop reference guide for the reinsurance market in Asia and an invaluable companion depicting data on 460 reinsurers and reinsurance brokers operating in the region along with Australia & New Zealand. It contains all the necessary contact details as well as financial and management data on each company. (U.P. S$128)
  • 12. 8.00 am Registration & Coffee 9.00 am Welcome Address by Conference Chairman Damian Delaney, Chief Commercial Officer, Now Health International Group 9.15 am An Overview of Connected Health Technologies in APAC Dr Milind Sabnis, Director, Healthcare Practice, Frost & Sullivan 9.50 am The Future of Health Insurance - Extending Far Beyond A Traditional Healthcare Insurer Derek Goldberg, Managing Director, Southeast Asia, Aetna International 10.20 am Q&A 10.30 am Tea Break 11.00 am The Future Trends of Hospitals and Healthcare - International trends; Trends in South East Asia - Healthcare Productivity - Improving Efficiency - Healthcare IT and Digitisation - Consumer Driven Healthcare David McKeering, Partner, Asia Pacific Healthcare Leader, PwC 11.30 am Big Data & Analytics: Challenges and Opportunities for Insurers and Healthcare Providers Tony Estrella, Founder & Managing Partner, MetLife Innovation Centre, LumenLab 12.00 nn Achieving Finance & Process Efficiencies through Leveraging Digital Payments in Healthcare Claims Gerald Sun, Vice President & Head of Sales, Commercial Payments, Asia Pacific, Middle East & Africa, MasterCard Worldwide 12.30 pm Q&A 12.35 pm Lunch 2.00 pm Return on Prevention - How to Mitigate Medical and Security Risks for Expatriates and Business Travellers - Taking a prevention or a proactive role in mitigating travel risks - How such prevention initiatives can help to reduce costs in the long run and leads to a return on your investment on prevention Alexander Moschtaghi, Regional Director, Insurance Partnerships, Asia, International SOS 2.30 pm Panel on Emergency Risk Management for Health Threats & Infectious Diseases - Prevention and Control; - Pandemic Preparedness & Response - A Global Security Issue Panellists: • Alexander Moschtaghi, Regional Director, Insurance Partnerships, Asia, International SOS • Michael Griffiths, Regional Director - Healthcare Financial Services and Professions Group, Asia, Aon 3.05 pm Panel on Managing Healthcare for the Aging Population - Health Costs & Health Policies - Innovative Products, Insurance & Service Solutions - New Health Technology for the Elderly Panellists: • Dr Sidharth Kachroo, Head of Client Management for South Asia, Munich Re • Emma Wilkins, Senior Medical Solutions Manager Asia, Swiss Re • Abhipsa Samantra, Lead Analyst, Insurance & Financial Services, Beroe Inc. 4.00 pm Healthcare 2.0: Integrated Accountable Care Organizations (ACO), i.e. Specialty Healthcare Centers & Private Health Insurance Exchange (PHIX) Shaping the Health Insurance Landscape Abhipsa Samantra, Lead Analyst, Insurance & Financial Services, Beroe Inc. 4.30 pm Tea Break & Close of Day One 9.00 am Designing Customer-Centric Health Insurance Products for the Mass Affluent and HNW segments - Sizing the High-end Health insurance opportunity in China - Product Design: Balancing Risk and Usability - Service Proposition: Satisfying today’s time-poor high-expectation customers - Building Long Term Value: Aligning customer and insurer interests Laurent Pochat-Cottilloux, Regional Managing Director, Asia Pacific Health Reinsurance Markets, AXA Healthcare Management 9.30 am Digitization of Insurance Distribution and the Rise of Wearable Technology Damian Delaney, Chief Commercial Officer, Now Health International Group 10.00 am Health Insurance Product Innovation/ Variants - Distribution Channels; Penetration; Customer Services; Profitability Sharad Mathur, Senior Vice President & Head - Agency, Digital & Alternate Channel, SBI General Insurance Company Limited (A JV between State Bank of India & Insurance Australia Group) 10.30 am Q&A 10.35 am Tea Break 11.00 am Social Health Insurance in Asia: Protection Against Financial Risks Dr Sri Wening Handayani, Principal Social Development Specialist, Asian Development Bank 11.30 am Mitigating Risks Through An Innovative Health Management Approach Wan-Ching Chua, Practice Leader, Health & Group Benefits, Willis Towers Watson Singapore Insurance Brokers 12.00 nn Sustainability is Health: The Road to Sustainability for A Healthcare Organisation Linda Hoon, Group Head, Risk Governance, IHH Healthcare Berhad 12.30 pm Q&A 12.35 pm Lunch Digital Healthcare and the Paradigm Shifts Session Chairman: Dr Ogan Gurel, Chief Innovation Officer, CampusD (Seoul-based FabLab); Visiting Professor, Samsung Advanced Institute of Health Sciences 2.00 pm Healthcare – An Industry in Disruption and Transition (analogue to digital, doctor control to patient control, fragmented to centralised) - The Value of Wearables in prevention and treatment - From ‘a point-in-time data’ to ‘real-time data’ - Consumer/patient engagement and diversity - Shared decision making and patient empowerment - From ‘one shoe fits all’ to ‘bespoke healthcare’ Thomas Dijohn, Vice-President Asia-Pacific, dacadoo 2.20 pm Technology Innovation in Wellness & Employee Benefits Insurance Rosaline Koo, Founder & CEO, CXA 2.40 pm Digital Healthcare and Paradigm Shifts in Medicine Dr Ogan Gurel, Chief Innovation Officer, CampusD (Seoul-based FabLab); Visiting Professor, Samsung Advanced Institute of Health Sciences 3.00 pm Panel on Impact of Wearables and Smart Technology on Healthcare & Health Insurance - Underwriting Issues; Digital Health & Lifestyle - Genomics; Platform and Disruptor like Oscar Health - Wearable Progress & the Quantified Self & Preventive Care - Future of Health & Life Insurance, mHealth, Corporate Wellness Panellists: • Sophia Van, Vice President, Big Data & Smart Analytics Centre, Swiss Re • Rosaline Koo, Founder & CEO, CXA • Thomas Dijohn, Vice-President Asia-Pacific, dacadoo 4.00 pm Tea Break & Close of Conference PROGRAMME Day One: 21 March 2016, Monday Day Two: 22 March 2016, Tuesday 11th Asia Conference on Healthcare and Health Insurance 21-22 March 2016, Mandarin Orchard Hotel, Singapore