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BA and Beyond 20 - Jan Vermeiren - The hidden reasons why 70% of change projects don’t reach their goals

According to management consulting firm McKinsey, 70% of change projects don’t reach their goals. Even when there is a good business process and project methodology, the number doesn’t go down to zero. So, we are overlooking something. In this interactive session Jan Vermeiren will share: - The three most important overlooked reasons why change projects don’t reach their goals. - The myth of resistance to change. - How to detect up front where team members or stakeholders might clash. - The D.U.E.T. framework that helps to increase the success ratio. Once you know this, projects will go a lot smoother!

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The hidden reasons why 70% of change projects don’t reach their goals Jan Vermeiren Founder
Four Vibes Feeling Safe Feeling Supported Negative Vibe Neutral Vibe Positive Vibe Inspiring Vibe Early ∣ Mid ∣ Late Early Late Early Late Early Late ∣ Mid ∣ ∣ Mid ∣ ∣ Mid ∣
People don’t resist change. However they do resist the tensions linked to the change that they don’t know how to deal with. The Myth of Resistance to Change
1. Practical / Process Tension 2. Personal Tension 3. Interpersonal Tension Three Kinds of Tensions
1. Tensions don’t feel nice –> ignore them 2. Every tension is considered a practical tension 3. Tensions often become intertwined -> causes delays and lowers the vibe Problems with Tensions
Example of Intertwined Tensions Practical tension Personal tension Interpersonal tension
• Assess how (psychologically) safe and supported people feel • Send e-mail to connect@thecompassionateleader.org for a DIY Vibe Assessment • Have a framework/toolkit ready to transform tensions What to Do?
Transforming Tensions via the D.U.E.T. Process 1. Detect and face the tension 2. Understand and solve the tension 3. Embrace and transform the root of the tension 4. Take action Interpersonal tension Practical tension Personal tension Compassion Technique Compassionate Problem Solving ABC of Destressing Compassion Quadrants Compassionate Communication Inner Balance Technique Self CareApply the Proposal Compassionate Problem Solving
From Negative to Neutral Vibe 1. Detect and face the tension 2. Understand and solve the tension 3. Embrace and transform the root of the tension 4. Take action Interpersonal tension Practical tension Personal tension Compassion Technique Compassionate Problem Solving ABC of Destressing Compassion Quadrants Compassionate Communication Inner Balance Technique Self CareApply the Proposal Compassionate Problem Solving
From Neutral to Positive Vibe 1. Detect and face the tension 2. Understand and solve the tension 3. Embrace and transform the root of the tension 4. Take action Interpersonal tension Practical tension Personal tension Compassion Technique Compassionate Problem Solving ABC of Destressing Compassion Quadrants Compassionate Communication Inner Balance Technique Self CareApply the Proposal Compassionate Problem Solving
From Positive to Inspiring Vibe 1. Detect and face the tension 2. Understand and solve the tension 3. Embrace and transform the root of the tension 4. Take action Interpersonal tension Practical tension Personal tension Compassion Technique Compassionate Problem Solving ABC of Destressing Compassion Quadrants Compassionate Communication Inner Balance Technique Self CareApply the Proposal Compassionate Problem Solving
Roadmap to High Performing Teams / Teams in an Inspiring Vibe Align the Team Align Team & Personal Mission Share Your Added Value Clarify Needed Support Deal with Tensions Resolve Conflicts & Misunderstandings Understand the Root of Conflicts & Misunderstandings Solve Personal Stress Communicate Voice & Discover Needs & Concerns Propose Solution & Decide With Consent Agree on Outcome & Timing3 2 1
• DIY Vibe Assessment • Guide for Business Owners & Managers to Increase Ownership without Worrying about Results • E-book 5 Most Overlooked Dynamics that Impact Agile, Self-Organizing and Traditional Teams => Send an e-mail to connect@thecompassionateleader.org Free Support
Thank you! jan.vermeiren@thecompassionateleader.org +32 (0) 3 337 40 60 www.thecompassionateleader.org