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Augmenting objects with IOT services:
towards new design issues
Pierrick Thébault, PhD candidate
Arts et Métiers ParisTech             March 2012
Alcatel-Lucent Bell Labs France


                                                            1

                                   COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
ABOUT ME
HELLO

                       Bell Labs France
                            Application Studio




 Pierrick Thébault
 Designer
 PhD candidate at Arts et Métiers ParisTech
                                                                           Thesis supervisors: Pr. Simon Richir,
 I do research in ubiquitous computing,
                                                                           Dr. Henri Samier, Dr. David Bihanic
 interaction design and user experience
                                                                           Industrial tutor: Frédérique Pain
 design for smart objects and
 environments.                                                             Thesis defense: november 2012



                                      COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
AGENDA


1.  Context
2.  Augmenting objects
3.  Explorations
4.  Design issues




                                              3

                    COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
1.
CONTEXT




                                    4

          COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
CONTEXT
THE INTERNET OF THINGS




     http://www.youtube.com/watch?v=kq8wcjQYW90&feature=related



                                                       5

                             COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
CONTEXT
INTERNET OF THINGS SERVICES

                 DESKTOP-BASED
                 TO MONITOR OBJECTS
                 Social networks of things, smart metering and life
                 logging tools, inventory and goods tracking
                 systems…


                                ENVIRONMENT-BASED
                                TO ORCHESTRATE OBJECTS
      SERVICES                  Automation and assisted living systems, reconfigurations for
                                ambience sharing or communication purposes, personalization
                                of content delivery according to social preferences and
                                presence…



                 OBJECT-BASED
                 TO AUGMENT OBJECTS
                 Adding a social dimension, enhancing awareness with
                 open data, suggesting short interactions with Web
                 services, facilitating data circulation among objects…



                                              6

                    COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
CONTEXT
AUGMENTING OBJECTS…




                         Botanicalls
 Mediacup                                                                             6th sense            Oasis project

            Physical augmentation                                                              Digital augmentation




                                                                 7

                                       COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
CONTEXT
… WITH SERVICES




                                            8

                  COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
CONTEXT
A NEW PARADIGM




                                           9

                 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
2.
AUGMENTED OBJECTS




                                             10

                    COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
AUGMENTED OBJECTS
HOW TO TELL THE DIFFERENCE?




                                                                         ?


                                          11

                 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
AUGMENTED OBJECTS
THE ISSUE OF COMPREHENSIBILITY...

SCRUTABILITY                                                                         EXTERNAL LEGIBILITY
the ability of a user to interrogate her                                             a property of user interfaces that
user model in order to understand the                                                affects the ability of non-participating
system’s behaviour.                                                                  observers to understand the context
K. Cheverst, H. E. Byun, D. Fitton, C. Sas, C. Kray, et N. Villar,
« Exploring issues of user model transparency and proactive
                                                                                     of a user's actions.
behaviour in an office environment control system », User                            J. B. Zigelbaum, « Mending fractured spaces : external legibility
Modeling and User-Adapted Interaction, vol. 15, no. 3, p. 235–                       and seamlessness in interface design », 2008. [Online].
273, 2005.                                                                           Available: http://dspace.mit.edu/handle/1721.1/46586.




INTELLIGIBILITY
characteristic of systems that seek to act upon what they infer about the context
must be able to represent to their users what they know, how they know it, and
what they are doing about it.
V. Bellotti et K. Edwards, « Intelligibility and accountability: human considerations in context-aware systems », Human-Computer
Interaction, vol. 16, no. 2-4, p. 193–212, 2001.




                                                                               12

                                                      COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
AUGMENTED OBJECTS
… AND CONTROLLABILITY


          observability, where users can evaluate the
          state of the system at a certain point in time



          traceability, where users can trace what is
          going during a certain period (e.g., the event
          flow)


          controllability, where users can trace, observe
          and intervene.


J. Coutaz, « Meta-user interfaces for ambient spaces », Task Models and Diagrams for Users Interface
Design, p. 1–15, 2007.



                                                                         13

                                                COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
AUGMENTED OBJECTS
FUNCTIONS & INTERACTIONS


     Functional relation

     ENHANCEMENT                        COMPLEMENT                                           UNRELATED


     Interaction relation

     NATURAL                            INTUITIVE                                            UNRELATED




    P. Chi, J. Chen, S. Liu, et H. Chu, « Designing Smart Living Objects–Enhancing vs. Distracting
    Traditional Human–Object Interaction », Human-Computer Interaction. Interaction Platforms and
    Techniques, p. 788–797, 2007.


                                                              14

                                     COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
3.
EXPLORATIONS




                                        15

               COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EXPLORATIONS
WHAT ABOUT OUR ALARM CLOCK?




                                         16

                COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EXPLORATIONS
HACKING THE OBJECT




      APP
              APP

    USER INTERFACE

        ACTIONS

    PRIMARY FUNCTIONS




                                                 17

                        COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EXPLORATIONS
REDESIGNING THE OBJECT




  USER INTERFACE

  APP

     ACTIONS

 PRIMARY FUNCTIONS




                                              18

                     COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EXPLORATIONS
EXPLODING THE OBJECT




   USER INTERFACE

      ACTIONS
         +
       SHAPE

        APP




                                             19

                    COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EXPLORATIONS
CHANGING THE SHAPE OF THE OBJECT




   App APP

       ACTIONS

    USER INTERFACE




                                              20

                     COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EXPLORATIONS
BRIDGING THE DIGITAL & PHYSICAL WORLDS
 Augmented object    Augmented object                          Modular object         Dynamic object




   APP                                                          USER INTERFACE
           APP         USER INTERFACE
                                                                        ACTIONS
 USER INTERFACE        APPS                                                           App APP
                                                                                +
     ACTIONS               ACTIONS                                         SHAPE
                                                                                          ACTIONS
 PRIMARY FUNCTIONS    PRIMARY FUNCTIONS                                     APP
                                                                                      USER INTERFACE


                                                       21

                              COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EXPLORATIONS
DESIGN SPACE
                    Embedded
                  representation
                           (of services)




  Modular                  Existing                                     Shape
   shape                    object                                     changing




                    External
                 Representation
                           (of services)


                                        22

               COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
4.
DESIGN ISSUES




                                         23

                COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
DESIGN ISSUES
COMPLEXITY & ADOPTION




                                          24

                 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
DESIGN ISSUES
ADAPTABILITY & CONTEXT




                                          25

                 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
DESIGN ISSUES
TRANSPARENCY & APPROPRIATION




                                          26

                 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
DESIGN ISSUES
BEYOND THE "PICTURES UNDER GLASS"




http://worrydream.com/ABriefRantOnTheFutureOfInteractionDesign/


                                                             27

                                    COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
THANKS !

pierrick.thebault@alcatel-lucent.com

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Augmenting objects with Internet of Things services: towards new design issues

  • 1. Augmenting objects with IOT services: towards new design issues Pierrick Thébault, PhD candidate Arts et Métiers ParisTech March 2012 Alcatel-Lucent Bell Labs France 1 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 2. ABOUT ME HELLO Bell Labs France Application Studio Pierrick Thébault Designer PhD candidate at Arts et Métiers ParisTech Thesis supervisors: Pr. Simon Richir, I do research in ubiquitous computing, Dr. Henri Samier, Dr. David Bihanic interaction design and user experience Industrial tutor: Frédérique Pain design for smart objects and environments. Thesis defense: november 2012 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 3. AGENDA 1.  Context 2.  Augmenting objects 3.  Explorations 4.  Design issues 3 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 4. 1. CONTEXT 4 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 5. CONTEXT THE INTERNET OF THINGS http://www.youtube.com/watch?v=kq8wcjQYW90&feature=related 5 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 6. CONTEXT INTERNET OF THINGS SERVICES DESKTOP-BASED TO MONITOR OBJECTS Social networks of things, smart metering and life logging tools, inventory and goods tracking systems… ENVIRONMENT-BASED TO ORCHESTRATE OBJECTS SERVICES Automation and assisted living systems, reconfigurations for ambience sharing or communication purposes, personalization of content delivery according to social preferences and presence… OBJECT-BASED TO AUGMENT OBJECTS Adding a social dimension, enhancing awareness with open data, suggesting short interactions with Web services, facilitating data circulation among objects… 6 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 7. CONTEXT AUGMENTING OBJECTS… Botanicalls Mediacup 6th sense Oasis project Physical augmentation Digital augmentation 7 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 8. CONTEXT … WITH SERVICES 8 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 9. CONTEXT A NEW PARADIGM 9 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 10. 2. AUGMENTED OBJECTS 10 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 11. AUGMENTED OBJECTS HOW TO TELL THE DIFFERENCE? ? 11 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 12. AUGMENTED OBJECTS THE ISSUE OF COMPREHENSIBILITY... SCRUTABILITY EXTERNAL LEGIBILITY the ability of a user to interrogate her a property of user interfaces that user model in order to understand the affects the ability of non-participating system’s behaviour. observers to understand the context K. Cheverst, H. E. Byun, D. Fitton, C. Sas, C. Kray, et N. Villar, « Exploring issues of user model transparency and proactive of a user's actions. behaviour in an office environment control system », User J. B. Zigelbaum, « Mending fractured spaces : external legibility Modeling and User-Adapted Interaction, vol. 15, no. 3, p. 235– and seamlessness in interface design », 2008. [Online]. 273, 2005. Available: http://dspace.mit.edu/handle/1721.1/46586. INTELLIGIBILITY characteristic of systems that seek to act upon what they infer about the context must be able to represent to their users what they know, how they know it, and what they are doing about it. V. Bellotti et K. Edwards, « Intelligibility and accountability: human considerations in context-aware systems », Human-Computer Interaction, vol. 16, no. 2-4, p. 193–212, 2001. 12 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 13. AUGMENTED OBJECTS … AND CONTROLLABILITY observability, where users can evaluate the state of the system at a certain point in time traceability, where users can trace what is going during a certain period (e.g., the event flow) controllability, where users can trace, observe and intervene. J. Coutaz, « Meta-user interfaces for ambient spaces », Task Models and Diagrams for Users Interface Design, p. 1–15, 2007. 13 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 14. AUGMENTED OBJECTS FUNCTIONS & INTERACTIONS Functional relation ENHANCEMENT COMPLEMENT UNRELATED Interaction relation NATURAL INTUITIVE UNRELATED P. Chi, J. Chen, S. Liu, et H. Chu, « Designing Smart Living Objects–Enhancing vs. Distracting Traditional Human–Object Interaction », Human-Computer Interaction. Interaction Platforms and Techniques, p. 788–797, 2007. 14 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 15. 3. EXPLORATIONS 15 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 16. EXPLORATIONS WHAT ABOUT OUR ALARM CLOCK? 16 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 17. EXPLORATIONS HACKING THE OBJECT APP APP USER INTERFACE ACTIONS PRIMARY FUNCTIONS 17 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 18. EXPLORATIONS REDESIGNING THE OBJECT USER INTERFACE APP ACTIONS PRIMARY FUNCTIONS 18 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 19. EXPLORATIONS EXPLODING THE OBJECT USER INTERFACE ACTIONS + SHAPE APP 19 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 20. EXPLORATIONS CHANGING THE SHAPE OF THE OBJECT App APP ACTIONS USER INTERFACE 20 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 21. EXPLORATIONS BRIDGING THE DIGITAL & PHYSICAL WORLDS Augmented object Augmented object Modular object Dynamic object APP USER INTERFACE APP USER INTERFACE ACTIONS USER INTERFACE APPS App APP + ACTIONS ACTIONS SHAPE ACTIONS PRIMARY FUNCTIONS PRIMARY FUNCTIONS APP USER INTERFACE 21 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 22. EXPLORATIONS DESIGN SPACE Embedded representation (of services) Modular Existing Shape shape object changing External Representation (of services) 22 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 23. 4. DESIGN ISSUES 23 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 24. DESIGN ISSUES COMPLEXITY & ADOPTION 24 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 25. DESIGN ISSUES ADAPTABILITY & CONTEXT 25 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 26. DESIGN ISSUES TRANSPARENCY & APPROPRIATION 26 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 27. DESIGN ISSUES BEYOND THE "PICTURES UNDER GLASS" http://worrydream.com/ABriefRantOnTheFutureOfInteractionDesign/ 27 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.