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Ettlingen 13.03.2017
anthesis Outlook Add-In
for SAP Business ByDesign
Outlook Add-In SAP SE / anthesis GmbH
2
SAP SE
Automatic Mail Assignment
Customer, Contact, Campaign, Leads, Opportunities,
Sales Quote, Sales Order, Projects
Customer, Contact, Campaign, Leads, Opportunities
Service Requests
Create Create, Update, Automatic Subject Assignment
Synchronization
Customer, Contact, Events, Calender, Tasks Customer, Contact, Events, Calender, Tasks
Supported Outlook Versions
2007, 2010, 2013 2010, 2013, 2016, Office 365
anthesis GmbH
Custom Rules
Upload-Queue for specific Upload
Offline Availability
Integrated Sidebar with Customer Informations
Creating Customers and Contact Persons
YOUR ADVANTAGES WITH OUR SOLUTION
3
▪ Convinient integration of Mails, Service Request, Appointments, Tasks and
Master Data
▪ Quick-View customer informations
▪ Consistant mapping in Microsoft Outlook and SAP Business ByDesign
▪ Reduced workload, as well as minimization of the error sources by the automatic
synchronization of information
IMPLEMENTATION ANTHESIS – CONNECTION
4
Mail links are determined with the help of the mail domain
and the mail name
IMPLEMENTATION ANTHESIS– MANUAL PERMANENT CONNECTION
5
▪ The user desides for a suggestion
▪ Suggestion is saved local (Outlook Database / Cache)
▪ Optional
▪ Higher Performance
▪ If another mail from the same recipient is received, the correct SAP
Business ByDesign master data record can be assigned automatically
▪ Rules
IMPLEMENTATION ANTHESIS - SIDEBAR
6
▪ Overview SideBar with all relevant
information of the selected mails
▪ Data is loaded directly from your SAP
Business ByDesign without further delay
▪ Drag & Drop Mails directly into the
SideBar
IMPLEMENTATION ANTHESIS – ASSIGNMENT
7
The assignment is made via a drop-down box
IMPLEMENTATION ANTHESIS – ICONS
8
Mails are located in the
queue and can be
uploaded
Mails have been
successfully uploaded
IMPLEMENTATION ANTHESIS – QUEUE
9
Uploads are collected in a queue and can be uploaded as
required in batch processing
Mails sorted by company
Selective upload and edit
Areas of Action
IMPLEMENTATION ANTHESIS – RULES
10
User defined settings for rules can be made at any time
and completely uncomplicated
IMPLEMENTATION ANTHESIS – CREATE CUSTOMER AND CONTACTS
11
Customer and Contacts
can be created in
Microsoft Outlook for
SAP Business ByDesign.
IMPLEMENTATION ANTHESIS – OFFLINE-AVAILABILITY
12
▪ Receiving a new mail
▪ Synchronize with the local Outlook
database
▪ Storage in local queue
Zuordnung möglich
Ja Nein
Zuordnung festlegen?
IMPLEMENTATION ANTHESIS – SYNCHRONIZATION
13
Select synchronization
Countdown till the next
synchronization starts or start
a manual synchronization
Directories that are
synchronized with SAP
IMPLEMENTATION ANTHESIS – SERVICE INTEGRATION
14
▪ Service tickets can be generated
directly from Outlook in SAP
▪ Existing SAP service tickets can
be updated from Outlook
▪ If the mail subject is correctly
formatted, ticket updates are
automatically made through the
add-in
TECHINCAL IMPLEMENTATION
15
The implementation is carried out for all current Outlook versions
▪ Outlook 2010
▪ Outlook 2013
▪ Outlook 2016
▪ Office 365
Technical Details
▪ C# Development
▪ Local Outlook Database (sqlite)
Interface to SAP is provided via standard and individually developed
WebServices (via SAP Cloud Application Studio)
CUSTOMER INFORMATION
16
Possible customers / industries for the Outlook Add-In
▪ All industries
▪ All SAP Business ByDesign Customer
Customer requirements
▪ User needs a Microsoft Windows installation
▪ User needs a Microsoft Outlook installation
▪ Supported Versions: Office 2010, 2013, 2016, 365
▪ SAP Business ByDesign System / User
CUSTOMER INFORMATION – PRICE
17
No part of this publication may be reproduced in any form or
for any purpose without the express permission of anthesis
GmbH. The information contained herein may be changed
without prior notice.
© 2017 anthesis GmbH. All rights reserved
anthesis GmbH
Zehntwiesenstraße 33b
76275 Ettlingen
T +49 7243 605 97-0
F +49 7243 605 97-11
www.anthesis.de
THANK YOU
18
Michael Kaupp
Head of Development
michael.kaupp@anthesis.de

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anthesis Outlook Add-In for SAP Business ByDesign

  • 1. Ettlingen 13.03.2017 anthesis Outlook Add-In for SAP Business ByDesign
  • 2. Outlook Add-In SAP SE / anthesis GmbH 2 SAP SE Automatic Mail Assignment Customer, Contact, Campaign, Leads, Opportunities, Sales Quote, Sales Order, Projects Customer, Contact, Campaign, Leads, Opportunities Service Requests Create Create, Update, Automatic Subject Assignment Synchronization Customer, Contact, Events, Calender, Tasks Customer, Contact, Events, Calender, Tasks Supported Outlook Versions 2007, 2010, 2013 2010, 2013, 2016, Office 365 anthesis GmbH Custom Rules Upload-Queue for specific Upload Offline Availability Integrated Sidebar with Customer Informations Creating Customers and Contact Persons
  • 3. YOUR ADVANTAGES WITH OUR SOLUTION 3 ▪ Convinient integration of Mails, Service Request, Appointments, Tasks and Master Data ▪ Quick-View customer informations ▪ Consistant mapping in Microsoft Outlook and SAP Business ByDesign ▪ Reduced workload, as well as minimization of the error sources by the automatic synchronization of information
  • 4. IMPLEMENTATION ANTHESIS – CONNECTION 4 Mail links are determined with the help of the mail domain and the mail name
  • 5. IMPLEMENTATION ANTHESIS– MANUAL PERMANENT CONNECTION 5 ▪ The user desides for a suggestion ▪ Suggestion is saved local (Outlook Database / Cache) ▪ Optional ▪ Higher Performance ▪ If another mail from the same recipient is received, the correct SAP Business ByDesign master data record can be assigned automatically ▪ Rules
  • 6. IMPLEMENTATION ANTHESIS - SIDEBAR 6 ▪ Overview SideBar with all relevant information of the selected mails ▪ Data is loaded directly from your SAP Business ByDesign without further delay ▪ Drag & Drop Mails directly into the SideBar
  • 7. IMPLEMENTATION ANTHESIS – ASSIGNMENT 7 The assignment is made via a drop-down box
  • 8. IMPLEMENTATION ANTHESIS – ICONS 8 Mails are located in the queue and can be uploaded Mails have been successfully uploaded
  • 9. IMPLEMENTATION ANTHESIS – QUEUE 9 Uploads are collected in a queue and can be uploaded as required in batch processing Mails sorted by company Selective upload and edit Areas of Action
  • 10. IMPLEMENTATION ANTHESIS – RULES 10 User defined settings for rules can be made at any time and completely uncomplicated
  • 11. IMPLEMENTATION ANTHESIS – CREATE CUSTOMER AND CONTACTS 11 Customer and Contacts can be created in Microsoft Outlook for SAP Business ByDesign.
  • 12. IMPLEMENTATION ANTHESIS – OFFLINE-AVAILABILITY 12 ▪ Receiving a new mail ▪ Synchronize with the local Outlook database ▪ Storage in local queue Zuordnung möglich Ja Nein Zuordnung festlegen?
  • 13. IMPLEMENTATION ANTHESIS – SYNCHRONIZATION 13 Select synchronization Countdown till the next synchronization starts or start a manual synchronization Directories that are synchronized with SAP
  • 14. IMPLEMENTATION ANTHESIS – SERVICE INTEGRATION 14 ▪ Service tickets can be generated directly from Outlook in SAP ▪ Existing SAP service tickets can be updated from Outlook ▪ If the mail subject is correctly formatted, ticket updates are automatically made through the add-in
  • 15. TECHINCAL IMPLEMENTATION 15 The implementation is carried out for all current Outlook versions ▪ Outlook 2010 ▪ Outlook 2013 ▪ Outlook 2016 ▪ Office 365 Technical Details ▪ C# Development ▪ Local Outlook Database (sqlite) Interface to SAP is provided via standard and individually developed WebServices (via SAP Cloud Application Studio)
  • 16. CUSTOMER INFORMATION 16 Possible customers / industries for the Outlook Add-In ▪ All industries ▪ All SAP Business ByDesign Customer Customer requirements ▪ User needs a Microsoft Windows installation ▪ User needs a Microsoft Outlook installation ▪ Supported Versions: Office 2010, 2013, 2016, 365 ▪ SAP Business ByDesign System / User
  • 18. No part of this publication may be reproduced in any form or for any purpose without the express permission of anthesis GmbH. The information contained herein may be changed without prior notice. © 2017 anthesis GmbH. All rights reserved anthesis GmbH Zehntwiesenstraße 33b 76275 Ettlingen T +49 7243 605 97-0 F +49 7243 605 97-11 www.anthesis.de THANK YOU 18 Michael Kaupp Head of Development michael.kaupp@anthesis.de