The document discusses the current impact of AI on business and future professions, highlighting tools like ChatGPT and Playground AI that enhance various professional fields. It contrasts AI-replaceable jobs, such as call center staff and data entry clerks, with AI-resistant roles like healthcare professionals and skilled tradespeople. Additionally, it addresses the need for education to adapt to AI by integrating both traditional skills and modern AI tools, while also considering the ethical implications of AI technologies.

1. How AI Will Change Our Business and Life?
AI and the Professions of the Future
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Software University
https://softuni.bg
Svetlin Nakov, PhD
Co-Founder and Innovations
Manager @ SoftUni
https://nakov.com

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1. AI is here today  take attention to it!
 ChatGPT: revolution in language AI
 Playground AI – AI for image generation
2. AI and the future professions
 AI-replaceable professions
 AI-resistant professions
3. AI in Education
4. Ethics in AI
Agenda

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 Software engineer, tech trainer, speaker,
entrepreneur, author of 16 books
nakov.com
 4 successful tech education initiatives
 National Academy for Software
Development (NASD) – 2004
 Telerik Software Academy – 2009
 SoftUni (Software University) – 2014
 IT High School "SoftUni Svetlina" – 2018
About Svetlin Nakov, PhD

4. It is Already in Our Life, not in the Future
AI is Here Today!
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 AI technologies leave the research labs
to enter in our daily life and business
 AI is here today, already used by the business
 Many people (like me) use it every day
 ChatGPT can replace the Google search
(in most cases)
 Businesses will adopt AI sooner or later
 Аs part of their digital transformation
 Businesses who fail to adopt AI, may disappear
AI is Here Today!

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 ChatGPT – super-intelligent chatbot,
based on LLM (large language models)
and generative AI
 https://chat.openai.com
 Answers informational questions
 Solves math / science problems
 Writes texts, e. g. blog posts / essays
 Interactive mode: e. g. simulate a job
interview for Java developer
ChatGPT: Revolution in Language AI

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ChatGPT: Example of Math Problem Solving

8. ChatGPT: Try It Now!

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 Playground AI – an image generation AI
tool, based on stable diffusion
 https://playgroundai.com
 Generate image by text description
 Edit existing image by text instructions
 Many alternatives:
 PromptHunt – https://prompthunt.com
 Midjourney – https://midjourney.com
Playground AI – Image Generation

10. Playground AI: Try It Now!
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 Eilla – AI-based
content generation
tool for the digital
marketing industry,
based on ChatGPT
 https://eilla.ai
 Made in Veliko
Tarnovo
Eilla – AI Content Generation Assistant

12. How AI Will Change Professions?
AI and the Future Professions

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 AI will improve performance, will not replace the workers
 Computers, software and Internet improved the performance of
accountants, architects, scientists, teachers, etc.
 AI brings better tools for most professions
 E. g. content writers are now much more powerful and faster
 Some professions will become obsolete
 Will be replaced by new modern professions
 This has already happened in the past: the blacksmiths and the
carriage drivers became automotive / car engineers
AI Will Change Professions: Not Replace Them

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 Software and technology world will change faster
 Intellectual and digital professions will be more affected
 Digital marketing, digital arts, call centers, software engineers,
translators, book writers, accountants, lawyers, …
 Less technical professions will be less affected
 More reliant on human skills and expertise
 Examples: gardener, obstetrician, construction worker
 Software robots are easier to adopt than hardware robots
 Robots will have high price, hardware limitations
How Fast will the AI Transformation Happen?

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 Professions most likely to be replaced / assisted by AI
 Customer care / call center specialists  replaced by AI chatbots
 Data entry clerks  replaced by OCR systems / automation
 Warehouse workers  replaced by automated warehouses
 Retail salespeople  replaced by sales chatbots
 Proofreaders and editors  replaced by large language models
 Translators and interpreters  automation gets better and better
 Assembly line workers  will get more and more automated
AI-Replaceable Professions – Examples

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 Professions most unlikely to be replaced by AI
 Doctors, surgeons, nurses and nurse practitioners
 Mental health professionals (psychologists, therapists)
 Social workers, adult care, childcare professionals
 Teachers and educators, scientists and researchers
 Skilled tradespeople (plumbers, electricians, carpenters)
 Chefs and culinary professionals
 All these professions will use modern AI tools
AI-Resistant Professions – Examples

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 The digital transformation in all industries is happening now
 Companies improve operations, customer experience and gain
competitive advantages through technology
 The upcoming AI transformation will be an addition to the
digital transformation
 AI will unlock new levels of efficiency, innovation, and insights
 More jobs in the tech industry
 Software developers, AI consultants, IT professionals
From Digital Transformation to AI Transformation

18. Education in the AI Era
AI in Education

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 AI is here  we can't stop it
 How can education benefit from it?
 Shall we teach the classical skills, the new AI skills or both?
 Teach the classical skills, together with modern AI tools
 Teach classical skills: reading, writing, math, critical thinking,
problem-solving, analytical thinking, communication, creativity
 Teach the modern AI tools (don't forbid them)
 Work more efficiently, using the AI tools (like ChatGPT)
AI in Education

20. The Moral Implications of Artificial Intelligence
Ethics in AI

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 Copyright in AI generated texts, images, videos, etc.
 Bias and fairness in AI decision-making
 Privacy concerns with AI-powered data collection
 Censorship in the AI era (like social network censorship)
 Governmental regulations in the AI market
 AI for destructive goals, e. g. military use, use for terrorism
 Unemployment due to AI and automation
 Transparency and explainability of AI-generated content
Ethical Problems in the AI Era

22. SoftUni – https://softuni.bg