PECB Webinar: How to design IT Services for achieving business objectives?PECB
We will cover:
This webinar will cover the fundamentals of the design processes and the five aspects of the design. It includes the methods, practices and tools for achieving excellence in service design, based on ITIL and ISO 20000 standard.
Presenter:
This webinar will be presented by Silvana Tomić Rotim (PMP, CMC, 27001, 200000, 9001, etc.)
PECB Webinar: How to design IT Services for achieving business objectives?PECB
We will cover:
This webinar will cover the fundamentals of the design processes and the five aspects of the design. It includes the methods, practices and tools for achieving excellence in service design, based on ITIL and ISO 20000 standard.
Presenter:
This webinar will be presented by Silvana Tomić Rotim (PMP, CMC, 27001, 200000, 9001, etc.)
