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#ACIMalpractice 
ACI’s Advanced Forum on LPL/Legal Malpractice 
Larry Fine 
Global Head, Professional Liability Claims 
AIG Property Casualty 
Timothy J. Gephart 
VP of Claims 
Minnesota Lawyers Mutual 
John C. Minett 
SVP and Counsel – PL Claims Manager 
Endurance Services Ltd. 
November 19-20, 2014 
Laura M. Simon 
Executive Vice President 
B&B Protector Plans, Inc. d/b/a Lawyer’s Protector Plan 
Moderator: Edward J. Zulkey 
General Counsel Emeritus and Senior Counsel 
Baker & McKenzie LLP 
Tweeting about this conference? 
The Relationship Between Insurance Companies and Outside Counsel
#ACIMalpractice 
Introduction and Overview: Reasons for Changes in the Relationship between Insurance Carriers and Law Firms
#ACIMalpractice 
•Insurance companies face pressure to better manage the legal expense associated with claims litigation 
•From 2008 to 2012 legal spending for the P/C insurance market remained flat at $21.3 billion while premiums shrank 
•Insurance carriers report that claims complexity and severity has increased 
•Law firm rates have increased 3-4%
#ACIMalpractice 
•Leading insurance carriers manage legal spending through detailed analysis of case and claim outcome data from modern claims and legal bill management systems 
•Multivariable statistical models 
•Use of Key Performance Indicators (KPIs) such as settlement rate, settlement cycle time, claim and case outcome metrics
#ACIMalpractice 
Specific Examples of Actions Changing Relationships with Law Firms
#ACIMalpractice 
•Legal fee bill audit services 
•Bottomline Technologies® 
•Website indicates a customer savings range of 8-15% 
•Over 11,000 law firms submit billings to Bottomline 
•Legal Cost Control, Inc. 
•Began offering bill audit services in the mid-1980s 
•According to LCC’s website, the company reviews over $60 million each month in legal and professional billing
#ACIMalpractice 
•Alternative fee arrangements 
•Requirement of minimum lawyers’ professional liability insurance limits (e.g. Berkeley Companies and Travelers are requiring minimum of $5 million limits of liability)

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The Relationship Between Insurance Companies and Outside Counsel

  • 1. #ACIMalpractice ACI’s Advanced Forum on LPL/Legal Malpractice Larry Fine Global Head, Professional Liability Claims AIG Property Casualty Timothy J. Gephart VP of Claims Minnesota Lawyers Mutual John C. Minett SVP and Counsel – PL Claims Manager Endurance Services Ltd. November 19-20, 2014 Laura M. Simon Executive Vice President B&B Protector Plans, Inc. d/b/a Lawyer’s Protector Plan Moderator: Edward J. Zulkey General Counsel Emeritus and Senior Counsel Baker & McKenzie LLP Tweeting about this conference? The Relationship Between Insurance Companies and Outside Counsel
  • 2. #ACIMalpractice Introduction and Overview: Reasons for Changes in the Relationship between Insurance Carriers and Law Firms
  • 3. #ACIMalpractice •Insurance companies face pressure to better manage the legal expense associated with claims litigation •From 2008 to 2012 legal spending for the P/C insurance market remained flat at $21.3 billion while premiums shrank •Insurance carriers report that claims complexity and severity has increased •Law firm rates have increased 3-4%
  • 4. #ACIMalpractice •Leading insurance carriers manage legal spending through detailed analysis of case and claim outcome data from modern claims and legal bill management systems •Multivariable statistical models •Use of Key Performance Indicators (KPIs) such as settlement rate, settlement cycle time, claim and case outcome metrics
  • 5. #ACIMalpractice Specific Examples of Actions Changing Relationships with Law Firms
  • 6. #ACIMalpractice •Legal fee bill audit services •Bottomline Technologies® •Website indicates a customer savings range of 8-15% •Over 11,000 law firms submit billings to Bottomline •Legal Cost Control, Inc. •Began offering bill audit services in the mid-1980s •According to LCC’s website, the company reviews over $60 million each month in legal and professional billing
  • 7. #ACIMalpractice •Alternative fee arrangements •Requirement of minimum lawyers’ professional liability insurance limits (e.g. Berkeley Companies and Travelers are requiring minimum of $5 million limits of liability)