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7 Quick Tips to Build Rapport with Customers

Download the Objection Handler here http://bit.ly/Objection_SOCO Building rapport with customers is one of the most important steps in the sales process. A strong relationship with a customer creates mutual trust and a lasting relationship that can lead to repeat business. As the saying goes 'People do business with people they know, like and trust'.

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Sales Training•
7QUICK TIPS TO BUILD RAPPORT
FOUNDER OF SOCO SALES TRAINING www.SocoSelling.com TomAbbott BY
AUTHOR OF
Great to see you again Aoife! USE YOUR CUSTOMER’S NAME AND KNOW HOW TO PRONOUNCE IT
SAY “PLEASE” AND “THANK YOU” MIND YOUR MANNERS
EXPLAIN REASONS FOR SAYING NO AND GIVE AN ALTERNATIVE Sorry, I can’t give you a discount because… But this is what I can do…
SHOW INTEREST IN YOUR CUSTOMER’S INTERESTS
“I UNDERSTAND HOW YOU FEEL” Empathise with feelings
Smile!
The easiest way to get people to like you is to BE LIKE THEM! TOM ABBOTT THE SOHO SOLUTION/ 21 SELLING STRATEGIES FOR GROWING YOUR SMALL BUSINESS (2011) “ ”
1.Use your customer’s name 2.Mind your manners 3.Explain reasons for saying no 4.Show interest in them 5.Empathise with feelings 6.Smile! 7.Be like them 7ways to build rapport
SEND NOW! GET THIS FREE BOOKLET & START SELLING!
CONTACT US @socoselling socosalestraining prosper@socoselling.com www.socoselling.com +65 6644-5294