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apnacomplex 
HABITS 
7 
OF HIGHLY 
EFFECTIVE 
MANAGING 
COMMITTEES
apnacomplex 
MANAGING COMMITTEES 
•Highly Effective Managing Committees (a.k.a Board of Members) bring about a significant positive change in any Apartment Community 
–Not all Managing Committees are Equal 
–Some committees are more EFFECTIVE than rest in the same community 
•Let’s Explore what makes some managing committees better than others
apnacomplex 
WORKS AS A 
1
apnacomplex 
HABIT #1: WORKS AS A TEAM 
•Debates a decision before it is made, and supports it fully after it is made 
–Has a written down consensus arriving policy 
–Every one supports even if their opinion got voted down 
•Every committee member keeps others informed on ALL matters 
•No Sabotage!
apnacomplex 
2 
ALWAYS
apnacomplex 
HABIT #2: COMMUNICATES 
•Frequent, periodic updates to entire community 
•Has a formal Grievance Addressing System 
•Over Communicates, especially in times of crisis and major initiatives 
•Listens patiently to one and all, collates concerns and opinions 
•Fact-based communication, not opinion based
apnacomplex 
TAKES 
3
apnacomplex 
HABIT #3: TAKES RESPONSIBILITY 
•No resignations from committee member role at the drop of a hat 
•Completely Owns the role 
•Takes Decisions - Quickly 
•Researches, Understands, Coordinates Mobilizes, and Implements
apnacomplex 
HIGHLY 
4
apnacomplex 
HABIT #4: HIGHLY DISCIPLINED 
•Weekly Committee Meetings 
–Never skips a Committee Meeting 
•No Excuses – what so ever! 
•Review & Closing on Pending Action Items Every Week 
–Empowers Estate Management Team 
•Publishing of Committee Minutes to Entire Society
apnacomplex 
SMART 
5
apnacomplex 
HABIT #5: SMART FINANCIAL CONTROL 
•Treasurers do more than just signing cheques and issuing receipts 
•Default NO to ad-hoc expenses 
•Strict approval process for Payments 
•Monthly Reports on Budget Variance along with Defaulters Report 
•Errs on side of not spending
apnacomplex 
CULTURE 
6
apnacomplex 
HABIT #6: INCLUSIVE CULTURE 
•Co-opted members 
•Sub-committees 
•Task forces 
•Internal Audits 
•Events 
•Creates opportunities for residents to bond
apnacomplex 
7
apnacomplex 
HABIT #7: CO-OPERATES 
•Leaves - Does not CLING ON to Committee 
•Understands Change is natural 
•Shares knowledge, Smooth Handover 
•Extensively supports as an a ‘ordinary’ resident
apnacomplex
apnacomplex 
1.Works as a Team 
2.Communicates 
3.Takes Responsibility 
4.Is Highly Disciplined 
5.Exercises Smart Financial Control 
6.Promotes Inclusive Culture 
7.Co-operates 
A Highly Effective Committee
apnacomplex 
EFFECTIVE MANAGING COMMITTEES VIEW THEMSELVES 
AS 
“FACILITATORS OF GOOD LIVING” 
THAN 
“GOVERNING BODIES”
apnacomplex 
Raja Sekhar Kommu 
Co-founder 
ApnaComplex.com 
rajs@apnacomplex.com 
facebook.com/rskommu 
ApnaComplex.com 
Better Apartment Management. Guaranteed.

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7 Habits of Highly Effective Managing Committees | ApnaComplex - Better Apartment Management Conference

  • 1. apnacomplex HABITS 7 OF HIGHLY EFFECTIVE MANAGING COMMITTEES
  • 2. apnacomplex MANAGING COMMITTEES •Highly Effective Managing Committees (a.k.a Board of Members) bring about a significant positive change in any Apartment Community –Not all Managing Committees are Equal –Some committees are more EFFECTIVE than rest in the same community •Let’s Explore what makes some managing committees better than others
  • 4. apnacomplex HABIT #1: WORKS AS A TEAM •Debates a decision before it is made, and supports it fully after it is made –Has a written down consensus arriving policy –Every one supports even if their opinion got voted down •Every committee member keeps others informed on ALL matters •No Sabotage!
  • 6. apnacomplex HABIT #2: COMMUNICATES •Frequent, periodic updates to entire community •Has a formal Grievance Addressing System •Over Communicates, especially in times of crisis and major initiatives •Listens patiently to one and all, collates concerns and opinions •Fact-based communication, not opinion based
  • 8. apnacomplex HABIT #3: TAKES RESPONSIBILITY •No resignations from committee member role at the drop of a hat •Completely Owns the role •Takes Decisions - Quickly •Researches, Understands, Coordinates Mobilizes, and Implements
  • 10. apnacomplex HABIT #4: HIGHLY DISCIPLINED •Weekly Committee Meetings –Never skips a Committee Meeting •No Excuses – what so ever! •Review & Closing on Pending Action Items Every Week –Empowers Estate Management Team •Publishing of Committee Minutes to Entire Society
  • 12. apnacomplex HABIT #5: SMART FINANCIAL CONTROL •Treasurers do more than just signing cheques and issuing receipts •Default NO to ad-hoc expenses •Strict approval process for Payments •Monthly Reports on Budget Variance along with Defaulters Report •Errs on side of not spending
  • 14. apnacomplex HABIT #6: INCLUSIVE CULTURE •Co-opted members •Sub-committees •Task forces •Internal Audits •Events •Creates opportunities for residents to bond
  • 16. apnacomplex HABIT #7: CO-OPERATES •Leaves - Does not CLING ON to Committee •Understands Change is natural •Shares knowledge, Smooth Handover •Extensively supports as an a ‘ordinary’ resident
  • 18. apnacomplex 1.Works as a Team 2.Communicates 3.Takes Responsibility 4.Is Highly Disciplined 5.Exercises Smart Financial Control 6.Promotes Inclusive Culture 7.Co-operates A Highly Effective Committee
  • 19. apnacomplex EFFECTIVE MANAGING COMMITTEES VIEW THEMSELVES AS “FACILITATORS OF GOOD LIVING” THAN “GOVERNING BODIES”
  • 20. apnacomplex Raja Sekhar Kommu Co-founder ApnaComplex.com rajs@apnacomplex.com facebook.com/rskommu ApnaComplex.com Better Apartment Management. Guaranteed.

Editor's Notes

  1. Raja Sekhar, Co-founder at ApnaComplex has been part of Managing Committee for 5 years in last 7 years. He has participated in few hundred committee meetings across various communities and noticed that not all managing committees operate with same effectiveness. Some are better than others. When highly effective managing committees are ‘managing’ an apartment, there is a significant positive change in the apartment community – residents can feel the improved quality of life and there is bonhomie in the entire community. The qualities of such highly effective managing committees are presented here in form of “7 Habits” that these committees have. Other managing committees can emulate these habits and become better.
  2. The second rule is: Spread ideas and move people.