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WEB PSYCHOLOGY 
Principles 
of Influence 6Cialdini's
Principles of 1 Influence 
Reciprocity 
How does it work?
Reciprocity 
If you do something nice for someone, 
they’ll do something nice for you — return 
the favor, tit for tat…you get the idea. 
How do you apply it?
Reciprocity 
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FREE 
Regardless of your business, 
there’s probably something 
you can give away 
TIME CONTENT AN ESTIMATE
Reciprocity
Principles of 2 Influence 
Commitment & Consistency 
HHooww ddooeess iitt wwoorrkk??
Commitment & Consistency 
When people are presented with an idea or 
appeal that fits their self-image, they are 
very likely to convert. 
People who make commitments tend to follow 
through with those commitments. 
How do you apply it?
Commitment & Consistency 
Understand who's your customer 
Target their desires and self image 
Ask for some action
Commitment & Consistency
Principles of 3 Influence 
Social Proof 
How does it work?
People will buy, see, do what 
other people buy, see, and do. 
How do you apply it? 
Social Proof
Social Proof 
Create content that gets commented on. 
Use Testimonials. 
Show Facebook likes and Twitter followers.
Social Proof
Principles of 4 Influence 
Authority 
How does it work?
Authority figures wield enormous influence: 
People will respect and listen to authority figures 
who have an important message, an effective style, 
and a platform from which to speak. 
*INFLUENCE BY AUTHORITY IS AN 
INCREDIBLE SOURCE OF POWER. 
How do you apply it? 
Authority
Authority 
ONLIN 
E 
It's Possible to Gain 
Authority 
THROUGH 
CONTENT MARKETING 
WIth more content you will begin to grow your platform, 
assert your expertise, and gain the respect 
of others within that niche.
Authority
Principles of 5 Influence 
Liking 
How does it work?
The people most likely to buy from you are people 
that like you. 
How do you apply it? 
Liking 
Why? Because you have established 
relationships with them.
Liking 
Use people pictures. 
Use a normal human voice in your writing. 
Create a positive and active social presence.
Liking
Principles of 6 Influence 
Scarcity 
How does it work?
If people think that something is going to run out, 
they will rush to buy it. 
(SCARCITY DOESN’T NEED TO BE A REALITY. PEOPLE 
SIMPLY NEED TO THINK THAT SOMETHING IS SCARCE 
IN ORDER TO BE COMPELLED INTO ACTION.) 
How do you apply it? 
Scarcity
Scarcity 
Put a timeline on 
it. 
Tell users that signup is closing on Friday 
If it’s a sale, put an expiration date on it. 
Put a number on 
it 
Declare that your webinar will be capped 
at 500 attendees. 
Your sale is limited to the first 200 
purchasers
Scarcity
NOW 
YOU CAN CAN TURN 
what Cialdini said 
INTO CONVERSIONS 
Cialdini’s principles can and should affect 
every area of our digital marketing experience– 
From landing page design, to branding, to social interaction.
Cialdini's 
6 Principles of Influence 
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