5 Whys Presentation For Dorset Bxc

Editor's Notes

1. Phil What is your Critical to Quality Indicator You can’t look at your whole business so just pick something that will allow you to focus your mind on so that you can follow the process that we are going to outline. Once you have decided write it on the card in front of you; try to do this it in as few words as possible. Then hand it to the table facilitator. Don’t worry too much - this is a means to understand the process, so that you can use it yourself at another time.
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