SlideShare a Scribd company logo
‫الراعي‬
‫السنوي‬ ‫المؤتمر‬‫المشروعات‬ ‫وإدارة‬ ‫للتخطيط‬-‫الرابع‬2017
Contract Relations
Management
‫المحاضر‬:
‫المهندس‬/‫ماجد‬ ‫محمد‬
Best Strategies for
Effective Project Control
Mohamed Maged (Conference organizer):
 Senior Project Control Engineer, B.Sc. of Civil engineering - Ain
Shams University, with experience in MENA region of (construction,
infrastructure, and roads) Mega projects, in professions of Contract
administration, Procurement, Tender estimating, Cost control,
Planning & Claim analysis.
 PMP, ACIArb, AIA Fellow, SCE-PE, SFC, FIDIC Contracts
Consultant & Certified Negotiation Associate.
 Arranged Two Annual Conferences of Planning and Project
Management (Anniversary of Facebook Page: Prof.Planner)-
American University in Cairo, August 2014 & 2015.
Other accounts:
 P P&C Academy: http://prof.planner.teachable.com/
 Telegram channel: t.me/profplanner
 SlideShare: www.slideshare.net/MohamedMaged8/
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
2
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Content
What’s Contract
Contract Lifecycle
What’s FIDIC
Contract Parties
The Importance of Relationship
Value and Benefits
Contract Administration
Negotiation
Communication
Conflict Management
Ethical Decision Making
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
Best Strategies for
Effective Project Control
4
What’s Contract?
Legally binding relationship
between parties to define
procurement statement of work,
requirements of reporting, roles,
responsibilities, liabilities,
payment, indemnities and risk
allocation (helps in better
communication, clear
responsibilities, good change
management mechanisms).
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
5
Legal Contract
What Do You Need to Have a Legal Contract?
- An offer
- Acceptance
- Consideration (Something of value, not necessarily
money)
- Legal capacity (Separate legal parties, competent parties)
- Legal purpose (You can’t have a legal, enforceable
contract for the sale of illegal goods or services)
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
A contract, offer, or acceptance may be verbal or written,
though written is preferred.
6
Types of Commercial Contracts
There are many types of contracts such as:
Commercial agencies agreements, Contracting(e.g.
public works contracts, management, operation
and maintenance contracts, consulting services
contracts), employment contracts, insurance
contracts or insurance policy, lease contracts, loan
agreement, Trade(e.g. bill of lading, letter of credit,
…) … etc.
http://www.unidroit.org/instruments/commercial-contracts/unidroit-principles-2016
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
7
Contract Lifecycle
Post-
Award
Award
Pre-
Award
Make or
Buy
Decision
Business
Case
Need
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
Contract Domain
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
9
What does Contract Define?
Roles & responsibilities
Duties & Authorities
Commence date & time frames
Risk allocation
Change management mechanisms
Performance measurements
Plain language & visual aids
Rights & liabilities
Records & communication
Closing & taking over
Payment & indemnities
Procedural rules & priorities
Governing Law
General:
Special:
- Scope
- Price
- Duration
of
constructi
on,
warranty
& Delay
damages.
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
10
What’s FIDIC?
FIDIC is the International Federation of Consulting Engineers. Its members are
national associations of consulting engineers.
Founded in 1913, Today, FIDIC membership covers 97 countries of the world.
As a result of a research for independent expert consultants for the World Fair Exhibitions
in 1913, a number of consulting engineers met to discuss the possibility of forming a
global Federation. The meeting was a success in that it led to the formal constitution on
22 July 1913 of FIDIC, Fédération Internationale des Ingénieurs Conseils, or later, the
International Federation of Consulting Engineers. The founding principles adopted were
Quality, Integrity, and Sustainability. There were 59 participants at the inaugural meeting;
official delegates from Austria, Belgium, Canada, Denmark, France, Germany, Hungary,
Netherlands, Russia, Switzerland, the United Kingdom and the USA. Three countries,
Belgium, France and Switzerland decided to found the Federation. The other countries
maintained provisional links during the initial years. However, due to the World Wars and
other major political disturbances, FIDIC development was slow until the late 1940’s. The
number of member countries changed constantly, and all came from Europe. In 1959,
they were joined by Australia, Canada, South Africa, and the USA. This made FIDIC a truly
international Federation.
http://fidic.org/about-fidic ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
11
FIDIC’s Forms of Contract
In this course contractual aspects will be according to
FIDIC (International Federation of Consulting Engineers) –
Conditions of Contract for Construction- 1999 “Red
Book”
Conditions of Contract for PLANT and DESIGN-BUILD “Yellow
Book”
Conditions of Contract for EPC / Turnkey Projects “Silver
Book”
Short Form of Contract “Green Book”
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
12
Advantages of Using FIDIC Contracts
FIDIC Contracts have been developed over 50 years as the international standard
for the Consulting Industry. They are recognised and used globally in many
jurisdictions, on all types of projects.
The key ingredient for their success as industry standard lies in their balanced approach
to the roles and responsibilities of the main parties, as well as the allocation and
management of risk.
For this reason, the fundamental principle behind the FIDIC contracts is the use of
General Conditions of Contract, deemed to be suitable in all cases, based on thousands
of successful projects around the world.
However, given that no two projects are the same, FIDIC does acknowledge that special
conditions will be required for project specific issues, on a case by case basis.
Experience in different countries and with different kinds of client, suggests that changing
or upsetting the balance of risk-sharing in FIDIC contracts typically results in higher
tender prices; delays to completion; additional time and cost claims; and, in the worst
cases, major protracted disputes leading to arbitration, and sometimes to contract
termination.
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
13
Standard Contract is not a magic wand
It needs Other Proper documents & Collaboration
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
14
Contract Parties & Privity
Privity: no contractual relationship between client and subcontractors, so
he has to deal with him through the main contractor.
Employer:
- Representative (CM or
PM).
- Supervision
consultant (Engineer).
- Designer.
- PMC.
- Other contractors.
Contractor:
- Project Manager.
- Staff (from key
staff, to labors).
- Subcontractors.
- Suppliers.
Who Signed the Contract
http://download.e-bookshelf.de/download/0002/3297/26/L-G-0002329726-0003186194.pdf
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
15
Stakeholders Identification
A stakeholder is defined as any individual or group
which has an interest in the actions of the party
concerned: The interest may be direct, as in
employees or only as part of a regulatory requirement
but in the commercial world competitors are also
stakeholders since they are definitely interested in
what you are doing.
Stakeholder Register. A document including the
identification, assessment (e.g. role, skill), and
classification of project stakeholders.
-Employer (sponsor/ client/ owner/ customer)
-Consultant (Engineer/ supervision, designer & PMC)
-Contractor (performing organization/ company,
suppliers & subcontractors) -External authorities
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
16
Stakeholders Management
Manage Stakeholder Engagement. communicating and working
with stakeholders to meet their needs/ expectations (expected
result may happen), satisfaction, address issues as they occur,
and foster appropriate stakeholder engagement throughout the
project life cycle.
PMP: Stakeholder knowledge areas
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
17
The Importance of Relationships
The importance of relationships
At the end of the day, you know, we are human beings. So a business
relationship is about dealing with others. And it's very important to
understand each other. Not only the intention & expectation management in
the forming, but also in the managing of the business relationship.
Sometimes we spend too much time in the forming of the relationship, which
is a very transactional-based activity. You understand each other, you write it
down, you negotiate. You end up with a piece of paper that people signed
and that's it. But the most important is also the managing of the relationship
through the life cycle of that contract or that tradition. That could be six
months, two years, 10 years, 20 years, whatever.
So what is very important is to balance both, it’s not only the time you spend
in forming, but also the time and the appropriate skills you need to put in
the management and the managing of the relationship.
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
18
The Process of Relationships
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
Team-building activities. As an ongoing process (The Tuckman Model: Forming.
Independent. Storming. Norming. Trust each other. Performing. Well-organized unit.
Adjourning. The team completes the work and released / moves on from the project).
19
Power & Legitimacy
What is power - relative thing might be double edged? Power can be described
as one party having the ability to force another party to do something that they
would not choose to do if left on their own.
In commercial relationships this can often happen when the other party has no
choice but to agree. Examples can include a monopoly supplier raising its prices or a
customer demanding a price reduction to help their own financial situation.
Power used in this way leaves a lasting memory of what is felt as abuse and the
danger is that if the situation is reversed at some time in the future then the initial
‘wronged’ party takes revenge on the initial user of the power.
Customers often think that they have power simply because they have money to
spend and are making a choice between alternative suppliers.
That power is transitory however since any power the customer has while making the
choice is completely lost when they decide to award the contract to one supplier.
The supplier now has power in that they can decide whether they are going to live up
to all of the promises they made, especially if they felt they were forced into making
unrealistic agreements during the negotiations, to win the order.
In certain circumstances the power of one party to force another party to behave in
ways which are clearly unfair and possibly inhuman, needs to be controlled by
legislation making such behaviour illegal.
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
20
RELATIONSHIP MANAGEMENT
Build and improve relationships to
drive up performance and optimize
outcomes.
Relationship Barometer: Joint Risk
Management, Joint Improvement
Plans, Joint Training &
Development Encourage Innovation
Problem Resolution, Escalation
Dispute Management & Resolution.
Also: Joint Teambuilding,
Stakeholder Engagement, Strategic
Vision Review & 360 Degree
Feedback.
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
21
In some societies the nature of commercial behaviour is very
influenced by the nature of interpersonal trust. In this case, business
cannot take place between strangers since there has been no
opportunity to demonstrate that each party is worthy of building a
trusting relationship with them.
One important role for contracts has been to generate confidence
even if trust comes later once behaviour justifies it.
If you are dealing with someone you don’t know well, the contract is a
formal and enforceable record of rights and obligations.
So in summary, trust is more efficient but hard to establish and
demonstrate and so contracts try to do some of this so that business
transactions can go ahead with some confidence.
Trust Building and Confidence
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
22
Value & Benefits
Contract is not a legal weapon, it is a business instrument.
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
23
Record…Record…Record
20.1
Contractor’s Claims
……The Contractor shall keep such contemporary records as may be
necessary to substantiate any claim, either on the Site or at another
location acceptable to the Engineer. Without admitting the Employer’s
liability, the Engineer may, after receiving any notice under this Sub-
Clause, monitor the record-keeping and/or instruct the Contractor to
keep further contemporary records. The Contractor shall permit the
Engineer to inspect all these records, and shall (if instructed) submit
copies to the Engineer………
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
24
CONTRACT ADMINISTRATION
Ensure the obligations in the contract are carried out
effectively, Administer Change Control Procedure, Ensure
Changes are Reflected in the Contract, Maintain and
update contract baseline (Financials, Assets and
Performance), Monitor Service Levels/claim service,
Regular Reporting, Use of CM Software for Self Monitoring
Contracts, Maintain Contingency Plan & Manage Budget.
Data Gathering, Validation & Reporting Relationship
Monitoring Review Joint Plans.
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
25
Negotiation
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
What’s negotiation? Formal discussion between people (2 or more) has Initial
positions, goals, interests, offering proposals, counter proposals and trying to
reach an agreement.
Two main ways are: Distributive (win/ lose) & Integrative (win/ win).
Distributive: Individual game, pie is limited (fixed resource), avoid sharing
information, and other party is an enemy to be defeated.
Integrative: Joint game to expand the pie, there is more…for every one, share
information openly, and other party is a partner (extended relationship).
-A Non-Zero Sum game describes a situation where both sides win something of value
to them even if they do not achieve a fully optimum result in the short term.
-There is skill, as well as tactics and game playing, in some of these situations but the
argument is that for your critical business to business contracts it is better to look for
a collaborative solution and a Win-Win outcome.
-ZOPA (Zone of Possible Agreement): is the range in which the agreement is possible
without causing loss to any of the parties in the negotiation. It is the “bargaining
range” within which an agreement can be reached.
https://www.youtube.com/watch?v=1FeM6kp9Q80&feature=youtu.be
26
Procurement Negotiations.
Pre-contract: clarify the structure, requirements,
and other terms of the purchases so that mutual
agreement can be reached prior to signing the
contract. Final contract language reflects all
agreements reached (in order: performance,
scope, schedule, price).
Post contract: the final equitable settlement of all
outstanding issues, claims, and disputes by
negotiation is preferred. Otherwise some form of
alternative dispute resolution (ADR) including
mediation or arbitration may be explored. When all
else fails, litigation in courts is the least desirable
option.
Procurement Negotiations
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
27
Negotiations tactics
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
You may refer to any of these tactics:
• Fait Accompli - Standard contract terms that are nonnegotiable. (In reality, anything in the
contract is negotiable although your adversary will never admit it).
• Deadline - Make it clear that this is the time by which they must do. As the deadline approaches,
increase the emotional pressure, talking more about what will happen if the deadline is missed.
• Good guy /bad guy - One person acts in an aggressive and pushy way, making unreasonable
demands and requiring compliance. The other person acts in kind and friendly, asking nicely - and
getting compliance.
• Missing man - The person who can actually make the decision is missing from the negotiation. The
negotiator can then negotiate for a lower price or more favorable terms which they claim they can
agree to.
• Limited authority - Refusing to give in on items because you have not been given authority to do
what is being requested.
• Fair and reasonable - You can engage the other person by asking them 'what is fair'. You can also
bring something into the negotiation that is, by definition, fair. You can also reject criteria from the
adversary on the grounds that it is not fair.
• Unreasonable - Stating that the other side is making unreasonable demands of you in the
negotiation.
• Delay - Stretching out the negotiation, especially at critical moments.
• Attack - A direct attack on your integrity, trustworthiness, competence, or other such bullying
bombast designed to force compliance out of you.
28
Negotiations Tips
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
We negotiate all the time: Negotiations are to a great extent about preparation and
controlled interaction, as well as managed process during the negotiation.
When negotiate:
If it’s Ethical, Legal, has Value, Trust, and enough Time (Risk analysis).
Principled negotiation:
-Separate the people from the problem (even if they are the reason, and no
stereotyping).
-Invent options for mutual gain (more than one solution for any given scenario).
-Use objective criteria (measure of success).
-Remain open and flexible for unpredictable and nonlinear nature of negotiation
(alternatives/ changes of people or relations of individuals or organizations).
Multiphase negotiation:
Each phase has different issues, agreement reached can be implemented after each
phase, which minimize complexity, provides walk-away or kill-points (termination)
and leads to better understanding, trust and improve relations.
29
Communications
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
- Internal (within the project) and external (customer, vendors,
other projects, organizations, the public); -Vertical (up and down the
organization) and horizontal (with peers).
- Paralingual communication is the tone and pitch of your voice (55%
of the message transmitted comes through body language, 38% of the
message transmitted comes through vocal inflection (paralingual),
Only 7% of your message consists of the actual words that you use).
Communication Technology. Specific tools,
systems, computer programs, etc., used to
transfer information.
Meetings. Most project meetings are more formal
with a prearranged time, place, and agenda.
30
Communication Management
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
Manage Communications. The process of creating, collecting, distributing, and the
ultimate disposition of project information. (Presentation techniques. Awareness
of the impact of body language and design of visual aids. Building consensus and
overcoming obstacles. Listening techniques. Listening actively (acknowledging,
clarifying, and confirming understanding, and removal of barriers/blockers).
Information Management Systems. Facilities, processes, and procedures used to
collect, store, and distribute information between producers and consumers of
information in physical or electronic format.
Issue Log. A project document used to document and monitor elements under
discussion or in dispute –unresolved may cause conflict/ delay- between project
stakeholders (who is responsible for resolving specific issues by a target date).
31
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
Collaborate/Problem Solve (Confronting). Incorporating multiple viewpoints and insights
from differing perspectives; requires a cooperative attitude and open dialogue that typically
leads to consensus and commitment (win / win).
Compromise/Reconcile. Searching for solutions that bring some degree of satisfaction to all
parties in order to temporarily or partially resolve the conflict (lose / lose).
Smooth/Accommodate. Emphasizing areas of agreement rather than areas of difference;
conceding one’s position to the needs of others to maintain harmony and relationships.
Force/Direct. Pushing one’s viewpoint at the expense of others; offering only win-lose
solutions, usually enforced through a power position to resolve an emergency.
Withdraw/Avoid. Retreating from an actual or potential conflict situation; postponing the
issue to be better prepared or to be resolved by others.
Conflict Management. Handling, controlling, and
guiding a conflictual situation to achieve a
resolution – by team themselves then their boss
specially in the social responsibility/ law/ ethics.
32
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
PMI Code of Ethics and Professional Conduct
RESPONSIBILITY
RESPECT
FAIRNESS HONESTY
Ethical Decision-
Making
Decision Making Model: Problem
Definition- Problem Solution Generation-
Ideas to Action- Solution Action Planning-
Solution Evaluation Planning- Evaluation
of the Outcome and Process.
Factors that affect the decision style: time
constraints, trust, quality, and acceptance.
‫االيميل‬ ‫علي‬ ‫التواصل‬ ‫يرجى‬ ‫استفسارات‬ ‫أي‬ ‫لديكم‬ ‫كان‬ ‫اذا‬:
magedkom@gmail.com
33
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
‫واالستفسارات‬ ‫االسئلة‬ Best Strategies
for Effective
Project Control
Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
‫المراجع‬:
1- PMP – Project Management Professional, references (PMBOK 5th edition &
Rita).
2- Contract Management course (University of Southampton in partnership with
IACCM & Crown Commercial Service).
3- Contract Management Standard - International Association for Contract and
Commercial Management.
4- FIDIC - Conditions of Contract for CONSTRUCTION (Redbook 1999)
5- NBOKTM Guide - A Comprehensive Guide to Negotiate Better.
6- Other online materials and posts – as mentioned in slides’ footers.
‫المتابعة‬ ‫لحسن‬ ً‫ا‬‫شكر‬
‫إلى‬ ‫االسال‬ ‫يمكنكم‬ ‫التواصل‬ ‫أجل‬ ‫من‬:
conference@eppma.org
______________
‫المؤتمر‬ ‫إعداد‬ ‫فريق‬
35
‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬
‫السنوي‬ ‫المؤتمر‬‫المشروعات‬ ‫وإدارة‬ ‫للتخطيط‬-‫الرابع‬2017
Best Strategies
for Effective
Project Control

More Related Content

What's hot

110801Proposed Fidic Contract Framework For Complex Epc Projects
110801Proposed Fidic Contract Framework For Complex Epc Projects110801Proposed Fidic Contract Framework For Complex Epc Projects
110801Proposed Fidic Contract Framework For Complex Epc Projects
My own
 
Fidic contract administration
Fidic contract administrationFidic contract administration
Fidic contract administration
Zabeel Institute
 
محاضرة تمهيدية في إعداد و تحليل المطالبات الزمنيةEot
محاضرة تمهيدية في إعداد و تحليل المطالبات الزمنيةEotمحاضرة تمهيدية في إعداد و تحليل المطالبات الزمنيةEot
محاضرة تمهيدية في إعداد و تحليل المطالبات الزمنيةEot
Khaled M. Al Kolfat MS.Eng,MoP,P3O,PMOC,PMP,M.ASCE
 
Day-01_1025 Engineer's Roles and Risks - Adrias Tan
Day-01_1025 Engineer's Roles and Risks - Adrias TanDay-01_1025 Engineer's Roles and Risks - Adrias Tan
Day-01_1025 Engineer's Roles and Risks - Adrias Tan
Adrias TAN
 
Dispute resolution technique
Dispute resolution techniqueDispute resolution technique
Dispute resolution technique
Saad Ullah
 
Fidic conditions of subcontract agreement
Fidic conditions of subcontract agreementFidic conditions of subcontract agreement
Fidic conditions of subcontract agreement
abdmuhaiminyunus
 
Procurement Problems In The Credit Crunch
Procurement Problems In The Credit CrunchProcurement Problems In The Credit Crunch
Procurement Problems In The Credit Crunch
johnmunton
 
Ethics and Integated Design-Build services 062916
Ethics and Integated Design-Build services 062916Ethics and Integated Design-Build services 062916
Ethics and Integated Design-Build services 062916
George Wilkinson
 
Zulfadli Bin Jantan (2015)
Zulfadli Bin Jantan (2015)Zulfadli Bin Jantan (2015)
Zulfadli Bin Jantan (2015)
Zulfadli Jantan
 
Presentation_Public Procurement in International Construction and Infrastruct...
Presentation_Public Procurement in International Construction and Infrastruct...Presentation_Public Procurement in International Construction and Infrastruct...
Presentation_Public Procurement in International Construction and Infrastruct...
Svitlana Teush
 
FIDIC SIlver Book in Power Projects
FIDIC SIlver Book in Power ProjectsFIDIC SIlver Book in Power Projects
FIDIC SIlver Book in Power Projects
Francis Ho
 
Architecture led procurement
Architecture led procurementArchitecture led procurement
Architecture led procurement
Richard Veryard
 
Strategies in building procurement (summarized)
Strategies in building procurement (summarized)Strategies in building procurement (summarized)
Strategies in building procurement (summarized)
Michael Audu
 
design bid build or Traditional contract shortcomings and alternative method,...
design bid build or Traditional contract shortcomings and alternative method,...design bid build or Traditional contract shortcomings and alternative method,...
design bid build or Traditional contract shortcomings and alternative method,...
Tehmas Saeed
 
Variations under the FIDIC form, subject to EU Procurement law
Variations under the FIDIC form, subject to EU Procurement lawVariations under the FIDIC form, subject to EU Procurement law
Variations under the FIDIC form, subject to EU Procurement law
39 Essex Chambers
 
Fi dic silver book
Fi dic silver bookFi dic silver book
Fi dic silver book
moodlyd
 
Guide for Construction Contract Administrators
Guide for Construction Contract AdministratorsGuide for Construction Contract Administrators
Guide for Construction Contract Administrators
Sarah Fox
 
Presentation Teush
Presentation TeushPresentation Teush
Presentation Teush
sveki
 
Procurement system in the Indian construction industry issues and remedies
Procurement system in the Indian construction industry issues and remediesProcurement system in the Indian construction industry issues and remedies
Procurement system in the Indian construction industry issues and remedies
Pavitr1203
 
Newsletter TE&A
Newsletter TE&ANewsletter TE&A
Newsletter TE&A
Cerasela Angelescu
 

What's hot (20)

110801Proposed Fidic Contract Framework For Complex Epc Projects
110801Proposed Fidic Contract Framework For Complex Epc Projects110801Proposed Fidic Contract Framework For Complex Epc Projects
110801Proposed Fidic Contract Framework For Complex Epc Projects
 
Fidic contract administration
Fidic contract administrationFidic contract administration
Fidic contract administration
 
محاضرة تمهيدية في إعداد و تحليل المطالبات الزمنيةEot
محاضرة تمهيدية في إعداد و تحليل المطالبات الزمنيةEotمحاضرة تمهيدية في إعداد و تحليل المطالبات الزمنيةEot
محاضرة تمهيدية في إعداد و تحليل المطالبات الزمنيةEot
 
Day-01_1025 Engineer's Roles and Risks - Adrias Tan
Day-01_1025 Engineer's Roles and Risks - Adrias TanDay-01_1025 Engineer's Roles and Risks - Adrias Tan
Day-01_1025 Engineer's Roles and Risks - Adrias Tan
 
Dispute resolution technique
Dispute resolution techniqueDispute resolution technique
Dispute resolution technique
 
Fidic conditions of subcontract agreement
Fidic conditions of subcontract agreementFidic conditions of subcontract agreement
Fidic conditions of subcontract agreement
 
Procurement Problems In The Credit Crunch
Procurement Problems In The Credit CrunchProcurement Problems In The Credit Crunch
Procurement Problems In The Credit Crunch
 
Ethics and Integated Design-Build services 062916
Ethics and Integated Design-Build services 062916Ethics and Integated Design-Build services 062916
Ethics and Integated Design-Build services 062916
 
Zulfadli Bin Jantan (2015)
Zulfadli Bin Jantan (2015)Zulfadli Bin Jantan (2015)
Zulfadli Bin Jantan (2015)
 
Presentation_Public Procurement in International Construction and Infrastruct...
Presentation_Public Procurement in International Construction and Infrastruct...Presentation_Public Procurement in International Construction and Infrastruct...
Presentation_Public Procurement in International Construction and Infrastruct...
 
FIDIC SIlver Book in Power Projects
FIDIC SIlver Book in Power ProjectsFIDIC SIlver Book in Power Projects
FIDIC SIlver Book in Power Projects
 
Architecture led procurement
Architecture led procurementArchitecture led procurement
Architecture led procurement
 
Strategies in building procurement (summarized)
Strategies in building procurement (summarized)Strategies in building procurement (summarized)
Strategies in building procurement (summarized)
 
design bid build or Traditional contract shortcomings and alternative method,...
design bid build or Traditional contract shortcomings and alternative method,...design bid build or Traditional contract shortcomings and alternative method,...
design bid build or Traditional contract shortcomings and alternative method,...
 
Variations under the FIDIC form, subject to EU Procurement law
Variations under the FIDIC form, subject to EU Procurement lawVariations under the FIDIC form, subject to EU Procurement law
Variations under the FIDIC form, subject to EU Procurement law
 
Fi dic silver book
Fi dic silver bookFi dic silver book
Fi dic silver book
 
Guide for Construction Contract Administrators
Guide for Construction Contract AdministratorsGuide for Construction Contract Administrators
Guide for Construction Contract Administrators
 
Presentation Teush
Presentation TeushPresentation Teush
Presentation Teush
 
Procurement system in the Indian construction industry issues and remedies
Procurement system in the Indian construction industry issues and remediesProcurement system in the Indian construction industry issues and remedies
Procurement system in the Indian construction industry issues and remedies
 
Newsletter TE&A
Newsletter TE&ANewsletter TE&A
Newsletter TE&A
 

Similar to 26 مؤتمر ادارة المشروعات contract relations management

#FIDIC Understanding Basics# By SN Panigrahi
#FIDIC Understanding Basics# By SN Panigrahi#FIDIC Understanding Basics# By SN Panigrahi
#FIDIC Understanding Basics# By SN Panigrahi
SN Panigrahi, PMP
 
50456_DBTR34_P_Info
50456_DBTR34_P_Info50456_DBTR34_P_Info
The Professional Certificate in International & Construction Contract Managem...
The Professional Certificate in International & Construction Contract Managem...The Professional Certificate in International & Construction Contract Managem...
The Professional Certificate in International & Construction Contract Managem...
Moabdallah
 
برنامج ادارة...
                                                                 برنامج ادارة...                                                                 برنامج ادارة...
برنامج ادارة...
Moabdallah
 
The Professional Certificate in International & Construction Contract Managem...
The Professional Certificate in International & Construction Contract Managem...The Professional Certificate in International & Construction Contract Managem...
The Professional Certificate in International & Construction Contract Managem...
Moabdallah
 
Scope creep - cylfe campain
Scope creep - cylfe campainScope creep - cylfe campain
Scope creep - cylfe campain
M Maged Hegazy, LLM, MBA, CCP, P3O
 
M6 Toll Road Construction
M6 Toll Road ConstructionM6 Toll Road Construction
M6 Toll Road Construction
Heidi Owens
 
Today's Contracting - Contracts Risks and Disputes
Today's Contracting - Contracts Risks and Disputes Today's Contracting - Contracts Risks and Disputes
Today's Contracting - Contracts Risks and Disputes
Loay Ghazaleh MBA, BSc Civil Eng.
 
A Safe Home for Rhinos in India
A Safe Home for Rhinos in IndiaA Safe Home for Rhinos in India
A Safe Home for Rhinos in India
Project Management Institute (PMI) India
 
A Safe Home for Rhinos - PMI Manage India
A Safe Home for Rhinos - PMI Manage IndiaA Safe Home for Rhinos - PMI Manage India
A Safe Home for Rhinos - PMI Manage India
Project Management Institute (PMI) India
 
Integrated Project Delivery White Paper
Integrated Project Delivery   White PaperIntegrated Project Delivery   White Paper
Integrated Project Delivery White Paper
Mike Purdy
 
Kaymonto and Partners_Profile 8 Apr 2016 (1)
Kaymonto and Partners_Profile 8 Apr 2016 (1)Kaymonto and Partners_Profile 8 Apr 2016 (1)
Kaymonto and Partners_Profile 8 Apr 2016 (1)
Islam Shafiqul
 
Bogdan fidic trainings
Bogdan  fidic trainingsBogdan  fidic trainings
Bogdan fidic trainings
bogdan66
 
PMIBC162001_PMIBC-16-2-001_Murari_Construction_Program_Management
PMIBC162001_PMIBC-16-2-001_Murari_Construction_Program_ManagementPMIBC162001_PMIBC-16-2-001_Murari_Construction_Program_Management
PMIBC162001_PMIBC-16-2-001_Murari_Construction_Program_Management
Murari Thayi, PgMP, PMP
 
BIM as PMC System
BIM as PMC SystemBIM as PMC System
Oman EPC 2015 summary and recommendations
Oman EPC 2015 summary and recommendationsOman EPC 2015 summary and recommendations
Oman EPC 2015 summary and recommendations
Haitham Mokhtar Abdelaty (CEng/MIMarEST) Project Manager
 
Leading Enterprise Wide Projects
Leading Enterprise Wide ProjectsLeading Enterprise Wide Projects
Leading Enterprise Wide Projects
Kaali Dass PMP, PhD.
 
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
SirionLabs
 
Module 4_PPP_PROJECT_PROCESS_DEVELOPMENT.pdf
Module 4_PPP_PROJECT_PROCESS_DEVELOPMENT.pdfModule 4_PPP_PROJECT_PROCESS_DEVELOPMENT.pdf
Module 4_PPP_PROJECT_PROCESS_DEVELOPMENT.pdf
AlkaPandya5
 
Lindgren Combined 18may10
Lindgren Combined 18may10Lindgren Combined 18may10
Lindgren Combined 18may10
Jaylindgren
 

Similar to 26 مؤتمر ادارة المشروعات contract relations management (20)

#FIDIC Understanding Basics# By SN Panigrahi
#FIDIC Understanding Basics# By SN Panigrahi#FIDIC Understanding Basics# By SN Panigrahi
#FIDIC Understanding Basics# By SN Panigrahi
 
50456_DBTR34_P_Info
50456_DBTR34_P_Info50456_DBTR34_P_Info
50456_DBTR34_P_Info
 
The Professional Certificate in International & Construction Contract Managem...
The Professional Certificate in International & Construction Contract Managem...The Professional Certificate in International & Construction Contract Managem...
The Professional Certificate in International & Construction Contract Managem...
 
برنامج ادارة...
                                                                 برنامج ادارة...                                                                 برنامج ادارة...
برنامج ادارة...
 
The Professional Certificate in International & Construction Contract Managem...
The Professional Certificate in International & Construction Contract Managem...The Professional Certificate in International & Construction Contract Managem...
The Professional Certificate in International & Construction Contract Managem...
 
Scope creep - cylfe campain
Scope creep - cylfe campainScope creep - cylfe campain
Scope creep - cylfe campain
 
M6 Toll Road Construction
M6 Toll Road ConstructionM6 Toll Road Construction
M6 Toll Road Construction
 
Today's Contracting - Contracts Risks and Disputes
Today's Contracting - Contracts Risks and Disputes Today's Contracting - Contracts Risks and Disputes
Today's Contracting - Contracts Risks and Disputes
 
A Safe Home for Rhinos in India
A Safe Home for Rhinos in IndiaA Safe Home for Rhinos in India
A Safe Home for Rhinos in India
 
A Safe Home for Rhinos - PMI Manage India
A Safe Home for Rhinos - PMI Manage IndiaA Safe Home for Rhinos - PMI Manage India
A Safe Home for Rhinos - PMI Manage India
 
Integrated Project Delivery White Paper
Integrated Project Delivery   White PaperIntegrated Project Delivery   White Paper
Integrated Project Delivery White Paper
 
Kaymonto and Partners_Profile 8 Apr 2016 (1)
Kaymonto and Partners_Profile 8 Apr 2016 (1)Kaymonto and Partners_Profile 8 Apr 2016 (1)
Kaymonto and Partners_Profile 8 Apr 2016 (1)
 
Bogdan fidic trainings
Bogdan  fidic trainingsBogdan  fidic trainings
Bogdan fidic trainings
 
PMIBC162001_PMIBC-16-2-001_Murari_Construction_Program_Management
PMIBC162001_PMIBC-16-2-001_Murari_Construction_Program_ManagementPMIBC162001_PMIBC-16-2-001_Murari_Construction_Program_Management
PMIBC162001_PMIBC-16-2-001_Murari_Construction_Program_Management
 
BIM as PMC System
BIM as PMC SystemBIM as PMC System
BIM as PMC System
 
Oman EPC 2015 summary and recommendations
Oman EPC 2015 summary and recommendationsOman EPC 2015 summary and recommendations
Oman EPC 2015 summary and recommendations
 
Leading Enterprise Wide Projects
Leading Enterprise Wide ProjectsLeading Enterprise Wide Projects
Leading Enterprise Wide Projects
 
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
[SirionLabs Webinar] Faster Contracts, Better Contracts: Eliminating the Fric...
 
Module 4_PPP_PROJECT_PROCESS_DEVELOPMENT.pdf
Module 4_PPP_PROJECT_PROCESS_DEVELOPMENT.pdfModule 4_PPP_PROJECT_PROCESS_DEVELOPMENT.pdf
Module 4_PPP_PROJECT_PROCESS_DEVELOPMENT.pdf
 
Lindgren Combined 18may10
Lindgren Combined 18may10Lindgren Combined 18may10
Lindgren Combined 18may10
 

More from M Maged Hegazy, LLM, MBA, CCP, P3O

Variation Orders – Types, Permission and Consequences
Variation Orders – Types, Permission and ConsequencesVariation Orders – Types, Permission and Consequences
Variation Orders – Types, Permission and Consequences
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Roadmap to Membership of RICS - Pathways and Routes
Roadmap to Membership of RICS - Pathways and RoutesRoadmap to Membership of RICS - Pathways and Routes
Roadmap to Membership of RICS - Pathways and Routes
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Concurrent Delay in Construction
Concurrent Delay in ConstructionConcurrent Delay in Construction
Concurrent Delay in Construction
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Essentials of EOT Claims
Essentials of EOT ClaimsEssentials of EOT Claims
Essentials of EOT Claims
M Maged Hegazy, LLM, MBA, CCP, P3O
 
CCP Course - Introduction.pdf
CCP Course - Introduction.pdfCCP Course - Introduction.pdf
CCP Course - Introduction.pdf
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Performance Measurement and Weightage Systems
Performance Measurement and Weightage SystemsPerformance Measurement and Weightage Systems
Performance Measurement and Weightage Systems
M Maged Hegazy, LLM, MBA, CCP, P3O
 
International Delay Analysis Approaches
International Delay Analysis ApproachesInternational Delay Analysis Approaches
International Delay Analysis Approaches
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Delay Analysis and Concurrent Delay
Delay Analysis and Concurrent DelayDelay Analysis and Concurrent Delay
Delay Analysis and Concurrent Delay
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Project Schedule Management
Project Schedule ManagementProject Schedule Management
Project Schedule Management
M Maged Hegazy, LLM, MBA, CCP, P3O
 
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الثاني
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الثاني خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الثاني
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الثاني
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Performing against the wall - SPI after completion
Performing against the wall - SPI after completionPerforming against the wall - SPI after completion
Performing against the wall - SPI after completion
M Maged Hegazy, LLM, MBA, CCP, P3O
 
CCP Technical Paper and Application
CCP Technical Paper and ApplicationCCP Technical Paper and Application
CCP Technical Paper and Application
M Maged Hegazy, LLM, MBA, CCP, P3O
 
مقدمة عن إدارة التكاليف والشهادات الاحترافية
مقدمة عن إدارة التكاليف والشهادات الاحترافيةمقدمة عن إدارة التكاليف والشهادات الاحترافية
مقدمة عن إدارة التكاليف والشهادات الاحترافية
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Missing and modern necessary skills
Missing and modern necessary skillsMissing and modern necessary skills
Missing and modern necessary skills
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Introduction to construction contracts fundamentals
Introduction to construction contracts fundamentalsIntroduction to construction contracts fundamentals
Introduction to construction contracts fundamentals
M Maged Hegazy, LLM, MBA, CCP, P3O
 
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الأول
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الأولخمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الأول
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الأول
M Maged Hegazy, LLM, MBA, CCP, P3O
 
أسس علم التخطيط في 50 سؤال وجواب - الاصدار الخامس
أسس علم التخطيط في 50 سؤال وجواب - الاصدار الخامسأسس علم التخطيط في 50 سؤال وجواب - الاصدار الخامس
أسس علم التخطيط في 50 سؤال وجواب - الاصدار الخامس
M Maged Hegazy, LLM, MBA, CCP, P3O
 
50 Planning Fundamentals V5.0 - procedures only
50 Planning Fundamentals V5.0 - procedures only50 Planning Fundamentals V5.0 - procedures only
50 Planning Fundamentals V5.0 - procedures only
M Maged Hegazy, LLM, MBA, CCP, P3O
 
Delay - EOT claims
Delay - EOT claimsDelay - EOT claims
5th Anniversary of Planning & Project Control Group
5th Anniversary of Planning & Project Control Group5th Anniversary of Planning & Project Control Group
5th Anniversary of Planning & Project Control Group
M Maged Hegazy, LLM, MBA, CCP, P3O
 

More from M Maged Hegazy, LLM, MBA, CCP, P3O (20)

Variation Orders – Types, Permission and Consequences
Variation Orders – Types, Permission and ConsequencesVariation Orders – Types, Permission and Consequences
Variation Orders – Types, Permission and Consequences
 
Roadmap to Membership of RICS - Pathways and Routes
Roadmap to Membership of RICS - Pathways and RoutesRoadmap to Membership of RICS - Pathways and Routes
Roadmap to Membership of RICS - Pathways and Routes
 
Concurrent Delay in Construction
Concurrent Delay in ConstructionConcurrent Delay in Construction
Concurrent Delay in Construction
 
Essentials of EOT Claims
Essentials of EOT ClaimsEssentials of EOT Claims
Essentials of EOT Claims
 
CCP Course - Introduction.pdf
CCP Course - Introduction.pdfCCP Course - Introduction.pdf
CCP Course - Introduction.pdf
 
Performance Measurement and Weightage Systems
Performance Measurement and Weightage SystemsPerformance Measurement and Weightage Systems
Performance Measurement and Weightage Systems
 
International Delay Analysis Approaches
International Delay Analysis ApproachesInternational Delay Analysis Approaches
International Delay Analysis Approaches
 
Delay Analysis and Concurrent Delay
Delay Analysis and Concurrent DelayDelay Analysis and Concurrent Delay
Delay Analysis and Concurrent Delay
 
Project Schedule Management
Project Schedule ManagementProject Schedule Management
Project Schedule Management
 
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الثاني
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الثاني خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الثاني
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الثاني
 
Performing against the wall - SPI after completion
Performing against the wall - SPI after completionPerforming against the wall - SPI after completion
Performing against the wall - SPI after completion
 
CCP Technical Paper and Application
CCP Technical Paper and ApplicationCCP Technical Paper and Application
CCP Technical Paper and Application
 
مقدمة عن إدارة التكاليف والشهادات الاحترافية
مقدمة عن إدارة التكاليف والشهادات الاحترافيةمقدمة عن إدارة التكاليف والشهادات الاحترافية
مقدمة عن إدارة التكاليف والشهادات الاحترافية
 
Missing and modern necessary skills
Missing and modern necessary skillsMissing and modern necessary skills
Missing and modern necessary skills
 
Introduction to construction contracts fundamentals
Introduction to construction contracts fundamentalsIntroduction to construction contracts fundamentals
Introduction to construction contracts fundamentals
 
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الأول
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الأولخمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الأول
خمسون سؤال في إدارة عقود التشييد أو المقاولات -الإصدار الأول
 
أسس علم التخطيط في 50 سؤال وجواب - الاصدار الخامس
أسس علم التخطيط في 50 سؤال وجواب - الاصدار الخامسأسس علم التخطيط في 50 سؤال وجواب - الاصدار الخامس
أسس علم التخطيط في 50 سؤال وجواب - الاصدار الخامس
 
50 Planning Fundamentals V5.0 - procedures only
50 Planning Fundamentals V5.0 - procedures only50 Planning Fundamentals V5.0 - procedures only
50 Planning Fundamentals V5.0 - procedures only
 
Delay - EOT claims
Delay - EOT claimsDelay - EOT claims
Delay - EOT claims
 
5th Anniversary of Planning & Project Control Group
5th Anniversary of Planning & Project Control Group5th Anniversary of Planning & Project Control Group
5th Anniversary of Planning & Project Control Group
 

Recently uploaded

Bangalore Girls Call Bangalore 0X0000000X Provide Best And Top Girl Service A...
Bangalore Girls Call Bangalore 0X0000000X Provide Best And Top Girl Service A...Bangalore Girls Call Bangalore 0X0000000X Provide Best And Top Girl Service A...
Bangalore Girls Call Bangalore 0X0000000X Provide Best And Top Girl Service A...
kalihasan429
 
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
hemakumarinn
 
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdfZoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Mohammad Tauhidul Islam Khan Rifat
 
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
satpalsheravatmumbai
 
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call ServiceLucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
annarivihqrika
 
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Timothy Hackman
 
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
jafsa9823#S07
 
The Relevance of Military Leadership in the Corporate World: A Bangladesh Per...
The Relevance of Military Leadership in the Corporate World: A Bangladesh Per...The Relevance of Military Leadership in the Corporate World: A Bangladesh Per...
The Relevance of Military Leadership in the Corporate World: A Bangladesh Per...
Dr. Nazrul Islam
 
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
eshikajshani
 
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACTCAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
Tochi22
 
Distributed leadership in Ghorahi Cement Industry.pptx
Distributed leadership in Ghorahi Cement Industry.pptxDistributed leadership in Ghorahi Cement Industry.pptx
Distributed leadership in Ghorahi Cement Industry.pptx
Er. Kushal Ghimire
 
PPTS for Directing Fourth Managerial Function
PPTS for Directing  Fourth Managerial FunctionPPTS for Directing  Fourth Managerial Function
PPTS for Directing Fourth Managerial Function
Sarika Malhotra
 
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
jafsa9823#S07
 
Mumbai @Girls @Call WhatsApp Numbers 🫦0000XX0000🫦 List For Friendship Girls S...
Mumbai @Girls @Call WhatsApp Numbers 🫦0000XX0000🫦 List For Friendship Girls S...Mumbai @Girls @Call WhatsApp Numbers 🫦0000XX0000🫦 List For Friendship Girls S...
Mumbai @Girls @Call WhatsApp Numbers 🫦0000XX0000🫦 List For Friendship Girls S...
ishaguptaji14
 
Birmingham degree offer diploma Transcript
Birmingham degree offer diploma TranscriptBirmingham degree offer diploma Transcript
Birmingham degree offer diploma Transcript
eufoewy
 
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
sabanihahanshni
 
Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...
Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...
Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...
jimcarns
 
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
saroohilakhatariroy
 
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
bangaloreakshitakaus
 
UoB degree offer diploma Transcript
UoB degree offer diploma TranscriptUoB degree offer diploma Transcript
UoB degree offer diploma Transcript
eufoewy
 

Recently uploaded (20)

Bangalore Girls Call Bangalore 0X0000000X Provide Best And Top Girl Service A...
Bangalore Girls Call Bangalore 0X0000000X Provide Best And Top Girl Service A...Bangalore Girls Call Bangalore 0X0000000X Provide Best And Top Girl Service A...
Bangalore Girls Call Bangalore 0X0000000X Provide Best And Top Girl Service A...
 
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
 
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdfZoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdf
 
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
 
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call ServiceLucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
 
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
 
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
 
The Relevance of Military Leadership in the Corporate World: A Bangladesh Per...
The Relevance of Military Leadership in the Corporate World: A Bangladesh Per...The Relevance of Military Leadership in the Corporate World: A Bangladesh Per...
The Relevance of Military Leadership in the Corporate World: A Bangladesh Per...
 
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
 
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACTCAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
 
Distributed leadership in Ghorahi Cement Industry.pptx
Distributed leadership in Ghorahi Cement Industry.pptxDistributed leadership in Ghorahi Cement Industry.pptx
Distributed leadership in Ghorahi Cement Industry.pptx
 
PPTS for Directing Fourth Managerial Function
PPTS for Directing  Fourth Managerial FunctionPPTS for Directing  Fourth Managerial Function
PPTS for Directing Fourth Managerial Function
 
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
 
Mumbai @Girls @Call WhatsApp Numbers 🫦0000XX0000🫦 List For Friendship Girls S...
Mumbai @Girls @Call WhatsApp Numbers 🫦0000XX0000🫦 List For Friendship Girls S...Mumbai @Girls @Call WhatsApp Numbers 🫦0000XX0000🫦 List For Friendship Girls S...
Mumbai @Girls @Call WhatsApp Numbers 🫦0000XX0000🫦 List For Friendship Girls S...
 
Birmingham degree offer diploma Transcript
Birmingham degree offer diploma TranscriptBirmingham degree offer diploma Transcript
Birmingham degree offer diploma Transcript
 
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
 
Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...
Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...
Howard Wilner of Sudbury MA Advocates That Conflict and Problem-Solving Compe...
 
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
 
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
 
UoB degree offer diploma Transcript
UoB degree offer diploma TranscriptUoB degree offer diploma Transcript
UoB degree offer diploma Transcript
 

26 مؤتمر ادارة المشروعات contract relations management

  • 1. ‫الراعي‬ ‫السنوي‬ ‫المؤتمر‬‫المشروعات‬ ‫وإدارة‬ ‫للتخطيط‬-‫الرابع‬2017 Contract Relations Management ‫المحاضر‬: ‫المهندس‬/‫ماجد‬ ‫محمد‬ Best Strategies for Effective Project Control
  • 2. Mohamed Maged (Conference organizer):  Senior Project Control Engineer, B.Sc. of Civil engineering - Ain Shams University, with experience in MENA region of (construction, infrastructure, and roads) Mega projects, in professions of Contract administration, Procurement, Tender estimating, Cost control, Planning & Claim analysis.  PMP, ACIArb, AIA Fellow, SCE-PE, SFC, FIDIC Contracts Consultant & Certified Negotiation Associate.  Arranged Two Annual Conferences of Planning and Project Management (Anniversary of Facebook Page: Prof.Planner)- American University in Cairo, August 2014 & 2015. Other accounts:  P P&C Academy: http://prof.planner.teachable.com/  Telegram channel: t.me/profplanner  SlideShare: www.slideshare.net/MohamedMaged8/ Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ 2 ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control
  • 3. Content What’s Contract Contract Lifecycle What’s FIDIC Contract Parties The Importance of Relationship Value and Benefits Contract Administration Negotiation Communication Conflict Management Ethical Decision Making Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ Best Strategies for Effective Project Control
  • 4. 4 What’s Contract? Legally binding relationship between parties to define procurement statement of work, requirements of reporting, roles, responsibilities, liabilities, payment, indemnities and risk allocation (helps in better communication, clear responsibilities, good change management mechanisms). ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 5. 5 Legal Contract What Do You Need to Have a Legal Contract? - An offer - Acceptance - Consideration (Something of value, not necessarily money) - Legal capacity (Separate legal parties, competent parties) - Legal purpose (You can’t have a legal, enforceable contract for the sale of illegal goods or services) ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ A contract, offer, or acceptance may be verbal or written, though written is preferred.
  • 6. 6 Types of Commercial Contracts There are many types of contracts such as: Commercial agencies agreements, Contracting(e.g. public works contracts, management, operation and maintenance contracts, consulting services contracts), employment contracts, insurance contracts or insurance policy, lease contracts, loan agreement, Trade(e.g. bill of lading, letter of credit, …) … etc. http://www.unidroit.org/instruments/commercial-contracts/unidroit-principles-2016 ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 7. 7 Contract Lifecycle Post- Award Award Pre- Award Make or Buy Decision Business Case Need ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 8. Contract Domain ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 9. 9 What does Contract Define? Roles & responsibilities Duties & Authorities Commence date & time frames Risk allocation Change management mechanisms Performance measurements Plain language & visual aids Rights & liabilities Records & communication Closing & taking over Payment & indemnities Procedural rules & priorities Governing Law General: Special: - Scope - Price - Duration of constructi on, warranty & Delay damages. ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 10. 10 What’s FIDIC? FIDIC is the International Federation of Consulting Engineers. Its members are national associations of consulting engineers. Founded in 1913, Today, FIDIC membership covers 97 countries of the world. As a result of a research for independent expert consultants for the World Fair Exhibitions in 1913, a number of consulting engineers met to discuss the possibility of forming a global Federation. The meeting was a success in that it led to the formal constitution on 22 July 1913 of FIDIC, Fédération Internationale des Ingénieurs Conseils, or later, the International Federation of Consulting Engineers. The founding principles adopted were Quality, Integrity, and Sustainability. There were 59 participants at the inaugural meeting; official delegates from Austria, Belgium, Canada, Denmark, France, Germany, Hungary, Netherlands, Russia, Switzerland, the United Kingdom and the USA. Three countries, Belgium, France and Switzerland decided to found the Federation. The other countries maintained provisional links during the initial years. However, due to the World Wars and other major political disturbances, FIDIC development was slow until the late 1940’s. The number of member countries changed constantly, and all came from Europe. In 1959, they were joined by Australia, Canada, South Africa, and the USA. This made FIDIC a truly international Federation. http://fidic.org/about-fidic ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 11. 11 FIDIC’s Forms of Contract In this course contractual aspects will be according to FIDIC (International Federation of Consulting Engineers) – Conditions of Contract for Construction- 1999 “Red Book” Conditions of Contract for PLANT and DESIGN-BUILD “Yellow Book” Conditions of Contract for EPC / Turnkey Projects “Silver Book” Short Form of Contract “Green Book” ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 12. 12 Advantages of Using FIDIC Contracts FIDIC Contracts have been developed over 50 years as the international standard for the Consulting Industry. They are recognised and used globally in many jurisdictions, on all types of projects. The key ingredient for their success as industry standard lies in their balanced approach to the roles and responsibilities of the main parties, as well as the allocation and management of risk. For this reason, the fundamental principle behind the FIDIC contracts is the use of General Conditions of Contract, deemed to be suitable in all cases, based on thousands of successful projects around the world. However, given that no two projects are the same, FIDIC does acknowledge that special conditions will be required for project specific issues, on a case by case basis. Experience in different countries and with different kinds of client, suggests that changing or upsetting the balance of risk-sharing in FIDIC contracts typically results in higher tender prices; delays to completion; additional time and cost claims; and, in the worst cases, major protracted disputes leading to arbitration, and sometimes to contract termination. ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 13. 13 Standard Contract is not a magic wand It needs Other Proper documents & Collaboration ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 14. 14 Contract Parties & Privity Privity: no contractual relationship between client and subcontractors, so he has to deal with him through the main contractor. Employer: - Representative (CM or PM). - Supervision consultant (Engineer). - Designer. - PMC. - Other contractors. Contractor: - Project Manager. - Staff (from key staff, to labors). - Subcontractors. - Suppliers. Who Signed the Contract http://download.e-bookshelf.de/download/0002/3297/26/L-G-0002329726-0003186194.pdf ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 15. 15 Stakeholders Identification A stakeholder is defined as any individual or group which has an interest in the actions of the party concerned: The interest may be direct, as in employees or only as part of a regulatory requirement but in the commercial world competitors are also stakeholders since they are definitely interested in what you are doing. Stakeholder Register. A document including the identification, assessment (e.g. role, skill), and classification of project stakeholders. -Employer (sponsor/ client/ owner/ customer) -Consultant (Engineer/ supervision, designer & PMC) -Contractor (performing organization/ company, suppliers & subcontractors) -External authorities ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 16. 16 Stakeholders Management Manage Stakeholder Engagement. communicating and working with stakeholders to meet their needs/ expectations (expected result may happen), satisfaction, address issues as they occur, and foster appropriate stakeholder engagement throughout the project life cycle. PMP: Stakeholder knowledge areas ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 17. 17 The Importance of Relationships The importance of relationships At the end of the day, you know, we are human beings. So a business relationship is about dealing with others. And it's very important to understand each other. Not only the intention & expectation management in the forming, but also in the managing of the business relationship. Sometimes we spend too much time in the forming of the relationship, which is a very transactional-based activity. You understand each other, you write it down, you negotiate. You end up with a piece of paper that people signed and that's it. But the most important is also the managing of the relationship through the life cycle of that contract or that tradition. That could be six months, two years, 10 years, 20 years, whatever. So what is very important is to balance both, it’s not only the time you spend in forming, but also the time and the appropriate skills you need to put in the management and the managing of the relationship. ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 18. 18 The Process of Relationships ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ Team-building activities. As an ongoing process (The Tuckman Model: Forming. Independent. Storming. Norming. Trust each other. Performing. Well-organized unit. Adjourning. The team completes the work and released / moves on from the project).
  • 19. 19 Power & Legitimacy What is power - relative thing might be double edged? Power can be described as one party having the ability to force another party to do something that they would not choose to do if left on their own. In commercial relationships this can often happen when the other party has no choice but to agree. Examples can include a monopoly supplier raising its prices or a customer demanding a price reduction to help their own financial situation. Power used in this way leaves a lasting memory of what is felt as abuse and the danger is that if the situation is reversed at some time in the future then the initial ‘wronged’ party takes revenge on the initial user of the power. Customers often think that they have power simply because they have money to spend and are making a choice between alternative suppliers. That power is transitory however since any power the customer has while making the choice is completely lost when they decide to award the contract to one supplier. The supplier now has power in that they can decide whether they are going to live up to all of the promises they made, especially if they felt they were forced into making unrealistic agreements during the negotiations, to win the order. In certain circumstances the power of one party to force another party to behave in ways which are clearly unfair and possibly inhuman, needs to be controlled by legislation making such behaviour illegal. ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 20. 20 RELATIONSHIP MANAGEMENT Build and improve relationships to drive up performance and optimize outcomes. Relationship Barometer: Joint Risk Management, Joint Improvement Plans, Joint Training & Development Encourage Innovation Problem Resolution, Escalation Dispute Management & Resolution. Also: Joint Teambuilding, Stakeholder Engagement, Strategic Vision Review & 360 Degree Feedback. ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 21. 21 In some societies the nature of commercial behaviour is very influenced by the nature of interpersonal trust. In this case, business cannot take place between strangers since there has been no opportunity to demonstrate that each party is worthy of building a trusting relationship with them. One important role for contracts has been to generate confidence even if trust comes later once behaviour justifies it. If you are dealing with someone you don’t know well, the contract is a formal and enforceable record of rights and obligations. So in summary, trust is more efficient but hard to establish and demonstrate and so contracts try to do some of this so that business transactions can go ahead with some confidence. Trust Building and Confidence ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 22. 22 Value & Benefits Contract is not a legal weapon, it is a business instrument. ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 23. 23 Record…Record…Record 20.1 Contractor’s Claims ……The Contractor shall keep such contemporary records as may be necessary to substantiate any claim, either on the Site or at another location acceptable to the Engineer. Without admitting the Employer’s liability, the Engineer may, after receiving any notice under this Sub- Clause, monitor the record-keeping and/or instruct the Contractor to keep further contemporary records. The Contractor shall permit the Engineer to inspect all these records, and shall (if instructed) submit copies to the Engineer……… ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 24. 24 CONTRACT ADMINISTRATION Ensure the obligations in the contract are carried out effectively, Administer Change Control Procedure, Ensure Changes are Reflected in the Contract, Maintain and update contract baseline (Financials, Assets and Performance), Monitor Service Levels/claim service, Regular Reporting, Use of CM Software for Self Monitoring Contracts, Maintain Contingency Plan & Manage Budget. Data Gathering, Validation & Reporting Relationship Monitoring Review Joint Plans. ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 25. 25 Negotiation ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ What’s negotiation? Formal discussion between people (2 or more) has Initial positions, goals, interests, offering proposals, counter proposals and trying to reach an agreement. Two main ways are: Distributive (win/ lose) & Integrative (win/ win). Distributive: Individual game, pie is limited (fixed resource), avoid sharing information, and other party is an enemy to be defeated. Integrative: Joint game to expand the pie, there is more…for every one, share information openly, and other party is a partner (extended relationship). -A Non-Zero Sum game describes a situation where both sides win something of value to them even if they do not achieve a fully optimum result in the short term. -There is skill, as well as tactics and game playing, in some of these situations but the argument is that for your critical business to business contracts it is better to look for a collaborative solution and a Win-Win outcome. -ZOPA (Zone of Possible Agreement): is the range in which the agreement is possible without causing loss to any of the parties in the negotiation. It is the “bargaining range” within which an agreement can be reached. https://www.youtube.com/watch?v=1FeM6kp9Q80&feature=youtu.be
  • 26. 26 Procurement Negotiations. Pre-contract: clarify the structure, requirements, and other terms of the purchases so that mutual agreement can be reached prior to signing the contract. Final contract language reflects all agreements reached (in order: performance, scope, schedule, price). Post contract: the final equitable settlement of all outstanding issues, claims, and disputes by negotiation is preferred. Otherwise some form of alternative dispute resolution (ADR) including mediation or arbitration may be explored. When all else fails, litigation in courts is the least desirable option. Procurement Negotiations ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 27. 27 Negotiations tactics ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ You may refer to any of these tactics: • Fait Accompli - Standard contract terms that are nonnegotiable. (In reality, anything in the contract is negotiable although your adversary will never admit it). • Deadline - Make it clear that this is the time by which they must do. As the deadline approaches, increase the emotional pressure, talking more about what will happen if the deadline is missed. • Good guy /bad guy - One person acts in an aggressive and pushy way, making unreasonable demands and requiring compliance. The other person acts in kind and friendly, asking nicely - and getting compliance. • Missing man - The person who can actually make the decision is missing from the negotiation. The negotiator can then negotiate for a lower price or more favorable terms which they claim they can agree to. • Limited authority - Refusing to give in on items because you have not been given authority to do what is being requested. • Fair and reasonable - You can engage the other person by asking them 'what is fair'. You can also bring something into the negotiation that is, by definition, fair. You can also reject criteria from the adversary on the grounds that it is not fair. • Unreasonable - Stating that the other side is making unreasonable demands of you in the negotiation. • Delay - Stretching out the negotiation, especially at critical moments. • Attack - A direct attack on your integrity, trustworthiness, competence, or other such bullying bombast designed to force compliance out of you.
  • 28. 28 Negotiations Tips ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ We negotiate all the time: Negotiations are to a great extent about preparation and controlled interaction, as well as managed process during the negotiation. When negotiate: If it’s Ethical, Legal, has Value, Trust, and enough Time (Risk analysis). Principled negotiation: -Separate the people from the problem (even if they are the reason, and no stereotyping). -Invent options for mutual gain (more than one solution for any given scenario). -Use objective criteria (measure of success). -Remain open and flexible for unpredictable and nonlinear nature of negotiation (alternatives/ changes of people or relations of individuals or organizations). Multiphase negotiation: Each phase has different issues, agreement reached can be implemented after each phase, which minimize complexity, provides walk-away or kill-points (termination) and leads to better understanding, trust and improve relations.
  • 29. 29 Communications ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ - Internal (within the project) and external (customer, vendors, other projects, organizations, the public); -Vertical (up and down the organization) and horizontal (with peers). - Paralingual communication is the tone and pitch of your voice (55% of the message transmitted comes through body language, 38% of the message transmitted comes through vocal inflection (paralingual), Only 7% of your message consists of the actual words that you use). Communication Technology. Specific tools, systems, computer programs, etc., used to transfer information. Meetings. Most project meetings are more formal with a prearranged time, place, and agenda.
  • 30. 30 Communication Management ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ Manage Communications. The process of creating, collecting, distributing, and the ultimate disposition of project information. (Presentation techniques. Awareness of the impact of body language and design of visual aids. Building consensus and overcoming obstacles. Listening techniques. Listening actively (acknowledging, clarifying, and confirming understanding, and removal of barriers/blockers). Information Management Systems. Facilities, processes, and procedures used to collect, store, and distribute information between producers and consumers of information in physical or electronic format. Issue Log. A project document used to document and monitor elements under discussion or in dispute –unresolved may cause conflict/ delay- between project stakeholders (who is responsible for resolving specific issues by a target date).
  • 31. 31 ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ Collaborate/Problem Solve (Confronting). Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment (win / win). Compromise/Reconcile. Searching for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict (lose / lose). Smooth/Accommodate. Emphasizing areas of agreement rather than areas of difference; conceding one’s position to the needs of others to maintain harmony and relationships. Force/Direct. Pushing one’s viewpoint at the expense of others; offering only win-lose solutions, usually enforced through a power position to resolve an emergency. Withdraw/Avoid. Retreating from an actual or potential conflict situation; postponing the issue to be better prepared or to be resolved by others. Conflict Management. Handling, controlling, and guiding a conflictual situation to achieve a resolution – by team themselves then their boss specially in the social responsibility/ law/ ethics.
  • 32. 32 ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬ PMI Code of Ethics and Professional Conduct RESPONSIBILITY RESPECT FAIRNESS HONESTY Ethical Decision- Making Decision Making Model: Problem Definition- Problem Solution Generation- Ideas to Action- Solution Action Planning- Solution Evaluation Planning- Evaluation of the Outcome and Process. Factors that affect the decision style: time constraints, trust, quality, and acceptance.
  • 33. ‫االيميل‬ ‫علي‬ ‫التواصل‬ ‫يرجى‬ ‫استفسارات‬ ‫أي‬ ‫لديكم‬ ‫كان‬ ‫اذا‬: magedkom@gmail.com 33 ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ ‫واالستفسارات‬ ‫االسئلة‬ Best Strategies for Effective Project Control Contract Relations Management‫م‬/‫ماجد‬ ‫محمد‬
  • 34. ‫المراجع‬: 1- PMP – Project Management Professional, references (PMBOK 5th edition & Rita). 2- Contract Management course (University of Southampton in partnership with IACCM & Crown Commercial Service). 3- Contract Management Standard - International Association for Contract and Commercial Management. 4- FIDIC - Conditions of Contract for CONSTRUCTION (Redbook 1999) 5- NBOKTM Guide - A Comprehensive Guide to Negotiate Better. 6- Other online materials and posts – as mentioned in slides’ footers.
  • 35. ‫المتابعة‬ ‫لحسن‬ ً‫ا‬‫شكر‬ ‫إلى‬ ‫االسال‬ ‫يمكنكم‬ ‫التواصل‬ ‫أجل‬ ‫من‬: conference@eppma.org ______________ ‫المؤتمر‬ ‫إعداد‬ ‫فريق‬ 35 ‫الرابع‬ ‫السنوي‬ ‫المؤتمر‬2017:‫المشروعات‬ ‫في‬ ‫الفعال‬ ‫التحكم‬ ‫استراتيجيات‬ ‫أفضل‬ ‫السنوي‬ ‫المؤتمر‬‫المشروعات‬ ‫وإدارة‬ ‫للتخطيط‬-‫الرابع‬2017 Best Strategies for Effective Project Control