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BIG DATA AND THE
SCIENCE OF PEOPLE
Ahu Yildirmaz, Ph.D.
VP, ADP Research Institute
© Copyright 2015 ADP, LLC.
AGENDA
• BIG DATA IN ACTION
• 2015 GLOBAL HCM
DECISION MAKERS SURVEY
© Copyright 2015 ADP, LLC.
The Big Data Conundrum
© Copyright 2015 ADP, LLC.
Twitter
Yahoo
HRIS
Facebook
Social Data
CRM Systems
Search
Google
E-Commerce Systems
?
ADP Research Institute:
Turning Big Data into Actionable Data
© Copyright 2015 ADP, LLC.
INSIGHTFUL ANALYSIS OF:
Trends in
Employment
Workforce
Strategy
Human Capital
Management
Insights from the ADP Research Institute
© Copyright 2015 ADP, LLC.
SURVEYS
• Global HCM
• Benefits
• Wellness
• HR Management
• Talent Management
ADP DATA
• Hiring
• Compensation
• Turnover
• Benefits
• Health Care Reform
• Retirement
FA C T S P E R C E P T I O N SI N S I G H T S
AGENDA
• BIG DATA IN ACTION
• 2015 HCM DECISION MAKERS SURVEY
– Conducted December 2014
– Multinationals with 5,000+ employees
– 725+ respondents
– 50% VP and above
– ADP not identified as sponsor
– Third consecutive year
© Copyright 2015 ADP, LLC.
2015
GLOBAL HCM
DECISION MAKERS
SURVEY
2 0 1 5
G L O B A L H C M
D E C I S I O N
M A K E R S
S U R V E Y
Increase in Global Employees Outside of HQ
© Copyright 2015 ADP, LLC.
I N C R E A S E
63%
STAY THE SAME
26%
D O W N
11%
Q: Over the next 1-2 years, what do you expect will happen to the number of employees your company/organization has working outside your world headquarters country?
2015 – CHANGE IN THE # OF EMPLOYEES OUTSIDE OF HQ COUNTRY IN NEXT 1-2 YEARS
4%
From
2013
2 0 1 5
G L O B A L H C M
D E C I S I O N
M A K E R S
S U R V E Y
Regional Growth Differences Add
HCM Strategy Complexity
© Copyright 2015 ADP, LLC.
NOTE: Region based on HQ location
62% 62% 72%
Q15: Over the next 1-2 years, what do you expect will happen to the number of employees your company/organization has working outside your world headquarters country?
12
%
15
%
2%
A M E R I C A S E U R O P E
A S I A
PA C I F I C
2 0 1 5
G L O B A L H C M
D E C I S I O N
M A K E R S
S U R V E Y
HCM Value Chain:
Connecting Business Goals to HCM
© Copyright 2015 ADP, LLC.
Top global
business
objectives
Areas of HCM
that would have
“high impact”
on achieving
global business
objectives
Challenges
in managing
employees globally
to meet business
objectives
2 0 1 5
G L O B A L H C M
D E C I S I O N
M A K E R S
S U R V E Y
Top Business Objectives
© Copyright 2015 ADP, LLC.
• Expand into new markets
• Maintain global business agility
• Build/recruit top talent & leadership
• Effective strategies for risk management
• Develop workforce skills worldwide
TOP 5 BUSINESS
OBJECTIVES
• Talent Management
• Cultural Differences
• Performance Management
TOP CHALLENGES
2 0 1 5
G L O B A L H C M
D E C I S I O N
M A K E R S
S U R V E Y
Talent Management:
Greatest Impact on Business Objectives
© Copyright 2015 ADP, LLC.
69% 67% 67%
TA L E N T
A C Q U I S I T I O N
& T R A C K I N G
62% 61%
E MP L O YE E
P E R F O R MA N C E
MA N A G E ME N T
E MP L O YE E
D E V E L O P ME N T
C O MP E N S AT I O N
MA N A G E ME N T
S U C C E S S I O N
P L A N N I N G
G L O B AL
AV E R A G E
IMPACT
Q17: How much impact do you think each of these main functions in managing your worldwide employees has on achieving your company's global/worldwide business
objectives?
2 0 1 5
G L O B A L H C M
D E C I S I O N
M A K E R S
S U R V E Y
Numbers of Disparate HCM Systems
Continue to Grow
© Copyright 2015 ADP, LLC.
PAYROLL
SYSTEMS
HR
SYSTEMS
33 312015
25
23
N O RT H
A ME R I C A
P A Y R O L L
H R
R E G I O N A L
Q31:How many payroll systems or vendors does your company/organization use to pay your employees worldwide?
Q34: How many HR tracking systems or vendors does your company/organization use worldwide?
35
32
E U R O P E
43
40
A S I A
PA C I F I C
48
50
L AT I N
A ME R I C A
50%
From
2013
63%
From
2013
2 0 1 5
G L O B A L H C M
D E C I S I O N
M A K E R S
S U R V E Y
Data Unification is Needed
© Copyright 2015 ADP, LLC.
65
63
N O RT H
A ME R I C A
P A Y R O L L
H R
R E G I O N A L %
70
68
E U R O P E
75
71
A S I A
PA C I F I C
81
78
L AT I N
A ME R I C A
Q32: Would you like to see your company/organization move to a more unified/coordinated payroll system worldwide?
Q35: Would you like to see your company/organization move to a more unified/coordinated worldwide HR tracking system (global system of record)?
Already
have
19%
Already
have
16%
No
15%
No
14%
Yes
67%
Yes
69%
HR
Payroll
2 0 1 5 – W A N T A M O R E U N I F I E D / C O O R D I N A T E D S Y S T E M
W O R L D W I D E
Insights to Excel in HCM Today and Tomorrow
© Copyright 2015 ADP, LLC.
INSIGHTS
Firm sizes
Workforce Vitality Report
Industries
Geographies
Turnover
rate
Employment
Wages
# of
hours
worked
$Full &
Part Time
Tenure
Tiers
Age
Groups
Wage
Tiers
Gender
Big Data
© Copyright 2015 ADP, LLC.
www.adp.com/research
#adphcm

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ADP ReThink Global HCM 2015: Big Data and the Science of People

  • 1. BIG DATA AND THE SCIENCE OF PEOPLE Ahu Yildirmaz, Ph.D. VP, ADP Research Institute © Copyright 2015 ADP, LLC.
  • 2. AGENDA • BIG DATA IN ACTION • 2015 GLOBAL HCM DECISION MAKERS SURVEY © Copyright 2015 ADP, LLC.
  • 3. The Big Data Conundrum © Copyright 2015 ADP, LLC. Twitter Yahoo HRIS Facebook Social Data CRM Systems Search Google E-Commerce Systems ?
  • 4. ADP Research Institute: Turning Big Data into Actionable Data © Copyright 2015 ADP, LLC. INSIGHTFUL ANALYSIS OF: Trends in Employment Workforce Strategy Human Capital Management
  • 5. Insights from the ADP Research Institute © Copyright 2015 ADP, LLC. SURVEYS • Global HCM • Benefits • Wellness • HR Management • Talent Management ADP DATA • Hiring • Compensation • Turnover • Benefits • Health Care Reform • Retirement FA C T S P E R C E P T I O N SI N S I G H T S
  • 6. AGENDA • BIG DATA IN ACTION • 2015 HCM DECISION MAKERS SURVEY – Conducted December 2014 – Multinationals with 5,000+ employees – 725+ respondents – 50% VP and above – ADP not identified as sponsor – Third consecutive year © Copyright 2015 ADP, LLC. 2015 GLOBAL HCM DECISION MAKERS SURVEY
  • 7. 2 0 1 5 G L O B A L H C M D E C I S I O N M A K E R S S U R V E Y Increase in Global Employees Outside of HQ © Copyright 2015 ADP, LLC. I N C R E A S E 63% STAY THE SAME 26% D O W N 11% Q: Over the next 1-2 years, what do you expect will happen to the number of employees your company/organization has working outside your world headquarters country? 2015 – CHANGE IN THE # OF EMPLOYEES OUTSIDE OF HQ COUNTRY IN NEXT 1-2 YEARS 4% From 2013
  • 8. 2 0 1 5 G L O B A L H C M D E C I S I O N M A K E R S S U R V E Y Regional Growth Differences Add HCM Strategy Complexity © Copyright 2015 ADP, LLC. NOTE: Region based on HQ location 62% 62% 72% Q15: Over the next 1-2 years, what do you expect will happen to the number of employees your company/organization has working outside your world headquarters country? 12 % 15 % 2% A M E R I C A S E U R O P E A S I A PA C I F I C
  • 9. 2 0 1 5 G L O B A L H C M D E C I S I O N M A K E R S S U R V E Y HCM Value Chain: Connecting Business Goals to HCM © Copyright 2015 ADP, LLC. Top global business objectives Areas of HCM that would have “high impact” on achieving global business objectives Challenges in managing employees globally to meet business objectives
  • 10. 2 0 1 5 G L O B A L H C M D E C I S I O N M A K E R S S U R V E Y Top Business Objectives © Copyright 2015 ADP, LLC. • Expand into new markets • Maintain global business agility • Build/recruit top talent & leadership • Effective strategies for risk management • Develop workforce skills worldwide TOP 5 BUSINESS OBJECTIVES • Talent Management • Cultural Differences • Performance Management TOP CHALLENGES
  • 11. 2 0 1 5 G L O B A L H C M D E C I S I O N M A K E R S S U R V E Y Talent Management: Greatest Impact on Business Objectives © Copyright 2015 ADP, LLC. 69% 67% 67% TA L E N T A C Q U I S I T I O N & T R A C K I N G 62% 61% E MP L O YE E P E R F O R MA N C E MA N A G E ME N T E MP L O YE E D E V E L O P ME N T C O MP E N S AT I O N MA N A G E ME N T S U C C E S S I O N P L A N N I N G G L O B AL AV E R A G E IMPACT Q17: How much impact do you think each of these main functions in managing your worldwide employees has on achieving your company's global/worldwide business objectives?
  • 12. 2 0 1 5 G L O B A L H C M D E C I S I O N M A K E R S S U R V E Y Numbers of Disparate HCM Systems Continue to Grow © Copyright 2015 ADP, LLC. PAYROLL SYSTEMS HR SYSTEMS 33 312015 25 23 N O RT H A ME R I C A P A Y R O L L H R R E G I O N A L Q31:How many payroll systems or vendors does your company/organization use to pay your employees worldwide? Q34: How many HR tracking systems or vendors does your company/organization use worldwide? 35 32 E U R O P E 43 40 A S I A PA C I F I C 48 50 L AT I N A ME R I C A 50% From 2013 63% From 2013
  • 13. 2 0 1 5 G L O B A L H C M D E C I S I O N M A K E R S S U R V E Y Data Unification is Needed © Copyright 2015 ADP, LLC. 65 63 N O RT H A ME R I C A P A Y R O L L H R R E G I O N A L % 70 68 E U R O P E 75 71 A S I A PA C I F I C 81 78 L AT I N A ME R I C A Q32: Would you like to see your company/organization move to a more unified/coordinated payroll system worldwide? Q35: Would you like to see your company/organization move to a more unified/coordinated worldwide HR tracking system (global system of record)? Already have 19% Already have 16% No 15% No 14% Yes 67% Yes 69% HR Payroll 2 0 1 5 – W A N T A M O R E U N I F I E D / C O O R D I N A T E D S Y S T E M W O R L D W I D E
  • 14. Insights to Excel in HCM Today and Tomorrow © Copyright 2015 ADP, LLC. INSIGHTS Firm sizes Workforce Vitality Report Industries Geographies Turnover rate Employment Wages # of hours worked $Full & Part Time Tenure Tiers Age Groups Wage Tiers Gender Big Data
  • 15. © Copyright 2015 ADP, LLC. www.adp.com/research