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Inspired
Leadership
Rich Bluni, RN, LHRM
Studer Group Coach,
National Speaker and
Author of: Inspired
Nurse
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
COPYRIGHT © STUDER GROUP
Please do not quote or disseminate without Studer Group authorization
Slide 3
We Are Studer Group
Mission
To make healthcare a better place for
employees to work, physicians to
practice medicine, and patients to
receive care.
Vision
To be the intellectual resource for
healthcare professionals, combining
passion with prescriptive actions and
tools, to drive outcomes and maximize
the human potential within each
organization and healthcare as a
whole.
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
COPYRIGHT © STUDER GROUP
Please do not quote or disseminate without Studer Group authorization
Slide 4
About Studer Group
 Apply evidence-based tactics to
achieve and sustain exceptional
clinical, operational, and
financial outcomes
 Develop web-based software
solutions for operational
alignment and process
efficiency
 Provide a wealth of educational
resources—including books,
training videos, webinars, and
institutes
What we do
 Received the 2010 Malcolm
Baldrige Quality Award
 Ranked #5 Great Small
Workplace in America, 2014
Awards
 Works with hundreds of
healthcare organizations
worldwide
 Employ over 60 professional
coaches and speakers
By the numbers
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
COPYRIGHT © STUDER GROUP
Please do not quote or disseminate without Studer Group authorization
Slide 5
Healthcare Flywheel®
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
A Calling….
Calling:
A strong inner impulse towards a particular
course of action especially when accompanied by
conviction of “divine” influence….
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Inspired….
Aroused, animated, or imbued with the spirit to
do something, by or as if by supernatural or
divine influence …
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Destination: INSPIRATION!
INSPIRATION
YOUR STORY
YOUR SPIRIT
GRATITUDE
YOUR WORDS
&
THOUGHTS
YOUR
MENTOR
/
SUPPORT
PERSON
LOOK FOR
MIRACLES
HUMOR
CHALLENGES
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
“You Must be Comfortable with Being
Uncomfortable!”
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Story…
“There is no greater agony than bearing an
untold story inside you.”
- Maya Angelou
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Story…
When Was Your Greatest Moment in healthcare or
as a leader?
What Did That Feel Like?
How Did That Experience Change, Mold Or Teach
You?
How will your story end?
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Story (Think about it)
What are your “bricks”?
What story defines you as a leader or healthcare
worker?
Close your eyes…picture it. Hear it. Feel it. Be back
in that moment.
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Story (Write about it)
Start keeping a journal. Tell your story. It is who you
are…where you came from…
Share Your Stories…
Create a book of stories for newer employees to
your department…ask them to add theirs when they
are done orienting…
Inspire It Forward:
Create your department’s “Book”…
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Gratitude…
“If you cannot work with love but only with
distaste, it is better that you should leave your
work.”
-- Khalil Gibran.
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Gratitude
Today you have something to be grateful for.
1. Start a Gratitude Journal…
2. Make it your mission this next week to give 7 handwritten
thank you notes to 7 others in your field (nurse to nurse,
Environmental to Environmental)…
3. The following week give gratitude either in writing or verbally
to 7 people who support your work (CNA, Environmental,
Secretary)…be specific.
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Gratitude
Today you have something to be grateful for.
Do you look for “reasons to be inspired” or “reasons to
be offended” more often?
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Notice The “Yellow Cars” in Your Life…
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Thoughts…
"As a man thinketh in his heart so is he,"
---Proverbs 23:7
“All that we are is the result of
what we have thought.”
-- Buddha.
What do you think about?
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Thoughts…
“Did you ever stop to think, and forget to start
again?”
~Winnie the Pooh
“The world we have created is a product of our
thinking; it cannot be changed without
changing our thinking.”
~Albert Einstein
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Thoughts
For One Day: Notice the GOOD in everyone you
work with…
EVERYONE!!!
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Mentors and Support
“At times our own light goes out and is rekindled
by a spark from another person.
Each of us has cause to think with deep gratitude
of those who have lighted the flame within us.”
---Albert Schweitzer
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Mentors/Support
Finish This Thought: “If it wasn’t for ____ I wouldn’t
be in healthcare right now.” Who is that for you?
1. Write the name of the person who has been your
greatest mentor.
2. Write the name of the person who has been the
most supportive at the beginning of or presently on
your healthcare journey.
3. If they were sitting right next to you what would you
say to them?
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
What about you?
Now ask yourself….
Who am I a mentor to?
How can I inspire this forward?
Don’t let it end with you. Imagine the difference you’ll
make?
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Being a Mentor
“A good leader says; “Look what I’ve accomplished!”
A great leader says; “Look who I’ve helped become
accomplished.”
~Rich Bluni, RN
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Your Spirit
Many have said to be “INSPIRED” is to be
“IN-SPIRIT”….
1. You can not give what you do not possess.
2. How do YOU stay connected to “spirit”? Prayer,
Meditation, Quiet, Music, Laughter…Bring this to
your work place. YOU and those you care for will
benefit.
Inspire It Forward: Spirit is filled when we give of
ourselves…do one act of anonymous kindness at
work this week.
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Inspired Nurse AND Inspired Journal
by Rich Bluni, RN
Built around exercises that help incorporate
the difference we make into our daily lives
Filled with stories that illuminate those
sacred moments of joy, wonder, insight,
gratitude and grief
To order, visit www.inspirednurse.com
Write Your Way To Inspiration!
Inspired Journal, a companion to
Inspired Nurse, helps you keep your
connection to inspiration.
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Check Out The Latest Book…
www.firestarterpublishing.com
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Always Remember The Why…
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
“Always bring it back to
values . . . “
Quint Studer
Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
Even the Greatest Athletes Need a Coach…
What Can I Do For You?
Rich.Bluni@studergroup.com
“When you know you have a solution to a problem that
is causing pain for someone –
you have a human responsibility to act,
and to do so with all urgency”.
~ Quint Studer

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145 bluni

  • 1. Inspired Leadership Rich Bluni, RN, LHRM Studer Group Coach, National Speaker and Author of: Inspired Nurse
  • 2. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.
  • 3. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Slide 3 We Are Studer Group Mission To make healthcare a better place for employees to work, physicians to practice medicine, and patients to receive care. Vision To be the intellectual resource for healthcare professionals, combining passion with prescriptive actions and tools, to drive outcomes and maximize the human potential within each organization and healthcare as a whole.
  • 4. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Slide 4 About Studer Group  Apply evidence-based tactics to achieve and sustain exceptional clinical, operational, and financial outcomes  Develop web-based software solutions for operational alignment and process efficiency  Provide a wealth of educational resources—including books, training videos, webinars, and institutes What we do  Received the 2010 Malcolm Baldrige Quality Award  Ranked #5 Great Small Workplace in America, 2014 Awards  Works with hundreds of healthcare organizations worldwide  Employ over 60 professional coaches and speakers By the numbers
  • 5. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Slide 5 Healthcare Flywheel®
  • 6. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. A Calling…. Calling: A strong inner impulse towards a particular course of action especially when accompanied by conviction of “divine” influence….
  • 7. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Inspired…. Aroused, animated, or imbued with the spirit to do something, by or as if by supernatural or divine influence …
  • 8. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Destination: INSPIRATION! INSPIRATION YOUR STORY YOUR SPIRIT GRATITUDE YOUR WORDS & THOUGHTS YOUR MENTOR / SUPPORT PERSON LOOK FOR MIRACLES HUMOR CHALLENGES
  • 9. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. “You Must be Comfortable with Being Uncomfortable!”
  • 10. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Story… “There is no greater agony than bearing an untold story inside you.” - Maya Angelou
  • 11. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Story… When Was Your Greatest Moment in healthcare or as a leader? What Did That Feel Like? How Did That Experience Change, Mold Or Teach You? How will your story end?
  • 12. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Story (Think about it) What are your “bricks”? What story defines you as a leader or healthcare worker? Close your eyes…picture it. Hear it. Feel it. Be back in that moment.
  • 13. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Story (Write about it) Start keeping a journal. Tell your story. It is who you are…where you came from… Share Your Stories… Create a book of stories for newer employees to your department…ask them to add theirs when they are done orienting… Inspire It Forward: Create your department’s “Book”…
  • 14. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Gratitude… “If you cannot work with love but only with distaste, it is better that you should leave your work.” -- Khalil Gibran.
  • 15. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Gratitude Today you have something to be grateful for. 1. Start a Gratitude Journal… 2. Make it your mission this next week to give 7 handwritten thank you notes to 7 others in your field (nurse to nurse, Environmental to Environmental)… 3. The following week give gratitude either in writing or verbally to 7 people who support your work (CNA, Environmental, Secretary)…be specific.
  • 16. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Gratitude Today you have something to be grateful for. Do you look for “reasons to be inspired” or “reasons to be offended” more often?
  • 17. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Notice The “Yellow Cars” in Your Life…
  • 18. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Thoughts… "As a man thinketh in his heart so is he," ---Proverbs 23:7 “All that we are is the result of what we have thought.” -- Buddha. What do you think about?
  • 19. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Thoughts… “Did you ever stop to think, and forget to start again?” ~Winnie the Pooh “The world we have created is a product of our thinking; it cannot be changed without changing our thinking.” ~Albert Einstein
  • 20. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Thoughts For One Day: Notice the GOOD in everyone you work with… EVERYONE!!!
  • 21. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Mentors and Support “At times our own light goes out and is rekindled by a spark from another person. Each of us has cause to think with deep gratitude of those who have lighted the flame within us.” ---Albert Schweitzer
  • 22. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Mentors/Support Finish This Thought: “If it wasn’t for ____ I wouldn’t be in healthcare right now.” Who is that for you? 1. Write the name of the person who has been your greatest mentor. 2. Write the name of the person who has been the most supportive at the beginning of or presently on your healthcare journey. 3. If they were sitting right next to you what would you say to them?
  • 23. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. What about you? Now ask yourself…. Who am I a mentor to? How can I inspire this forward? Don’t let it end with you. Imagine the difference you’ll make?
  • 24. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Being a Mentor “A good leader says; “Look what I’ve accomplished!” A great leader says; “Look who I’ve helped become accomplished.” ~Rich Bluni, RN
  • 25. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Your Spirit Many have said to be “INSPIRED” is to be “IN-SPIRIT”…. 1. You can not give what you do not possess. 2. How do YOU stay connected to “spirit”? Prayer, Meditation, Quiet, Music, Laughter…Bring this to your work place. YOU and those you care for will benefit. Inspire It Forward: Spirit is filled when we give of ourselves…do one act of anonymous kindness at work this week.
  • 26. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Inspired Nurse AND Inspired Journal by Rich Bluni, RN Built around exercises that help incorporate the difference we make into our daily lives Filled with stories that illuminate those sacred moments of joy, wonder, insight, gratitude and grief To order, visit www.inspirednurse.com Write Your Way To Inspiration! Inspired Journal, a companion to Inspired Nurse, helps you keep your connection to inspiration.
  • 27. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Check Out The Latest Book… www.firestarterpublishing.com
  • 28. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Always Remember The Why…
  • 29. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. “Always bring it back to values . . . “ Quint Studer
  • 30. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization. Even the Greatest Athletes Need a Coach… What Can I Do For You? Rich.Bluni@studergroup.com “When you know you have a solution to a problem that is causing pain for someone – you have a human responsibility to act, and to do so with all urgency”. ~ Quint Studer

Editor's Notes

  1. SG measures the improvement experienced by its healthcare organization partners/customers AND on the customer of its customer-- i.e. patients, thereby demonstrating the ability to improve the quality of healthcare for millions of Americans Studer Group creates value for the customers of our customers. But make no mistake, this company is not about the accomplishment of just one person. We have assembled a team that is capable, hungry for knowledge, and driven to make a difference. If anything, the emphasis of your site visit should be on Group and not on Studer.
  2. Our foundation. Passion Principles Results 3 to 1 ratio of compliments to criticism.
  3. ,