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Looking at Future of
Research Challenges in
Enterprise Information
       Systems
                 Michele Missikoff (CNR)
FInES Research Roadmap 2025 Rapporteur
Unit D4, DG Information Society and Media


CAiSE 2012 Conference, Gdansz
           missikoff@iasi.cnr.it
Predicting the Future
“Our future is no more
 as it used to be”
  (Sir Arthur C. Clarke)



 I agree with the physicist Neils Bohr
      “Prediction is very difficult,
       especially about the future”
                                 ••• 2
Examples of fallacious
               prophecies
Prophecy, forecast, outlook, ...
  always the risk of missing the point
Three ‘historical’ examples in:
• Media development

• Telecommunication

• Mass transportation
                               ••• 3
Media development

Six centuries ago: invention of movable type printing




Prophecy: this invention is irrelevant, since less
than 1% of the population can read.
                                               ••• 4
Telecommunications
One+ century ago: about the development of the
telephone system.




Prophecy: soon the expansion will be slowed down
because of problems in finding girls to operate at the
manual switchboards.                          ••• 5
Mass transportation
One+ century ago: about the development of public
transportation in Manhattan.




Prophecy: soon the expansion will be slowed down
because of problems in the disposal of horse
excrement.
                                          ••• 6
FInES Research Roadmap

• A Task Force of the FInES (Future
  Internet Enterprise Systems) Cluster,
  DG InfSo, Unit D4
• To drawing the main lines for future
  research in the domain of FInES
• With a long-term, highly innovative vision,
  2025 as time horizon.
• Assuming a socio-economic marked
  discontinuity in the next decade (… forget
  ‘business as usual’!)
                                     ••• 7
• Editorial Board (EB ): restricted team of 4
  people (Ensemble CSA Project)
• Scientific Advisory Group (SAG): a group of 15
  invited members
• Expert Scientific Committee (ESC): committee
  of 15 selected members (after a call)
• FInES Cluster RR Coordination (CRRC): a
  restricted informal group, coordinated by the
  FInES Cluster Chair Cristina Martinez, Co-chair
  Man-Sze Li, and the EB, with the support of EC
  staff
• FInES Cluster Projects and Domain Experts
         (more info at: www.fines-cluster.eu)
Objectives of the FInES
               Research Roadmap
• To draw the main lines for future
  research in the domain of FInES: Future
  Internet Enterprise Systems
• Such research lines are positioned in a
  long-term, highly innovative vision, with
  2025 as time horizon.
• This activity follows, and is based, on the
  previous FInES RR published in 2010
• It has been an input to the Commission
  for the Horizon 2020 Work Programme
                                      ••• 9
Roadmapping Philosophy

• Roadmapping, seen essentially as a
  Knowledge Management
  endeavour
• Activities started with the definition of
  the overall knowledge organization
• 4 FInES Knowledge Spaces:
 (i) Socio-technical      (ii) Enterprises
 (iii) Enterprise Systems (iv) Enabling
                              Technologies
                                    ••• 10
The positioning of FInES Spaces


          Socio-economic
            Enterprise

              FInES


            Technology

                           ••• 11
The 4 FInES Knowledge Spaces

1. Socio-economic Space
  the larger context in which enterprises operate. It
  includes topics such as:
  the social responsibility of enterprises, the impact
  on the environment and their carbon footprint, until
  the system of values goes beyond the pure financial
  dimension.
2. Enterprise Space
 the key traits of future enterprises, the emerging
 business and production models, new governance
 and organization paradigms, new forms of
 cooperation, all geared towards the continuous
 innovation paradigm
                                           ••• 12
The 4 FInES Knowledge Spaces
                            (cont’)
3. Future Enterprise Systems
  ICT solutions and socio-technical systems aimed
  at supporting the emerging future enterprises. In
  essence: FInES, aligned with business needs and
  rationale identified for the future enterprises.
4. Enabling Technology Space
  ICT solutions, including knowledge
  representation, cooperation and
  interoperability, trust and security advanced
  services, etc., necessary for the development of
  FInES. In general, ICT enabling solutions that be
  needed for the purpose of FInES.
                                         ••• 13
4 FInES Spaces
                                                                                                                 Synoptic view the
                                    Socio-economic
                                         Space
       Social requirements,
                                                                Impacts
                     Drivers
                                                                                         Enterprise
                        Inventive       Cognitive        Sensing       Sustainable
                                                                                             Space
              Humanistic            Agile         Community -      Liquid       Glocal
Operational                                       oriented
                                                                                     Enterprise Quality
Dimension     Business                                             Functions
          requirements

         RC1      RC2      RC3              RC4    RC5   RC6                 RC7     RC8   RC9        FInES
                                                                                                      Space
      Enterprise Knowledge             Application Systems                  FInES Engineering

              Technical                                            Enablers
          requirements

        Knowledge                     App                Computing               Natural         Technology
        Tech                        Software             & Storage             Interaction       Space
                                            Networking                                                  ••• 14
1. A Vision on the Socio-economic
                      Space in 2025
1. The need for a socio-economic
   discontinuity, current growth model is
   not sustainable (for 7 bln of people)
2. Different growths for wealth and well-
   being in reduced economic expansion
3. Disconnecting the Quantity of
   production from the Quality of Life
   (use better and longer what we have)
4. New model needs social cohesion

                                   ••• 15
Towards a new Development
                       Model
• The current development model has reached an
  end
• Continuous growth of production and
  consumption (and waste disposal) is unbearable
• New value systems are emerging (ref. Stiglitz,
  Sen, Fitoussi report; S.Latouche and the ‘graceful
  degrowth’)
• Towards a development model where the quality
  of life is loosely connected to the possession of
  goods (see: Servitization)
• Innovation need to be re-considered in light of
  the above concerns
                                          ••• 16
4 FInES Spaces
                                                                                         Synoptic view the
                            Socio-economic
                                 Space
        Social requirements,
                                                  Impacts
                      Drivers

                    Inventive
                                Cognitive   Sensing
                                                       Sustainable
                                                                          Enterprise
Operational Humanistic      Agile                                Glocal     Space
Dimension                           Community     Liquid
                                     - oriented                Enterprise Quality
               Business                           Functions
           requirements

                                                                            FInES
                                                                            Space

               Technical
           requirements                           Enablers
                                                                           Technology
                                                                           Space
                                                                                ••• 17
2. The Future Internet-based
                   Enterprise

2a. Quality of Being

2b. The Operational Dimension

2c. New approaches to Future
 Enterprises Governance




                               ••• 18
2a. Quality of Being: a first
                       characterization
1. Humanistic Enterprise.
  Putting human beings in the center
2. Inventive Enterprise.
  Beyond R&D, nurturing creativity and continuous
     innovation
3. Agile Enterprise.
  Continuous alignment with business needs and market
     requirements
4. Cognisant Enterprise
  Beyond KM, promoting K at work, Learning
     Organizations, HR valorization

                                              ••• 19
QoB (cont’d)
5. Sensing Enterprise
  Like a ‘living entity’, with sensors, smart objects,
      decentralised sensing, decision, (re)action
6. Community-oriented Enterprise
  New forms of collaboration, community spirit,
     informal interaction, Working Social Networs
7. Liquid Enterprise
  Fading boundaries (wrt customers, partners,
     competitors), new professional roles/positions
8. Glocal Enterprise
  Enterprise capable of thinking globally acting locally
9. Sustainable Enterprise
  Economical, social and environmental aware
                                                  ••• 20
2b. The Operational
                     Dimension

The following operational areas are
 connected in a spiral/fractal fashion

•   Invent
•   Plan
•   Build
•   Operate
•   Monitor&Manage
•   Dismiss
                               ••• 21
2c. New approaches for Future
           Enterprises Governance

• Enterprise as a complex artefact
• Enterprise Engineering: need for a
  systematic approach
• Current Engineering methods are not
  suited for Enterprise Engineering
• Accepting the limits of Engineering
  approach (artefacts escaping our control...)
• Surviving with partial models, here
  Complexity Theory is a reference area
• E.g., from BPM to Complex Event Proc
                                    ••• 22
4 FInES Spaces
                                                                                          Synoptic view the
                       Socio-economic
                            Space
   Social requirements,
                                               Impacts
                 Drivers
                                                                Enterprise
                                                                    Space

                                                               Enterprise Quality
         Business                              Functions
     requirements


   RC1   RC2   RC3           RC4   RC5   RC6             RC7    RC8   RC9
                                                                                 FInES
                                                                                 Space
Enterprise Knowledge       Application Systems      FInES Engineering

         Technical                             Enablers
     requirements
                                                                            Technology
                                                                            Space••• 23
3. The Future Internet-based
                Enterprise Systems

This the Core Space, organised in three
  dimensions:
1. Knowledge Dimension, since before
  acting it is necessary to know
2. Functional Dimension, to see what
  will be the main functions of a FInES
3. Engineering Dimension investigate
  new development techniques, with a
  specific focus on software applications.
Each dimension will be articulated with its
  Research Challenges               ••• 24
3.1 The Knowledge Dimension

RC1. Unified Digital Enterprise
full digital image of the enterprise (Enterprise
   Architecture Fwk), with conceptual and factual
   (data) knowledge, behavioural and structural
   aspects, at various levels of details
RC2. Linked Open Knowledge
to connect and integrate actual knowledge/ data,
  in/outside of the enterprise (Web of Knowledge)
RC3. Complex Systems Modelling
with sections fully specified and sections
  characterised by non deterministic behaviour

                                         ••• 25
3.2 The Functional Dimension of a
                           FInES

RC4. Innovation-oriented enterprise
 production platforms
       Invent – Plan – Build – Operate –
           Manage&Monitor – Dismiss
RC5. Unified Digital Enterprise (UDE)
 Management System
  Constantly evolving the UDE to guarantee a
   digital reality mirroring the analogical reality
RC6. Cooperation and collaboration
 platforms
Smart Objects, Apps, people: all seamlessly Intp
                                          ••• 26
3.3 The Engineering Dimension of
                           FInES
RC7. Proactive FInES Mashup (Design)
combined top-down (goal- and human-driven) and
  bottom-up (event- and object-driven) design
RC8. Autonomic Computing Components
 and Subsystems (Build)
Dynamic (re)organization of computational business
  resources resources mirroring (collective
  intelligence).
RC9. Flexible Execution platforms (Exec)
Different integrated paradigms, Agents, Smart
  Objects, Utility and Commodity Clouds

                                        ••• 27
The Science Base of FInES
• Much of the above Research Challenges need
  rigorous, well-founded approaches
• In the future FInES researches it is highly
  advisable to include activities related to
  Science Base
• E.g.:
   – Design Science
   – Complexity Theory
   – Fuzzy self-organising systems
   – Semantics
   – Enterprise Engineering
                                      ••• 28
4 FInES Spaces
                                                                   Synoptic view the
              Socio-economic
                   Space

                                           Enterprise
                                               Space



                                                 FInES
                                                 Space

       Technical                Enablers
   requirements

Knowledge      App      Computing       Natural
                        & Storage     Interaction
   Tech      Software                                   Technology
                                                        Space
                   Networking                             ••• 29
4. Future Technologies for
                       FInES

ICTs are not our core research
  interest, but we rely on to
  achieve the sought FInES
• Networking
• Knowledge
• Application
• Computation and Storage
• Natural interaction
                             ••• 30
4. Future Technologies for
                         FInES

4.1 Future Networking technologies
Converging, seamless scaling networking
  infrastructures
4.2 Future Knowledge technologies
a – Diffused Knowledge Base Technology and
  Smart Objects
b – From raw data to knowledge
  assets
c – Innovation-oriented knowledge
  assets                       ••• 31
(4. Future Technologies for
                          FInES)
4.3 Future Application Technologies
a - Proactive and autonomic computing
b - From deterministic to fuzzy
  computing
c - Beyond system consistency
d - Governance application technologies
e - Top-down problems definition and
  bottom-up systems aggregation


                                ••• 32
(4. Future Technologies for
                           FInES)
4.4 Future computation and storage
  technologies
From Cloud to Ground Computing (IoT).
  Glocal computing. Interoperability,
  trust&security, ...will be largely
  achieved. New computational models
4.5 Future Natural Interaction
• Disappearance of keyboard, mouse,
  HCI.
• Evolution of Natural User Interface
  (MS)                               ••• 33
From Cloud Computing for a
                       Computing Enterprise
In the 90s: the Network is the Computer...
In 2020: the Enterprise is the Computer




                                             ••• 34
The Future of FInES RR


• Research Roadmapping as a
  Knowledge Management
  socio-cultural venture
• Open venture, leveraging on a
  constituency and collective
  intelligence
• Following the model of
  Wikipedia
                            ••• 35
Future Perspectives
• FInES Research Roadmap as a
  ‘territory’ to continue to explore
• Organise the future along 3 dimensions

                Content

              Governance

              Technology

                                   ••• 36
FInES Knowledge Flow
 FInES RR/Txt
                                        Contributors
                Editors    Folksonomy


                            Instances
                                Docs




FInES RR/Web              Web



                           Community


                                             ••• 37
The story is not over ...

• Questions?

• Comments?

• Proposals?

• Are you ready to be part of
  the team?
 Thank you fo your attention!
                            ••• 38

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120626 gdansk c ai se2012-2

  • 1. Looking at Future of Research Challenges in Enterprise Information Systems Michele Missikoff (CNR) FInES Research Roadmap 2025 Rapporteur Unit D4, DG Information Society and Media CAiSE 2012 Conference, Gdansz missikoff@iasi.cnr.it
  • 2. Predicting the Future “Our future is no more as it used to be” (Sir Arthur C. Clarke) I agree with the physicist Neils Bohr “Prediction is very difficult, especially about the future” ••• 2
  • 3. Examples of fallacious prophecies Prophecy, forecast, outlook, ... always the risk of missing the point Three ‘historical’ examples in: • Media development • Telecommunication • Mass transportation ••• 3
  • 4. Media development Six centuries ago: invention of movable type printing Prophecy: this invention is irrelevant, since less than 1% of the population can read. ••• 4
  • 5. Telecommunications One+ century ago: about the development of the telephone system. Prophecy: soon the expansion will be slowed down because of problems in finding girls to operate at the manual switchboards. ••• 5
  • 6. Mass transportation One+ century ago: about the development of public transportation in Manhattan. Prophecy: soon the expansion will be slowed down because of problems in the disposal of horse excrement. ••• 6
  • 7. FInES Research Roadmap • A Task Force of the FInES (Future Internet Enterprise Systems) Cluster, DG InfSo, Unit D4 • To drawing the main lines for future research in the domain of FInES • With a long-term, highly innovative vision, 2025 as time horizon. • Assuming a socio-economic marked discontinuity in the next decade (… forget ‘business as usual’!) ••• 7
  • 8. • Editorial Board (EB ): restricted team of 4 people (Ensemble CSA Project) • Scientific Advisory Group (SAG): a group of 15 invited members • Expert Scientific Committee (ESC): committee of 15 selected members (after a call) • FInES Cluster RR Coordination (CRRC): a restricted informal group, coordinated by the FInES Cluster Chair Cristina Martinez, Co-chair Man-Sze Li, and the EB, with the support of EC staff • FInES Cluster Projects and Domain Experts (more info at: www.fines-cluster.eu)
  • 9. Objectives of the FInES Research Roadmap • To draw the main lines for future research in the domain of FInES: Future Internet Enterprise Systems • Such research lines are positioned in a long-term, highly innovative vision, with 2025 as time horizon. • This activity follows, and is based, on the previous FInES RR published in 2010 • It has been an input to the Commission for the Horizon 2020 Work Programme ••• 9
  • 10. Roadmapping Philosophy • Roadmapping, seen essentially as a Knowledge Management endeavour • Activities started with the definition of the overall knowledge organization • 4 FInES Knowledge Spaces: (i) Socio-technical (ii) Enterprises (iii) Enterprise Systems (iv) Enabling Technologies ••• 10
  • 11. The positioning of FInES Spaces Socio-economic Enterprise FInES Technology ••• 11
  • 12. The 4 FInES Knowledge Spaces 1. Socio-economic Space the larger context in which enterprises operate. It includes topics such as: the social responsibility of enterprises, the impact on the environment and their carbon footprint, until the system of values goes beyond the pure financial dimension. 2. Enterprise Space the key traits of future enterprises, the emerging business and production models, new governance and organization paradigms, new forms of cooperation, all geared towards the continuous innovation paradigm ••• 12
  • 13. The 4 FInES Knowledge Spaces (cont’) 3. Future Enterprise Systems ICT solutions and socio-technical systems aimed at supporting the emerging future enterprises. In essence: FInES, aligned with business needs and rationale identified for the future enterprises. 4. Enabling Technology Space ICT solutions, including knowledge representation, cooperation and interoperability, trust and security advanced services, etc., necessary for the development of FInES. In general, ICT enabling solutions that be needed for the purpose of FInES. ••• 13
  • 14. 4 FInES Spaces Synoptic view the Socio-economic Space Social requirements, Impacts Drivers Enterprise Inventive Cognitive Sensing Sustainable Space Humanistic Agile Community - Liquid Glocal Operational oriented Enterprise Quality Dimension Business Functions requirements RC1 RC2 RC3 RC4 RC5 RC6 RC7 RC8 RC9 FInES Space Enterprise Knowledge Application Systems FInES Engineering Technical Enablers requirements Knowledge App Computing Natural Technology Tech Software & Storage Interaction Space Networking ••• 14
  • 15. 1. A Vision on the Socio-economic Space in 2025 1. The need for a socio-economic discontinuity, current growth model is not sustainable (for 7 bln of people) 2. Different growths for wealth and well- being in reduced economic expansion 3. Disconnecting the Quantity of production from the Quality of Life (use better and longer what we have) 4. New model needs social cohesion ••• 15
  • 16. Towards a new Development Model • The current development model has reached an end • Continuous growth of production and consumption (and waste disposal) is unbearable • New value systems are emerging (ref. Stiglitz, Sen, Fitoussi report; S.Latouche and the ‘graceful degrowth’) • Towards a development model where the quality of life is loosely connected to the possession of goods (see: Servitization) • Innovation need to be re-considered in light of the above concerns ••• 16
  • 17. 4 FInES Spaces Synoptic view the Socio-economic Space Social requirements, Impacts Drivers Inventive Cognitive Sensing Sustainable Enterprise Operational Humanistic Agile Glocal Space Dimension Community Liquid - oriented Enterprise Quality Business Functions requirements FInES Space Technical requirements Enablers Technology Space ••• 17
  • 18. 2. The Future Internet-based Enterprise 2a. Quality of Being 2b. The Operational Dimension 2c. New approaches to Future Enterprises Governance ••• 18
  • 19. 2a. Quality of Being: a first characterization 1. Humanistic Enterprise. Putting human beings in the center 2. Inventive Enterprise. Beyond R&D, nurturing creativity and continuous innovation 3. Agile Enterprise. Continuous alignment with business needs and market requirements 4. Cognisant Enterprise Beyond KM, promoting K at work, Learning Organizations, HR valorization ••• 19
  • 20. QoB (cont’d) 5. Sensing Enterprise Like a ‘living entity’, with sensors, smart objects, decentralised sensing, decision, (re)action 6. Community-oriented Enterprise New forms of collaboration, community spirit, informal interaction, Working Social Networs 7. Liquid Enterprise Fading boundaries (wrt customers, partners, competitors), new professional roles/positions 8. Glocal Enterprise Enterprise capable of thinking globally acting locally 9. Sustainable Enterprise Economical, social and environmental aware ••• 20
  • 21. 2b. The Operational Dimension The following operational areas are connected in a spiral/fractal fashion • Invent • Plan • Build • Operate • Monitor&Manage • Dismiss ••• 21
  • 22. 2c. New approaches for Future Enterprises Governance • Enterprise as a complex artefact • Enterprise Engineering: need for a systematic approach • Current Engineering methods are not suited for Enterprise Engineering • Accepting the limits of Engineering approach (artefacts escaping our control...) • Surviving with partial models, here Complexity Theory is a reference area • E.g., from BPM to Complex Event Proc ••• 22
  • 23. 4 FInES Spaces Synoptic view the Socio-economic Space Social requirements, Impacts Drivers Enterprise Space Enterprise Quality Business Functions requirements RC1 RC2 RC3 RC4 RC5 RC6 RC7 RC8 RC9 FInES Space Enterprise Knowledge Application Systems FInES Engineering Technical Enablers requirements Technology Space••• 23
  • 24. 3. The Future Internet-based Enterprise Systems This the Core Space, organised in three dimensions: 1. Knowledge Dimension, since before acting it is necessary to know 2. Functional Dimension, to see what will be the main functions of a FInES 3. Engineering Dimension investigate new development techniques, with a specific focus on software applications. Each dimension will be articulated with its Research Challenges ••• 24
  • 25. 3.1 The Knowledge Dimension RC1. Unified Digital Enterprise full digital image of the enterprise (Enterprise Architecture Fwk), with conceptual and factual (data) knowledge, behavioural and structural aspects, at various levels of details RC2. Linked Open Knowledge to connect and integrate actual knowledge/ data, in/outside of the enterprise (Web of Knowledge) RC3. Complex Systems Modelling with sections fully specified and sections characterised by non deterministic behaviour ••• 25
  • 26. 3.2 The Functional Dimension of a FInES RC4. Innovation-oriented enterprise production platforms Invent – Plan – Build – Operate – Manage&Monitor – Dismiss RC5. Unified Digital Enterprise (UDE) Management System Constantly evolving the UDE to guarantee a digital reality mirroring the analogical reality RC6. Cooperation and collaboration platforms Smart Objects, Apps, people: all seamlessly Intp ••• 26
  • 27. 3.3 The Engineering Dimension of FInES RC7. Proactive FInES Mashup (Design) combined top-down (goal- and human-driven) and bottom-up (event- and object-driven) design RC8. Autonomic Computing Components and Subsystems (Build) Dynamic (re)organization of computational business resources resources mirroring (collective intelligence). RC9. Flexible Execution platforms (Exec) Different integrated paradigms, Agents, Smart Objects, Utility and Commodity Clouds ••• 27
  • 28. The Science Base of FInES • Much of the above Research Challenges need rigorous, well-founded approaches • In the future FInES researches it is highly advisable to include activities related to Science Base • E.g.: – Design Science – Complexity Theory – Fuzzy self-organising systems – Semantics – Enterprise Engineering ••• 28
  • 29. 4 FInES Spaces Synoptic view the Socio-economic Space Enterprise Space FInES Space Technical Enablers requirements Knowledge App Computing Natural & Storage Interaction Tech Software Technology Space Networking ••• 29
  • 30. 4. Future Technologies for FInES ICTs are not our core research interest, but we rely on to achieve the sought FInES • Networking • Knowledge • Application • Computation and Storage • Natural interaction ••• 30
  • 31. 4. Future Technologies for FInES 4.1 Future Networking technologies Converging, seamless scaling networking infrastructures 4.2 Future Knowledge technologies a – Diffused Knowledge Base Technology and Smart Objects b – From raw data to knowledge assets c – Innovation-oriented knowledge assets ••• 31
  • 32. (4. Future Technologies for FInES) 4.3 Future Application Technologies a - Proactive and autonomic computing b - From deterministic to fuzzy computing c - Beyond system consistency d - Governance application technologies e - Top-down problems definition and bottom-up systems aggregation ••• 32
  • 33. (4. Future Technologies for FInES) 4.4 Future computation and storage technologies From Cloud to Ground Computing (IoT). Glocal computing. Interoperability, trust&security, ...will be largely achieved. New computational models 4.5 Future Natural Interaction • Disappearance of keyboard, mouse, HCI. • Evolution of Natural User Interface (MS) ••• 33
  • 34. From Cloud Computing for a Computing Enterprise In the 90s: the Network is the Computer... In 2020: the Enterprise is the Computer ••• 34
  • 35. The Future of FInES RR • Research Roadmapping as a Knowledge Management socio-cultural venture • Open venture, leveraging on a constituency and collective intelligence • Following the model of Wikipedia ••• 35
  • 36. Future Perspectives • FInES Research Roadmap as a ‘territory’ to continue to explore • Organise the future along 3 dimensions Content Governance Technology ••• 36
  • 37. FInES Knowledge Flow FInES RR/Txt Contributors Editors Folksonomy Instances Docs FInES RR/Web Web Community ••• 37
  • 38. The story is not over ... • Questions? • Comments? • Proposals? • Are you ready to be part of the team? Thank you fo your attention! ••• 38