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Salesforce Marketer
Group (MC) London
11th Mar 2021, 6pm BST
January Release
Jimson Lee
CloudAnalysts
@SalesforceJim
Kerry Townsend
AmberStar Consulting
@KerryTownsend
Agenda
● Welcome
● Announcements
● Release Resources
● Release Feature Review
● Jeopardy
● Q&A/Discussion
● Wrap Up
Upcoming Meetups
● London Marketers (MC) Group - 8th April 6pm
Demo Time?
● London Devs - 10th March (last night) Spring ‘21 feature
https://bit.ly/LonDevSFDCVids
● London Admins - 23rd March - First Days as a solo Admin
London’s Calling - 19th March (Next Week!!!)
Tickets & T-Shirt Now On Sale!
Buy from londonscalling.net Tickets: £5 + fees
Includes:
● Marketing Track
● Keynote by Ben Hammersley
● 60 sessions
● Demo Jam
● Sponsor Virtual Expo
London’s Calling Marketing Talks
● An Admin’s Response To The Marketing Cloud Connector - Sam
Walley
● How To Gather Requirements For Pardot (And Keep The Marketing
Team Happy) - Lucy Mazalon
● What We Can Learn From A Benchmark Of Over 100 Pardot Orgs -
Matt Lincoln
● Worlds Collide: How Pardot & Salesforce Work In Tandem For Amazing
Results - Mike Fazio
● Pardot Sandboxes & Testing Best Practices - Celine Newsome
● Inside Out Of The Box: Marketing Success - Chris Zullo & Karmel
James
● 10 Tips To Create Effective And Interactive Emails - Jyothsna Bitra
● Get With The Times In Email Send Testing - David Brande
London’s Calling Marketing Talks
B2C Solution Architect Study Group
Goal: Achieve B2C Solution Architect Certification
About
● Closed Study Group
● Running for approximately 12 weeks
● Salesforce Lead Knowledge Session
● Partner Learning Camp Homework
● Participant Lead Interactive Session
● Planned Start wb 22nd March
Complete this form to Apply
http://bit.ly/B2CSGApply
Ideally participants would have all 3 pre-req
certs but minimum of 1
For more info check out this Blog post https://bit.ly/B2CSolutionArchGroupBlog
January Release Resources
Release Notes
https://help.salesforce.com/articleView?id=sf.mc_rn_january_2021_release.htm&type=5
January 21 Marketing Cloud Feature Overview (tomorrow)
sfdc.co/Jan21NewFeatureOverview
Marketing Cloud – Release Readiness LIVE, Spring '21
https://www.salesforce.com/video/16254726/
Release Notes Jan ‘21 & Spring ‘21 [ JL]
January ‘21 (& Spring ‘21) Release Notes
● General Platform
● Email Studio
● Content Builder
● Journey Builder
● Mobile Studio
● Contact Builder
● Einstein
● Web Studio
● Marketing Cloud Connect (MCC)
● Customer 360 Audiences (C360A)
● Datorama
● Social Studio
● Interaction Studio
● Distributed Marketing
● Audience Studio
● Advertising Studio
● Loyalty
● Google Analytics 360 (GA360)
● Commerce Cloud
January ‘21 Release Notes (Part 1)
● General Platform (SSO, SSL woes, etc)
● Email Studio (Datorama Reports, Classic EOL, AMP for Email, 1-click header unsubs)
● Content Builder (Interactive Email Form Block: Hidden Fields removed from submit
URL)
● Journey Builder (View Enhanced Contact Error details, Send WhatsApp from JB)
● Mobile Studio (WhatsApp Chat messaging, Delivery Receipts for Transactional API)
● Contact Builder (Audience Creation for WhatsApp)
● Einstein (Einstein Engagement Frequency for Single Send Journeys)
● Web Studio (No new updates)
● Marketing Cloud Connect (MCC) (V2 Retirement March 31, 2021)
January ‘21 Release Notes (Part 2)
● Customer 360 Audiences (C360A) Exact Device Identity Match; & Stitch together customer data
from multiple sources for a unified profile
● Datorama (Email to Web Conversion App from Marketplace allowing users to connect email
marketing data to Google Analytics data)
● Social Studio (MFA, SSO, Alt-text can now be added to images published to Facebook)
● Interaction Studio (no updates)
● Distributed Marketing (different release cycle)
● Audience Studio (no updates, & rumours?)
● Advertising Studio (no updates)
● Loyalty (Product launch Feb 11, mixed reviews)
● Google Analytics 360 (GA360) Integration now available with Google Analytics Free
● Commerce Cloud
https://docs.google.com/presentation/d/1dp2WrM5mkJPUtT88kQZ
X96auXMn-W-xoPxu_ZSl90bY/edit#slide=id.g2b654b397_016
11th March '21 - SF London Marketer (MC) Group  - January Release