Cindy Nelson has over 20 years of experience in customer service and billing resolution. She has an Associate's degree from Salt Lake Community College in word processing and a Cosmetology degree from International Cosmetology Institute. Currently she works as a Customer Service Rep II for Convergys, handling inbound calls regarding billing and technical issues for their DirecTV TV service. She has strong skills in resolving extreme billing issues and escalating calls to supervisors and managers.
This document discusses striving for excellence and professionalism in all aspects of one's career and life. The key objective mentioned is attaining distinction and proficiency through consistently demonstrating excellence and professionalism in all roles and situations.
This document discusses different formats, styles, conventions and examples of media including print formats like newspapers, magazines and adverts, as well as audio formats like radio and audio visual formats like television news and documentaries. It provides examples of newspapers like The Guardian and magazines like Okay, as well as radio stations like Capital and documentaries like Planet Earth to illustrate different types of media.
Rangkuman dokumen di atas dalam 3 kalimat:
Penulis mencari sosok yang akan mendampinginya seumur hidup untuk menuju kebahagiaan abadi di surga. Ia berdoa agar dapat bersanding dengan orang yang dicintainya dan agar hatinya menjadi hati yang suci. Penulis merasa belum menemukan jodohnya dan berharap dapat memulai semuanya dengan niat tulus tanpa pamrih.
Cindy Nelson has over 20 years of experience in customer service and billing resolution. She has an Associate's degree from Salt Lake Community College in word processing and a Cosmetology degree from International Cosmetology Institute. Currently she works as a Customer Service Rep II for Convergys, handling inbound calls regarding billing and technical issues for their DirecTV TV service. She has strong skills in resolving extreme billing issues and escalating calls to supervisors and managers.
This document discusses striving for excellence and professionalism in all aspects of one's career and life. The key objective mentioned is attaining distinction and proficiency through consistently demonstrating excellence and professionalism in all roles and situations.
This document discusses different formats, styles, conventions and examples of media including print formats like newspapers, magazines and adverts, as well as audio formats like radio and audio visual formats like television news and documentaries. It provides examples of newspapers like The Guardian and magazines like Okay, as well as radio stations like Capital and documentaries like Planet Earth to illustrate different types of media.
Rangkuman dokumen di atas dalam 3 kalimat:
Penulis mencari sosok yang akan mendampinginya seumur hidup untuk menuju kebahagiaan abadi di surga. Ia berdoa agar dapat bersanding dengan orang yang dicintainya dan agar hatinya menjadi hati yang suci. Penulis merasa belum menemukan jodohnya dan berharap dapat memulai semuanya dengan niat tulus tanpa pamrih.
El documento describe la continua violencia y represión contra los campesinos en el Valle del Aguán en Honduras a pesar de la presencia militar. Cuarenta y siete campesinos han sido asesinados en los últimos dos años y medio debido al conflicto por la tierra con los grandes terratenientes. Dos campesinos recientemente fueron heridos por guardias de seguridad de un productor de palma africana. Varias organizaciones internacionales organizarán una audiencia pública y seminario sobre la situación de los derechos humanos de las
The document contains information about 20 employees including their name, identification number, address, phone number, marital status, job role, and email address. It lists each employee's details across multiple fields in a table format.
La consulta de ventas del 25 de mayo de 2012 incluye una entrada para 6 pares de chanclas de mango (referencia 256546) por un total de $10,000. Las chanclas fueron vendidas por el Vendedor 2 en la sucursal de Huanaguato.
This document outlines different media formats for news and advertising, including print newspapers, radio, television, and magazines. It lists common conventions for each such as interviews, eyewitnesses, reporters, and images in newspapers and magazines, while radio uses audio of people talking or products and television can include video. Examples are provided of newspapers, TV and radio news stations, and magazines where these conventions may be found.
El documento presenta 6 preguntas sobre el tema de contact centers y servicio al cliente. Pregunta sobre la importancia de los contact centers a nivel mundial, las características de una persona que brinda buen servicio al cliente, por qué las empresas deciden tercerizar sus procesos, un ejemplo de cómo aplicar los 4 factores de la voz en un caso real, 5 ejemplos de objeciones de clientes y cómo resolverlos, y las características de un buen agente, cómo desarrollarlas y por qué es importante un buen servicio al cliente.
This document announces an upcoming annual lecture at Govan Old Church given by Professor Donald Meek on Gaelic perspectives on life and work in an industrial community like Govan from 1850. The lecture will provide an overview of how Gaelic-speaking migrants from the Highlands and Hebrides were represented in the professions, trades, crafts, and social life of Govan. It will look particularly at their roles in the churches, schools, and industries of the area as well as their contributions to Gaelic life and culture in Scotland more broadly. All are welcome to attend the lecture and associated events free of charge on March 8, 2013.
Este documento proporciona instrucciones sobre cómo realizar varias tareas de formato en Microsoft Word 2007, como cambiar el tamaño de papel predeterminado, aplicar diferentes estilos de fuente, subrayar texto, aplicar negrita o cursiva, justificar párrafos y alinear párrafos a la derecha. Explica dónde encontrar las herramientas necesarias en la interfaz de usuario de Word para completar cada una de estas tareas.
El documento describe la continua violencia y represión contra los campesinos en el Valle del Aguán en Honduras a pesar de la presencia militar. Cuarenta y siete campesinos han sido asesinados en los últimos dos años y medio debido al conflicto por la tierra con los grandes terratenientes. Dos campesinos recientemente fueron heridos por guardias de seguridad de un productor de palma africana. Varias organizaciones internacionales organizarán una audiencia pública y seminario sobre la situación de los derechos humanos de las
The document contains information about 20 employees including their name, identification number, address, phone number, marital status, job role, and email address. It lists each employee's details across multiple fields in a table format.
La consulta de ventas del 25 de mayo de 2012 incluye una entrada para 6 pares de chanclas de mango (referencia 256546) por un total de $10,000. Las chanclas fueron vendidas por el Vendedor 2 en la sucursal de Huanaguato.
This document outlines different media formats for news and advertising, including print newspapers, radio, television, and magazines. It lists common conventions for each such as interviews, eyewitnesses, reporters, and images in newspapers and magazines, while radio uses audio of people talking or products and television can include video. Examples are provided of newspapers, TV and radio news stations, and magazines where these conventions may be found.
El documento presenta 6 preguntas sobre el tema de contact centers y servicio al cliente. Pregunta sobre la importancia de los contact centers a nivel mundial, las características de una persona que brinda buen servicio al cliente, por qué las empresas deciden tercerizar sus procesos, un ejemplo de cómo aplicar los 4 factores de la voz en un caso real, 5 ejemplos de objeciones de clientes y cómo resolverlos, y las características de un buen agente, cómo desarrollarlas y por qué es importante un buen servicio al cliente.
This document announces an upcoming annual lecture at Govan Old Church given by Professor Donald Meek on Gaelic perspectives on life and work in an industrial community like Govan from 1850. The lecture will provide an overview of how Gaelic-speaking migrants from the Highlands and Hebrides were represented in the professions, trades, crafts, and social life of Govan. It will look particularly at their roles in the churches, schools, and industries of the area as well as their contributions to Gaelic life and culture in Scotland more broadly. All are welcome to attend the lecture and associated events free of charge on March 8, 2013.
Este documento proporciona instrucciones sobre cómo realizar varias tareas de formato en Microsoft Word 2007, como cambiar el tamaño de papel predeterminado, aplicar diferentes estilos de fuente, subrayar texto, aplicar negrita o cursiva, justificar párrafos y alinear párrafos a la derecha. Explica dónde encontrar las herramientas necesarias en la interfaz de usuario de Word para completar cada una de estas tareas.