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Metodología Design Thinking

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Presentación de Juan Gasca en el Espacio CoWorking de Cartagena, Murcia.
12 de julio de 2016

Published in: Business
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Metodología Design Thinking

  1. 1. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Metodología Design Thinking Toma de contacto 12 de Julio 2016
  2. 2. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| ¿Qué me gustaría llevarme?
  3. 3. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| www.startupsmansion.com www.thinkersco.com www.designpedia.info @JuanGascaTC – Customer Journey Lab www.lamamba.es www.bydsea.com
  4. 4. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  5. 5. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Si vuestra startup o emprendimiento fuera una silla… ¿Cuál sería?
  6. 6. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  7. 7. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  8. 8. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
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  17. 17. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  18. 18. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Chemical plant . Barcelona, ​​1915-1920
  19. 19. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Tecnología – Productos estrella // Precios asequibles
  20. 20. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| 19701950
  21. 21. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Tecnología + Negocios – Nuevos mercados
  22. 22. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  23. 23. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Tecnología + Negocios + Persona – Deseos// Necesidades
  24. 24. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  25. 25. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Q3 2007: 0.3M unidades Q1 2014: 51 M unidades
  26. 26. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  27. 27. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  28. 28. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  29. 29. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  30. 30. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  31. 31. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| “Don’t design for everyone. It’s impossible. All you end up doing is designing something that makes everyone unhappy. “ -Theodore Levitt
  32. 32. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Diseñar para personas
  33. 33. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Diseñar CON las personas
  34. 34. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  35. 35. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  36. 36. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
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  38. 38. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  39. 39. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| KANONA Prototyp I
  40. 40. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Prototyp II Prototyp III KANONA
  41. 41. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| ***KaNoNa*** Vibration in zwei Armbändern Navigation durch GPS
  42. 42. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Funktionen ,MENU‘ -> zur Zielortliste ,C‘ -> Menü verlassen -> Route beenden -> Ausschalten ,ES‘ -> Notrufknopf ,OK‘ -> Auswahl bestätigen
  43. 43. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Funktionen Zielortliste Navigation Swimming • Home • Friend • Lernmobil • Ice Cream Swimming
  44. 44. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  45. 45. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|| Copyright 2015 © Thinkersco and/or its affiliates. All rights reserved|
  46. 46. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|| Copyright 2015 © Thinkersco and/or its affiliates. All rights reserved|
  47. 47. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| ¿Cómo funciona designpedia? www.designpedia.info | Copyright 2015 © Thinkersco and/or its affiliates. All rights reserved|
  48. 48. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| ¿sabes cocinar…?
  49. 49. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| ¿Qué cenamos hoy? ¿qué HAY EN LA NEVERA? ¿te gusto el plato?¿Cómo seria El plato ideal para esta ocasión? | Copyright 2015 © Thinkersco and/or its affiliates. All rights reserved|
  50. 50. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|| Copyright 2015 © Thinkersco and/or its affiliates. All rights reserved|
  51. 51. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Empresa. Cliente/mercado. Entender los Limites del proyecto. ¿Quien podría ser mi cliente, por qué? | Copyright 2015 © Thinkersco and/or its affiliates. All rights reserved|
  52. 52. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  53. 53. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| 40 años Trabaja como autónomo en Una empresa de comercio exterior Habla ingles fluido viudo No posee pareja estable Las vacaciones son el unico tiempo libre que puede estar 100_%con sus hijos Es una persona muy metódica Orden, orden,orden!
  54. 54. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| 10 años Le encanta dibujar, los grafitis son su ultima pasión oculta Es caótica en extremo Le encanta perderse! cosa que a su padre le vuelve loco Es muy buen estudiante, la geografía es una de sus predilectas. La bicicleta le gusta, pero por la ciudad le da miedo.
  55. 55. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| 10 años 8 años Ama los dinosaurios Le dan miedo los coche No se separa de su hermana, ella cuida de él. Es un follower de su hermana Toby, su peluche Rex, es su gran amigo imaginario.
  56. 56. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  57. 57. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  58. 58. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|| Copyright 2015 © Thinkersco and/or its affiliates. All rights reserved|
  59. 59. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Investigar Síntesis ¿Cómo es mi cliente? ¿donde está? ¿Qué le preocupa? AsÍ es mi cliente. Esto es lo que está fallando | Copyright 2015 © Thinkersco and/or its affiliates. All rights reserved|
  60. 60. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| USA EMPATÍA PARA DESCUBRIR ALGO NUEVO
  61. 61. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| OBSERVA INVOLUCRA SUMERGETE
  62. 62. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Observa el comportamiento como ocurre, no como debería ocurrir.
  63. 63. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Explorar. Entrevista cualitativa.
  64. 64. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Consejos: ELIGE LA CALIDAD TÓMATE TU TIEMPO PREGUNTA POR LAS HISTORIAS
  65. 65. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Reglas: Habla sobre su vida, no de tu idea Pregunta detalles del pasado Habla poco, escucha mucho
  66. 66. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| PREGUNTAS GENERALES “YO SIEMPRE/NUNCA…” HIPÓTESIS “YO PODRÍA…” PREGUNTAS EN FUTURO “YO HARÍA/ YO HARÉ…” OPINIONES ¿CREES QUE ES UNA BUENA IDEA?” “¿COMPRARÍAS/ USARÍAS UN PRODUCTO COMO / QUE HACE [X]?” “¿CUÁNTO PAGARÍAS POR [X]? SU VIDA DETALLESDEL PASADO, SOBRE TODO CON EL PRODUCTO “CUÉNTAME SOBRE LA ÚLTIMAVEZ QUE…” “¿PORQUÉ [X] ES UN PROBLEMAPARA TI?” “¿QUÉ ES LO QUE ESTE PROBLEMASIGNIFICA PARA TI?” “¿CÓMO INTENTAS RESOLVER ESTE PROBLEMA AHORA?” “¿QUÉ OTRAS SOLUCIONES HAS INTENTADO?” “¿CON QUIÉN MÁS DEBERÍAHABLAR?” “¿QUÉ MÁS DEBERÍA HABERTE PREGUNTADO?” MAL BIEN
  67. 67. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Explorar. Safari.
  68. 68. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Explorar.Shadowing.
  69. 69. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Explorar. Visita de campo.
  70. 70. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Safari Shadowing Visita de campo
  71. 71. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| $237M in 2012 Usuarios extremos
  72. 72. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Explorar. persona.
  73. 73. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  74. 74. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Persona
  75. 75. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  76. 76. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Explorar. Mapa de empatia
  77. 77. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  78. 78. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Explorar. Punto de Vista (POV)
  79. 79. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  80. 80. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| 4 Take a stand with a point-of-view 3min nce partner’s name/description user’s need Insight “because...” or “but...” or “Surprisingly...” [circle one] needs a way to
  81. 81. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  82. 82. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Entrevistaenprofundidad Investigación nuevos clientes Smartshopper Evolución.
  83. 83. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Diagnostico dela industria Análogos–Antilogos Customer Journey Map StakeholdersMap EMPRESA MAPEAR benchmarking Búsqueda enmedios BuzzReports Entrevista Cualitativa FocusGroup Foto-Video Etnografía ClienteMisterioso Visita deCampo Stakeholdersmap Key Facts InsigthsCluster Persona Mapa deEmpatia INVESTIGACION SINTESIS EXPLORAR cliente
  84. 84. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| DummyShopper no mira oferta, es compulsivo y consumista.Si le gusta lo compra, actúa emocionalmente. SmartShopper. busca y compara, con la crisis se ha vuelto mas racional,adapta el producto a él y no al revés. PriceShopper ,es puro precio, a este nivel la cuestión es “si se lo puede permitir o no”. Findlife, sin dinero y con necesidades surgen estrategias para poder consumir “básicos”. PASADO PRESENTE Dummy Smart Price Findlife
  85. 85. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Dummy Smart Price Findlife “todos han bajado un escalón en cuanto a su comportamiento de consumo se refiere, solo hay uno que no puede adaptarse, el usuario Findlife”
  86. 86. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| “Lo más duro fue ahora en Reyes. A mi hija, de regalarle todo, de repente ,casi nada, un regalito de sus abuelos. Es duro, muy duro cuando has tenido de todo y de noche a la mañana casi no tienes ni para comer.”
  87. 87. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| 1)Dummy 2)Smart 3)Price 4)Findlife “empezamos un poco a racionalizar, mirabas mas ofertas, comparabas mas” “mirabas el bolsillo y en función de lo que tenias comprabas, así de simple, ni marcas, ni historias…” “busco cosas para arreglar y trato de ganar un dinerillo,el subsidio se va a acabar… “era una locura, lo que veías lo comprabas, mi mujer y yo trabajamos, era un no parar. Comprábamos miles de cosas que no necesitábamos.
  88. 88. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Cambio de modelos. Nuevos patrones. a b Compras mensuales a diarias. Desplazamiento en coche a bicicletas/andando.. Compras en megacentros en tiendas de barrio. Produce § Mayor control en los recurso. § Mayor control a corto plazo. § Adaptación mas ajustada a la realidad. § Racionalidad en el consumo. § Sentido Eco del desplazamiento. § Optimización recursos. § Desocialización del acto consumista,uno ya no § Va a pasar el día comprando. § De microconsumos a nanoconsumos (actos muy § puntuales y localizados)
  89. 89. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| 1.Dummy 2. Smart 3.Price 4. Findlife Estrategias ahorro por perfil. 1.Busca una historia, algo que le emocione. No importa el precio. 2.Aunque busca y compara, también busca mas allá del precio, el valor de la marca. 3.El precio es el que marca la diferencia,no mira marcas,mira un número. 4.Busca el precio, pero antes de comprar busca intercambiar/reparar o incluso sacarse dinero por algo a cambio.
  90. 90. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| 1.Dummy 2. Smart 3.Price 4. Findlife Estrategias ahorro por perfil. Páginas de comparadores Páginas de Outlet Páginas Venta-compra.
  91. 91. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Perfil Findlife. Abriendo nuevas líneas. MERCADITOS LOCALES § Trueque de productos de 2ºmano. § Dinero Decathlon de venta deesos productos. § Comprar venta-venta deproductos de2ºMano. § Posibilidad de empeño para dinero inmediato. § Puja de servicios .
  92. 92. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Perfil Findlife. Adaptación de estos modelos hacia los otros targets. 1.Dummy 2. Smart 3.Price 4. Findlife
  93. 93. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| idear prototipar Dame solucionesque respondanamireto Que tipo de prototipo quiereshacer – XQy XAQ?
  94. 94. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| idear Damesoluciones que respondan a mireto
  95. 95. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Construir. BRAINSTORMING
  96. 96. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Perfiles de creatividad Generador ConceptualizadorOptimizador Implementador
  97. 97. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Reglas: Aplaza el juicio Se visual Una idea = un post-it Cantidad es lo que queremos Fomenta ideas locas Construye en ideas de otros Una conversación cada vez
  98. 98. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Consejos: Manten foco en el problema Usa cronometro Usa rotuladores no boligrafos
  99. 99. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  100. 100. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Las cosas no se dicen se hacen, porque al hacerlas se explican solas. WoodyAllen.
  101. 101. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  102. 102. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Entrevistaenprofundidad ¡Ayudame a ayudarte! Jerry Maguire.
  103. 103. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| ¡Esto es Design Thinking!
  104. 104. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| “If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.” - Albert Einstein
  105. 105. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Innovation cycles in different industries Different industry sectorsmove at different speeds – It takesabout 5-8 years to develop a passenger airplane from concept to implementation – thisproductwill be in use for another10-15 years minimum.Amobile phone takesmaybe 6 monthsto developand will be on the market 2-3 years 0Sector Industrial
  106. 106. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Why service design? Design has not only experienced a shift from product to to product/service experience it is now also helping to shape and facilitate organizational or even social transformation SOURCE: Graphic inspired by NextDesign Complexity Ladder http://issuu.com/nextd/docs/nextdfutures2011_v02 created by NextDesign Leadership Institute 0Sector Industrial
  107. 107. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Entrevistaenprofundidad Business idea
  108. 108. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Mapear Explorar Investigacion Sintesis Construir Idear Prototipar Testear 30)Road Map de Prototipado 31)Matriz de Hipotesis 32)Matriz de Feedback 33)Entrevista cualitativa 34)Test Cuantitativo 35)Test Usuario 1)5 Por qués 2)Business Model Canvas 3)DAFO 4)Diagnostico de la industria 5)Diagrama de Sistemas ERAF 6)Mapa de Empatia 7)Persona 8)Búsqueda en medios 9)Entrevista Cualitativa 10)Entrevista Experto 11)Matriz de Tendencias 12)From… to… 13)Mapa evolución Innovacion 14)Key Facts 15)Mapa de Empatia 16)Desafio de diseño 17)Brief 18)Mapa de convergencia 19)Hibridacion por síntesis 20)Diseño de escenarios 21)Mapa activo de la experiencia 22)Sesiones de cocreacion 23)Concept Sketch(PE) 24)MockUp(PM) 25)Solution Diagram(PP) 26)Wireframe(PFu) 27)Customer Journey map(PM) 28)Storytelling(PM) 29)Business Model(PP)
  109. 109. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  110. 110. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| MAPEAR.Empresa.5por qués
  111. 111. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| MAPEAR. Empresa. Diagnostico de la industria
  112. 112. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Explorar.Sintesis. Mapa de empatia dice piensa hacesiente
  113. 113. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Construir. herramientas.Mockup
  114. 114. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Construir. idear.Hibridación
  115. 115. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Construir. idear. Sesiones de cocreación
  116. 116. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  117. 117. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  118. 118. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  119. 119. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  120. 120. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  121. 121. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Testear.Técnicas.Testde usuario.
  122. 122. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  123. 123. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  124. 124. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  125. 125. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  126. 126. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  127. 127. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  128. 128. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  129. 129. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| http://www.dovase.com/
  130. 130. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Espacio / Flujo Trabajo “Generar nuevos procesos de trabajo a través del espacio para generar dinámicas más colaborativas.” Nuevos Espacios y Dinámicas de Trabajo
  131. 131. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Nuevos Espacios y Dinámicas de Trabajo “Generar nuevos procesos de trabajo a través del espacio para generar dinámicas más colaborativas.”
  132. 132. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Nuevos Espacios y Dinámicas de Trabajo “Comprender, reflexionar y actuar. Todo ello involucrando a la organización transversalmente”
  133. 133. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Conclusiones - Valor no esta en la posibilidad. Valor esta en las NECESIDADES & EXPECTATIVAS - Los Usuarios no saben exactamente lo que quieren, pero si tienen una idea clara sobre lo que no quieren. ¿Cómo podemosusar a nuestro cliente como principal fuente de conocimiento e información? - Comprendiendo al usuario en primer lugar. Tecnología y Mercado aparecen en una segunda fase. - Itera rápido: Comprende, Diseña, Testea & Aprende (una y otra vez). ESTO ES UN SET DE NUEVAS PRAXIS Y COMPORTAMIENTOS QUE LAS COMPAÑIAS / PERSONAS DEBERÍAN INTERIORIZAR!!!
  134. 134. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| IDEAS TENEMOS TODOS
  135. 135. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| IDEAS TENEMOS TODOS PERO TENEMOS QUE HACER IDEAS QUE AYUDEN A NUESTRO CLIENTE
  136. 136. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| IDEAS TENEMOS TODOS PERO TENEMOS QUE HACER IDEAS QUE SE AJUSTEN A SUS NECESIDADES Y EXPECATIVAS
  137. 137. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  138. 138. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  139. 139. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  140. 140. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved|
  141. 141. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| HAVE FUN!!!
  142. 142. | Copyright 2016 © Thinkersco and/or its affiliates. All rights reserved| Muchas gracias Juan Gasca @juangascaTC

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