Sylvain Lamblot | 2010-08-10 | Page 5
“Stay hungry, Stay foolish”
› Very engaged in the business
› Committed to excellent design
› Passionate about user experience
› Desire to control the ecosystem
› Belief in vertical integration
› Clever marketing and media
Steve jobs story
Management by objectives
Focus on results
Clear roles and KPI
NOBODY DID IT
There is a story about four people named
Everybody, Somebody, Anybody, and Nobody.
There was an important job to be done and
Everybody was asked to do. Anybody could have
done it. Nobody did it.
Somebody got angry about that because it was
Everybody thought Anybody could do it but
Nobody realized that Everybody wouldn’t do it.
Consequently, it wound up that Nobody told
Anybody, so Everybody blamed Somebody.
But still NOBODY DID IT !!!
Dare to drive change
From dancing guy
3 mn “Life is a risk. If you do not risk,
you have not lived”
Sylvain Lamblot | 2010-08-10 | Page 18
Challenge your customerTrap
Sylvain Lamblot | 2010-08-10 | Page 19
HAVE YOU DONE YOUR HOMEWORK?
Start with why
Know your numbers
Look at people KPI
and how they are rewarded
Sylvain Lamblot | 2010-08-10 | Page 23
Know your customer’s KPI
The 4 root KPI
Look if your pricing model is
not out of date
Sylvain Lamblot | 2010-08-10 | Page 25
› Expectations from attendees
› Adress important things first
› Kill the ppt
› 45mn max
› Record the decisions
›Is it good for the customer?
›Is there (enough) money in this business?
›Are we increasing our competitiveness?
›Can/how do we execute?
›Which KPI should we select?
Sylvain Lamblot | 2010-08-10 | Page 28
Don’t forget the 80/20 rule!
Business: 20% of customers will account for 80 % of profit
Productivity: 20% of your activities will account for 80 % of your success
- Meetings are toxic (it means just must be done if necessary, and
- Inspiration is perishable (if you have one, just do it, or it can
- Say no by default (your customer isn't right all the time).
- You need less than you think (less features isn't bad).
- Go to sleep (if you face some failure, don't try to work 28 hrs w/o