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VirtualTone offers a cost-effective approach to managing interactions with sales prospects as well as current customers and business partners. Because of today\’s business needs to remain flexible and mobile at a moments notice, VirtualTone solutions allow contact center agents to both work from home during peak business hours or disaster situations. Your phone system is where you meet your customers every day, and every interaction is a chance to grow your business. So your phone system should help you achieve some key objectives. It should make agents more productive.