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Team Dynamics in BPM Projects Slide 1 Team Dynamics in BPM Projects Slide 2 Team Dynamics in BPM Projects Slide 3 Team Dynamics in BPM Projects Slide 4 Team Dynamics in BPM Projects Slide 5 Team Dynamics in BPM Projects Slide 6 Team Dynamics in BPM Projects Slide 7 Team Dynamics in BPM Projects Slide 8 Team Dynamics in BPM Projects Slide 9 Team Dynamics in BPM Projects Slide 10 Team Dynamics in BPM Projects Slide 11 Team Dynamics in BPM Projects Slide 12 Team Dynamics in BPM Projects Slide 13 Team Dynamics in BPM Projects Slide 14 Team Dynamics in BPM Projects Slide 15 Team Dynamics in BPM Projects Slide 16
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Slides from a webinar that I did with Active Endpoints. Replay of the webinar available at http://www.vosibilities.com/podcast/bpm-summer-camp-session-1-webinar-replay/2010/05/24/

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Team Dynamics in BPM Projects

  1. 1. Team Dynamics in BPM Projects<br />Sandy Kemsley<br />Kemsley Design Ltd.<br />www.column2.com<br />Twitter: @skemsley<br />
  2. 2. Agenda<br />What makes BPM projects different?<br />Who should you involve in a BPM project?<br />How do you get conflicting goals pointed in the same direction?<br />
  3. 3. BPM Implementation Projects<br />What Makes Them “Special”?<br />
  4. 4. Processes Change<br />Response to market conditions<br />Regulatory or other mandated change<br />A little BPM inspires more BPM<br />
  5. 5. Processes Are Poorly Understood<br />Difficult to capture as-is processes<br />Incomplete documentation<br />No one person has the knowledge<br />Difficult to specify to-be processes<br />Insufficient process analysis skills<br />Many business and technology components<br />
  6. 6. Impact Of BPM Is Poorly Understood<br />Automation of human tasks<br />Fundamental change in how people perform tasks<br />Process monitoring and management<br />No geographic barriers<br />
  7. 7. BPM Team Roster<br />It’s Complicated<br />
  8. 8. Parties (Potentially) Involved<br />Business<br />IT<br />Vendor<br />Systems Integrator<br />Consultant<br />
  9. 9. Skills Needed<br />Sponsor/executive support<br />Project management<br />Enterprise technical skills<br />Product technical skills<br />Business process understanding<br />Process analysis skills<br />
  10. 10. Who Does What?<br />
  11. 11. What Could Possibly Go Wrong?<br />Conflicting/incorrect goals<br />Insufficient process analysis skills<br />No business-IT cross pollination<br />Waterfall approach in an effort to control a complex team<br />
  12. 12. The Successful BPM Project Team<br />Making It Work<br />
  13. 13. Getting Organized<br />Establishing leadership<br />Business leadership to set goals<br />Technical leadership to ensure a robust solution<br />Identifying team responsibilities<br />Get the right skills on the right job<br />Transparent goals and responsibilities<br />
  14. 14. Doing It Right<br />Co-location of team<br />Cross-party communication<br />Agile development approach<br />Minimal project overhead<br />Fast iterations and proof of viability<br />Fluid requirements<br />
  15. 15. Getting Professional Help<br />Center of Excellence<br />Knowledge transfer<br />Standards and guidelines<br />Shared code and components<br />Experienced consultants/SIs<br />Augment CoE<br />Cross-enterprise experience<br />
  16. 16. Thanks!<br />Sandy Kemsley<br />Kemsley Design Ltd.<br />www.column2.com<br />Twitter: @skemsley<br />
  • jyothi_sanju

    Apr. 2, 2014
  • RaymonddeKwaadstenie

    Jul. 12, 2013
  • MarcosAires

    Aug. 9, 2011
  • andrelmrs

    Aug. 22, 2010
  • jalvarez

    May. 30, 2010

Slides from a webinar that I did with Active Endpoints. Replay of the webinar available at http://www.vosibilities.com/podcast/bpm-summer-camp-session-1-webinar-replay/2010/05/24/

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