Business Process Modeling

Business Process Modeling Sandy Kemsley Kemsley Design Ltd. www.column2.com

Agenda ,[object Object],[object Object],[object Object],[object Object]

Kicking it off ,[object Object],[object Object],[object Object],[object Object]

Types of steps/tasks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Other considerations ,[object Object],[object Object],[object Object],[object Object]

A short segue on BPM/SOA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

BPM and SOA Service A Service B Service C Service D Service E Legacy System Database ERP System Process Step 1 Process Step 2 Process Step 3 Process Step 4

BPM and SOA together ,[object Object],[object Object],[object Object],[object Object]

SOA in process modeling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Simulation and optimization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Graphical notation standard ,[object Object],[object Object],[object Object],[object Object],[object Object]

BPMN flow objects ,[object Object],[object Object],[object Object]

BPMN connecting objects ,[object Object],[object Object],[object Object]

BPMN swimlanes ,[object Object],[object Object]

BPMN artifacts ,[object Object],[object Object],[object Object]

BPMN example: exception handling

Areas of process innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Process Innovation, Thomas H. Davenport, 1992

Improve efficiencies ,[object Object],[object Object],[object Object],[object Object]

Cut out the middle man ,[object Object],[object Object]

Location, location, location ,[object Object],[object Object],[object Object],[object Object]

ROI: reduce costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

ROI: increase competitive advantage ,[object Object],[object Object],[object Object],[object Object],[object Object]

Calculating ROI ,[object Object],[object Object],[object Object],[object Object],[object Object]

Common ROI pitfalls ,[object Object],[object Object],[object Object],[object Object]

Classify BPM ROI potential ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

BPM supports changing roles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

BPM causes role changes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Overcoming change resistance ,[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object]

Questions? Sandy Kemsley Kemsley Design Ltd. www.column2.com

Business Process Modeling

Business Process Modeling

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Business Process Modeling