Seminar im e waitress - final presentation

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Seminar im e waitress - final presentation

  1. 1. IM Seminar 2011<br />
  2. 2. The eWaitress Team:<br />Carol<br />Sjors<br />Marcel<br />Teun<br />Robin<br />2<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />
  3. 3. Outline<br />3<br />Outline<br />1. Research<br />2. Promotional video<br />3. Why eWaitress?<br />4. What has been done?<br />5. Findings and results<br />6. Challenges<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />
  4. 4. 1. Research<br />4<br />How can QR-codes improve the efficiency in restaurants and what are the points of attention?<br />ResearchQuestion<br />Literaturestudy<br />Brain-storming<br />Internetsearching<br />ResearchMethod<br />Testing the application in practice (prototyping).<br />A working application with front- and backend to be used in restaurants with QR-codes.<br />Result<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />
  5. 5. 2. Promotional video<br />5<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />
  6. 6. 2. Promotional video.<br />6<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen.<br />
  7. 7. 3. Why eWaitress?<br />7<br /><ul><li>Customer satisfaction rises because of reduced waiting time.
  8. 8. Less time needed to help the customers.
  9. 9. Low investment costs.
  10. 10. Real-time information about orders.</li></ul>S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />
  11. 11. 4. What has been done?<br />8<br />What:<br />Who:<br />Brainstorming about the subject<br />All<br />Searching for literature<br />Carol & Sjors<br />Writing the paper (in progress)<br />Carol & Sjors<br />Designing database scheme for the website<br />Robin, Teun & Marcel<br />Generating QR-codes<br />Carol & Sjors<br />Designing/coding the website<br />Robin, Teun & Marcel<br />Contacting a restaurant <br />Carol & Sjors<br />Testing the website<br />All<br />Writing a script and preparing for the video<br />Carol & Sjors<br />Filming the promotional video<br />All<br />Writing press release<br />Carol & Sjors<br />Editing the promotional video<br />All<br />Presenting weekly updates<br />Carol<br />And much more…<br />All<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />
  12. 12. 5. Findings and results<br />9<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />
  13. 13. 6. Challenges<br />Updatingtechnical skills<br />Height of initial investment forthe restaurant<br />How to useQR-codes <br />Dealt with:<br />Maintenance portal for the restaurant<br />Clear order overview for the waitress<br />Easy to use on a (touch) Smartphone<br />Security<br />Less personal contact?<br />Adaptation of QR and smart phones?<br />To be dealt with:<br />Size of therestaurant<br />Integration with cash register<br />Link with Ideal, Paypal etc.<br />10<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />
  14. 14. Thank you for your attention!<br />Questions? Suggestions?<br />11<br />S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen<br />

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