Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Collaboration Cabaret Act III Debrief


Published on

Getting people to collaborate. Act III of the Collaboration Cabaret. Presentation to the actKM 2008 Conference.

Published in: Business, Technology, Education
  • Be the first to comment

Collaboration Cabaret Act III Debrief

  1. 1. Collaboration Cabaret Serena Joyner Step Two Designs Image credit: Under Creative Commons
  2. 2. Participation Poker
  3. 3. <ul><li>“ The internet means you don’t have to convince anyone else that something is a good idea before tying it” - Scott Bradner, former trustee of the Internet Society </li></ul><ul><li>Ridiculously easy group-forming – Clay Shirky </li></ul>
  4. 5. What’s the catch? - “Failure for Free” (Shirky) - Attention Economy
  5. 6. What ARE we talking about when we talk about collaboration?
  6. 9. I’m not talking about the entire beast……
  7. 10. <ul><li>4 key aspects to “Getting people to collaborate” </li></ul><ul><li>Collaborate??? </li></ul><ul><li>Getting people to participate, communicate and collaborate online (meaning produce, create, innovate) </li></ul>
  8. 11. Desire
  9. 15. British Airways Crew Community Forums <ul><li>Results of staff survey showed need for bottom-up communication </li></ul><ul><li>17,000 staff (Flying Crews) - could work with new people every day and in any part of the world </li></ul>
  10. 16. Video <ul><li>Simplified, off-the-shelf open-source with no customisation </li></ul><ul><li>Moderation taken seriously with 20 moderators rostered as part of their day job </li></ul><ul><li>Huge take-up – fostered by real, practical results </li></ul><ul><li>Not just for “chat” – empowering employees to make decisions and get action </li></ul><ul><li>Well over 100 continuous improvement ideas have been submitted and action taken </li></ul>
  11. 17. Squashiness
  12. 18. <ul><li>We need some constraints </li></ul><ul><li>“ The absence of constraints is the death of creativity.” </li></ul>
  13. 20. Transfield: Team sites in a box
  14. 21. Accept Uncertainty
  15. 23. “ Hang Loose”
  16. 25. Intelligent networks: <ul><li>Diversity of opinion </li></ul><ul><li>Independence </li></ul><ul><li>Decentralization </li></ul><ul><li>Aggregation </li></ul>
  17. 26. Intelligent networks: <ul><li>Diversity of opinion </li></ul><ul><li>Independence </li></ul><ul><li>Decentralization </li></ul><ul><li>Aggregation </li></ul>Every contribution supports the intelligence of the network
  18. 27. <ul><li>Nerves of steel </li></ul><ul><li>Assume good faith </li></ul><ul><li>Everything is feedback </li></ul><ul><li>Act Sense Respond - Probe Sense Respond ( </li></ul><ul><li>Be realistic about when to change course….. </li></ul><ul><li>… . or when to pull the plug </li></ul>
  19. 28. Thank you <ul><li> </li></ul><ul><li> </li></ul><ul><li>Twitter: sjjoyner </li></ul>