The Lean Influencer's Mantra


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This is a presentation I made to the LSSC10 audience on Friday 4/23/2010.

I speak of my observations of individuals or groups of individuals who are agents of change. I call them INFLUENCERS.

Please do let me know your feedback.

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The Lean Influencer's Mantra

  1. 1. the lean influencer’s mantra influencing the understanding of lean adopters’ philosophy, forces & dynamics (c) INFLUENCE Contact: (202-415-2138)
  2. 2. today ✤ today’s goal = influence the team’s appreciation of the philosophy, forces and dynamics of lean adoption ✤ philosophy of lean process improvement. ✤ forces influencing lean process improvement. ✤ dynamics influencing the success of the initiative.
  3. 3. mantra ✤ what is the “mantra” for the Lean Influencing team? ✤ mantra = man + tra = “mind” + “liberation“ and “this moment here and now”. ✤ the Lean Influencing team wants to be there a moment before the entire organization. ✤ in fact, every moment is an opportunity to succeed or fail
  4. 4. introduction SIRAJ - process improvement influencer, observer and student
  5. 5. Intro to Siraj ✤ 19 years experience with process improvement consulting and coaching. ✤ excellent track record of coaching leaders and teams on process improvement (Kanban, Agile, Scrum, CMMI, SOX) ✤ broad and deep (varied domain / functional) experience.
  6. 6. elemica lean coach - product development
  7. 7. shoretel lean agile coach - business and technology initiatives
  8. 8. winn dixie process coach for business and technology initiatives
  9. 9. winn dixie agile coach for pmo - business and technology initiatives
  10. 10. Hakuna Matata Process and Team Coach
  11. 11. philosophy the philosophy of agile adoption
  12. 12. respect ✤ all process improvement styles and techniques are about respect for humanity. ✤ and ✤ respect for the forces. ✤ and ✤ respect for team dynamics.
  13. 13. dynamics team dynamics that enable success of the process improvement initiative
  14. 14. continuous ✤ nature’s own continuous improvement is our guide. ✤ it is almost as if continuously improving processes is the only aim of process improvement. ✤ every day is a new day for process improvement. ✤ it is the journey and the destination.
  15. 15. clean slate ✤ the no-baggage policy of the agile influencer ✤ clean slate adds to the commitment to each team member and creates the emotional heartbeat of the team.
  16. 16. flexibility ✤ rigidity is the enemy!! ✤ create a team that can have learning conversations, share differences, withstand stress ✤ and yet unite and move forward ✤ authentically!!
  17. 17. visibility ✤ the processes that become visible provide best candidates for process improvement. ✤ agile influencers strive to provide visibility of their own processes to set the tone for visibility for the organization.
  18. 18. trust ...but verify ✤ In GOD we trust, every one else bring data!
  19. 19. craftsmanship
  20. 20. courage ✤ courage (plus grace) ✤ allows the influencers to face facts, realize concerns, develop solutions. ✤ influencers need courage in their heart, mind and soul ✤ to be courageous and yet caring.
  21. 21. grace
  22. 22. emphasis
  23. 23. swarming
  24. 24. celebrate
  25. 25. answers ✤ always lie with the team. ✤ when in doubt “ask the team”.
  26. 26. recognition
  27. 27. reality
  28. 28. anomalies ✤ anomalies test the boundaries of comfort for the organization. ✤ they stretch the organization’s limits for process improvement one day, one team, one individual at a time. ✤ they are also pioneers ✤ and ✤ nomads!
  29. 29. nomads
  30. 30. pioneers
  31. 31. supplication ✤ the agile influencer reaches out to a greater source of energy ✤ plugs in to the larger self ✤ offers supplication
  32. 32. atrophy
  33. 33. forces forces to respect before, during and after the process improvement initiative
  34. 34. context ✤ knowing the context helps ✤ economy, industry, competitors, divisions, finances, strategy, influence ✤ culture is context. ✤ the team is a subset of the context. ✤ context, context, context.
  35. 35. uniqueness ✤ every leader and team and their process improvement opportunity is unique. ✤ the challenge is to recognize this uniqueness ✤ enjoy the moment before starting process improvement ✤ you will never be the same again
  36. 36. contradictions ✤ process improvement initiatives explore the contradictions that make the organization a living organism. ✤ contradictions are neither good nor bad. ✤ they are just present. ✤ contradictions provide “leverage” for process improvement initiatives.
  37. 37. leverage ✤ The leverage exists within this uniqueness. ✤ finding this leverage is the challenge. ✤ the agile influencer’s mantra provides deep insight. ✤ but you still have to find it in your unique context.
  38. 38. mystery
  39. 39. delay ✤ delay exists naturally in every context. ✤ actions / events of today have long term consequences. ✤ sustainability requires attention to delay.
  40. 40. feedback
  41. 41. balance ✤ the context seeks natural balance and a shared vision. ✤ always! ✤ equilibrium triumphs over all change initiatives. ✤ “agile” is a disruption of this natural equilibrium unless agile also seeks true balance.
  42. 42. heartbeat ✤ the living organism that is your organization, has a natural heartbeat and a natural pulse. ✤ recognizing this cadence is essential for the agile influencer.
  43. 43. consequences
  44. 44. learning
  45. 45. safety ✤ safety provides the net for leaders, followers and teams to explore process improvement. ✤ the level of safety in an organization is the ceiling level of process improvement. ✤ especially for the agile influencer
  46. 46. the influencer’s mantra applying the lean influencer’s mantra
  47. 47. Gratitude Thank You and Best of Luck / 202-415-2138