This document discusses social media marketing. It defines social media as conversation supported by online tools. It provides statistics on active users of major social media platforms like Facebook, Twitter, Google+, and highlights that 78% of people trust recommendations from other consumers over advertisements. The document then discusses using social media for brand visibility, recommendations, increasing online traffic, and persuasive marketing. It recommends primarily using Facebook, Twitter, LinkedIn, YouTube, Pinterest, and Google+ for social media marketing and outlines engagement strategies for each platform.