Social media has evolved, and so have the social media users. They are everywhere, so the question arises, are you there where your customers are?
Are you listening to them all the time? Are you ready to take the dive into the vast ocean of data and churn out spectacular insights?
Intelligent decisions are better than forced decisions!
Are you ready for the next generation social media platform which is not only “Automated” but uses Intelligence as well?
The Next Gen Analytics Platform for Social Enterprise
Explained using the Telecom Industry
Final OLAP Formation
NN / SVM
Service Quality Check
Customer Intelligence Framework using Big Data
Usage & Loyalty
Identify Customers at Risk of Disengagement
Take proactive actions via targeted offers
USAGE & ACTIVATION
Cross-selling to broaden engagement
Implement targeted Usage campaigns
Find the right Incentives and Offers
Design the right products and Offers
Target the right Customers and prospects
Implementation of Big Data can help bring more value out of Customer than with out the implementation.
We have to callout 1 use cases that we will be focusing on for the presentation tomorrow.
Simplify360 Big Data Framework
Text Mining | Natural Language Processing | Business Rules Engine
Social Intelligence Visualizer
Simplify360 Advanced Analytics Engine
Social Media Big Data
Vertical and Business Solutions – Simplify360 and Partners
Widget Engine for Web, Desktop and Mobile - Dashboard Widgets | Data Widgets | Engagement Widgets
And not to forget – our USP
Simplify360 is the World‟s first and only truly Integrated Social Marketing Suite
So, we rest our case. The decision is yours, whether to go with automation or intelligence
Social Business Intelligence
Simplify360 is the leading social business intelligence firm based out of United States and India. Simplify360 is the world’s first integrated Enterprise Social Media Platform. Offerings include:
•Social Marketing Suite for agencies
•Social Contact Centre for BPOs
•Social Command Centre for Enterprises. We enable businesses to perform Online Reputation Management, Customer Service, Community Management, Social Media Research & Brand Auditing; Online Sales Lead Generation, and Consumer Sentiment Analysis.
Leaders use Simplify360
Company Has 100+ Clients – Largely in India and America
Brazil and LatAM
Singapore & India