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Walking the tightrope
between scientists and
      lawyers
        Simon Coles
      CTO & Co-founder
Walking the tightrope between
    scientists and lawyers


• My Background
• A perspective on The Problem
• Some thoughts

                    2
Copies of these slides




http://www.amphora-research.com/   3
About Amphora


• Started in ELNs in 1996
 •   Globally deployed, fully electronic ELN for
     Kodak

 •   Grew from there...




                          4
Who we work with
Who we work with
What we do
             • Patent Evidence Creation & Preservation
               • Make lawyers happy
               • Which means you can make scientists
                       happy
             • Sometimes our stuff is used...
               • Standalone With normal Office software
               • In conjunction with other “ELN” products
http://www.amphora-research.com/       7
Is that an ELN?

             • Depends what you mean by “Electronic Lab
                   Notebook”
                 • If you are looking at the records
                       management & patent side, probably
                 • If your a scientist, the best thing we can
                       be is invisible


http://www.amphora-research.com/         8
Perspective

             • Everything I say is generalisations of
                   complex circumstances
             • Most of what’s here is true for most people
             • But everything here is contradicted by at
                   least one of our customers



http://www.amphora-research.com/        9
Your Company

             • Your circumstances are the biggest variant
              • Commercial environment
              • Scientific area
              • Working styles

http://www.amphora-research.com/   10
The Problem
             • Getting scientists to create good, reliable
                   Lab Notebooks was hard enough before
                   computers came along
             • In the modern lab, it is even harder
               • They’re working electronically
               • Often with no regard for Records
                       Management issues, Discovery implications
                       etc.

http://www.amphora-research.com/        11
The Problem
             • You need consistent practices across the
                   organisation
                 • For diverse scientific activity
                 • Even for every large companies
             • You also need to deal with per-country
                   niceties


http://www.amphora-research.com/        12
Discovery Problems, too
             •     Everyone knows Electronic records admissible and
                   useful in US Patent disputes
             •     But if you end up in a fight, anything you’ve got to
                   disclose everything you have
                 •    Unless you’ve got a really good records
                      management programme, there’s going to be a lot
                      of stuff
                 •    Most of the time this can’t help you, and might
                      well hurt you
                 •    And it will cost a fortune to find and disclose!

http://www.amphora-research.com/         13
ELN projects and IP

             • Paper Lab Notebooks are a vital part of
                   your organisation’s IP protection strategy
             • Work has been getting increasingly
                   electronic
             • Now (often as the final piece) you’re
                   replacing the paper notebook with an ELN


http://www.amphora-research.com/      14
IP & Digital Science


             • It’s not just about the ELN
             • You’ve got an awful lot of other systems
                   which might be used in evidence




http://www.amphora-research.com/     15
IP & Digital Science

             • It’s not just about the technology
             • In fact it’s very little to do with the
                   technology
             • It’s about how you use the systems, and
                   look after them



http://www.amphora-research.com/     16
Beware

             • It is quite possible that the ELN project is
                   the first one to address IP & records issues
                   in R&D for a long time
             • It is quite possible the ELN project will
                   open a can of worms!



http://www.amphora-research.com/      17
This Presentation
             •     Not really going to talk about our products
                 •   But we’d be delighted to talk to you later!
             •     But we will cover
                 •   Typical issues
                 •   Some of the basic lessons which seem to crop
                     up time and again
                 •   Some tools to help you explore some tricky
                     issues
                 •   Some of the common pitfalls

http://www.amphora-research.com/       18
Typical issues
              in the Notebook Process


             •     Who keeps Notebooks
             •     What they put in them
             •     What they keep elsewhere




http://www.amphora-research.com/      19
People aren’t keeping
                 notebooks properly
             •     Typically in most larger organistions
                 •   20% of the people who are laboriously creating
                     notebooks (fully witnessed) don’t need to
                     because their work isn’t IP sensitive
                 •   A fair number of the most prolific inventors
                     aren’t keeping notebooks at all and there’s very
                     little evidence of their work
             •     Most companies have a very low compliance with
                   their paper process for signing & witnessing


http://www.amphora-research.com/         20
They’re writing the
                     wrong stuff down
             •     Often very difficult for scientists to know what
                   they should be writing up
                 •   Some think all that matters is data, when we
                     really care about what was going on in their
                     brains
             •     Need simple guidance which can be applied in a
                   variety of situations



http://www.amphora-research.com/        21
They keep too much
                        stuff
             • Most scientists view any data as valuable
             • So they keep everything
              • Generally anywhere
              • With little indexing
             • A nightmare when it comes to legal
                   discovery

http://www.amphora-research.com/   22
They keep too much
                        stuff
             • Your Records Manager is your best friend
              • A well thought and consistent Records
                       Management process is your best asset
             • This isn’t really a Notebook problem – but
                   it is your problem



http://www.amphora-research.com/        23
Some Good News

             •     A properly designed Patent Evidence system will give you
                   better more reliable records than the existing paper
                   system

                 •     And save an awful lot of scientist time!

             •     With an electronic system you get a much better idea of
                   what’s really going on

                 •     You can coach the scientists



http://www.amphora-research.com/              24
Some Good News
             • You will get very high levels of compliance
                   with your requirements
                 • For example documents tend to be
                       witnessed in less than an hour compared
                       to weeks
                 • An ELN can enforce some structure (if
                       desired)

http://www.amphora-research.com/       25
SOP design
             •     Most Standard Operating Procedures are
                 •   Too detailed & specific
                 •   Too long
             •     Better to have a simple SOP which describes what
                   you want
                 •   “All scientists should write up their experiments in
                     an approved Lab Notebook such that someone
                     skilled in the art can reproduce their work”
                 •   etc.
             •     Then have guidance documents for each area

http://www.amphora-research.com/           26
Some tools for dealing
                with diversity
             •     Many projects get stuck on the sheer complexity
                   of the scientific process
                 •    Especially in larger firms
                 •    With many different spheres of activity
             •     Two frameworks which might help
                 •    Look at the diversity of activity and where to
                      put your attention
                 •    Tease out what data is important and what isn’t


http://www.amphora-research.com/         27
Dealing with Diversity


                                                        y s,
                                                      nc es
                                                    te oc
                              Corporate aspects
                                                 sis , Pr
                                                                                  Focus IP concerns

                                             on e
                                           C lin
                                                                                         here
                                      (Records, IP protection, Sharing)
                                                ip
                                            isc
                                           D
                Medicinal Chemistry


                                      Process Chemistry


                                       Molecular Biology


                                         Pharmacology s
                                                                                    Let them use

                                                     o                            whatever systems
                                                  ha
                                                                                   they want here
                                                C


                                                                           Etc.
                                                                                  (because they will
                                            ive


                                                                                       anyway)
                                          at
                                        re
                                      C




http://www.amphora-research.com/                                      28
Don’t be tempted
             •     Don’t be tempted to mix where the scientists
                   work, and the record keeping system
                 •   We tried that with the paper notebook and that
                     didn’t work out well for anyone
             •     Creates lots of issues for introduction & ownership
             •     Also, don’t mix systems for IP protection and
                   Regulatory Compliance
                 •   Different problems
                 •   Very hard (impossible?) to do in one place


http://www.amphora-research.com/         29
What’s Important
             •     Most scientific activity creates
                   electronic “Stuff”
             •     Some of this is more useful than others
             •     Useful to look at things as a pyramid          Programmes


                                                                     Projects


                                                                  Experiments


                   Not so interesting, Long Term             Interpreted Data/Reports

                    Harder to preserve anyway                       Raw Data




http://www.amphora-research.com/                   30
What goes in the
                                                         notebook
                                                                                                           Programmes


                                                                                                              Projects

                    Corporate aspects                                                                      Experiments
                                 (Records, IP protection, Sharing)

                                                                                                      Interpreted Data/Reports
           Medicinal Chemistry


                                   Process Chemistry


                                                       Molecular Biology


                                                                           Pharmacology




                                                                                                             Raw Data
                                                                                          Etc.




http://www.amphora-research.com/                                                                 31
What goes in the
                          notebook

             • Nothing need change from the paper
                   notebook process
                 • Just because you can dump loads of raw
                       data in, doesn’t mean you need to



http://www.amphora-research.com/       32
What goes in the
                          notebook
             • Scientists will often need specific guidance
                   on what to put in for different
                   circumstances
                 • Often what’s currently happening isn’t
                       what you need
                 • One advantage of an electronic system is
                       you can sample what they’re doing and
                       offer gentle assistance

http://www.amphora-research.com/       33
Diversity

             • Doesn’t have to be a killer problem
             • Moving to an electronic system will make
                   things a lot easier
                 • However you will uncover issues which
                       have remained hidden



http://www.amphora-research.com/         34
Pitfalls for the unwary

             • Communication gaps
             • IT departments
             • Records Management
             • Commercial issues

http://www.amphora-research.com/   35
Communication Gaps
             •     The general Patent Evidence problem bridges many
                   departments
                 •     Legal, Scientists, Management, Business Development,
                       Quality, Librarians etc.
                 •     In most companies the conversation that created the
                       current process happened generations ago
             •     When you try to modernise this process for the
                   electronic world
                 •     You need to re-have that conversation with new
                       assumptions
                 •     And you now have to involve a new player, IT!

http://www.amphora-research.com/             36
Communication Gaps
             •     It seems that there’s precious little common
                   ground between some of these groups
             •     A surprising amount of our time is spent helping
                   these groups talk with each other
             •     One powerful tool is the “Fire Drill”
                 •    Take a notebook record “Into court”
                 •    “Depose” the scientist
                 •    Then start asking difficult questions of IT


http://www.amphora-research.com/        37
Fire Drill outcomes

             •     Everyone finds them very useful
             •     Scientists often had no idea what would happen
                 •   Radically change how they write things up
             •     IT had no idea what happens when a bunch of
                   lawyers start asking questions
             •     Everyone now understands the fuller picture



http://www.amphora-research.com/        38
IT Departments
             •     IT is unfortunately generally charged with keeping
                   costs low
             •     Unfortunately this means “IT costs”
             •     There are plenty of times where optimising for
                   low IT costs
                 •     Increases legal costs
                 •     Increases legal risk
                 •     Could completely imperil the evidence you’ve
                       created
             •     Most IT groups need a fire drill to internalise this

http://www.amphora-research.com/            39
Records Management

             • The unsung heros of organisations
             • Make sure you nominate a Custodian of
                   every IP-critical system you have, at the
                   outset



http://www.amphora-research.com/       40
Records Management
             •     Most IT tools have well-meaning features which
                   are really nasty from a records perspective
                 •    e.g. regulatory systems which create masses of
                      unhelpful detailed data with no way of purging it
             •     Few IT tools are built with long term records
                   involved
                 •    It really isn’t in the vendor’s interest to worry
                 •    Most vendors aren’t really all that aware that
                      more is not better


http://www.amphora-research.com/          41
Commercial Issues
             •     Most industrial organisations work with partners
                   & governments
             •     Those contracts contain clauses around
                   confidentiality, “Chinese Walls”, records retention
                   etc.
             •     Few IT tools deal gracefully with these issues
             •     Worse, few organisations have an efficient and
                   reliable process for getting the Information
                   required to implement these contracts


http://www.amphora-research.com/         42
Summary
             •     IP concerns are often not really something a
                   scientist worries about
             •     The situation in most organisations could
                   certainly do with some improvement
             •     An Electronic system can really help improve IP
                   protection, and make scientists happy
             •     But it does need a little care
             •     We’d love to talk further…


http://www.amphora-research.com/        43

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2008 09 16 Walking The Tightrope between lawyers and scientists

  • 1. Walking the tightrope between scientists and lawyers Simon Coles CTO & Co-founder
  • 2. Walking the tightrope between scientists and lawyers • My Background • A perspective on The Problem • Some thoughts 2
  • 3. Copies of these slides http://www.amphora-research.com/ 3
  • 4. About Amphora • Started in ELNs in 1996 • Globally deployed, fully electronic ELN for Kodak • Grew from there... 4
  • 5. Who we work with
  • 6. Who we work with
  • 7. What we do • Patent Evidence Creation & Preservation • Make lawyers happy • Which means you can make scientists happy • Sometimes our stuff is used... • Standalone With normal Office software • In conjunction with other “ELN” products http://www.amphora-research.com/ 7
  • 8. Is that an ELN? • Depends what you mean by “Electronic Lab Notebook” • If you are looking at the records management & patent side, probably • If your a scientist, the best thing we can be is invisible http://www.amphora-research.com/ 8
  • 9. Perspective • Everything I say is generalisations of complex circumstances • Most of what’s here is true for most people • But everything here is contradicted by at least one of our customers http://www.amphora-research.com/ 9
  • 10. Your Company • Your circumstances are the biggest variant • Commercial environment • Scientific area • Working styles http://www.amphora-research.com/ 10
  • 11. The Problem • Getting scientists to create good, reliable Lab Notebooks was hard enough before computers came along • In the modern lab, it is even harder • They’re working electronically • Often with no regard for Records Management issues, Discovery implications etc. http://www.amphora-research.com/ 11
  • 12. The Problem • You need consistent practices across the organisation • For diverse scientific activity • Even for every large companies • You also need to deal with per-country niceties http://www.amphora-research.com/ 12
  • 13. Discovery Problems, too • Everyone knows Electronic records admissible and useful in US Patent disputes • But if you end up in a fight, anything you’ve got to disclose everything you have • Unless you’ve got a really good records management programme, there’s going to be a lot of stuff • Most of the time this can’t help you, and might well hurt you • And it will cost a fortune to find and disclose! http://www.amphora-research.com/ 13
  • 14. ELN projects and IP • Paper Lab Notebooks are a vital part of your organisation’s IP protection strategy • Work has been getting increasingly electronic • Now (often as the final piece) you’re replacing the paper notebook with an ELN http://www.amphora-research.com/ 14
  • 15. IP & Digital Science • It’s not just about the ELN • You’ve got an awful lot of other systems which might be used in evidence http://www.amphora-research.com/ 15
  • 16. IP & Digital Science • It’s not just about the technology • In fact it’s very little to do with the technology • It’s about how you use the systems, and look after them http://www.amphora-research.com/ 16
  • 17. Beware • It is quite possible that the ELN project is the first one to address IP & records issues in R&D for a long time • It is quite possible the ELN project will open a can of worms! http://www.amphora-research.com/ 17
  • 18. This Presentation • Not really going to talk about our products • But we’d be delighted to talk to you later! • But we will cover • Typical issues • Some of the basic lessons which seem to crop up time and again • Some tools to help you explore some tricky issues • Some of the common pitfalls http://www.amphora-research.com/ 18
  • 19. Typical issues in the Notebook Process • Who keeps Notebooks • What they put in them • What they keep elsewhere http://www.amphora-research.com/ 19
  • 20. People aren’t keeping notebooks properly • Typically in most larger organistions • 20% of the people who are laboriously creating notebooks (fully witnessed) don’t need to because their work isn’t IP sensitive • A fair number of the most prolific inventors aren’t keeping notebooks at all and there’s very little evidence of their work • Most companies have a very low compliance with their paper process for signing & witnessing http://www.amphora-research.com/ 20
  • 21. They’re writing the wrong stuff down • Often very difficult for scientists to know what they should be writing up • Some think all that matters is data, when we really care about what was going on in their brains • Need simple guidance which can be applied in a variety of situations http://www.amphora-research.com/ 21
  • 22. They keep too much stuff • Most scientists view any data as valuable • So they keep everything • Generally anywhere • With little indexing • A nightmare when it comes to legal discovery http://www.amphora-research.com/ 22
  • 23. They keep too much stuff • Your Records Manager is your best friend • A well thought and consistent Records Management process is your best asset • This isn’t really a Notebook problem – but it is your problem http://www.amphora-research.com/ 23
  • 24. Some Good News • A properly designed Patent Evidence system will give you better more reliable records than the existing paper system • And save an awful lot of scientist time! • With an electronic system you get a much better idea of what’s really going on • You can coach the scientists http://www.amphora-research.com/ 24
  • 25. Some Good News • You will get very high levels of compliance with your requirements • For example documents tend to be witnessed in less than an hour compared to weeks • An ELN can enforce some structure (if desired) http://www.amphora-research.com/ 25
  • 26. SOP design • Most Standard Operating Procedures are • Too detailed & specific • Too long • Better to have a simple SOP which describes what you want • “All scientists should write up their experiments in an approved Lab Notebook such that someone skilled in the art can reproduce their work” • etc. • Then have guidance documents for each area http://www.amphora-research.com/ 26
  • 27. Some tools for dealing with diversity • Many projects get stuck on the sheer complexity of the scientific process • Especially in larger firms • With many different spheres of activity • Two frameworks which might help • Look at the diversity of activity and where to put your attention • Tease out what data is important and what isn’t http://www.amphora-research.com/ 27
  • 28. Dealing with Diversity y s, nc es te oc Corporate aspects sis , Pr Focus IP concerns on e C lin here (Records, IP protection, Sharing) ip isc D Medicinal Chemistry Process Chemistry Molecular Biology Pharmacology s Let them use o whatever systems ha they want here C Etc. (because they will ive anyway) at re C http://www.amphora-research.com/ 28
  • 29. Don’t be tempted • Don’t be tempted to mix where the scientists work, and the record keeping system • We tried that with the paper notebook and that didn’t work out well for anyone • Creates lots of issues for introduction & ownership • Also, don’t mix systems for IP protection and Regulatory Compliance • Different problems • Very hard (impossible?) to do in one place http://www.amphora-research.com/ 29
  • 30. What’s Important • Most scientific activity creates electronic “Stuff” • Some of this is more useful than others • Useful to look at things as a pyramid Programmes Projects Experiments Not so interesting, Long Term Interpreted Data/Reports Harder to preserve anyway Raw Data http://www.amphora-research.com/ 30
  • 31. What goes in the notebook Programmes Projects Corporate aspects Experiments (Records, IP protection, Sharing) Interpreted Data/Reports Medicinal Chemistry Process Chemistry Molecular Biology Pharmacology Raw Data Etc. http://www.amphora-research.com/ 31
  • 32. What goes in the notebook • Nothing need change from the paper notebook process • Just because you can dump loads of raw data in, doesn’t mean you need to http://www.amphora-research.com/ 32
  • 33. What goes in the notebook • Scientists will often need specific guidance on what to put in for different circumstances • Often what’s currently happening isn’t what you need • One advantage of an electronic system is you can sample what they’re doing and offer gentle assistance http://www.amphora-research.com/ 33
  • 34. Diversity • Doesn’t have to be a killer problem • Moving to an electronic system will make things a lot easier • However you will uncover issues which have remained hidden http://www.amphora-research.com/ 34
  • 35. Pitfalls for the unwary • Communication gaps • IT departments • Records Management • Commercial issues http://www.amphora-research.com/ 35
  • 36. Communication Gaps • The general Patent Evidence problem bridges many departments • Legal, Scientists, Management, Business Development, Quality, Librarians etc. • In most companies the conversation that created the current process happened generations ago • When you try to modernise this process for the electronic world • You need to re-have that conversation with new assumptions • And you now have to involve a new player, IT! http://www.amphora-research.com/ 36
  • 37. Communication Gaps • It seems that there’s precious little common ground between some of these groups • A surprising amount of our time is spent helping these groups talk with each other • One powerful tool is the “Fire Drill” • Take a notebook record “Into court” • “Depose” the scientist • Then start asking difficult questions of IT http://www.amphora-research.com/ 37
  • 38. Fire Drill outcomes • Everyone finds them very useful • Scientists often had no idea what would happen • Radically change how they write things up • IT had no idea what happens when a bunch of lawyers start asking questions • Everyone now understands the fuller picture http://www.amphora-research.com/ 38
  • 39. IT Departments • IT is unfortunately generally charged with keeping costs low • Unfortunately this means “IT costs” • There are plenty of times where optimising for low IT costs • Increases legal costs • Increases legal risk • Could completely imperil the evidence you’ve created • Most IT groups need a fire drill to internalise this http://www.amphora-research.com/ 39
  • 40. Records Management • The unsung heros of organisations • Make sure you nominate a Custodian of every IP-critical system you have, at the outset http://www.amphora-research.com/ 40
  • 41. Records Management • Most IT tools have well-meaning features which are really nasty from a records perspective • e.g. regulatory systems which create masses of unhelpful detailed data with no way of purging it • Few IT tools are built with long term records involved • It really isn’t in the vendor’s interest to worry • Most vendors aren’t really all that aware that more is not better http://www.amphora-research.com/ 41
  • 42. Commercial Issues • Most industrial organisations work with partners & governments • Those contracts contain clauses around confidentiality, “Chinese Walls”, records retention etc. • Few IT tools deal gracefully with these issues • Worse, few organisations have an efficient and reliable process for getting the Information required to implement these contracts http://www.amphora-research.com/ 42
  • 43. Summary • IP concerns are often not really something a scientist worries about • The situation in most organisations could certainly do with some improvement • An Electronic system can really help improve IP protection, and make scientists happy • But it does need a little care • We’d love to talk further… http://www.amphora-research.com/ 43