Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Creating Value in Yammer: Value maturity model 080914


Published on

Presentation by Simon Terry from the Microsoft Enterprise Social Masterclass event in Melbourne on 9 September 2014 on the creation of value in enterprise social collaboration in Office 365 and Yammer networks. The presentation is a high level overview of the Value Maturity Model of enterprise social networking value creation.

Published in: Business
  • Be the first to comment

Creating Value in Yammer: Value maturity model 080914

  1. 1. Creating Value in Yammer: The Value Maturity Model 8 September 2014 Simon Terry 1
  2. 2. You Have What You Need 2 Purpose Networks Community & Work How do you better enable the creation of strategic value?
  3. 3. Pushing against work, networks and communities is unsustainable • Faddish: ‘Social media is viral technology’ • One-way: ‘We need a new way to communicate to our employees’ • Special: ‘We will use it for our innovation day’ • Controlled: ‘We want to see praise, but we don’t want to see criticism’ • Artificial: ‘We will reward every employee for posting every day’ 3 Be Human
  4. 4. Every day value creation through every day work Connect Share Solve Innovate Who? What? How? Why don’t we? Value Trust Empowerment Collaboration Agility 4 © Simon Terry 2014
  5. 5. Maturity sees increasingly valuable questions Connect Share Solve Innovate WHO is the product manager? WHAT are the features of the product? HOW do I apply this product in my customer’s situation? WHY DON’T we have a product to meet this customer need? being asked by users 5 © Simon Terry 2014
  6. 6. Focus on every day value for every day work • Be clear what creates value: – For users & teams – For key initiatives – For the organisation • Use your champions, networks, communities, and leaders (in that order) • Work Out Loud • Experiment 6 Focus on the interactions, not the transactions