Enterprise Social
Collaboration:
From NAB to Change
Agents Worldwide
Simon Terry
@simongterry
Evolution of A Responsive Culture
Connect
Share
Solve
Innovate
Who? What? How? Why don’t we?
Value
Trust
Empowerment
Agili...
Connecting
Finding People Across Silos
Not all communication
happens in Yammer
Source: NAB
Connect
Sharing Information on Work
Working Out Loud
Answering Queries
Clarifying Strategy
Share
Improving Customer Experience
Source: NAB
Solve
Solve
“Kaizen is about changing
the way things are. If you
assume that things are all
right the way they are, you
can’t do...
Engaging an Advisory Board
Source: sidekicker.com.au
Innovate
Managing Client Projects Responsively Innovate
Innovate
“The entrepreneur
always searches for
change, responds to it,
and exploits it as an opp
- Peter Drucker
5 Mindsets of Social Collaboration
Source: http://simonterry.tumblr.com/post/75026842782/
Getting Started
1. Connect Champions & Communities
2. Encourage Working Out Loud
3. Ask People to Solve Problems & Experim...
Questions?
Connect
Share
Solve
Innovate
Who? What? How? Why don’t we?
Microsoft Enterprise Social: From NAB to Change Agents Worldwide Sydney 250314 (with narration)
Microsoft Enterprise Social: From NAB to Change Agents Worldwide Sydney 250314 (with narration)
Microsoft Enterprise Social: From NAB to Change Agents Worldwide Sydney 250314 (with narration)
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Microsoft Enterprise Social: From NAB to Change Agents Worldwide Sydney 250314 (with narration)

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A presentation with narration from the Microsoft Enterprise Social event in Sydney on 25 March 2014 on experiences with Yammer and Enterprise Social Collaboration at NAB, Sidekicker.com.au and Change Agents Worldwide. The presentation includes the Connect>Share>Solve>Innovate model of maturity and highlights the role of an ESN as infrastructure for culture, particularly the development of a more responsive culture in organisations in line with the Responsive Organisation Manifesto.

If you are interested in learning more or want help developing a more responsive culture in your organisation, please get in contact.

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Microsoft Enterprise Social: From NAB to Change Agents Worldwide Sydney 250314 (with narration)

  1. 1. Enterprise Social Collaboration: From NAB to Change Agents Worldwide Simon Terry @simongterry
  2. 2. Evolution of A Responsive Culture Connect Share Solve Innovate Who? What? How? Why don’t we? Value Trust Empowerment Agility Your Yammer Network is critical infrastructure for a responsive culture
  3. 3. Connecting
  4. 4. Finding People Across Silos Not all communication happens in Yammer Source: NAB Connect
  5. 5. Sharing Information on Work Working Out Loud Answering Queries Clarifying Strategy Share
  6. 6. Improving Customer Experience Source: NAB Solve
  7. 7. Solve “Kaizen is about changing the way things are. If you assume that things are all right the way they are, you can’t do kaizen. So change something!” - Taiichi Ohno Photo: Toyota Manufacturing Corporation
  8. 8. Engaging an Advisory Board Source: sidekicker.com.au Innovate
  9. 9. Managing Client Projects Responsively Innovate
  10. 10. Innovate “The entrepreneur always searches for change, responds to it, and exploits it as an opp - Peter Drucker
  11. 11. 5 Mindsets of Social Collaboration Source: http://simonterry.tumblr.com/post/75026842782/
  12. 12. Getting Started 1. Connect Champions & Communities 2. Encourage Working Out Loud 3. Ask People to Solve Problems & Experiment 4. Track Progress to Strategic Goals
  13. 13. Questions? Connect Share Solve Innovate Who? What? How? Why don’t we?

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