UX from 30,000ft (COMP33512 - Lecture 13 & 14 - 2012/2013)

1,127 views

Published on

Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-7/
Video URL: http://youtu.be/fOY92aN1Tsk
Slides: http://www.slideshare.net/simon-harper/ux-from-30000ft-lecture-1314

Lectures 13. & 14. ‘Emotional Use’ – or ‘enabling the user to achieve positive instinctive or intuitive feeling such as joy or well-being.’ The emotional experience must be investigated and designed such that a holistic user experience (taking into account the users feelings) can be created.

Published in: Education, Technology, Business
  • Be the first to comment

  • Be the first to like this

UX from 30,000ft (COMP33512 - Lecture 13 & 14 - 2012/2013)

  1. 1. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break! The User Experience from 30,000ft #comp33512 Week 07 – Lectures 13/14 Simon Harper University of Manchester Semester 2 – 2012/13 last update: March 4, 2013 The User Experience from 30,000ft 1 / 17
  2. 2. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!UX Pop Quiz 1. What are the pros and cons of gamification? 2. How could you include social / group dynamics into your system? 3. How can you enhance the users perception of fun? 4. What is the ‘skeptic’ view of Gamification? 5. List a principle and describe it. ...expanded on pg. 204. The User Experience from 30,000ft 2 / 17
  3. 3. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Affective Experience Affective, adj. “Of or relating to the affections or emotions, esp. as contrasted with the intellect or rational faculty; emotional.” c1443 R. Pecock Reule of Crysten Religioun (Morgan M 519) 386. ...expanded in ‘Principles of Affective Experience’ (pg. 165) The User Experience from 30,000ft Affective Experience 3 / 17
  4. 4. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Why Do Different People Love or Hate the Same Thing? Figure 56. ‘Microsoft’s Metro UI’; pg. 166 The User Experience from 30,000ft Affective Experience 4 / 17
  5. 5. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Collated Affective Concepts and Touch-points ...expanded in ‘Collated Affective Concepts’ (pg. 176) Collated Affective Concepts and The User Experience from 30,000ft Touch-points 5 / 17
  6. 6. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Collated Affective Concepts and Touch-points ...expanded in ‘Collated Affective Concepts’ (pg. 176) Collated Affective Concepts and The User Experience from 30,000ft Touch-points 5 / 17
  7. 7. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Collated Affective Concepts and Touch-points ...expanded in ‘Collated Affective Concepts’ (pg. 176) Collated Affective Concepts and The User Experience from 30,000ft Touch-points 5 / 17
  8. 8. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Potted Principles of Affective User Experience ‘Quality’ Does the artefact feel like Quality? ‘Aesthetics’ Is it aesthetically pleasing? ‘Flow’ Do you encourage flow? ‘Pleasantness’ Is it interactively pleasing? ‘Satisfaction’ Will users feel satisfied with their interactions? Collated Affective Concepts and The User Experience from 30,000ft Touch-points 6 / 17
  9. 9. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break! ...expanded in ‘Facilitate Quality’ (pg. 181)Facilitate Quality Questions to think about as you design your prototype: Do you feel that the interface exhibits current best practice? Is the interface design fit-for-purpose for each stakeholder? Did the best people for each job work on the interface and it’s interactions? Is the underlaying code cleanly built? Has quality been maintained at every level? Collated Affective Concepts and The User Experience from 30,000ft Touch-points 7 / 17
  10. 10. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break! ...expanded in ‘Facilitate Aesthetics’ (pg. 181)Facilitate Aesthetics Questions to think about as you design your prototype: Is the design beautiful? Does the design maximise enticement? Does the visual design reduce complexity and is the design minimalist? Will the user perceive aesthetic quality? Is the design current and does it convey the desired ‘image’ ? Collated Affective Concepts and The User Experience from 30,000ft Touch-points 8 / 17
  11. 11. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break! ...expanded in ‘Facilitate Flow’ (pg. 182)Facilitate Flow Questions to think about as you design your prototype: Does the visual flow support the interactive flow? Do real world and virtual world touch-points drive the flow? Is there a defined beginning and end? Is there a narrative flow (people remember narratives better than instructions)? Is there an absence of cyclic or repetitious flow? Collated Affective Concepts and The User Experience from 30,000ft Touch-points 9 / 17
  12. 12. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break! ...expanded in ‘Facilitate Personality’ (pg. 185)Facilitate Personality Questions to think about as you design your prototype: Do you expect this design to fulfil and please the user? Will the expected emotions support positive anticipation? Will they be satisfied as they progress through the interactivity? Do you dovetail into their perceived satisfaction? If nothing else will the emotional responses here be positive? Collated Affective Concepts and The User Experience from 30,000ft Touch-points 10 / 17
  13. 13. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break! ...expanded in ‘Facilitate Satisfaction’ (pg. 183)Facilitate Satisfaction Questions to think about as you design your prototype: Will the user find the interactions rewarding? Will the expected emotions support positive remembrances? Will the user remember a pleasing experience, if the the system is work based? Are there any tangible rewards? Have you allowed them to register satisfaction (or not) buy using, say, a ‘star’ rating? Collated Affective Concepts and The User Experience from 30,000ft Touch-points 11 / 17
  14. 14. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Facilitate Personality –Ling’s Cars: Figure 63. ‘Ling’s Cars’; pg. 184 The User Experience from 30,000ft Remember 12 / 17
  15. 15. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Remember Figure 62. ‘Yerkes Dodson Curve’; pg. 181 The User Experience from 30,000ft Remember 13 / 17
  16. 16. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Remember Figure 74. ‘Csikszentmihalyi’s ‘Flow’ Diagram’; pg. 202 The User Experience from 30,000ft Remember 13 / 17
  17. 17. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Pop Quiz for next week... 1. Why is it difficult to know if the affective principles have been captured in software correctly? 2. Why is affective computing different to affective experiences? 3. How do Aesthetics and Visual Complexity relate to each other? 4. How does narrative art relate to the principle of Flow? 5. Why is Emotion difficult to quantify? What is one possible solution? ...expanded on pg. 186. The User Experience from 30,000ft Wrapping Up 14 / 17
  18. 18. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!To Do for next week... 1. Pop Quiz (pg. 186) Discuss Next Week; and 2. Read your notes up to the end of ‘Self Assessment Questions’ (pg. 186) The User Experience from 30,000ft Wrapping Up 15 / 17
  19. 19. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Any Questions? Simon Harper 2.44 Kilburn Building 0161 275 0599 (OR x50599) simon.harper@manchester.ac.uk Office Hours: Friday 14:00–18:00 Figure 93. ‘Simon Harper – Your Mild-Mannered Course Tutor’; pg. 326 ...expanded in ‘Contact’ (pg. 326) The User Experience from 30,000ft Wrapping Up 16 / 17
  20. 20. Affective Experience Collated Affective Concepts and Touch-points Remember Wrapping Up Break!Let’s Have a Break! Back in 10 Minutes! Come see me now if you have Questions Regarding this Lecture! The User Experience from 30,000ft Break! 17 / 17

×