Effective Evaluations


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Effective Evaluations in Toastmasters program.
Presented at the "Toastmaster Leadership Institute" in Krakow, Poland, July 2012

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Effective Evaluations

  1. 1. Effective Evaluations Silvana Wasitova DTM Division E Governor - D59, 2012-2013 Krakow, July 2012
  2. 2. When you received an evaluation,what made it good?
  3. 3. When you received an evaluation,what made it not so good?
  4. 4. One Technique The Sandwich 4
  5. 5. Discussion1. For a 30-minute advanced-manual speech, how long should be the evaluation?2. An advanced speech needs to be evaluated by an advanced speaker.3. A beginner’s speech should be evaluated by another beginner.4. I disagree with the speaker’s topic!!!
  6. 6. The Atkins Sandwich : No Carbs! Good for: Experienced speakers Those who ask for it 6
  7. 7. Who benefits from a TM Evaluation?The SpeakerThe EvaluatorThe Audience!
  8. 8. The Matrix Plus DeltaContentDelivery
  9. 9.  CONTENT Organization (Opening/Body/Conclusion, main points/subpoints), Message Clarity, Purpose, Transitions Ideas, Logic, Stories, examples, anecdotes, Entertainment (humor, interest) DELIVERY Eye Contact Body Language (appearance, gestures, use of space) Facial Expression Vocal Variety (volume, pitch, rate, pauses) Choice of Words (vivid, descriptive, poetic) Visual Aids (props, projections) Filler Words(ahs, ums, repeats, frequently used words/phrases) Grammar Pronunciation Manner (directness, assurance, enthusiasm)
  10. 10. From Andrew Dugan
  11. 11. The Sensory Matrix Plus DeltaWhat ISawWhat IHeardWhat IFelt
  12. 12. Steps by steps: Before the meeting: contact speaker, ask for the speech objectives and personal objectives: what areas they would like to get feedback on; check their speaking frequency record on EasySpeak Before meeting starts: read the project and past evaluations; confirm focus areas During the speech: be attentive to the speaker; take notes After the meeting: explain any specific points you could not elaborate on during the oral evaluation
  13. 13. Summary1. Check speech objectives, speaker’s goals & past records2. Listen actively, with ears and eyes; show that you care3. Personalize to the speaker, their experience & level4. Avoid generalizations, e.g. “Everyone felt…”5. Nourish their self esteem, provide positive reinforcement & direction, help the speaker stay motivated, remind their speaker that their goals are attainable6. Evaluate the speech delivery, not the speech content, nor the speaker’s views/positions7. Extrapolate the lessons for the audience to learn
  14. 14. Evaluationsamazing learning toola safe & nurturing environment
  15. 15. Silvana Wasitova, DTMDivision E Governor - D59, 2012-2013SilvanaDTM@yahoo.com+41 79 558 0509@wasitova