Current response1 presentation day 1

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Current response1 presentation day 1

  1. 1. RESIDENTIAL CARE WORKERINDUCTION MANUAL / PROGRAM DAY I “A community of caring”
  2. 2. Mission Statement –Response One aims to provide quality services to attract, develop, motivate andretain a diverse workforce within a supportive work environment. We do this with an emphasis on customer service, based onconsultation and communication with
  3. 3. True/False An agency DSW’s role is different to a permanent DSW’s role.y/n A DSW is responsible, for the delivery of the highest quality of care and service provision that is possible.y/n An agency DSW’s role is only to clean and babysit.y/n An agency DSW should always take directives and instructions from a permanent DSW.y/n It is an agency DSW’s responsibility to provide advocacy for the a person living with a disability. It is OK for an DSW to take a client to their house for dinner. An agency DSW has no say in a person’s behaviour management plan An agency DSW has a say in how a unit can be run Understanding Your Role as a Residential Care Worker
  4. 4. Group Discussion1. What is a Disability Support Worker?2. What do you think their role is?3. What attributes or skills do you think is required to be a good DSW? Understanding Your Role as a Residential Care Worker
  5. 5. What is a Disability Support Worker? To provide a high level of service for people accessing, disability services. The duties of the DSW can vary widely depending on where the individual works. A DSW may assist people with daily living and hygiene tasks or assist people to access the community etc. In a disability support setting the DSW provides, assistance with lifestyle and care requirements of the individual, maximising the quality of life, for that person. The DSW is responsible for assisting in the promotion of best practise service provision, in accordance with “Response Ones” quality assurance framework and relevant government policy and procedure. A DSW is required implement and deliver all “Active Support Progams”that are in place for all individuals utilising the service. Understanding Your Role as a Disability Support Worker
  6. 6. Who are the people accessing disability services? Many people use various “specialist services” that cater to the needs of individuals who are living with a disability. These services include : Residential accommodation , respite care , day services, therapeutic , recreation , vocational . People usually undergo a range of formal assessments prior to approaching a service provider.This happens so the individual and their family/carers can focus on prioritising the allocation of services and associated funding. A person assessed as having an intellectual disability will access services with the assistance of advocay, which usually takes the form of an appointed guardian, case manager , key- representative(carer) or broker. There are various known forms of disabilities they may included: ABI (acquired brain injury, intellectual disability , physical disability or a combination of various disabilities, sometimes refered to as “dual” or “multi” disability. Understanding Your Role as a Residential Care Worker
  7. 7. Importance of R1 Workers Show initiative and be responsible. Don’t hold back, as your experience and expertise is why you have been chosen! Show that you are a “Response One” representative that makes a difference in the way that you carry yourself and exhibit your professional work ethic. Yet at the same time, retain your own ability to assess and act as a valued individual team member . Be a positive and informed role-model. At all times remember and stay within the boundaries of the client and primary service providers , quality framework. You are their to assist in choice and lifestyle, not to make that choice on someone elses behalf or to influence their lifestyle. “Response One” staff are to make themselves available to perform all tasks that would normally be required of the person they are replacing.At the same time remember your limitations and communicate this to the client or service provider.It could be an opportunity to learn new skills! “Response One” staff are team players and therefore are required to respect all workplace colleagues .This does not mean that you lay down your own ethics and morals, rather it helps to indicate your professional standing. Understanding Your Role as a Disability Support Worker
  8. 8. PREJUDICE [‘predjudis] An opinion formed beforehand, especially an unfavourable one based on inadequate facts. The act or condition of holding such opinions Intolerance of, or dislike for people of a specific sex, race, religion,physical/intellectual capacity etc. Prejudice on the Job
  9. 9. Your Turn!Group DiscussionHow have people shown prejudice towards you growingup, and in the community?In what ways can an DSW show prejudice in the workplace?How can a prejudice attitude affect your role as an DSW? Prejudice on the Job
  10. 10. Qualities necessary to be a good DSW Patience Integrity Understanding Inclusive Being non- Tolerance Empathy judgemental Prejudice on the Job
  11. 11. MORNING TEA Break Time 15 minutes
  12. 12. The Importance of Confidentiality The Department of Human Services (DHS) is committed to protecting privacy of personal information. DHS endorses fair information handling practices in compliance with the Information Privacy Act 2000 (Vic) and Health Records Act 2001 (Vic). Personal information is only used for purposes intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law. Be EXTREMELY careful with the use of personal cameras and social networking sites. When working in a service/facility, watch how and when you are able to talk about people and what you are allowed to disclose. If you are unable to talk about a person without giving descriptions that may lead to the person being easily identifiable, it is best not to say anything unless there is risk involved.
  13. 13. DIFFERENT TYPES OF CARE High physical support Medical support Continence and bowel management Behaviours of Concern and restrictive environments Mental health Forensic Assisted independent lifestyle programs Employment and Pre-Vocational assistance Adult and Childrens respite
  14. 14. RESPONSIBILITIES, DUTIES, TASKS Participating in the working rotation and sleep-over duties on a regular basis Providing the personal needs of people in co-operation with other team members Liaising with relatives, and other significant people Forming pro-active partnerships with the people using the service which will inturn, facilitate the care and inclusion process and encourage service users to participate fully in the opportunities offered by the facility Participating in the “client centered approach” process, providing verbal and written contributions to reports and programs Responsibilities, Duties and Tasks
  15. 15.  Being aware of developments in best practice outcomes and requirements Being familiar with departmental policies and procedures Attending and taking an active part in team meetings Participate in staff development and training as directed by management Being aware of ethnic, cultural and religious issues and anti-oppressive practice Actively promoting the role of home. Responsibilities, Duties and Tasks
  16. 16. General Duties To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training. To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job. To promote Health and Safety that align with the facilities Health and Safety Policy . Accurate and concise report writing Thorough handover to next staff coming on shift. Responsibilities, Duties and Tasks
  17. 17. Understanding and Following Procedures As a valued employee of Response One we ask that you display good work practice and follow procedures set out by each Residential Unit when on shift. IMPORTANT: if ever unsure, call R1 support 0426 973 885 or 1300 759 207 Responsibilities, Duties and Tasks
  18. 18. Duty of Care DHS policy provides information regarding staff obligations in the work place. The children with whom we work with have had difficult and often damaging experiences making it a challenge to care for and can place themselves or others at risk. Recognising vulnerable children requires extra attention for decision making. Legal Responsibilities
  19. 19. Legislation Children, Youth and Families Act (CYF Act) Law of Negligence Duty of Care Breach of Duty of Care Injury Legal Responsibilities
  20. 20. Summary - CYF Act1. RCW’s must take reasonable care to avoid causing injury to:  clients  families and carers of clients  any other person who is likely to be affected by the department’s actions2. RCW’s must consider a range of factors by using their professional experience and judgement to make a final decision for the most appropriate course of action. Legal Responsibilities
  21. 21. Summary – CYF Act continuedFactors for RCW’s to consider: • The risk of harm and the likelihood of harm occurring • The sort of injuries that could occur and the potential seriousness of those injuries • What precautions could be taken • Whether the staff member is authorised to take or permit the action • The usefulness of the particular activity which involves risk • Any statutory requirements or specific directions • Current professional standards in relation to the issue No single factor can be relied upon by itself to justify acting in one way or another. A judgement must be made that takes all these aspects into account. Legal Responsibilities
  22. 22. Considerations for Good Practice Caring for young people in out of home care means that approval from appropriate authority i.e. unit supervisor is required for a range of activities. Duty of care responsibilities requiring approval includes: - medical treatment - interstate and overseas travel - school camps and outings where young person will be in the care of another person - high risk activities including leisure and sports RCW’s and any professional working with the young person should consider the child’s age and stage of development in casework and planning decisions. Legal Responsibilities
  23. 23. Contact for Further Procedural Advice Supervisor Unit Managers Child Protection Workers Case Worker/Managers Legal Responsibilities
  24. 24. Also included in Responsibilities Absconding Restraining (use of restraint procedures differ with each organisation) Contraband items by clients and staff Transporting clients Supervising clients outside of the home Legal Responsibilities
  25. 25. LUNCH 45 min
  26. 26. Risk Assessment EVERYTHING IS CONFIDENTIAL EXCEPT: - the young person is at risk to themselves - the young person is at risk to others - someone else is at risk Questions to ask the young person: - What? How much? How often? With whom? How do you access it? - Do you harm yourself? - Do you have suicidal tendencies? Physical appearance – any ‘abnormal’ behaviour, physical signs/smells (red eyes, self care, hygiene, foaming around the mouth, marks around the face), any marks on the skin, shaking etc. Alcohol and Other Drugs
  27. 27. Most Common Drugs Used Alcohol – legal drug Pharmaceutical drugs for leisure purposes Speed / Ice / Methamphetamine / Shard Marijuana (lowest form of cannabis) Chroming – inhalants usually regular household items that are inhaled. Alcohol and Other Drugs
  28. 28. Risky Behaviours Riding in cars with drivers substance affected Risky sexual behaviours and increased risk of sexual bullying Violence Use of illicit drugs Self harm Youth offending e.g. Assault, rape, theft Unwanted pregnancies Death Alcohol and Other Drugs
  29. 29. FACTS AND EFFECTS – The 4 L’s Liver – Law – legal physiologic requirements al effects on of AOD the body Love Livelihood Alcohol and Other Drugs
  30. 30. Physiological Effects - Alcohol Safe drinking = one standard drink/hour Short term harms = hangovers, headaches, nausea, shakiness, vomiting, m emory loss, alcohol poisoning, hangovers Long term harms = weight gain, physical /psychological dependence, liver damage, brain damage Alcohol and Other Drugs
  31. 31. Physiological Effects - DrugsMarijuana  Slows down central nervous system (brain/spinal cord)  Slows messages going to and from the brain affecting memory making it harder for users to recall events.  The initial feeling is happiness and relaxation, loss of co-ordination, sleepiness, increased appetite, heart rate increase, decrease in blood pressure Alcohol and Other Drugs
  32. 32. Physiological Effects - Drugs continuedIce, Methamphetamine, Speed, Shard:Effects: feelings of euphoria and excitement, increased alertness, increasedconfidence, increased libido, more energy, talkative, restlessness, handtremors, speeding up of bodily functions, increased breathing, increased bloodpressure, irregular heartbeat, excessive sweating, difficulty sleeping, reducedappetite, dilated pupils, dry mouth, stomach cramps, nausea, dizziness, blurredvision, severeheadaches, nervousness, anxiety, aggression, hostility, hallucinations, paranoia, ‘amphetamine psychosis’; coming down from ice can causetension, depression, mood swings, violence and exhaustion.Dependence: developing a tolerance requires greater doses to achieve desiredeffects, psychological dependent on ice becomes a priority over otheractivities, drug cravings makes it difficult to stop, physical dependence meansbody adapts to functioning only when the drug is present, extreme withdrawalsymptoms if suddenly stop useWithdrawal: symptoms include disorientation, hunger, extreme fatigue andexhaustion, decreased energy, anxiety, irritability, depression, cravings Alcohol and Other Drugs
  33. 33. Physiological Effects - Drugs continuedInhalants / Chroming: Symptoms: bad breath from strong smell of product, flu- like symptoms such as sneezing, coughing, glazed eyes and runny nose, drowsiness, nosebleeds, bloodshot eyes, sores around mouth and nose Effects: disorientation, lack of co- ordination, excitement and euphoria, hangovers and headaches last for more than a day Long Term Effects: psychological dependence and tolerances Alcohol and Other Drugs
  34. 34. Laws??? Alcohol – because it is legal, it is the highest used drug. Under 18 years old, can ONLY be supplied by parent or legal guardian. If supplied by anyone else, police are able to confiscate. Also alcohol bans and liquor licensed premises. Drugs – unless prescribed by doctor, but all other street drugs are illegal. Alcohol and Other Drugs
  35. 35. Livelihood Effects on work, school, sports Many go into debt Alcohol – problems can be caused by the way it affects your behaviour. This includes the risk of falls, assaults, car accidents, unplanned pregnancies, shame, embarrassment about your behaviour, loss of valuable items, damaged car or lost phone, financial losses through reckless spending, loss of income through loss of work Extreme or dangerous behaviour – you’re more like to do something stupid or dangerous after using inhalants or during use of ice including accidents, injury to self or others, unwanted sex, fights Alcohol and Other Drugs
  36. 36. Love / Relationships Effects on family Abuse Financial, legal, work, school, personal problems Alcohol and Other Drugs
  37. 37. Resiliency Set a good example Keep busy Be aware of their company Be aware of exactly where they are going and what they will be doing Strengths based model Identify key supports for the young person Alcohol and Other Drugs
  38. 38. Mental Health AOD can cause/contribute to developing of mental health and social problems Anxiety – refers to the normal feelings people experience when they feel stressed or threatened. - Symptoms: breathlessness, palpitations, sweating, trembling, dizzi ness, nausea, restlessness, irritability, moodiness, fatig ue, insomnia, muscle tension - Coping: strengths-based, supports, maintain healthy lifestyle, no alcohol or drugs, plan your week, recognise triggers, keep busy Alcohol and Other Drugs
  39. 39. Self Harm / Suicide Be aware of any self harm of suicidal ideations If a YP tells you that they are self harming or you can see any physical signs of harm, inform your unit supervisors immediately Do not be afraid to ask if a young person has thoughts of suicide – they have already thought about it even if they say no. If yes, ask if they have a means and equipment to follow it through. Alcohol and Other Drugs
  40. 40. Q&A

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