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Redefining Employee Engagement


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The Social Web is fundamentally changing how we share, buy, sell, collaborate, choose and live. Why should it be any different at the workplace. This presentation, given at the CII HR & IR Conclave at Pune, discusses the impact of the Social Web on employees and how you can turn it to your advantage.

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Redefining Employee Engagement

  1. 1. honestly, how engaged are your employees?<br />(and what you can do to change it)<br />
  2. 2. Who Am I?<br />@siddheshb<br />works at Persistent Systems<br />is at the CII HR & IR Conclave<br />12 people like this<br />became the Mayor of eMeeville<br />
  3. 3. Internet users in India will triple to 237 mil by 2015<br />most are 18-24 years old looking for a job or planning further studies<br />Facebook users re-visit their profile more than 3 times during a day<br />55% of Indians that read online reviews purchased products based on feedback<br />
  4. 4. the Social Web is not just a fad<br />it is a fundamental shift in how humans communicate, interact, collaborate, create, search, organize, buy, sell, and play<br />
  5. 5.
  6. 6. Robin was very happy!<br />He’d finally got through to his dream company after a tough campus interview…<br />He’d joined you!<br />
  7. 7. But just 18 months later, Robin had left… and you had no idea why!<br />
  8. 8.
  9. 9. Robin felt lost<br />His manager did not have time for him, he was not appreciated<br />He didn’t feel like he belonged<br />There was no fun in what he did – day in and day out!<br />
  10. 10. This is the+Like Megeneration<br />
  11. 11. spoilt for choice<br />
  12. 12. <ul><li>Only 19% of US businesses allow social networking for business purposes
  13. 13. 16% allow limited personal use
  14. 14. Only 10% allow full use</li></ul>do you?<br />
  15. 15. Internet users’ actions are impulsive<br />Impact on productivity <br />Bandwidth clogging<br />Hacks and malware<br />Disclosures<br />
  16. 16. is it surprising that Robin felt like a fish out of water?<br />
  17. 17.
  18. 18. deploy your own social network<br />Encourage transparent performance reviews<br />Encourage collaboration & team spirit<br />Establish your value system<br />Create bonding & belonging<br />Use social networking to discover your assets<br />
  19. 19. 3 types of networks<br />Personal – our friends and family<br />Professional – our mentors and followers<br />Organizational – enforced by the Active Directory!<br />And for most of us, these three are intertwined<br />
  20. 20. a good network prevents escape<br />
  21. 21. does your organization allow employees to “follow a friend”?<br />
  22. 22. Collect “gifts” to show off achievements<br />
  23. 23. Be the Guru in your Ashram<br />
  24. 24. Infuse life into your corporate portal<br />
  25. 25. Reports need not be boring…<br />
  26. 26. but can we afford it?<br />
  27. 27. Cost of new hire in IT companies is around 35K<br />IT/BPO companies spend an average of 1.5L on training every new employee – 40% of the cost of an engineering course<br />Average time to get a new person effectively absorbed is 6.5 months<br /> what if you could cut down attrition even by 10% through better engagement?<br />
  28. 28. Do not reinvent the wheel<br />Look out for a hosted service model<br />Costs a fraction of total HR + training + recruit spend per employee, as low as Rs 150 per month<br />Op ex, not Cap ex<br />
  29. 29. Excellence need not always be about sacrifice, pressure and tension…<br />…IT can be a lot of fun too!<br />
  30. 30. can you still afford to ignore it?<br />
  31. 31. Siddhesh Bhobe<br /><br /><br />