Overview on Process Design/ BusinessProcess ModelingBY:- Siddhant JainSiddhant_jain_ind@yahoo.co.in09739808658
• Process design can be the design of new facilities or it can be the modification or expansion of existing facilities. is the activity of representing processes of an enterprise, so that the current process may be analyzed and improved.• It is a diagram representing a sequence of activities. It typically shows events, actions and links or connection points, in the sequence from end to end.
• There are two main different types of Business Process Models: The ‘As-Is or baseline model is an accurate depiction of what actually happens now. Once the model is developed, it is used to analyze and improve the process. The ‘To-Be model is a proposed diagram of how the future process could look, incorporating improvements. This is used to demonstrate, model and test the new process and then to implement it.
• The final output is improvement in the way that the business process works• value for the customer, and• reduced costs for the company,• leading to increased profits.• reducing wasted time and effort.
Talk to Continuous Identify Process ly updateUnderstand Rephrase Come up the As-Is Understand and confirm Analyze the key owners with a To-Be and process the Problem the problem gaps process and do the Process improve owners Gap the new analysis model
•Identify the boundaries. Where does the process begin? where does it end?•Identify the participants. What roles are involved in the processes?•Identify the steps. What is done first? What is done next? By who?•Identify the decision points. What are the alternatives? What determines whichalternative is chosen?•Check for completeness. Are all participants represented?Are all processes shown? Are there any alternatives thathave not been considered? Refine and finalise.•Review with the experts to ensure completeness.
The primary advantage of a swim lane diagram is the ability to very clearly illustrateresponsibilities of a functional area in a specific workflow. A functional area mayrepresent a department or individual who is responsible for completing the step.
Symbol Symbol Name Symbol (Alternate Description Shape Name) Terminator Terminators show the start (Terminal Point, Oval) and stop points in a process. When used as a Start symbol, terminators depict a trigger action that sets the process flow into motion. Activity/Process Show an Activity or action step. This is the most common symbol in both process flowcharts and business process maps.
Predefined Process A Predefined Process symbol(Subroutine) is a marker for another process step or series of process flow steps that are formally defined elsewhere. This shape commonly depicts sub-processes (or subroutines in programming flowcharts). This shape indicates a pointDecision where the outcome of a decision dictates the next step. There can be multiple outcomes, but often there are just two —yes and no.
Document This shape represents a step that results in a document.Multi-Document Same as Document, except, well, multiple documents.Data This shape indicates that(I/O) information is coming into the process from outside, or leaving the process. This shape can also be used to represent materials and is sometimes called an Input/Output shape.
Connector/On-page In process flowcharts, thisreference symbol is typically small and is used as a Connector to show a jump from one point in the process flow to another. Connectors are usually labeled with capital letters (A, B, AA) to show matching jump points. They are handy for avoiding flow lines that cross other shapes and flow lines.Off-page reference Off-Page Connector shows continuation of a process flowchart onto another page.
Stored Data Use this shape for a step that results in information being stored. The most universallyMagnetic Disk (Database) recognizable symbol for a data storage location, this flowchart shape depicts a database.
• For a company X, HLD As-Is process for order management system is given, aim of company is to create a To-Be process so as to reduce the “average hold time” of the customer. As-Is Process To-Be Process To-Be Swim Lane