Name : MISHRA SHAYM
Roll No:39
Class : FY BBA (HM)
Subject : FFOO
Faculty : Dr Kalpana Gupta Mam
TOPIC :FRONT OFFICE
FRONT OFFICE
Front office
The front office is the part
of a company that comes
in contact with clients,
such as the marketing,
sales, and service
departments. The term
has more specific
meaning in different
industries.
The Role of the Front Office
Responsibilities of such type
of front office include:
Reception
Providing services when
asked
Mailing information
Concierge
Managing cash
Front Office Operations
On a conceptual level, the operations
of many firms are divided into three
parts: the front office, the middle
office, and the back office.
The front office is typically composed
of customer-facing employees, such
as the marketing, sales, and service
departments.
Because the front office has the most
direct contact with clients, it is
responsible for generating the bulk of
revenues for the firm.