Leveraging diversity in                      Corporate India …                              The Society for Human Resource...
Framework for discussion • What is Diversity and Inclusion? Why does   it concern business? • Managing diversity - challen...
What is Diversity?       ©SHRM 2010    3
What is Diversity?• Diversity is all the ways in which we are different• Examples of these different characteristics:  •  ...
Why must businesses be  concerned with it?       ©SHRM 2010        5
The business case• The world is our market place.• War for talent. Cannot ignore any employee  group.• Creativity & Innova...
What is“Managing” diversity?      ©SHRM 2010        7
What IS “Managing” diversity?Proactively and consciouslyaddressing differences to “enable”effective relationships at work ...
What aresome challenges  in doing this?   ©SHRM 2010      9
Challenges for Inclusion• Stereotyping/Prejudices. Denial of equal  access• New and creative policies and systems to  acco...
Interventions to Support D&I•   Audit where you are. Raise Awareness on    business case•   Create equitable and “psycholo...
What is the ROI ?    ©SHRM 2010      12
The cost of the “do nothing” option • Strategic Business Costs      • Decreased market reach/share. Poor customer service ...
Trends in Diversity     ©SHRM 2010       14
©SHRM 2010   15
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SHRM India - Archived Webinar - Leveraging Diversity in Corporate India

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SHRM India - Archived Webinar - Leveraging Diversity in Corporate India

  1. 1. Leveraging diversity in Corporate India … The Society for Human Resource Management (SHRM) 16th December 2010All materials are Copyrighted 2010 by Strategic Human Resources Management India, Pvt. Ltd. or Society for Human ResourceManagement unless otherwise expressly noted. All rights expressly reserved. ©SHRM 2010 1
  2. 2. Framework for discussion • What is Diversity and Inclusion? Why does it concern business? • Managing diversity - challenges in creating an inclusive workplace. • What is the ROI on Diversity and Inclusion? • Trends in Diversity? ©SHRM 2010 2
  3. 3. What is Diversity? ©SHRM 2010 3
  4. 4. What is Diversity?• Diversity is all the ways in which we are different• Examples of these different characteristics: • age • gender • physical abilities • beliefs • socio-economic background • physical appearance • marital or family status • gender identity; place of origin • language(s) spoken • sexual orientation • any of the other zillion ways each of us is different from another ©SHRM 2010 4
  5. 5. Why must businesses be concerned with it? ©SHRM 2010 5
  6. 6. The business case• The world is our market place.• War for talent. Cannot ignore any employee group.• Creativity & Innovation. Most powerful advantage• Equal opportunity is a basic human rights principle. Can have legal implications. ©SHRM 2010 6
  7. 7. What is“Managing” diversity? ©SHRM 2010 7
  8. 8. What IS “Managing” diversity?Proactively and consciouslyaddressing differences to “enable”effective relationships at work Inclusion! ©SHRM 2010 8
  9. 9. What aresome challenges in doing this? ©SHRM 2010 9
  10. 10. Challenges for Inclusion• Stereotyping/Prejudices. Denial of equal access• New and creative policies and systems to accommodate differential needs and ensure equity• Resistance to change. Reverse discrimination? ©SHRM 2010 10
  11. 11. Interventions to Support D&I• Audit where you are. Raise Awareness on business case• Create equitable and “psychologically safe” workplaces.• New and creative policies to accommodate differential needs of employees (Mentoring programs, Flexibility, Networking groups, unique needs of Gen Y, PWD, working parents, GLBT etc.)• Strong and visible leadership support.• Sustain the change! ©SHRM 2010 11
  12. 12. What is the ROI ? ©SHRM 2010 12
  13. 13. The cost of the “do nothing” option • Strategic Business Costs • Decreased market reach/share. Poor customer service • Lowered productivity, creativity and hence competitiveness • Inability to attract and retain talent • People Productivity Cost • Poor engagement and reduced “Psychological safety”. • Reduced cooperation, absenteeism & turnover • Manager time spent investigating, counseling & disciplining • Legal and HR costs • Equal opportunity is a human rights issue. Legal implications • Costs for counsel, Settlement, Litigation, Compensation etc. ©SHRM 2010 13
  14. 14. Trends in Diversity ©SHRM 2010 14
  15. 15. ©SHRM 2010 15

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