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Physical, Digital, Human: Designing Experiences for Mobile and the Internet of Things

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Part of a workshop (you really had to be there) at TechJobsLA on 5 April 2014.

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Physical, Digital, Human: Designing Experiences for Mobile and the Internet of Things

  1. 1. 1 @shoobe01 @techjobslafair Physical, Digital, Human Designing experiences for mobile and the internet of things
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  3. 3. 33
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  8. 8. 88
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  10. 10. 1010 People
  11. 11. 1111
  12. 12. 12 Understand user context.
  13. 13. 13 Design high points: • First, don’t draw • Gather, understand • Ecosystems first • Hold, look, tap, connect • Annotate, describe, understand • Evaluate, and validate
  14. 14. 14 What are we going to build today?
  15. 15. 15 First: Don’t draw.
  16. 16. 16 KJ (Post-It®) Process: • Determine focus questions • Get in a room • Answer questions • Put up answers • Group answers, label groups • Vote on most important groups
  17. 17. 17 Focus Questions: • What is the product? • What is it’s one main purpose? • What one problem does it solve? • Who will use the product?
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  19. 19. 19 Learn what you know.
  20. 20. 20 KJ (Post-It®) Exercise: • “What one problem does it solve?” • Put up answers • Group answers (draw a circle) • Label groups (write the label) • Pick the top three (at most) groups
  21. 21. 21 OKR
  22. 22. 22 Objectives and key results.
  23. 23. 23 Users and personas.
  24. 24. 24 Presumptive personas.
  25. 25. 25 Google personas.
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  27. 27. 27 Ecosystems first.
  28. 28. 28 User task flow.
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  30. 30. 303030
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  32. 32. 32 Hold, look, tap, connect.
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  40. 40. 40 How bad can it be?
  41. 41. 41
  42. 42. 42 Cut it apart.
  43. 43. 43 Annotate, describe, understand.
  44. 44. 44 There is always UI.
  45. 45. 45
  46. 46. 46 Validate.
  47. 47. 47
  48. 48. 48 Thing
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  50. 50. 50 Contact me for consulting, design, to follow up on this deck, or just to talk: Steven Hoober steven@4ourth.com +1 816 210 0455 @shoobe01 shoobe01 on: www.4ourth.com
  51. 51. 51 Embrace failure and complexity.
  52. 52. 52
  53. 53. 53 There is no happy path.
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  55. 55. 55 Information snacking & re-engagement.

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