Differences among services• Open or Closed• How to categorize friends – Make Groups what you want show (g+, Fb) – Make Lists which you want to see (Tw)• Integration between search and SNS
Social Media and Revolution• Social Media Supported Rebel Campaign happened in Tunisia, Egypt and… – Moldovas "Twitter Revolution" April, 2009 – #iranelection (Iran) #urumqi (China)• Divided over the role of social media• Social Media is not the sole cause of revolution• Revolution in “Organizing” (by Daisuke TSUDA) – Connecting and organizing people to join in the movement – Appealing their Legitimacy to ask for the support from outside
UK Moscowby Nicobobinus Photo by mpeake Occupy Wall Street (US) By david_shankbone
Social Media in Japan and East Asia• Gradually domestic providers lose their position
mixi• Japanese SNS, started in 2004• It had the largest share (subscribers) in Japan• But recently the leading position come to be doubtful.
Mixi has already dropped from the top?• Nielsen excluded visitors (clicks) from external links to mixiNielsen Netview, Nov., 2011
• Korean biggest SNS, Started in 1999• Owned by SK telecom
You too, Cyworld?• Korea Times pointed out that Visitors of Facebook in Korea surpassed Cyworld. Source: Rankey.com
by KESO• Sina weibo (Twitter Clone) has 100 million subscribers (Global: Twitter 300 million / Facebook 800 million)
A new Twitter record made byJapanese: “Castle in the Sky”
Tabelog• Manufactured (fake) comments on the famous Restaurant listing site “Tabe-log” (Eat Log)• Some agents sold to restaurants the paid service to write good comments and ratings.• Japanese Consumer Affairs Agency started investigation and Tabelog issued warning about 39 companies.• Suggestion: Necessity to build reliable network in advance
The Great East Japan Earthquake and Networks Photos by Rumiko Yoshida
Communication Restriction Control Blue: Restricted Red: Connected 平成23年版 情報通信白書 / White Paper on Telecommunications 2011
Search “Earthquake” on Yahoo! Japan Source: Yahoo! Japan Staff Blog
Outside Tohoku• Social Media were used by many people in Tokyo Area – Especially about train delay and other specific topics – Realtime Search by Google ( suspended last july) – Firehose (Streaming API) Provided by Twitter
NHK allowed simultaneousdistribution through LiveStreaming service Radiko, IP Simulcast Radio,Nico Nico Nama Housou temporally removed area( After unauthorized transmission) restriction
Fukushima No.1 Nuclear Power Plant and Live Streaming Photo by fumiPeople wanted unedited sources about the accident.Niconico nama housou and Ustream streamedmost of all press conferences by government or TEPCO.
False Rumor: harmful materials in rain ? Somebody tweeted the rain after fire were harmful and was retweeted again and againICHIHARA (Chiba OilFactory) , 11th Mar. 2011,Photo: asahi.com
Which became more reliable? NHK (Public Broadcasting) Portal Site Social Media University / Research Institute GovernmentBroadcasting Station (Private) Newspapers Source: NRI “Research on Media Access associated with the disaster”, 29th, Mar., 2011
Which became less reliable? Government Broadcasting Station (Private) Social Media University / Research Institute Newspapers NHK (Public Broadcasting) Portal SiteSource: NRI “Research on Media Access associated with the disaster”, 29th, Mar., 2011
Google Person Finder• Started 3 hours after the earthquake• “crowd sourcing” trial – Papers put in the board of shelters are shot, uploaded. – Their texts are input in the service by users manually – They called cooperation through Twitter – 5000 users contributed• “We trusted people” (Masashi Kawashima from Google)
Project Fumbaro(hang on) Eastern Japan• Amazon Wishlist was used to show what refugees need and users could send them soon.
Supporting Elder People1. Younger people work and support for them2. Set up more community radio station3. Develop simple and easy-to- use device. WX02A (Willcom)
Summary• In South Korea and Japan, domestic web services (SNS) is losing their leading positions.• As for Japanese context, social media is not deemed as tool of connecting people for social (political) movement in spite there are many tech savvy people.• The Great East Japan Earthquake made us recognize the importance of social media together with traditional media to exchange localized and realtime information.• In other hand, we need to consider how to support elder people continuously.