Bspl Bpo Profile

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Beta Softech Pvt. Ltd. BPO Operation presentation

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Bspl Bpo Profile

  1. 1. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com Business Process Outsourcing Profile
  2. 2. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>Business Process Outsourcing is the process of delegating one or more business processes to an external partner, who in turn owns, manages and administers the selected process based predetermined and measurable parameters. </li></ul>What is BPO
  3. 3. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>India Hold a 65% market share in the world wide BPO market </li></ul><ul><li>More than half of the fortune 500 companies have outsourcing to India </li></ul><ul><li>Growth trend represent an increase in companies from US and Europe to outsource services like Call centers and back office operation </li></ul>India BPO
  4. 4. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>Large pool of highly qualified and English speaking workforce. </li></ul><ul><li>Low cost and flexible workforce. </li></ul><ul><li>Appropriate time zone difference with the rest of world. </li></ul><ul><li>Strong brand equity build by existing software service sector by delivering to international standard. </li></ul><ul><li>Robust communication infrastructure. </li></ul>Why India
  5. 5. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com Why India 0.8 1.8 3.1 3.1 4.9 8.7 19.8 77% 38% 44% 40% 29% 13% 45% 0 5 10 15 20 25 Mexico China Philippines Central & Eastern Europe Others Canada India $ B 0% 15% 30% 45% 60% 75% 90% % (CAGR) 2002 2005 2008 CAGR Source: neoIT
  6. 6. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>Beta Softech is founded by experts with more than 15 person years of experience in BPO business. </li></ul><ul><li>To treat the client as a core business partner and help ensuring the maximum return on investment. </li></ul><ul><li>Good infrastructure of 50 seats, expendable up to 250 seats in short span. </li></ul><ul><li>Flexible to work in 24*7. </li></ul><ul><li>Expertise in Voice and Non Voice process. </li></ul>Why us
  7. 7. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>Healthcares (Medical and Non Medical) </li></ul><ul><ul><li>Medical billing </li></ul></ul><ul><ul><li>Medical coding </li></ul></ul><ul><ul><li>Medical transcription </li></ul></ul><ul><ul><li>Accounts receivables </li></ul></ul><ul><ul><li>Claims adjudication </li></ul></ul><ul><ul><li>Data entry </li></ul></ul>Service Offers
  8. 8. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>Accounting and Financial Services </li></ul><ul><ul><li>Accounting data entry </li></ul></ul><ul><ul><li>Accounts receivables and payables </li></ul></ul><ul><ul><li>Preparation of ledgers </li></ul></ul><ul><ul><li>Bank reconciliation </li></ul></ul><ul><ul><li>Preparation of financial statements </li></ul></ul><ul><ul><li>Auditing </li></ul></ul>Service Offers
  9. 9. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>Data Entry & Data Processing </li></ul><ul><ul><li>Electronize your business cards folder. </li></ul></ul><ul><ul><li>Make an electronic mailing list from cards/forms. </li></ul></ul><ul><ul><li>Create e-dictionaries or encyclopedia. </li></ul></ul><ul><ul><li>Structure your surveys and questionnaires. </li></ul></ul><ul><ul><li>Enter form data, perform billing entries, deal with MSDS or bookkeeping entries. </li></ul></ul>Service Offers
  10. 10. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>Inbound Call Center. </li></ul><ul><ul><li>Information supportInvoicing support services </li></ul></ul><ul><ul><li>Delivery information and status support </li></ul></ul><ul><ul><li>Customer support Service & solutions </li></ul></ul><ul><ul><li>Business feedback </li></ul></ul><ul><ul><li>Customer opinion & Product survey </li></ul></ul><ul><ul><li>Deal closing support </li></ul></ul><ul><ul><li>Delivery information support </li></ul></ul><ul><ul><li>Invoicing and order filling solutions </li></ul></ul><ul><ul><li>Research and survey support </li></ul></ul><ul><ul><li>Event management support </li></ul></ul>Service Offers
  11. 11. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>Outbound Call Center </li></ul><ul><ul><li>Telemarketing & Appointment fixing </li></ul></ul><ul><ul><li>Deal closing support </li></ul></ul><ul><ul><li>Dynamic order filling services </li></ul></ul><ul><ul><li>Customer satisfaction surveys </li></ul></ul><ul><ul><li>Payment Reminder & Debt collection </li></ul></ul><ul><ul><li>Credit card verification solutions </li></ul></ul><ul><ul><li>Outsourcing program notice </li></ul></ul><ul><ul><li>Advertising and brand management solutions </li></ul></ul><ul><ul><li>Follow-up calls and mailers </li></ul></ul><ul><ul><li>Business correspondence assistance </li></ul></ul>Service Offers
  12. 12. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com Will be arrange on request.. Delighted Customer’s
  13. 13. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com <ul><li>DoT certification </li></ul><ul><li>STPI ( Applied ) </li></ul>Certification & License's
  14. 14. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com Registered Office 485, Sector-7, Urban Estate, Kurukshetra – 136118, Haryana (India) Ph. +91 1744 224439 Contact us Development Office A-49, Sector-2, Near Indian Oil Building Noida - 201301, Uttar Pardesh (India) Ph. +91 9632422633 [email_address]
  15. 15. © Copyright 2010 Beta-Softech.com. All rights reserved. www.beta-softech.com Thank You

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