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Group-5 Punjab Vs.Edhi Homes.pptx

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Group-5 Punjab Vs.Edhi Homes.pptx

  1. 1. Social Welfare Department, Punjab Vs. Edhi Homes Field and Community Work Group 5
  2. 2. Group Members • Saima Khan 4602034 • Shukaiba Ghafoor 4601092 • Anayatullah 4614269 • Anam Humayun 4606110 • Bilal Zia 4604061 • Huzaifa Azim Butt 4607118 • Munazza Karamat 4611232 • Syed Mujtaba Rizvi 4614278 • Zukhruf Fida Malik 4608209 • M. Shahrez Rafiq 4606025 • Irfan Zafar 4604014 • M. Waseem Abbas 4602239 • Isfandyar Ikram 4609120 • Tamara Khan 4609200 • Michelle Naeem 4608231 • Touseef Ahmed Janjua 4603259 Field and Community Work - Group 5 3
  3. 3. Sequence of Presentation • Introduction • Psychological Analysis • Administrative Analysis • Case Studies • Financial Analysis • Conclusion • Recommendations Field and Community Work - Group 5 4
  4. 4. Introduction • Objective of the Community Work • To study the existing facilities for the Elderly • Why Elderly Services? • Emerging needs of Pakistani Society • Field Visits • 2nd January, 2019 Aafiyat: Social Welfare Department, Punjab • 3rd January, 2019 Bilquis Edhi Home for Males, Lahore Field and Community Work - Group 5 5
  5. 5. Aafiyat Social Welfare Department, Punjab • First old age home - 1975 - Aafiyat (Security) Lahore. • 5 more • Multan, Rawalpindi, Narowal, Sahiwal and Toba Tek Singh • Services include • Shelter, food, health care and recreational facilities • Capacity • 50 residents per institution at a time. • Currently, • 6 old age homes • Facility • New Building • Clean and Well managed Field and Community Work - Group 5 6
  6. 6. Bilquis Edhi Homes • 18 homes all over Pakistan • 8500 males and females • Edhi homes in different cities • Karachi 7 • Multan 1 • Lahore 3 • Islamabad 1 • Peshawar 1 • Quetta 1 • Chitral 1 • Role - take up the abandoned and provide free shelter Field and Community Work - Group 5 7
  7. 7. Psychological and Special Needs Of the Elderly Field and Community Work - Group 5 8
  8. 8. Data Collection Open Ended and Close Ended Questions Direct Interviews Field and Community Work - Group 5 9
  9. 9. Questions Revolved Around: • Training of attendants and staff • Facilities to cater to special needs of elderly people • Physical • Psychological • Ways to tackle the loneliness of the residents • Issues of bonding • Reconciliation with the families • Effects • Modes • Process Field and Community Work - Group 5 10
  10. 10. Findings and Observations Field and Community Work - Group 5 11
  11. 11. Training of Staff Aafiyat • A proper designated Social Welfare Training Institute BUT the staff failed to answer satisfactorily about the techniques they learnt in training Edhi Homes • No formal institute to train the staff • The area manager decides as to what role is to be assigned to a particular individual Most of the attendants were in old age themselves Field and Community Work - Group 5 12
  12. 12. Facilities to cater special needs of elderly people Aafiyat • A two-storey building with no elevator • Heaters in many rooms but not in All • No movement and support equipment • Peaceful environment • No separation of couples Edhi Homes • Single-storey building with no need of elevator • Wide open windows and NO heaters at all • No movement and support equipment • Family separation according to gender even for elderly couples Field and Community Work - Group 5 13
  13. 13. Physical And Psychological Health Facilities Aafiyat • A Psychologist from Punjab University and an internee pay visits after 3-4 months. BUT the residents had no idea about the psychologist or the internee All the 3 posts of nurses are VACANT Edhi Homes • No doctor or nurse deputed in the center • A routine check up twice a month at Iqbal town Dispensary Most of the residents had visible health issues e.g. cataract No arrangements for a psychologist or a psychiatrist Field and Community Work - Group 5 14
  14. 14. Arrangements To Tackle The Loneliness Of The Residents Aafiyat • Rooms are provided with Televisions • Designated common room for indoor activities • Tours and freedom to go outside The female residents cook too Edhi Homes • A common room with a television • Spend time sitting in the sun outside No special arrangements for engaging the residents Not allowed to leave the facility Field and Community Work - Group 5 15
  15. 15. Bonding And Issues Among Residents Aafiyat • Quarrels and arguments among residents - less frequent • A procedure of complaint to the warden  Some reported nepotism playing its part in resolution of the matter  The bonding among residents was very profound Edhi Homes • Occasional arguments among residents Settle their issues among themselves Limited interaction among residents Field and Community Work - Group 5 16
  16. 16. Reconciliation With The Families Aafiyat • If profound willingness, meetings with the family members, in the presence of staff, can leave with free will Most of the residents were not willing to go or had nowhere to go Edhi Homes • Most of the residents are reconciled with the families • Unclaimed are transferred to larger centers mostly to Multan All residents expressed a sense of longing for their loved ones especially those who were left there due to economic constraints. Field and Community Work - Group 5 17
  17. 17. Administrative Aspect
  18. 18. Scope Aafiyat (Old Age Home) • Categories of residents: • Old employees of the institution itself • Govt. employees with pensions • Well-off people staying by free will • People with jobs but no homes • People with no means and no homes Edhi Homes • Any person is free to come • 24/7 availability of facility • No medical requirements • Usually people with no means were residing in Edhi foundation. Field and Community Work - Group 5 19
  19. 19. Organizational Structure Aafiyat • Decentralized system • A Social Welfare Officer (BS-17) at the top • Helped by a junior clerk and two naib Qasid • Advisory Committee including residents Edhi Homes • Centralized administrative system • Circle In-charge is responsible for the functioning of the different centers. • Each center • In-charge helped by four clerks and two peons • No such Advisory Committee. Field and Community Work - Group 5 20
  20. 20. Human Resources Aafiyat • A part time doctor and two nurses for providing medical facilities • Aafiyat employs 13 people as drivers, cooks, laundrymen etc. Edhi Homes • No doctor. In case of emergency the residents are referred to public hospitals • Apparent lack of formal structure. Hence, no clarity as to how many people are employed Field and Community Work - Group 5 21
  21. 21. Functioning Aafiyat • People usually drop their loved ones, or the volunteers bring the people in need to the home. • Aafiyat can accommodate a maximum of 50 people at a time. • For admission in Aafiyat homes, one needs to fulfil a criteria. • Advisory Committee provides for the local oversight needed for smooth functioning. Edhi Homes • Usually police brings the elderly citizens to the Edhi homes. • There is no such limit in case of Edhi Homes. • No such criteria for admission in Edhi Homes. • No such local oversight is present in the case of Edhi Homes. Field and Community Work - Group 5 22
  22. 22. Case studies Success Stories Differences in Narrative and Reality
  23. 23. Sequence • Case studies • Muhammad Anwar • Rafia Rasheed • Shakeel Ahmed • Success stories • Rubina Chand Rani • Shafique Ahmed Mashriqui • Contradictions in reality • Aafiyat old age home • Bilquis Edhi home Field and Community Work - Group 5 24
  24. 24. Case studies • Muhammad Anwar from Chunian • Brought by his son about six years ago • Businessman • Not satisfied with administration • Deformed knee and feels neglected by the physicians Field and Community Work - Group 5 25
  25. 25. Case studies • Rafia Rasheed • Joined almost a year ago • Divorced • Siblings settled abroad • Her daughter is bipolar • After her father’s death- alone to look after her daughter • She wants her daughter to be with her in Aafiyat. • Concerns regarding absence of female attendants and stipend • No physician visits the campus Field and Community Work - Group 5 26
  26. 26. Case studies • Shakeel Ahmed • Brought to Edhi homes by his brother • Widower , his sons settled in Canada • Sharing a room with two other elderly people • Apparently weak, wearing dirty clothes Field and Community Work - Group 5 27
  27. 27. Success stories • Rubina Chand Rani • Shafique Ahmed Mashriqi Field and Community Work - Group 5 28
  28. 28. Success stories • Rubina Chand Rani • Widow, her sons are settled in USA • Very active - Aafiyat for the last 8 years • Some issues with her visa • In touch with her children • Complaint against the non availability of female attendant. • Shafique Ahmed Mashriqui • Successful column writer, poet, teacher. • Aafiyat facilitated him grow his intellectual capabilities . Field and Community Work - Group 5 29
  29. 29. Contradictions in reality • Aafiyat • Applicants were not settled as per the criteria described. • Financially sound people were willingly residing there . No efforts for reconciliation as discussed on the website were being made. • Bilquis Edhi Home ( Shelter for male) • Only three adult males were residing there. • Mentally sound and unsound were residing together. Field and Community Work - Group 5 30
  30. 30. Financial Management Field and Community Work - Group 5 31
  31. 31. Areas of Research in Finance Areas 1. Funding 2. Expenses 3. Procedures Followed by: • SWOT Analysis • Areas for improvement Field and Community Work - Group 5 32
  32. 32. Finances – Aafiyat Funding • Allocated by Government of Punjab • Donations in kind • Increasing rate Expenses • Infrastructure and operational Costs Procedures • Irregular releases • Audit Field and Community Work - Group 5 33
  33. 33. Strengths 1. Government backing 2. Better infrastructural facilities Weaknesses 1. Insufficient number of recreational activities 2. Lack of stipends for personal needs 3. Lack of mediation system to reconcile families 4. Lack of female caretakers Financial System SWOT - Aafiat Field and Community Work - Group 5 34
  34. 34. Opportunities 1. Private funding to be allowed in cash/cheques 2. Collaboration with foreign aid agencies 3. Budget allocation towards marketing campaigns Threats 1. Dependency on the government for funds 2. Irregular intervals causing time lags in release of funds Financial System SWOT - Aafiat Field and Community Work - Group 5 35
  35. 35. • Extreme weather expenses budgetary allocation (Rs. 5000/ per month is very meagre). • Elevators to be installed • Budget release mechanism improvement • Exemption from GST • Procurement and Repair procedural inefficiencies Areas of Improvement - Aafiat Field and Community Work - Group 5 36
  36. 36. Finances - Edhi Old Age Home Funding 1. Private funding but not foreign 2. Inter-movement of funds Expenses 1. Infrastructural, medicines, food etc. 1. 6-8 thousand per individual per month Procedures 1. 100K petty cash (reimbursement in 2-3 days) 2. Internal Audit Field and Community Work - Group 5 37
  37. 37. Financial System SWOT - Edhi Old Age Homes Strengths 1. Discounts due to brand image 2. Discounted import duty for the organization 3. Availability of a large number of volunteers Weaknesses 1. The cost of verification of families is high 2. Uncertainty of funds Field and Community Work - Group 5 38
  38. 38. Opportunity 1. Facility to be expanded to keep families together Threats 1. Organization can be sensitive to changing government laws regarding donations Financial System SWOT - Edhi Old Age Homes Field and Community Work - Group 5 39
  39. 39. 1. Spending on training 2. Less reliance on volunteers 3. Foreign funding to be allowed Areas of Improvement- Edhi Old Age Home Field and Community Work - Group 5 40
  40. 40. Conclusion • Social Welfare Department, Punjab • Limited budget • Limited capacity • Success story • Edhi Homes • Larger donations • Excessive Capacity • Needs to learn from Government Sector Field and Community Work - Group 5 41
  41. 41. Psychological Recommendations • Psychological counseling • Services of psychiatrists and psychologists • Reconciliatory process with the families • Separation of mentally unstable from mentally sound residents • Social interactions of the residents Field and Community Work - Group 5 42
  42. 42. Administrative Recommendations • A more decentralized structure of the organizations specially Edhi • Families must not be separated • Separate facilities might be made for couples Field and Community Work - Group 5 43
  43. 43. Financial Recommendations • Proper budget must be allocated in both organizations • Facilities as elevators, escalators, heating and cooling systems, nursing and medical • Financial decentralization to ensure greater inclusion of the residents’ needs than a more centralized one • Private donors and helper socialites Field and Community Work - Group 5 44
  44. 44. Field and Community Work - Group 5 45
  45. 45. Field and Community Work - Group 5 46

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