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1 what is ob updated


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1 what is ob updated

  1. 1. o r g a n i z a t i o n a l b e h a v i o r
  2. 2. Why B Schools teach OB these days Traditional Approach of B Schools - Technical Skills <ul><li>Modern Approach of B Schools </li></ul><ul><li>Technical Skills </li></ul><ul><li>Interpersonal Skills </li></ul><ul><li>People Skills </li></ul><ul><li>Leadership Skills </li></ul>
  3. 3. Organization A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals
  4. 4. Behavior Generally defined as: The way we react to particular situation(s)
  5. 5. Enter Organizational Behavior Organizational behavior (OB) A field of study that investigates the impact that individuals, groups, and structure have on behaviors within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness
  6. 6. OB: In short OB is concerned with the study of ‘ what people do in an organization; and how their behavior affects the organization’s performance’
  7. 7. Importance of OB <ul><li>Provides road-map to our lives </li></ul><ul><li>Helps in understanding & predicting organizational life </li></ul><ul><li>Helps in knowing you & others </li></ul><ul><li>Useful in maintaining cordial industrial relationships </li></ul><ul><li>Useful in marketing </li></ul><ul><li>Success managerial career </li></ul>
  8. 8. What Managers Do <ul><li>Managerial Activities </li></ul><ul><li>Make decisions </li></ul><ul><li>Allocate resources </li></ul><ul><li>Direct activities of others to attain goals </li></ul>Managers (or administrators ) Individuals who achieve goals through other people
  9. 9. Management Functions Management Functions Planning Organizing Leading Controlling
  10. 10. Management Functions (cont’d) Planning A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
  11. 11. Management Functions (cont’d) Organizing Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
  12. 12. Management Functions (cont’d) Leading A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
  13. 13. Management Functions (cont’d) Controlling Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
  14. 14. D i s c i p i I n e s c o n t r i b u t i n g t o o r g a n i z a t i o n a l b e h a v i o r
  15. 15. Contributing Disciplines to the OB Field Psychology Sociology Social Psychology Anthropology Political Science OB
  16. 16. Contributing Disciplines to the OB Field Psychology The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.
  17. 17. Contributing Disciplines to the OB Field (cont’d) Sociology The study of people in relation to their fellow human beings.
  18. 18. Contributing Disciplines to the OB Field (cont’d) Social Psychology An area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another.
  19. 19. Contributing Disciplines to the OB Field (cont’d) Anthropology The study of societies to learn about human beings and their activities.
  20. 20. Contributing Disciplines to the OB Field (cont’d) Political Science The study of the behavior of individuals and groups within a political environment.
  21. 22. <ul><li>Responding to Globalization </li></ul><ul><li>Managing Workforce Diversity </li></ul><ul><li>Improving Quality & Productivity </li></ul><ul><li>Improving Customer Service </li></ul><ul><li>Improving People Skills </li></ul><ul><li>Stimulating Innovation & change </li></ul><ul><li>Coping with “Temporariness” </li></ul><ul><li>Working in Networked Organizations </li></ul><ul><li>Helping Employees Balance Work-Life Conflicts </li></ul><ul><li>Creating Positive Work Environment </li></ul><ul><li>Improving Ethical Behavior </li></ul>OB Challenges Click Me
  22. 23. Major Workforce Diversity Categories
  23. 24. Benefits from Managing Diversity <ul><ul><ul><ul><ul><li>Procter & Gamble achieves 30-40 per cent higher productivity at its 18 diverse team-based plants than at its non-diverse plants. </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Motorola beat its competition by producing the world’s most efficient and high-quality cellular phones which are produced almost exclusively by diverse work teams. </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>GE Power Systems achieved 13 per cent productivity gains from cross-functional and multicultural teams versus homogeneous teams. </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Numerous empirical studies of work teams demonstrate that when tasks are complex and not clearly defined, heterogeneous teams outperform homogeneous teams. ‘Super teams’, those that were diverse in numerous respects and selected because of their differences, outperformed those that were homogeneous. </li></ul></ul></ul></ul></ul>
  24. 25. <ul><li>Traits Associated with Gender Stereotypes </li></ul><ul><li>Male Female </li></ul><ul><li>Aggressive Affectionate </li></ul><ul><li>Autocratic Complaining </li></ul><ul><li>Capable Cooperative </li></ul><ul><li>Competitive Emotional </li></ul><ul><li>Coarse Easily influenced </li></ul><ul><li>Decisive Forgiving </li></ul><ul><li>Humorous Indecisive </li></ul><ul><li>Individualistic Illogical </li></ul><ul><li>Loud Mild </li></ul><ul><li>Objective Passive </li></ul><ul><li>Opportunistic Sensitive </li></ul><ul><li>Reckless Subjective </li></ul><ul><li>Tough-minded Tactful </li></ul><ul><li>Unemotional. Weak </li></ul>Click Me
  25. 26. Basic OB Model, Stage I Model An abstraction of reality. A simplified representation of some real-world phenomenon.
  26. 27. The Dependent Variables Dependent variable A response that is affected by an independent variable. x y
  27. 28. The Dependent Variables (cont’d) Productivity A performance measure that includes effectiveness and efficiency. Effectiveness Achievement of goals. Efficiency The ratio of effective output to the input required to achieve it.
  28. 29. The Dependent Variables (cont’d) Absenteeism The failure to report to work. Turnover The voluntary and involuntary permanent withdrawal from an organization.
  29. 30. The Dependent Variables (cont’d) Job satisfaction A general attitude toward one’s job, the difference between the amount of reward workers receive and the amount they believe they should receive.