This presentation showcases a best practice of spiritual care from one of Signature HealthCARE's facilities, specifically the Spiritual Support Menu Program as it was performed at our Standing Stone facility in Monterey, TN. While applicable for everyone, this like all of our presentations is specifically designed for caregivers in a long-term care environment.

1. Spiritual Support
Menu
Standing Stone Care and Rehabilitation Center
Monterey, TN

3. Spiritual Support Menu
• Your Preference: REFRESHment’s
Menu
• A selection of items designed to empower the soul and REFRESH
the Spirit.

4. Introduction
• REFRESHments is a "Spiritual Support Menu".
• It is a menu of all spiritual activities offered in our facility and also community activities.
• The menu looks like a restaurant menu with several categories
– (1:1, group, and guest services (pastors, guest speakers, rabbi, or priest.)
• It will also include worship selections such as (live concerts, special singer visits, taped programs
etc.).
• The CNA shares the menu with the resident each week. The resident then chooses the spiritual
activities they want for the next week by checking a box beside the ones of their choice.
• We work with the nursing and QOL to ensure we meet their requests the following week.
• They have opportunity to choose items on the menu such as discuss personal issues (end of life,
relationship, family issues) with chaplain, personal bible study with chaplain (1:1), and many other
personalized services. It's been a home run for our facility. It's empowering our resident friends to
have their spiritual support--their way and allowing us a glimpse into their selves to help better
meet them at the point of their spiritual need!!

5. What is A Spiritual Menu
• The REFRESHment’s Menu is the Department Of Spirituality’s
portion of Standing Stone’s My Preference Campaign. It gives the
Elders at our facility the opportunity to be in control of their Spiritual
Lives by giving them countless options A la Carte’ as well as weekly
groups and prayer sessions and worship groups.

6. Why Did We Implement This
Best Practice?
• We want our residents to have every opportunity possible to make
their own choices and have their own needs met.
• We believe in empowering our resident friends to have their spiritual
support--their way and allowing us a glimpse into their selves to help
better meet them at the point of their spiritual need!!

7. Objectives
• To meet each individual at their point of need, whatever
need that might be.
• Empower each resident to make their own spiritual
choices and decide how they need to be ministered to.
• Help the Chaplain and staff gain a greater personal
insight into the heart of our residents.

8. Approach
• Step 1– design a spiritual menu of choices for your particular facility.
• Step 2– Contact local clergy and get them “on board” with the changes.
• Step 3– Educate the staff, community, and clergy on the goal of the program
and the integral part they play.
• Step 4– Make it happen. Be ready for the residents to tell you what they
need, because they will. Many of them have been waiting on the
opportunity to be heard.
• Step 5– Track your success. Case Study reports are vital to show where
we started, and where we are on our journey.

9. Development and Planning
• The key elements in planning the menu have been
– Knowing the individual
– Knowing what’s available
– Knowing what you can and will provide Consistently.
– Getting the support of staff and community
– Designing and creating the actual menu

10. Resources
• The great part of implementing this program is that it
costs virtually nothing to start. The resources are
manpower, and creativity, the willingness to be used by
God to REFRESH the spirit and empower the souls of
His people.

11. Challenges
• Fortunately, the only challenges we met
were time management. With planning
and dedication, this was overcome.

12. Outcomes
• The program is just starting, but already we can see an
increase in our resident’s satisfaction with spiritual
services.
• We have seen an increase in Chaplain Referrals (even
from our Medical Director!)
• Staff engagement increase.
• Family satisfaction and support.

13. Conclusion
• It is easy to give someone what they
already own…their right to choose.