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Spencer Fane LLP | spencerfane.com 1
Reimagine Your Company Operating
Again After a Ransomware Attack
Shawn E. Tuma
Co-Chair, Data Privacy & Cybersecurity Practice
Spencer Fane LLP
Spencer Fane LLP | spencerfane.com 2
Why a lawyer?
Spencer Fane LLP | spencerfane.com 3Credit: NASA’s Goddard Space Flight Center/Jeremy Schnittman
Spencer Fane LLP | spencerfane.com 4
Common business objections
1. We have an “IT Guy”
2. We have an “IT Company”
3. We are “compliant”
4. We have cyber insurance
5. We are not a large company (or, “tech” company)
6. Our data is not that valuable
Spencer Fane LLP | spencerfane.com 5
Spencer Fane LLP | spencerfane.com 6
Spencer Fane LLP | spencerfane.com 7
Spencer Fane LLP | spencerfane.com 8
Spencer Fane LLP | spencerfane.com 9
Spencer Fane LLP | spencerfane.com 10
Average Ransomware Payments
Source: https://www.coveware.com/blog/q3-2020-ransomware-marketplace-report
Spencer Fane LLP | spencerfane.com 11
Company Size Distribution
Source: https://www.coveware.com/blog/q3-2020-ransomware-marketplace-report
Spencer Fane LLP | spencerfane.com 12
Takeaway: Cybersecurity is no longer just an IT issue – it is an
overall business risk issue – indeed, the ONE RISK...
Spencer Fane LLP | spencerfane.com 13
Initial
Discovery
Basic Intel +
Activate IR
Plan & Team
Triage Security
+ Backups
Security
Experts
Data Recovery
+ Restoration
Forensic
Examination
Incident or
Breach?
After Action
Review
Most
Common
Causes
Ransomware Lifecycle
Spencer Fane LLP | spencerfane.com 14
Source: https://www.coveware.com/blog/q3-2020-ransomware-marketplace-report
Spencer Fane LLP | spencerfane.com 15
Ransomware Timeline
Hour 1
Initial
Discovery
Basic Intel
Activate IR
Plan & IR Team
Triage Security
+ Backups
Do Not Wipe
Drives
Do Not
Communicate
with TA
< 12 Hours
Notify
Insurance
Carrier
Engage
Security
Experts
Engage Data
Recovery
Experts
Report to Law
Enforcement
Notify Key
Business
Partners
Begin Data
Recovery +
Restoration
Confirm Not
Obvious
“Breach”
12 – 72+
Hours
Implement
Interim
Security
Negotiate with
Threat Actor
OFAC
Clearance
Carrier
Approval for
Payment
Begin
Forensics
Plan for PR and
Potential
Notification
+8 Hours
Confirm Proof
of Life
Payment
Transaction
Obtain
Decryptor
Test Decryptor
+12 – 72+
Hours
Begin Data
Decryption
Process
Follow-up with
TA if Problems
Obtain Interim
Signals from
Forensics
< 2 – 4+
Weeks
Restoration of
Operations
After Action
Review
Implement
Additional
Security
Complete
Forensics &
Obtain Report
Determine
Incident or
Breach
Notifications &
Reporting if
Breach
1 – 48 +
Months
Individual
Notification
Escalations
Business
Partner
Escalations
Regulatory
Investigations
Litigation
Spencer Fane LLP | spencerfane.com 16
Most Common Causes
Source: https://www.coveware.com/blog/q3-2020-ransomware-marketplace-report
Spencer Fane LLP | spencerfane.com 17
Most Common Causes & Solutions
• This is random – scanning web for Internet facing RDP access
• Virtual Private Network (VPN) with Multifactor Authentication (MFA)RDP Access
• Email phishing tool
• Workforce training and simulated phishingPhishing
• Install patches timely
• No unsupported software
Unpatched /
Outdated Software
• Multifactor Authentication (MFA)
• Longer passphrasesPasswords
• 3-2-1 Backup Process
• Something comparable – you may end up with only your offline backup
Backups, Backups,
Backups!
Spencer Fane LLP | spencerfane.com 18
Shawn Tuma
Co-Chair, Cybersecurity & Data Privacy
Spencer Fane LLP
972.324.0317
stuma@spencerfane.com
• 20+ Years of Cyber Law Experience
• Practitioner Editor, Bloomberg BNA – Texas
Cybersecurity & Data Privacy Law
• Council Member, Southern Methodist University
Cybersecurity Advisory
• Board of Advisors, North Texas Cyber Forensics Lab
• Policy Council, National Technology Security Coalition
• Board of Advisors, Cyber Future Foundation
• Cybersecurity & Data Privacy Law Trailblazers, National
Law Journal (2016)
• SuperLawyers Top 100 Lawyers in Dallas (2016)
• SuperLawyers 2015-20
• Best Lawyers in Dallas 2014-20, D Magazine
• Chair-Elect, Computer & Technology Section, State Bar of
Texas
• Privacy and Data Security Committee of the State Bar of
Texas
• College of the State Bar of Texas
• Board of Directors, Collin County Bench Bar Conference
• Past Chair, Civil Litigation & Appellate Section, Collin
County Bar Association
• Information Security Committee of the Section on Science
& Technology Committee of the American Bar Association
• North Texas Crime Commission, Cybercrime Committee &
Infragard (FBI)
• International Association of Privacy Professionals (IAPP)

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Reimagine Your Company Operating Again After a Ransomware Attack -- The Lifecycle of a Ransomware Attack and Recovery

  • 1. Spencer Fane LLP | spencerfane.com 1 Reimagine Your Company Operating Again After a Ransomware Attack Shawn E. Tuma Co-Chair, Data Privacy & Cybersecurity Practice Spencer Fane LLP
  • 2. Spencer Fane LLP | spencerfane.com 2 Why a lawyer?
  • 3. Spencer Fane LLP | spencerfane.com 3Credit: NASA’s Goddard Space Flight Center/Jeremy Schnittman
  • 4. Spencer Fane LLP | spencerfane.com 4 Common business objections 1. We have an “IT Guy” 2. We have an “IT Company” 3. We are “compliant” 4. We have cyber insurance 5. We are not a large company (or, “tech” company) 6. Our data is not that valuable
  • 5. Spencer Fane LLP | spencerfane.com 5
  • 6. Spencer Fane LLP | spencerfane.com 6
  • 7. Spencer Fane LLP | spencerfane.com 7
  • 8. Spencer Fane LLP | spencerfane.com 8
  • 9. Spencer Fane LLP | spencerfane.com 9
  • 10. Spencer Fane LLP | spencerfane.com 10 Average Ransomware Payments Source: https://www.coveware.com/blog/q3-2020-ransomware-marketplace-report
  • 11. Spencer Fane LLP | spencerfane.com 11 Company Size Distribution Source: https://www.coveware.com/blog/q3-2020-ransomware-marketplace-report
  • 12. Spencer Fane LLP | spencerfane.com 12 Takeaway: Cybersecurity is no longer just an IT issue – it is an overall business risk issue – indeed, the ONE RISK...
  • 13. Spencer Fane LLP | spencerfane.com 13 Initial Discovery Basic Intel + Activate IR Plan & Team Triage Security + Backups Security Experts Data Recovery + Restoration Forensic Examination Incident or Breach? After Action Review Most Common Causes Ransomware Lifecycle
  • 14. Spencer Fane LLP | spencerfane.com 14 Source: https://www.coveware.com/blog/q3-2020-ransomware-marketplace-report
  • 15. Spencer Fane LLP | spencerfane.com 15 Ransomware Timeline Hour 1 Initial Discovery Basic Intel Activate IR Plan & IR Team Triage Security + Backups Do Not Wipe Drives Do Not Communicate with TA < 12 Hours Notify Insurance Carrier Engage Security Experts Engage Data Recovery Experts Report to Law Enforcement Notify Key Business Partners Begin Data Recovery + Restoration Confirm Not Obvious “Breach” 12 – 72+ Hours Implement Interim Security Negotiate with Threat Actor OFAC Clearance Carrier Approval for Payment Begin Forensics Plan for PR and Potential Notification +8 Hours Confirm Proof of Life Payment Transaction Obtain Decryptor Test Decryptor +12 – 72+ Hours Begin Data Decryption Process Follow-up with TA if Problems Obtain Interim Signals from Forensics < 2 – 4+ Weeks Restoration of Operations After Action Review Implement Additional Security Complete Forensics & Obtain Report Determine Incident or Breach Notifications & Reporting if Breach 1 – 48 + Months Individual Notification Escalations Business Partner Escalations Regulatory Investigations Litigation
  • 16. Spencer Fane LLP | spencerfane.com 16 Most Common Causes Source: https://www.coveware.com/blog/q3-2020-ransomware-marketplace-report
  • 17. Spencer Fane LLP | spencerfane.com 17 Most Common Causes & Solutions • This is random – scanning web for Internet facing RDP access • Virtual Private Network (VPN) with Multifactor Authentication (MFA)RDP Access • Email phishing tool • Workforce training and simulated phishingPhishing • Install patches timely • No unsupported software Unpatched / Outdated Software • Multifactor Authentication (MFA) • Longer passphrasesPasswords • 3-2-1 Backup Process • Something comparable – you may end up with only your offline backup Backups, Backups, Backups!
  • 18. Spencer Fane LLP | spencerfane.com 18 Shawn Tuma Co-Chair, Cybersecurity & Data Privacy Spencer Fane LLP 972.324.0317 stuma@spencerfane.com • 20+ Years of Cyber Law Experience • Practitioner Editor, Bloomberg BNA – Texas Cybersecurity & Data Privacy Law • Council Member, Southern Methodist University Cybersecurity Advisory • Board of Advisors, North Texas Cyber Forensics Lab • Policy Council, National Technology Security Coalition • Board of Advisors, Cyber Future Foundation • Cybersecurity & Data Privacy Law Trailblazers, National Law Journal (2016) • SuperLawyers Top 100 Lawyers in Dallas (2016) • SuperLawyers 2015-20 • Best Lawyers in Dallas 2014-20, D Magazine • Chair-Elect, Computer & Technology Section, State Bar of Texas • Privacy and Data Security Committee of the State Bar of Texas • College of the State Bar of Texas • Board of Directors, Collin County Bench Bar Conference • Past Chair, Civil Litigation & Appellate Section, Collin County Bar Association • Information Security Committee of the Section on Science & Technology Committee of the American Bar Association • North Texas Crime Commission, Cybercrime Committee & Infragard (FBI) • International Association of Privacy Professionals (IAPP)