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The Future
of Work

Building the
Social Workplace
succeed

Make Social Real
#1
Social
business
solutions in
the
Microsoft
ecosystem

100%
Enterprise
SharePoint ✓
SAP ✓
Salesforce ✓
Dynamics ✓
Azure ...
•
•
•
•
•
•
Shawn P. Beeson
Sr. Solutions Engineer / Evangelist

NewsGator Technologies
Denver, CO

About Me

MCPD – Share...
Make Social Real!

#ESN;

#SocBiz; #SPLF13;
#SharePoint; #NewsGator;
#FutureOfWork; #MakeWorkBetter

@SharePointShawn / @N...
Client / User Access

External Systems

Outlook

Lync

Browser

Windows
Phone 8

SAP

SalesForce

RSS

Twitter

Exchange
S...
Microblogging
Activity Streams

User Profiles

Communities & Groups
Search
Administration
Questions & Answers
Badging & Recognition

Ideation / Innovation
Reporting & Analytics

Knowledge Management
Governance & ...
Reach
User Adoption

Integration & Extensibility

Change Management
Community Management
Human Centricity
Productivity4

Network
of Hands

Time4
1000x
200%
100%

57%
Source: Wikipedia

Picture: http://cdn.dipity.com/uploads/events/0d0b99683f11b6b948e718eaa371eefa_1M....
Productivity4

Network
of Hands

Time4

Network
of Minds
6.27
1.29
0.8%
Source: Booz & Company:
Maximizing the Impact of Digitization

0.6%
*with 10% increased digitization
Network
of Hearts

Productivity4

Network
of Hands

Time4

Network
of Minds
11.3%

7.7%

5.3%

6.4%
Opposable Thumbs, Brains and Hearts
Source: “The Rise of the networked
enterprise: Web 2.0 finds its
payday”, McKinsey & Company
How will we prove
ROI?

What If Something
private is shared
publicly?
We have an Older
Workforce, they
wont get it…

What ...
Ensure Governance & Compliance Capabilities
Create a Detailed “What If” Plan

Focus on ROI and Revenue

Make A Business Ca...
How do I
reduce all
this noise?

Will search
really return
what I am
looking for?

What
communities
do I follow?

What is ...
Provide Real Time Recommendations
“On the Fly” Learning

Leverage Network Intelligence

Intelligent Streams & Filtering

“...
200%
engaged employees are
more innovative

41%
with less sick days

78%

Human
Centricity!

cite that recognition is the
...
28 Hours
Time each week spent by knowledge
workers writing e-mails, searching for
information, and collaborating internall...
“As the population of anytime, anywhere
information workers grows, so does the need to
support more devices and mobilize m...
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
The 5 human factors of enterprise collaboration
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The 5 human factors of enterprise collaboration

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There are several important points to consider when designing and implementing effective collaboration strategies. In this session, we will cover the value of Enterprise Social in creating a highly efficient, collaborative environment that will drive adoption and sustainability for your organization. Join Shawn Beeson, Solutions Engineer of NewsGator, as he discusses how to minimize the barriers to entry for your users, and provides insight into techniques and tools to enable your users to collaborate and become more productive in a more natural and human-centric way. -

Published in: Technology, Education
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The 5 human factors of enterprise collaboration

  1. 1. The Future of Work Building the Social Workplace succeed Make Social Real
  2. 2. #1 Social business solutions in the Microsoft ecosystem 100% Enterprise SharePoint ✓ SAP ✓ Salesforce ✓ Dynamics ✓ Azure ✓ Human Centric Trusted Building Solutions by the Understanding fortune 500 4.5 Million paid enterprise users We Make Social Real The Future of Work
  3. 3. • • • • • • Shawn P. Beeson Sr. Solutions Engineer / Evangelist NewsGator Technologies Denver, CO About Me MCPD – SharePoint 2010 MCPD – ASP .NET MCITP – SharePoint 2010 MCTS – MOSS/WSS 2007 VTSP - Microsoft Certified Scrum Master • SharePoint Guidance (V2 & V3) http://Microsoft.com/spg
  4. 4. Make Social Real! #ESN; #SocBiz; #SPLF13; #SharePoint; #NewsGator; #FutureOfWork; #MakeWorkBetter @SharePointShawn / @NewsGator http://www.linkedin.com/in/shawnbeeson shawn.beeson@gmail.com http://www.youtube.com/user/NewsGatorTV
  5. 5. Client / User Access External Systems Outlook Lync Browser Windows Phone 8 SAP SalesForce RSS Twitter Exchange Server Andriod iOS Blackberry Windows 8 Desktop Linkedin Yammer PeopleSoft Dynamics SP Extran et SharePoint Server Feature Functionality Video Learning Scenarios Video Streaming & Encoding Social Learning Governance & Compliance Analytics & Reporting BI/Analytics Ideation Find Experts Social Networking Office Integration Badging & Recognition Knowledge Capture Questions & Answers Content Management Collaboration Doc. Management Workflows Forms Records Management Info. Management Search Portals SharePoint Server Object Model SharePoint CSOM / Web Services NewsGator Web Services Sites Team Sites Publishing Sites Meeting Sites Wiki Sites [others] Idea Stream Community Video Stream SharePoint Service Applications User Profiles Managed Metadata Search (FAST/Ent.) [others] Enrich News Video Social Lync Active Directory Users Permissions Org. Structure Exchange Server Policies Email Calendar Tasks Presence
  6. 6. Microblogging Activity Streams User Profiles Communities & Groups Search Administration
  7. 7. Questions & Answers Badging & Recognition Ideation / Innovation Reporting & Analytics Knowledge Management Governance & Compliance Videos Corporate Communications
  8. 8. Reach User Adoption Integration & Extensibility Change Management Community Management Human Centricity
  9. 9. Productivity4 Network of Hands Time4
  10. 10. 1000x 200% 100% 57% Source: Wikipedia Picture: http://cdn.dipity.com/uploads/events/0d0b99683f11b6b948e718eaa371eefa_1M.png
  11. 11. Productivity4 Network of Hands Time4 Network of Minds
  12. 12. 6.27 1.29 0.8% Source: Booz & Company: Maximizing the Impact of Digitization 0.6% *with 10% increased digitization
  13. 13. Network of Hearts Productivity4 Network of Hands Time4 Network of Minds
  14. 14. 11.3% 7.7% 5.3% 6.4%
  15. 15. Opposable Thumbs, Brains and Hearts
  16. 16. Source: “The Rise of the networked enterprise: Web 2.0 finds its payday”, McKinsey & Company
  17. 17. How will we prove ROI? What If Something private is shared publicly? We have an Older Workforce, they wont get it… What if employees are wasting time? What if Someone Posts Something Inappropriate? It will be too disruptive What If we Get Sued? We are a Regulated Industry How Will this Solve My Real Business Problems?
  18. 18. Ensure Governance & Compliance Capabilities Create a Detailed “What If” Plan Focus on ROI and Revenue Make A Business Case Address a Business Problem First Leverage Relationships Enable Leadership Reporting & Analytics Do the Industry Research Start Small Ensure Auditability
  19. 19. How do I reduce all this noise? Will search really return what I am looking for? What communities do I follow? What is a #Hashtag Who should I Colleague? What is @Targeting? Where should I store this document? Where do I find that community again? Is this a Dumb Question? What if I’m not monitoring My Stream? Should I colleague the CEO? Did I Hashtag the right words? What will people think of my answer? How can I find an Expert in [Topic]?
  20. 20. Provide Real Time Recommendations “On the Fly” Learning Leverage Network Intelligence Intelligent Streams & Filtering “Real” Community Managers Work From Anywhere, Anytime Reward & Recognize Drive Behaviors Encourage Executive Participation User Configured Notifications One Place to Work
  21. 21. 200% engaged employees are more innovative 41% with less sick days 78% Human Centricity! cite that recognition is the main motivating factor 20-25% 69% productivity increases if the enterprise becomes fully networked enterprise would work harder, if they were better recognized
  22. 22. 28 Hours Time each week spent by knowledge workers writing e-mails, searching for information, and collaborating internally. (The Social Economy, July 2012, McKinsey Global Institute) other 70% of our time Collaborating
  23. 23. “As the population of anytime, anywhere information workers grows, so does the need to support more devices and mobilize more business applications that employees use to do their jobs.” Forrester, Mobile Engagement Demands Process Transformation, 2/2013

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