Organizational Communication (Shaun)


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  • Organizational Communication (Shaun)

    1. 1. ORGANIZATIONAL COMMUNICATION By Trevor Alston, Jonathan Benn, Darren Bircher & Shaun Bent
    2. 2. Table of Contents <ul><li>What is Organisational Communication? </li></ul><ul><li>Communication Networks </li></ul><ul><ul><li>Chain </li></ul></ul><ul><ul><li>Star </li></ul></ul><ul><ul><li>Wheel </li></ul></ul><ul><ul><li>Etc </li></ul></ul><ul><li>Mediated Communication </li></ul><ul><li>Telecommute & Telecommuting </li></ul><ul><ul><li>Cloud Computing </li></ul></ul><ul><li>Surveillance & Privacy Concerns </li></ul><ul><li>Summary </li></ul><ul><li>Bibliography </li></ul>
    3. 3. What is Organizational Communication? <ul><li>Organizational communication, broadly speaking, is: people working together to achieve individual or collective goals. </li></ul><ul><li>(Miller, 2002) </li></ul>
    4. 4. Telecommute & Telecommuting <ul><li>Telecommuting is a broader term, referring to substituting telecommunications for any form of work-related travel, thereby eliminating the distance restrictions of telecommuting. </li></ul><ul><li>(Nilles, 1998) </li></ul>
    5. 5. Telecommute & Telecommuting <ul><li>Jack Nillies pioneered the idea of Telecommuting in the 1970’s </li></ul><ul><li>He literally wrote the book on Telecommuting </li></ul><ul><li>The Telecommunications-Transportation Tradeoff </li></ul><ul><li>Since then he has also published several other books on the same topic </li></ul><ul><li>He has designed Telecommuting Projects for some of the biggest companies in the world </li></ul>
    6. 6. Telecommute & Telecommuting <ul><li>Telecommuting is also known as E-work or more commonly working from home (WFH) </li></ul><ul><li>Gives employees greater flexibility </li></ul><ul><li>The daily commute to a central place of work is replaced by telecommunication links </li></ul><ul><li>A frequently repeated motto is that &quot;work is something you do, not something you travel to&quot; (Leonhard, 1995) </li></ul>
    7. 7. Telecommuting Technology <ul><li>Facilitated by such tools as Virtual Private Networks, Video Conferencing, and VOIP (Voice Over IP) </li></ul><ul><li>Local Area Network (Resource Sharing) </li></ul><ul><li>Laptop Computers </li></ul><ul><li>Availability Wi-Fi & 3G </li></ul><ul><li>Increase & Development of Cloud Computing </li></ul>
    8. 8. Cloud Computing <ul><li>Store all information on a ‘Cloud’ (Server) </li></ul><ul><li>Information ‘Pushed’ to all devices </li></ul><ul><li>Offers synchronised information across several computers and devices </li></ul><ul><li>Microsoft Exchange </li></ul><ul><ul><li>Used in large organizations </li></ul></ul><ul><li>Apple’s Mobile Me </li></ul><ul><ul><li>&quot;Microsoft Exchange for the rest of us.&quot; (Schiller, 2008) </li></ul></ul><ul><ul><li>Subscription Service </li></ul></ul><ul><ul><li>Available on Mac & PC </li></ul></ul>
    9. 9. Surveillance & Privacy Concerns <ul><li>Employers monitoring employees internet use! Is this right or wrong? </li></ul><ul><li>27 millions employees ( 1 / 4 ) have there internet or email use under continuous surveillance </li></ul><ul><li>Legislations are needed to protect both employers & employees </li></ul><ul><li>British Regulation of Investigatory Powers Act 2000 is one such piece of legislation </li></ul>
    10. 10. Privacy as an ethical issue <ul><li>Privacy is an important ethical issue </li></ul><ul><li>Evidences does suggest employers are right to be concerned about their employees online activities: </li></ul><ul><ul><li>64% used the internet for non-work activities (‘Cyberslackers @ work’, 2000) </li></ul></ul><ul><ul><li>84% have sent non-work-related emails </li></ul></ul><ul><ul><li>90% have looked at recreational website during work hours (Vault, 2000) </li></ul></ul><ul><li>Out of work hours internet access </li></ul>
    11. 11. Summary <ul><li>Organizational Communication is key to the success of any business </li></ul><ul><li>Telecommuting is on the rise through: </li></ul><ul><ul><li>Advancements in technology </li></ul></ul><ul><ul><li>Availability of technology </li></ul></ul><ul><ul><li>Cost of technology </li></ul></ul><ul><li>Employees use of the Internet is often monitored </li></ul>
    12. 12. Bibliography <ul><li>BURHOLT, Adrain (2008), Managing Remote Workers – Accessed Via: </li></ul><ul><li>CICCARELLi, P et all (2004) – Networking Foundation . Publisher: John Wiley & Son, p89 </li></ul><ul><li>‘ Cyberslackers at Work’ (2000), Accessed via Computer-Mediated Communication Book </li></ul><ul><li>KARRIS, s (2009) – Networks. Publisher: Orchard Publications </li></ul><ul><li>LEONHARD, Woody (1995), The Underground Guide to Telecommuting , Addison-Wesley </li></ul>
    13. 13. Bibliography <ul><li>MILLER, Katherine (2002), Organizational Communication: Approaches and Processes , 4th ed., p. 1. </li></ul><ul><li>NILLES, Jack M. - </li></ul><ul><li>NILLES, Jack M. (1998), Managing Telework: Options for Managing the Virtual Workforce , John Wiley & Sons </li></ul><ul><li>NEHER, William W. (1997), Organizational Communication: Challenges of Change, Diversity, and Continuity </li></ul><ul><li>SCHILLER, Phil (2008) - WWDC 2008 – Apple Announces Mobile Me </li></ul><ul><li>VAULT (2000), Internet Usage at Work , Accessed via Computer-Mediated Communication Book </li></ul>