FEBRUARY / RS. 150
VOLUME 01 / ISSUE 02



SECURITY: Is your
enterprise ready for
                          27   GREEN IT:...
EDITORIAL




                          Driving business
                          value
                          To be t...
CONTENT
                                                                                                                  ...
ITNEXT.IN


                                                                                                              ...
BOSS TALK | NILESH SANGOI




    MANAGING IT

    Take more
    on your plate


    H
                      ave you notic...
INBOX


                                                                                                           Brillia...
MONEY WISE
                             OPINION                          ALOK KUMAR
                                      ...
UPDATE




    UPDATE
                                                                    I N D U S T R Y
                ...
SECURE YOUR IDENTITY                            AUTOMATE YOUR PC BACKUP                    SPEED UP YOUR CONNECTIVITY
Tren...
UPDATE


     Global IT spending to
     touch $3.4 trillion in 2010
     TECH TRENDS | Giving indications that          o...
UPDATE



Verizon offers full SAP
                                                                                        ...
COVER STORY | TECH TRENDS




                                             10
                                         TEC...
TECH TRENDS | COVER STORY




The robust performance of the Indian            of IT managers evaluate and rank them on
eco...
COVER STORY | TECH TRENDS




     CONCEPT &
     METHODOLOGY                                                         SECU...
TECH TRENDS | COVER STORY



                                                                                       BUSINE...
COVER STORY | TECH TRENDS




                                   Security 2.0
                                   Just prot...
TECH TRENDS | COVER STORY




                                                       Data Center Transformation
          ...
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IT Next Magazine is published by 9.9 Media and is basically targeted to the senior IT professional community.

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IT Next February 2010 Issue

  1. 1. FEBRUARY / RS. 150 VOLUME 01 / ISSUE 02 SECURITY: Is your enterprise ready for 27 GREEN IT: Can you cut the power cost 30 STRATEGY: How do you define IT project 52 THE BIG Q How to ensure adequate mobile devices? in the data centre? requirements? bandwidth? Page 55 YOU VOTED! IT MANAGERS IDENTIFY TEN HOT TECHNOLOGIES A 9.9 Media Publication
  2. 2. EDITORIAL Driving business value To be the last to produce a technology trend list is a difficult decision to make. But, at IT Next we consciously choose to do “IT managers are this, to avoid bombarding you with another me-too looking at technologies prediction for the year. Instead, we decided to conduct a reality-check that can provide of the “commonly announced predictions” by asking your peers— the IT managers—to vote and rank the technologies that will matter during the year. clear, measurable The parameters were simple—ability of the technologies to leverage cost savings” existing IT infrastructure of an enterprise, its level of maturity, utility, and S H U B H E N D U PA R T H the cost of implementation. But the outcomes were startling. Several of the technologies that ranked high on low implementation cost, faltered on either the ability to leverage the existing infrastructure or the maturity and utility front. The real surprises in the pack were the much touted XaaS (everything as a service), business-grade social networking and green IT. Sure, they made it to the top list, but scored relatively low on the utility front. The message is clear: businesses and IT managers are looking at technologies that can help them squeeze more from the existing infrastructure, and provide clear, measurable cost savings—both in terms of improved productivity and efficiency. The top three in the list, security, BI and BA, and data center transformation, clearly indicate that enterprise IT spending will continue to be driven by the business value of technology. It looks like IT managers will adjust their operational spending levels in direct proportion to corporate revenue, rather than developing or implementing new systems or going for technology upgrades. Virtualisation, which scored marginally lower than the top three technologies in the list, reinforces the fact that the prevailing economic Blogs To Watch! scenario is compelling IT managers to leverage their existing IT assets to www.infosysblogs.com/eim/ PHOTO GRAPHY: D R LOHIA the hilt, helping organisations keep their capex low. www.cringely.com/ The one exception, however, is security. The fact that IT managers have Your views and opinion matter rated it high on all parameters points to the fact that it continues to be to us. Send your feedback a major concern area. But merely protecting devices will not serve any on stories and the magazine at shubhendu.parth@9dot9. purpose. It needs to map the real business data. in or SMS us at 567678 (type Watch out for the pitfalls though. ITNEXT<space>your feedback) F E B R U A R Y 2 0 1 0 | IT NEXT 1
  3. 3. CONTENT Facebook: http://www.facebook . com/home.php# / gr oup. php?gid=19567 5 03 05 82 Twitter: http://t witter.com/ itnex t LinkedIn http://www.linkedin.com / groups?gid=22617 7 0& trk =m yg_ FOR THE L ATEST TECHNOLOGY UPDATES GO TO ITNEXT.IN FEBRUARY 2010 V O L U M E 0 1 | I S S U E 0 2 ugrp_ovr TECHNOLOGIES 10 THAT MATTER INDIA’S IT MANAGERS REVIEW, ANALYSE AND REFLECT ON THE LATEST TECHNOLOGY TRENDS—AND VOTE ON THE ONES THAT WILL MAKE THE CUT THIS YEAR. Page 16 INSIGHTS BOSS TALK INTERVIEW 27 Defending new boundaries How to secure your mobile enterprise environment 34 Getting ’em work from home Telecommuting employees can deliver big gains 38 Moving away from terra firma While cloud computing offer some great benefits, the transition may C OV ER DES IGN/ILLUSTRATIO N: ANIL T not be easy for an enterprise 42 Playing the storage nutritionist Data tiering, virtualisation and green-orientation are among the vital nutrients that will help you arrive at the right mix 05 Take more on your plate | 24 “We have an edge over The much vaunted right time, Google Apps” | Ponani Gopal- 46 Making the right connections right place adage is no longer akrishnan, VP at IBM India Soft- The right cabling solution must be standards-compliant and appropri- relevant. What really works is ware Lab talks about the benefits ate for both existing and future application needs all time, all place of LotusLive 2 IT NEXT | F E B R U A R Y 2 0 1 0
  4. 4. ITNEXT.IN MANAGEMENT Managing Director: Dr Pramath Raj Sinha Printer & Publisher: Vikas Gupta EDITORIAL Group Editor: R Giridhar Page PUTTING THE SQUEEZE ON ENERGY Editor: Shubhendu Parth Consulting Editor: Pravin Prashant 30 CONSUMPTION | Rationalising power cost at Associate Editor: Shashwat DC data centers can help build a greener enterprise Sr Correspondent: Jatinder Singh OPINION OFF THE SHELF DESIGN 06 Money Wise: Costliest 64 Wipro launches green PC Sr Creative Director: Jayan K Narayanan not always the best | by Alok | A sneak preview of enterprise Art Director: Binesh Sreedharan Kumar, CEO, Sears IT & Manage- products, solutions and services Associate Art Director: Anil VK ment Services Manager Design: Chander Shekhar Sr Visualisers: Anoop PC, Santosh Kushwaha 59 Tech Talk: Resolving the Sr Designers: Prasanth TR & Anil T ‘Open’ dilemma | by Jaideep SALES & MARKETING Billa, Advisor to Chief Architect VP Sales & Marketing: Naveen Chand Singh & CEO, Polaris Software Lab (09971794688) Brand Manager: Siddhant Raizada (09990388390) 15-MINUTE National Manager-Events & Special Projects: MANAGER Mahantesh Godi (09880436623) 49 From Fat to fit | How to THE BIG Q National Manager Online: Nitin Walia manage the IT operating budget 55 What chokes my Inter- (09811772466) net? | Managing a WiFi network GM South: Vinodh Kaliappan(09740714817) 50 Office Yoga | Asanas for GM North: Pranav Saran(09312685289) stress relief CUBE CHAT GM West: Sachin N Mhashilkar(09920348755) 60 Aspire to inspire | “A leader Assistant Brand Manager: Arpita Ganguli 52 Healing Achilles’ heel | should not shy away from tak- Managing project requirements, ing new responsibilities,” says PRODUCTION & LOGISTICS budget and timelines Ranganathan N N, Joint Man- Sr. GM Operations: Shivshankar M Hiremath ager, Business IT Solutions at Production Executive: Vilas Mhatre 54 Power Dressing | 5 simple Mahindra & Mahindra Financial Logistics: MP Singh, Mohamed Ansari, steps to buying the right suit Services Shashi Shekhar Singh OFFICE ADDRESS REGULARS Nine Dot Nine Mediaworx Pvt Ltd K-40, Connaught Place, Outer Circle, Editorial _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 01 New Delhi–110 001, India Industry update _ _ _ _ _ _ _ _ _ _ 08 Printed and published by Vikas Gupta for Event _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _62 Nine Dot Nine Mediaworx Pvt Ltd Tech indulge _ _ _ _ _ _ _ _ _ _ _ _ 66 K-40, Connaught Place, Outer Circle, Open debate _ _ _ _ _ _ _ _ _ _ _ _ _67 New Delhi–110 001, India My log _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 68 Editor: Vikas Gupta K-40, Connaught Place, Outer Circle, ADVERTISER INDEX New Delhi–110 001, India EMC IFC Digilink 05 Printed at: Nutech Photolithographers PLEASE B-240, Okhla Phase–I, Page EDU 22-23 RECYCLE THIS Consumer Mate 45 MAGAZINE New Delhi–110 020, India AND 50 Check Point IBC REMOVE INSERTS © ALL RIGHTS RESERVED: REPRODUCTION IN WHOLE OR IN Delta BC BEFORE RECYCLING PART WITHOUT WRITTEN PERMISSION FROM NINE DOT NINE MEDIAWORX PV T LTD IS PROHIBITED. F E B R U A R Y 2 0 1 0 | IT NEXT 3
  5. 5. BOSS TALK | NILESH SANGOI MANAGING IT Take more on your plate H ave you noticed something strange about human nature? While we acutely aspire for power and authority, we want to lay hands on them with mini- mum accountability and effort. I have often come across managers aspiring for higher positions, waiting for what they call the right time to show their skills and talent, little realising that they should be doing it all the time. The idea that one needs to wait for a particular “The much vaunted right time, right opportunity to display one’s skills is grossly erroneous. Gone are the days when indulgent place adage is no longer relevant. What bosses used to mentor their juniors in the really works is all time, all place” ‘guru-shishya parampara’. With competition becoming intense and time getting compressed, critical to thoroughly understand fundamental the current crop of juniors are expected to excel theories and principles before learning through by the dint of their abilities and commitment if hands-on practical work. This foundation they really want to be noticed and mentored by helps tremendously. their seniors for fast-track growth. And even while you do that, do not forget that So what should an IT manager, who desires in today’s environment a good CIO is one who to become the CIO some day, do to impress his comprehends technology and business equally bosses and score over his peers? He should SUGGESTION BOX well. So, take keen interest in the business proactively take more on his plate. Never evade your organisation is in, the market scenario, assuming higher responsibilities just because competition, business processes and the ways they are not part of your job description. But how the business and the end consumer can be served should you go about it? better with the help of technology. Typically, a CIO likes subordinates to In some organisations, there is a clear line whom he can assign a task and forget about drawn between IT and users. It should be ‘we’ it. Therefore, ensure that your boss does not rather than ‘us versus them’. Work very closely have to continuously remind you about the with other departments to see how you can help task assigned. Keep communicating to him the them make IT a business enabler. developments, both good and bad. It talks about the In the end, let me repeat that the much vaunted Also, remember that when you are escalating Google founders, ‘right time, right place’ adage is no longer relevant. a problem to your boss, you present a few and describes how What really works is ‘all time, all place’. So never PHOTO GRAPHY: MEXI XAV IER possible solutions, and your recommendation. technology has flinch from taking new and higher responsibilities. This will make decision-making relatively easy changed the way What you take on today without asking, might be for the boss and earn you higher responsibilities. we live and work yours for the taking tomorrow. To be able to do that, ensure that you build WRITERS: DAVID A VISE & MARK MALSEED The author is CTO of Meru Cabs and an open-source enthu- a very strong foundation of technology know- P UBLISHER: PALGRAVE siast who believes in being hands-on whenever possible. He MACMILL AN how during the initial years of your career. It is P RICE: INR 295.00 has also served as AVP-IT at Star India 4 IT NEXT | F E B R U A R Y 2 0 1 0
  6. 6. INBOX Brilliant IT magazine! I am sure it’s going to be read by every CIO in the country very soon. Very well laid out, fantastic design, coverage from logistics to Cloud… superb advertisements JANUARY 2010 backed by all market leaders. Way to go! IT NEXT THANKS ITS READERS SHIVA SHANKAR SHIVA FOR THE WARM Vice-President & Head—IT Infrastruc- RESPONSE ture & Security (Operations & Engineer- ing) | Reliance Communications http://www. scribd.com/ doc/25549135/IT- Next-Vol-1-Issue-1 It was a nice feeling to realise that I am actually reading some- 884 views IT NEXT VALUES YOUR FEEDBACK thing which has been exclusively We want to know what you think about the magazine, and how we can make it designed for my community of IT http://issuu.com/ a better read. Your comments will go a long way in making IT NEXT the pre- itnext/docs/ managers. it_next_issue_01_ ferred publication for the community. Send your comments, compliments, dec09-jan10 As you have pointed out in complaints or questions about the magazine to editor@itnext.in. your editorial, the IT managers’ 108 views community often goes unnoticed in the entire gamut of IT and IT delivery. Thanks for bringing out “It was nice to go through the first issue of IT Next, which READ THIS a magazine for us. ISSUE ONLINE focuses on the significant contribution made by IT While the first edition is spot on in the content and managers in the growth of an organisation. This is the only http://www.itnext. in/resources/ presentation, I would like to know magazine that provides IT mangers with ample guidance on magazine more about the best practices how to become the next generation of CIOs. The magazine does in IT strategy as this will help growing organisations to rise up well by focusing on upcoming issues and recent trends in technology to meet the growth challenges. both from infrastructure as well as applications side.” But it is definitely a Maybach :). SUBHASIS NAYAK PRASAD REDDY Manager (IT) | Bata India Ltd Manager-IT & Administration | Prelude Systems The magazine looks good in content and on the gloss scale. The article on GST is good. Other articles in Insight section are also good. Excellent work! Hope you can However, the magazine can do with lesser and smaller photographs. keep up the quality. The cover story is good, but has missed out on the opportunity to high- L C SINGH light that today’s CIOs also help in the strategy process and are not lim- Founder CEO | Nihilent Technologies ited to merely executing what someone else determines. This, of course, requires experience, competence and “industry-specific” perspectives. I read through the magazine Going ahead the magazine should include a feature on “Musings” or and found it excellent. Despite “Higher Plane”, “Weekend Byte” or something else which will get the there being other similar sources CIO talking of other interests or different perspectives than just about of information in the market, IT IT. An in-depth case study will add value to the readers and will be in Next stands out on many counts— keeping with your overall look, theme and feel. while the content is surely fabu- The magazine should also take up unusual issues or topics and get lous, I am impressed with the to depth and bring a refreshing perspective. It would also help to get a look and feel factor as well. Over- few international quality bloggers to write and contribute. all, I think it’s a great effort from I can see that you are structuring to be different. I feel you can work your end and kudos to the entire ITNEXT<space> to become the Forbes India of the IT magazine world. Some additions, team! <your feedback> some de-emphasis, some emphasis will help. and send it to SANCHIT VIR GOGIA NAGARAJ BHARGAVA COO | Synaptris 56 78 76 *Special rates apply Senior Analyst-IT Services | Springboard Research 6 IT NEXT | F E B R U A R Y 2 0 1 0
  7. 7. MONEY WISE OPINION ALOK KUMAR CEO, Sears IT & Management Services job”. Consequently, the quality of manufacturing, has undergone a sea change. Similarly, IT is so embedded in almost every organisation that it Costliest is not has to be everyone’s concern, and not that of the CIO alone. The day, this always the best understanding is embedded in the mind of all CXOs, they will witness a sea change in the benefit technology can bring to their business. W Here are a few tips that can help IT e all have learned managers reap rich benefits even with the hard way low IT budgets. that cost cutting Always plan technology for your and cost reduc- needs, not on the basis of what you tion need not can afford. One should look for wait for a recession to strike. However, solutions that fit the budget without recession has certainly taught all of us compromising needs. For everything the lesson that high budget necessarily there is a solution. You have to put in does not convert itself into high busi- extra effort to look around, or strike a ness benefits. It is only validation and balance where necessary. Don’t forget to participation from all levels that an review the actual benefits achieved after organisation can achieve the right bal- the project. ance between what it spends and the As an IT manager, you should never benefit from IT investments. ignore the fact that gaps will continue In the current day corporate scenario, to exist between the plan and the actual most of the companies do not have expenditure. But the key to success lies any formal or detailed IT budget. IT is always considered as an expense, “Always plan in reviewing and reducing the gaps in the future. You can achieve that by despite the fact that without it the technology for your making your IT an internal business. business cannot operate anymore. I have mostly seen planning for IT happening needs, not on the Effective programme management and control within IT and user departments on an ad hoc basis, and requirements basis of what you will deliver far more benefits without reaching the CIO’s desk as if they have dropped suddenly from the sky. What can afford” spending anything extra. To do that you need to have the benchmarks to compare this means is that the IT department performance. But do not stop there; try has little room to plan. Most of the time always a gap between the needs and to create your own benchmarks for and energy goes in managing what is at the capacity. Therefore, it is obvious others to follow. hand, and very little focus is accorded to that with limited budget, the business In the end, remember that your wants integrating business and IT, or planning benefits can never reach anywhere close may always not be the needs of the how business can better leverage ICT. It to the business needs. Unfortunately, organisation. Think, involve others and is very apparent that organisations that most organisations give low priority to evolve a consensus on requirements. By have understood the power of IT have IT planning. Technology, now being the doing this and more, you can achieve benefited immensely from the same. backbone of almost every organisation, the same result or even better ones Remember the days, when visiting is akin to the nervous system of the by spending less. So the next time, a hotel for our dinner, our first glance company. Its breakdown will mean you are asked to make an assessment, used to be on the right hand side of direct loss of business and, therefore, remember the thumb rule, costliest is PHOTO GRAPHY: MEXI XAV IER the menu. Our taste buds were guided must be accorded a priority similar not always the best. by the cost–the lower the better. This to sales, manufacturing or other core mindset is all pervasive in every walk functions. The author has been a tech leader for more than of today’s corporate life. When Deming and JM Juran started a decade, and has been associated with com- panies like Hutchinson and the Reliance Group. A budget is based on what the their quality campaign in the 1980’s, Currently, he is heading Sears IT & Management company can afford, and there is the mantra was “Quality is everyone’s Services India F E B R U A R Y 2 0 1 0 | IT NEXT 7
  8. 8. UPDATE UPDATE I N D U S T R Y TRENDS DEALS PRODUCTS SERVICES PEOPLE storage and networking gear. This will help HP prepackage “machines” for particular applications. The two companies are also looking at eliminating complexities of IT management and automate existing manual processes through the cloud environment to lower overall costs. Taking the partnership further, the two have also decided to increase their global investment by 10 times, to drive new opportunities for the 32,000 HP and Microsoft Frontline channel partners. The companies will also work towards developing solutions that can respond to changing business HP, Microsoft to The joint solutions requirements by seamlessly converging server, storage, simplify solution are designed network and application resources to simplify in a self-managed environment. technology The deal is expected to impact TECH ALLIANCE | Understanding the rising complexities of IT environments earlier alliances made by IBM environment across the globe, tech giants HP and Microsoft have for busi- and Oracle to save enterprise entered into a partnership to jointly invest US $250 million in devel- nesses of all costs and Cisco, VMware and oping solutions aimed at simplifying the technology environment sizes EMC on private clouds. for enterprises. According to Microsoft, the The partnership will enable the two companies build and integrate integrated portfolio would be technologies like Microsoft Exchange, Microsoft SQL Server complemented by new design, applications, and Microsoft Hyper-V Server with HP’s hardware, implementation and support services for the joint solutions. Both companies will also work towards modernisation MOSTILE B E Advertisement support for mobile applications will generate of application services for large OR APP almost 25% of all mobile app store revenues by 2013 Online Transaction Processing (REVENUE PROJECTIONS IN US $ MILLION) (OLTP) implementations and Application 30000 business intelligence (BI) stores to be 25000 29,479 solutions. a core focus This integration also PHOTO GRAPHY: PHOTOS .CO M area for the 20000 mobile indus- intends to deliver power and 15000 try in 2010 performance optimisation, 10000 while ensuring interoperability 5000 in a heterogeneous data 2009 6,770 2010 2013 0 4,237 center environment, the two companies claim. S O URCE: GARTNER, D ECE MBER 2009 8 IT NEXT | F E B R U A R Y 2 0 1 0
  9. 9. SECURE YOUR IDENTITY AUTOMATE YOUR PC BACKUP SPEED UP YOUR CONNECTIVITY Trend Micro’s 2010 edition of Internet Se- Seagate Replica, the new PC Netgear RangeMax Dual curity Pro claims to secure backup device, can elimi- Band Wireless-N Gigabit online identities of users nate manual need for the Router WNDR3700 has been in an advanced way. The PC backup process and designed to fulfill the high product is priced at Rs 1,890 can store up-to-date broadband connectivity needs for a single PC and Rs 2,890 copies of everything at a of enterprises. It is priced at for a three-PC licence. single click. Rs 9,900. Google introduces changes without having to worry about saving it in different storage on tap storage devices. Those using premium versions of Google Docs can also use their accounts for remote backup. The move is not surprising, TECH TIDINGS | Google docu- considering that Google has been ment users can now create and trying to push its own cloud-based share all kinds of online docu- operating system. It is expected ments. While the company will that Google will try to offer as still limit users to 500KB for many essential cloud services as Microsoft Word documents, and possible before it launches the 10MB for PowerPoint presenta- Chrome OS netbooks. tions and PDFs, the new limit for The company further states all other files that cannot be con- that the Premier Edition Google verted into a Google Docs format Apps customer will be able to is 250MB. seamlessly upload many files The company has, however, at once and sync them with put a cap of 1GB on the amount their desktop in real-time using of space for non-Google Docs The new cloud The new cloud storage third-party applications. With files that are stored within Docs. storage capa- capability will help enterprise the battle of cloud heating up, Users can upgrade though, by bility will help users collaborate on various the announcement is expected buying additional storage for 25 enterprise kinds of large format documents, to stir the soup for many biggies, cents per GB per year. as also enable them to make including Microsoft. AROUND THE WORLD QUICK BYTE Wireless backhaul: 30 lakh base stations by 2012 IDC predicts that the APAC carrier network equipment market will have 30 lakh base stations and over 18 lakh cell sites by 2012—a growth of 24.3% and 10.7% respectively from 2008-09. Half CISCO CEO JOHN CHAMBERS ON THE COM- PANY’S GROWTH FORECAST of these sites will be connected to fibre through “THE COMPUTER SWITCHING Carrier Ethernet. Urban 3G/HSPA base stations will COLOSSUS IS CHANGING FROM THE INTERNET’S be linked to fibre by 2011 in most markets. The main ‘PLUMBER’ TO A PLATFORM driver of this transformation is the need for mobile AND PROVIDER OF operators to provide high bandwidth services with PRODUCTS FOR ONLINE WORK AND LEISURE” incremental capex outlays. F E B R U A R Y 2 0 1 0 | IT NEXT 9
  10. 10. UPDATE Global IT spending to touch $3.4 trillion in 2010 TECH TRENDS | Giving indications that of 9.3%. While Gartner expects the the global economy may be headed Middle East and African market to for a recovery, international research grow by 7.7%, it predicts 7% increase in firm Gartner has predicted that the Asia Pacific IT spending. world will spend US $3.4 trillion on IT However, the report cautions that in 2010. The projection exemplifies a the recovery in Western Europe, significant improvement from 2009, United States and Japan will continue INTERVIEW when worldwide IT spending regis- to register slower growth. While NEERAJ GILL tered a negative growth of 4.6%. IT spending in Western Europe is Managing Director – India & SAARC, Polycom The report further predicts that all expected to grow by 5.2%, Gartner major segments, including computing predicts that the US and Japan market hardware, software, IT services, spending would grow by 2.5% and IT NEXT: How useful are the present- telecom, and telecom services, will 1.8%, respectively. day conferencing solutions? grow in 2010. % The report, however, GILL: Present-day conferencing solutions According to the research SPENDING points out that it is important IN ASIA PACIFIC are well equipped to bring in operational firm, IT spending growth in to understand the impact 7 TO GROW BY efficiency, business continuity, and help emerging markets—except of exchange rates on the in reducing travel cost, giving competitive central and eastern Europe, markets as well. The growth, advantage for swift business decisions. % and some of the Gulf states— it says, is largely attributed will lead the way, with Latin to a projected decline in How are you addressing the needs of America registering the the value of the US dollar IT managers? Source: Gartner highest spending growth compared to 2009. At Polycom, we value the contribution of IT managers and continue to develop a variety of resources that are useful for Oracle completes them. While we support our users by providing adequate training, our technical support team is equipped to help them Sun takeover design the right tele-presence and video conferencing solution. M&A | Oracle has announced that So, what is your recommendation it has completed the takeover of for a IT manager planning to imple- Sun Microsystems. The US $7.4 ment a high definition conferencing billion deal was pending approval solution? for the last nine months. While An IT manager should always consider the US Department of Justice factors like target users and existing approved the acquisition last year, conferencing environment while planning the European Commission gave for a high definition conferencing solution. its go ahead only last month. One should also consider what types of The acquisition will enable content would be shared—spreadsheets, Oracle to add servers, storage, PHOTO GRAPHY: JAYAN K NARAYANAN detailed schematics, and whether the SPARC processors, Solaris The company is long-term strategic proposed solution is interoperable and operating system, Java, and the eying to lever- customer advantages. future-proof and uses industry standards. MySQL database to its portfolio age two key Sun With the completion of Most importantly, IT managers should of database, middleware, and software assets— the acquisition, Oracle will take measures to ensure that today’s business applications. Java and Solaris now be able to fully utilise investment should be of value tomorrow. The company is eying to for longterm stra- the potential of its solution leverage two key Sun software tegic customer by adding the high-end assets—Java and Solaris, for advantages features of Solaris. By Jatinder Singh 10 IT NEXT | F E B R U A R Y 2 0 1 0
  11. 11. UPDATE Verizon offers full SAP TECH TIDINGS HP expands suite on the cloud security The service portfolio is targeted at Betting big on rising security medium to threats and growing business com- large or- plexities, HP has introduced new ganisations security solutions and services in looking to use key areas of technology infrastruc- SAP at a lower ture, consulting and training, for cost both conventional and managed business environments. According to the company, the new services and solutions will be part of the HP secure Advantage portfolio. It will include applica- tions, business continuity, content, data integrity, data center, end points, networks, identity and ac- cess management, risk manage- ment, and security operations. TECH TIDINGS | Taking a step forward to large enterprises that are looking The company claims that each to realise its cloud ambition, Verizon to adopt cloud-based applications. category of offering is supported has introduced a new cloud-based SAP The company says that it will offer by many individual services and service. According to the company, the custom service-level guarantees that capabilities for various types of service enables enterprises to more extend beyond server and application information security needs. With effectively deploy and manage essen- availability to include transaction and this announcement, HP aspires to tial SAP applications such as financial business process metrics. become a single-point source for analysis and logistics management, While Verizon will provide service addressing diverse security needs while reducing complexity and con- support using its dedicated help of an enterprise. trolling costs. desk in India, San Francisco and UK, The new security solution is The company claims to support customers will also have visibility also expected to help HP improve the entire SAP portfolio, including into their SAP environment through its Enterprise Services division software for customer relationship a Web interface. offering. The company has previ- management, enterprise resource The offering has been certified ously acquired IT outsourcing firm planning, product lifecycle, supply by SAP, and the platform already Electronic Data System (EDS) for chain and corporate services. supports 100,000 customers $13.9 billion in 2008, which is now The service is targeted at medium globally. called HP Enterprise Services. NEWS @ OPEN ORIGINALLY DESIGNED for pen computing tablets, about ADOBEthat market was IS GOOD FOR IPAD, SAYS 15 years before CTO BLOG FLASH WAS ready to take off | Adobe CTO Kevin Lynch in his blog < http://tinyurl.com/ITNext-Kevin-Lynch-on-iPad> There has been much hue and cry over the non-inclusion of Flash on the latest gadget, with Apple CEO Steve Jobs calling Adobe “lazy” and Flash “too buggy” for its devices. Lynch subtly debunked Apple’s “walled approach” stating that, “the Web should remain an open environment with consistent access to content and applications regardless of your viewing device”. F E B R U A R Y 2 0 1 0 | IT NEXT 11
  12. 12. COVER STORY | TECH TRENDS 10 TECHNOLOGIES THAT MATTER 12 IT NEXT | F E B R U A R Y 2 0 1 0
  13. 13. TECH TRENDS | COVER STORY The robust performance of the Indian of IT managers evaluate and rank them on economy over the past few months has rein- four dimensions:. forced the belief that downturn, at least in 1. Leverage of existing IT assets: With India, is well and truly behind us. IT bud- increased organisational emphasis on cost gets that were hurriedly slashed a few quar- control, the ability to reuse and leverage exist- ters ago are being slowly reinstated. Shelved ing technology and infrastructure is a huge project plans are being revived, and IT man- plus since it not only helps optimise capital agers are once again being tasked to iden- expenditure but also reduces the difficulty of tify and evaluate technologies that can help transitioning to a new paradigm. their organisations capture and monetise 2. Maturity of technology: Technology new opportunities, and improve operational maturity often has a direct correlation to ease efficiencies. of installation, deployment and management. The beginning of a new year is also the IT managers responsible for ensuring appli- time when industry experts and vendors cation and infrastructure reliability tend to INDIA’S IT MANAGERS REVIEW, ANALYSE AND REFLECT ON THE LATEST TECHNOLOGY TRENDS—AND VOTE ON THE ONES THAT WILL MAKE THE CUT THIS YEAR. BY DEEPAK KUMAR ILLUSTRATION: ANIL T identify the latest technology value technology maturity over trends and make predictions for novelty. the year. This is also the time when 3. Potential benefits and utility: IT managers responsible for creating, Evaluating a trend or technology on this param- maintaining and operating corporate eter helps organisations sift hype from reality. infrastructure and services recommend Issues like return-on-investment and time-to- and select the technologies and solutions market are important considerations here. for their organisations. A big challenge for 4. Cost of implementation: Superior or IT managers making these decisions is to new technologies often come at a significant cut through the hype and hyperbole—and cost, or can become expensive to deploy. A dis- identify the ideas that will matter. crete assessment (of the technology) on cost The IT Next team identified a range of considerations ensures its relevance. technologies that have the potential to make We now present the Top 10 Technologies a mark in 2010—and asked the community that will matter this year. F E B R U A R Y 2 0 1 0 | IT NEXT 13
  14. 14. COVER STORY | TECH TRENDS CONCEPT & METHODOLOGY SECURITY 2.0 The perennial concern with security has not OVERALL SCORE WHY THIS SURVEY IT Next asked IT managers to rate reduced 3.41/5 the top technology predictions and trends for 2010 on a 5-point scale. THE PARAMETERS The technologies were evaluated on a set of four parameters: 3.26 1. Leverage of existing IT 2. Maturity of the given technology OVERALL SCORE 3.26 3. Potential benefits and utility for the organisation 2.96/5 4. Low cost of implementation (of the technology) GREEN IT 2.79 3.64 Controling spiral- EXPERT EDITORIAL PANEL ing power costs R Giridhar, Group Editor, 9.9 Media and contributing to 2.87 Dr Neena Pahuja, CIO, MAX Health- CSR go hand-in- 3.26 care Institute hand 3.21 Basant Kr Chaturvedi, Head IT- Perfetti Van Melle India Shiva Shankar, Vice President & 2.87 Head - IT Infrastructure & Security - Operations & Engineering, Reliance Communications OVERALL SCORE 2.97 2.87 3.56 Shubhendu Parth, Editor, IT Next Deepak Kumar, ICT/Media Market 3.17/5 2.87 Researcher and Consultant RESPONDENTS/SAMPLING IT Next conducted a survey amongst 2.54 41 IT managers in various verti- cals across the country. While a VIRTUALISATION majority of respondents were from The focus remains on 3.08 leveraging existing 2.44 Delhi-NCR, Mumbai, Chennai and Bangalore, cities like Hyderabad, IT assets and capex in control 2.54 Pune, Nasik, Ludhiana, Vadodara and Bhilai were also represented. 2.87 THE METHODOLOGY 2.79 Each respondent rated the identi- fied technologies on four selected OVERALL SCORE 2.44 parameters. The averages of these scores were then taken to arrive at the final scores—and the Top 10 2.75/5 Rankings. PRIVATE We also pulled out a few additional CLOUD Marrying the 3.03 technologies to include in the Fol- benefits of a cloud lowing Five list. The reason to have model to the secu- this separate list is that while the rity of traditional benefits of these five technologies set up appeals to XAAS may not be realised during 2010, many Despite its ad- OVERALL SCORE 2.73/5 these would still be the ones to vantages over box-based pricing watch for. Also, for specific indus- models, interoper- tries or companies, their relevance ability issues are a could grow more rapidly over the concern following months. 14 IT NEXT | F E B R U A R Y 2 0 1 0
  15. 15. TECH TRENDS | COVER STORY BUSINESS INTELLIGENCE & LOW COST OF IMP BUSINESS ANALYTICS LEME Rapidly changing business NTA OVERALL SCORE TI O environment drives the N 3.27/5 need for greater data savvy amongst users LEVERAGE OF EX ISTI NG IT 2.67 U T IL I T Y OVERALL SCORE 3.33 3.23/5 DATA CENTER MATURIT Y 3.67 2.90 TRANSFORMATION Ease of management and greater efficiency are driving this trend 3.26 3.33 3.69 TOP 10 2.90 TECHNOLOGIES FOR 2010 SCORED OVERALL SCORE 2.62 2.54 2.62 2.79 2.62/5 1-5 S CA L E 3.03 BUSINESS-GRADE SOCIAL NETWORKING 3.28 While managers recognise 3.00 the power of the tools, changing corporate culture 3.03 to use them efficiently will be a challenge 3.33 2.72 3.00 OVERALL SCORE 3.04/5 ENTERPRISE MOBILITY 2.67 Convenience and ubiquitous con- nectivity drives greater interest in the technology UNIFIED COMMU- OVERALL SCORE NICATION 3.00/5 The twin benefits— intra-organisation coordination and one-session query Note: Dus ea vellessunt vel is endis resolution—propel dolupta ssuntemquist qui sundip- this to the fore sapis et porioremque nus a inihil id magnam, atquas F E B R U A R Y 2 0 1 0 | IT NEXT 15
  16. 16. COVER STORY | TECH TRENDS Security 2.0 Just protecting devices in the network will speedier damage control in not suffice—the focus of security needs to the aftermath of the crisis. 3.41 be the data Market intelligence teams OVERALL in enterprises are now SCORE As 2010 sees uptake of several community-based technology and placing greater emphasis communication paradigms like UC, TP and Social Media, the on such tools to help their traditional perimeter security models will need to change and give organisations captivate on way to a paradigm that is more user-driven and user-propagated. new opportunities as the Information dissemination and user awareness will play a more economy recovers. PITFALLS important role, and IT managers will need to pay more attention to While business intelligence Putting more implementing security policies in a relatively open and dynamic IT focuses on monitoring emphasis on secu- rity solutions and framework. operational information for somewhat less on Now that the boundaries of enterprise networks are no understanding the gaps and the security policy longer rigid, with partner and client networks meeting in fuzzy taking corrective measures, could lead to a breach of data. zones, protecting devices in the network is not enough. Even business analytics aims to protecting the servers and storage devices that contain data will perform a predictive analysis not suffice—the focus of security has to be on data. of the market and the IT Next is of the view that it would be meaningful to business. develop security policies that lay greater emphasis on data and In today’s globalised information protection, followed by endpoint protection and and highly competitive network protection. Essentially, it is about having data at the marketplace, BI and BA tools center of the security policy. can help your organisation It would be advantageous for IT managers to use the social compete better. Line media and integrated communication tools to sensitise users managers increasingly rely about security policies, and develop security champions for on their IT counterparts addressing security-related concerns in the dynamic enterprise. for improved performance management. IT Next urges you to evaluate and recommend BI/BA tools that can be neatly integrated with your enterprise IT systems, and Business Intelligence help market intelligence and marketing teams in and Analytics your organisation use the data to formulate smart While BI can help analyse business information growth strategies. 3.27 better, the value is in performing a predictive OVERALL SCORE analysis PITFALLS The economic crisis that caught many enterprises and gov- The biggest showstopper could be the quality and format of underlying ernments unprepared, also spawned the realisation that data that can mar effectiveness of a a greater use of BI and BA tools could have facilitated a good BI/BA solution. SECURITY 2.0 BI & BA HOW THEY RANK DATA CENTER VERTULISATION Rank 1 2 3 4 5 6 7 8 9 10 = Low Cost of Implementation = Level of Maturity = Utility = Leverage of Existing IT 16 IT NEXT | F E B R U A R Y 2 0 1 0
  17. 17. TECH TRENDS | COVER STORY Data Center Transformation Virtualisation, server rationalisation, site consolidation, and energy management are ideal ingredients of a data center transformation recipe These include measurable cost hogging servers and chart a phased savings, improved productivity and plan to replace these by smart form 3.23 efficiency across the organisation. factor servers that are more efficient. OVERALL SCORE The ideal ingredients for a data Data centers often operate with PITFALLS center transformation would include more-than-surplus cooling equipment, The wide variety of virtualisation, server rationalisation, to fight off ‘hot spots’ that get built solution perspectives on data cen- site consolidation, and energy up in certain zones due to air-flow ter transformation carries the real risk of adopting a solution or archi- management. deficiencies. Experts have pointed tecture that may not be the right fit IT Next advises IT managers to out that most data centers suffer from for your organisation. develop a data center transformation the problem of over-loading and that roadmap that will distribute the the solution lies in identifying the hot capital expenditure (capex) over a spots and creating airflow in those While ‘measured green’ alone would period of years while ensuring return zones. You colud draw measurable be a good enough reason to initiate a on investments for each year or a benefits by installing energy data center transformation, there are periodic interval. For example, you monitoring and management software other equally strong reasons to do it. could identify inefficient and energy in the data center. Virtualisation could reduce the need for additional licensed software— A virtualisation strategy will help you get the best out and reduce the need to virtualise of your IT infrastructure. Evaluate and perform a mid- applications. term adjustment, if necessary Overall, the larger your organisation, the more Given that the most pronounced goal of virtualisation is to lever- visible would be returns age existing IT infrastructure and reduce buying, its relevance 3.17on a virtualisation OVERALL for you as an IT manager will continue to be very high in the SCORE investment, especially for PITFALLS prevailing economic situation. So, stick to your virtualisation large and larger-among- Security issues get amplified in a roadmap, and do the necessary adjustments and refinements, the-medium enterprises. virtualised envi- if you are already working on one. If not, put your virtualisation act However, vendors are also offering ronment because together, especially if you have a data center to manage. virtualisation solutions for smaller a large number of virtual machines In general, server and storage virtualisation will make immediate businesses. could be exposed. sense because redundancy of these resources is usually high in many ITNext believes that in a Virtualisation organisations in India. dynamically evolving market can also cause management- Adoption of desktop virtualisation and application virtualisation and technology scenario, a two- related issues, would work on a small scale, at least through 2010. One, because phased approach to virtualisation due to increased for virtualised desktop environments to be cost competitive, the is the way to go: while need-based complexities. implementations need to be fairly large-scale, something that one may part-virtualisation projects not be inclined to consider, particularly when transitioning through a should be rolled out for quick recovery phase. benefits, end-to-end, full-blown Investments in application virtualisation could be worth postponing virtualisation projects may be while the SaaS paradigm gains momentum. That is because SaaS evaluated from a long-term F E B R U A R Y 2 0 1 0 | IT NEXT 17

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