“There are three secrets to managing.
The first secret is have patience. The
second is be patient. And the third
most important secret is patience.”
Management is the process of reaching
organizational goals by working with
and through people and other
Management has the following 3
It is a process or series of continuing
and related activities.
It involves and concentrates on
reaching organizational goals.
It reaches these goals by working with
and through people and other
Objectives of PresentationObjectives of Presentation
To provide tips for quick and practical
Manage your team, and
manage your business
Managing YourselfManaging Yourself
What are my strength?
How do I perform?
What are my values?
Where do I belong?
What should I contribute?
Responsibility of relationship
CREATE A NEW LEADERSHIP
What will you be doing in 2025, and what
impact do you hope to be making ?
PRETEND YOU HAVE WHATPRETEND YOU HAVE WHAT
YOU WANTYOU WANT
Overthinking the issues only serves
to compound the worry, Instead
pretend you have what you want.
Act as if your peers respect you or
as if customer is loyal.
Chances are better that you’ll get
what you want
TAKE RESPONSIBILITY OFTAKE RESPONSIBILITY OF
YOUR GROWTHYOUR GROWTH
-Meet with two former coworker each
Have one major learning experience
with each quarter
Give yourself a performance review
INCREASE YOUR DESIRE TOINCREASE YOUR DESIRE TO
NO MATTER HOW HIGH IS YOUR
LEVEL OF MASTERY, THERE IS
ALWAYS MORE TO DISCOVER
ASK QUESTIONS TO FIND NEW
WAY TO SOLVE THE PROBLEM
BE OPEN TO CRITICISMBE OPEN TO CRITICISM
CRITIQUE CAN BE A USEFUL
APPROACH TO TEST IDEA & KEEP
PEOPLE AND TEAM
LISTEN BETTERLISTEN BETTER
Good listening isn’t just about making
the speaker feel respected and
heard;it’s also about making sure you
undertand what’s truly said
Improve your time managementImprove your time management
Think about how you are going to
carry out certain tasks and undertake
them in the most time and cost
efficient manner, which will enable you
to achieve more with less
DON’T BE SHY BUT ASKDON’T BE SHY BUT ASK
If you aren’t sure how to go about a
particular task, then make sure to
pluck up the courage to ask questions.
To leave it until later on could make
life more difficult for you and the other
people you work with.
MANAGING YOUR ENERGYMANAGING YOUR ENERGY
TAKE BRIEF BUT REGUALR BREAKS
SAY THANK YOU
DO WHAT YOU LOVE
CAPTURE BIG IDEAS INCAPTURE BIG IDEAS IN
SIMPLE WAYSSIMPLE WAYS
ALWAYS CARRY INDEX/BLANK
CARD IN YOUR POCKET, WHEN
YOU HEAR A GOOD IDEA WRITE IT
DECREASE YOURDECREASE YOUR
TECHNOLOGY DEPENDENCETECHNOLOGY DEPENDENCE
Studies have shown that using our
memories improves reasoning and
MANAGE WITH MINIMUMMANAGE WITH MINIMUM
TURN DEAD TIME INTO
SHOW UP IN PEOPL’S WORK
MAKE TWO CONTACTS PER DAY
GET THROUGH YOUR TO-DOGET THROUGH YOUR TO-DO
GET THREE THINGS DONE BEFORE
TACKLE SIMILAR TASK AT THE
STOP WORKING AND HAVESTOP WORKING AND HAVE
Find people you enjoy working with
Find problem you enjoy solving
TAKE A MINI BREAKTAKE A MINI BREAK
Turn off your Cell-Phone
Do a crossword puzzle
CHANGE YOUR BEHAVIOURCHANGE YOUR BEHAVIOUR
Refuse to be distracted
IDENTIFY YOUR UNIQUEIDENTIFY YOUR UNIQUE
Watch your skills
Look for confluences
Listen to complements.
SELL YOURSELFSELL YOURSELF
Advertising the value you deliver to
your organization is more important
Selling yourself is a delicate art
BECOME ONE OFBECOME ONE OF
TOMORROW’S TOP LEADERTOMORROW’S TOP LEADER
Deep famaliarity with emerging
The ability to inspire and motivate
BECOME AN INSPIRATIONALBECOME AN INSPIRATIONAL
Humanness : Build Collaboration and
Solidarity by revealing your weakness.
- Intuition: Know what’s going wrong
without other spelling it out for you.
- Tough Empathy: Care deeply about
-Uniqueness: show your unique qualities.
BECOME A CREATIVEBECOME A CREATIVE
Cultivate respect by giving it , not by
Know how to manage both success and
failure not just success.
Instead of commanding, coach your
team toward success
GIVE YOUR PEOPLE WHATGIVE YOUR PEOPLE WHAT
THEY NEEDTHEY NEED
Traditional Leader Thinking-
“Employee-boss relation as a
transaction;Money in exchange for
Transformational Leader Thinking
“Employee wants much more than
LOVE, GROWTH, CONTRIBUTION,
PAT EMPLOYEES ON THEPAT EMPLOYEES ON THE
An abundance of studies have
demonstrated the power of touch on
everything from rhesus monkey to
student in classroom.
A pat on back or a brief touch on the
shoulder can express support and
reassurance,making the recipient more
willing to improve his decision making.
LET YOUR EMPLOYEESLET YOUR EMPLOYEES
When employee make a mistake,stop
yourself from interfering , Let your
employee make mistake and help him
to adjust to get it right the next time if
the risk are lower.
MAKE A MISTAKE OT TWOMAKE A MISTAKE OT TWO
Create a Mistake making culture
Encourage your people to take risk.
Yet Mistakes are often the best
teachers, People wont learn something
new if they only do things they know
FORGIVE BUT DON’T FORGETFORGIVE BUT DON’T FORGET
-Forgive Honest mistakes, but make
sure employees lean from past faiures
so they don’t repeat them.
ASSIGN TASKS TOASSIGN TASKS TO
INDIVIDUALS, NOT GROUPS.INDIVIDUALS, NOT GROUPS.
The Bystander Effect occurs frequently
in virtual teams, so if you assign a task
to a group of people, there’s a good
possibility no one is going to pick it up
(the well-known adage here is that
“everyone’s responsibility is no one’s
responsibility”). To avoid this issue,
always assign tasks to specific
SET DEADLINES FORSET DEADLINES FOR
Parkinson’s law states that work
expands so as to fill the time available
for its completion.
if you give someone ten days to
complete a task, then it will take them
ten days to complete it. If you give
them one day, then it’ll take them one
DEVELOP A CULTURE OFDEVELOP A CULTURE OF
Surround yourself with people who
will challenge their ideas, point out
their shortcoming and tell it like it is .
Get people to bother you by bothering
Develop a culture of trust and
DONT JUSTDONT JUST
Good communicator know they also
need to explain what all exitement is
Don’t lose or confuse your audience
with too many details.
FOCUS YOUR PEOPLE ONFOCUS YOUR PEOPLE ON
WHAT THEY ARE BEST ATWHAT THEY ARE BEST AT
Improving on weakness takes a
tremendous amount of energy
Instead,focus your people on their
strength and encourage them to do
what they are good at.
IDENTIFY HIDDEN TALENTSIDENTIFY HIDDEN TALENTS
Turn a compliment into an interview.
Ask why employees prefer certain
tasks or project.
Inquire about dreams.
MANAGE YOUR SMARTESTMANAGE YOUR SMARTEST
Do explain things and persuade them.
Do use your expertise. Don’t use your
hierarchy. Smart people aren’t impressed
Do tell them what to do and Don’t tell
them how to do.Smart people enjoy to
give rise to challange
GIVE THE GIFT OF TIME ANDGIVE THE GIFT OF TIME AND
It doesn’t need to be money; you can
give the slack time so that your star has
breathing room to explore his/her idea.
TRUST YOUR TEAMTRUST YOUR TEAM
To cultivate trust among your team
members,place your trust in them first.
Show them you believe you are
competent and capable.
Trust is a two way street,the sooner
you start down your side,the sooner
your employes will accelerate down
GET RID OF NEGETIVITYGET RID OF NEGETIVITY
Grumpiness, laziness and nastiness are
contagious and by redusing those type
of negetivity you give your people a
better chance of success
ASSES YOUR CHANGEASSES YOUR CHANGE
3 Questions to help you face the
1.Do you see oppertunities other don’t?
2.Can your custoomer live without you
3.Are you learning as fast as the world
CREATE STRATEGY WITHCREATE STRATEGY WITH
Tell a story about the future,
Make it inspirational and envision your
organization in a happy and successful
KILL MORE GOOD IDEAKILL MORE GOOD IDEA
To come up with a few good ideas, you
need to generate a lot of bad ones.
Make the tough choices and pull the
plug on good ideas that are’nt quite
DON’T GET DISTRACTEDDON’T GET DISTRACTED
Don’t keep your head so focused on the
process that you lose sight of the bigger
Look up every once in a while and remind
yourself what are you trying to achieve.
AVOID CERTAIN TYPE OFAVOID CERTAIN TYPE OF
-Knowingly doing the wrong thing
Failing to gather the right data.
Priotizing research over experience.
DON’T AVOID RISKDON’T AVOID RISK
Look at all the risks you face and play
owhat would you do if any of them were
come to bear.
Having system in place to respond
could save your valuable time ,money
Prepare for crisisPrepare for crisis
Leaders need to ensure their
organization are equipped to stop most
crises before they happen.
FAIL CHEAPLYFAIL CHEAPLY
Rather than eliminating failure, focus
on reducing the cost of failure by doing
these three things.
Make your experiment cheaper
Change the order of experiments.
Make decisions faster.
STOP IGNORING GROWTHSTOP IGNORING GROWTH
Largest growth opeertunity are often
the market changing ideas that
represent not only growth but a threat
to your business as well.
Figure out threat before someone else
TAKE BABY STEPSTAKE BABY STEPS
Instead of dreaming of “the next big
thing” focus on innovating in small
Use small and cheap experiments to
test new ideas.
INVEST WISELY IN SOCIALINVEST WISELY IN SOCIAL
Whether an internal wiki, a Twitter
account or a blog all social media
initiatives require careful monitoring
and management to capture value.
IMPROVE CUSTOMERIMPROVE CUSTOMER
Convert or capitalize on tribes
Open the door to new talents.
WIN CUSTOMER’S HEARTWIN CUSTOMER’S HEART
Give them opportunity to meet as
many of your staff as possible, all the
way upto CEO.
Thank them for their business and ask
them to tell you about their company.
Create emotional connection.
SPEAK EFFECTIVELYSPEAK EFFECTIVELY
Understand customer’s Language
Focus on them , not you.
Use Words,Not NumbersUse Words,Not Numbers
Use qualitative method to discover
that your customer think about your
products and services.
Focus grous or open ended
HANDLE CUSTOMERSHANDLE CUSTOMERS
Understant the full context
Propose a resolution
-Management Tips;Harvard Business