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SPBiz 2015 - How to drive adoption for Office 365

Adoption is at the center of everything. It's crucial for a successful deployment and use of Office 365 and its online services. Although adoption makes sense it's not easy to drive and manage adoption for Office 365. During this session Jasper Oosterveld (Office 365 MVP) takes you on an adoption journey to help you understand why adoption is important and how you can achieve the highest level of adoption.

The presentation covers the following topics:

* The Microsoft adoption framework
* Office 365 usage scenarios that can drive adoption
* Real world examples of driving adoption
* Out of the box tools to monitor adoption

The key take away points are:

*The reasons why Adoption is crucial for a successful launch and use of Office 365.

*Learn about Office 365 usage scenarios that can benefit your customers or your own business.

Receiving useful tips, tricks and resources to drive adoption within your own business or for your customers.

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SPBiz 2015 - How to drive adoption for Office 365

  1. 1. Online Conference June 17th and 18th 2015 WWW.SPBIZCONF.COM How to drive adoption for Office 365
  2. 2. WWW.SPBIZCONF.COM Meet Office 365
  3. 3. WWW.SPBIZCONF.COM This guy…
  4. 4. WWW.SPBIZCONF.COM On the other hand, this guy… What’s in it for me?
  5. 5. WWW.SPBIZCONF.COM Work & Community
  6. 6. WWW.SPBIZCONF.COM Personal life
  7. 7. WWW.SPBIZCONF.COM What do you need to do to be successful?
  8. 8. WWW.SPBIZCONF.COM What do you need to do to be successful?
  9. 9. WWW.SPBIZCONF.COM What is Office 365?
  10. 10. WWW.SPBIZCONF.COM What is Office 365?
  11. 11. WWW.SPBIZCONF.COM Business Strategy Business Strategy Business Strategy (Vision) includes the areas where an enterprise needs to evolve in order to meet business objectives. Use Case Use Case Use Case Business Scenario Business Scenario Business Scenario Use Case Use Case Use Case Use Case Use Case Use Case Use Case Use Case Use Case Business Scenario Business Scenario Business Scenario Use Case Use Case Use Case Use Case Use Case Use Case Usage Scenarios (use cases) detail a process, or a combination of processes, required to successfully execute and deliver a business scenario. Business Scenarios are the programs and projects actively working to progress one or more organizational strategic goals. Formalized long term goals, established in “Set Business Vision” Set Vision & Identify Business Scenarios
  12. 12. WWW.SPBIZCONF.COM Communicating & Meeting Project Timelines Coordinating with Presenters Working with External Vendors Sharing & Creating Files with Team Members Planning Better Events Planning & Developing the Campaign Building & Submitting Concepts Promoting the Campaign Soliciting Feedback Introducing Innovative Culture Taking Collaborative Notes Tracking Action Items Engaging Meeting Participants Conducting Effective Meetings Business Scenario Set Vision & Identify Business Scenarios
  13. 13. Online Conference June 17th and 18th 2015 Show leadership Lead by example Last resort: Enforce change
  14. 14. WWW.SPBIZCONF.COM What do you need to do to be successful?
  15. 15. WWW.SPBIZCONF.COM Keep it simple to avoid overwhelming people Identify “low hanging fruits” to begin with Get the right team for your pilot
  16. 16. WWW.SPBIZCONF.COM Focus on the user experience Make the solution belongs to users Ask people about areas for improvements
  17. 17. WWW.SPBIZCONF.COM What do you need to do to be successful?
  18. 18. WWW.SPBIZCONF.COM Show people what’s in it for them Clearly communicate goals & milestones Tailor your language & target your audience
  19. 19. WWW.SPBIZCONF.COM Launch video’s
  20. 20. WWW.SPBIZCONF.COM Launch video’s
  21. 21. WWW.SPBIZCONF.COM Launch video’s
  22. 22. WWW.SPBIZCONF.COM Posters
  23. 23. WWW.SPBIZCONF.COM Metro card
  24. 24. WWW.SPBIZCONF.COM Deliver simple, targeted & engaging training Leverage early adopters & champions Bring people together
  25. 25. WWW.SPBIZCONF.COM How-to-video
  26. 26. WWW.SPBIZCONF.COM Quick Reference Card
  27. 27. WWW.SPBIZCONF.COM Profile game
  28. 28. WWW.SPBIZCONF.COM What do you need to do to be successful?
  29. 29. WWW.SPBIZCONF.COM Use analytics
  31. 31. WWW.SPBIZCONF.COM Sparked solution
  32. 32. WWW.SPBIZCONF.COM Sparked solution
  33. 33. WWW.SPBIZCONF.COM Sparked solution
  34. 34. WWW.SPBIZCONF.COM Sparked solution
  35. 35. WWW.SPBIZCONF.COM Create your own adoption plan
  36. 36. WWW.SPBIZCONF.COM Getting Started Scenarios
  37. 37. WWW.SPBIZCONF.COM What about Groups?
  38. 38. WWW.SPBIZCONF.COM • An easier way to collaborate • A better way to monitor version control • Access to the files and documents from anywhere • An easier way to share information What values are customers chasing by engaging? Core Technologies: • OneDrive for Business (primarily) • Office Online, Yammer, Delve, OneDrive for Business: a personal online storage for employees (use across devices with ease and security) Real-time Collaboration Work simultaneously and edit documents, keep track of changes and work from virtually anywhere and on any device. Easily Track Changes Use automatic version control to ensure collaborators are working with the right document. Revert to a previous version at any time. Work with Anyone Securely share your files with others both inside and outside your organization. Easily manage who can access or edit your files. Available Anytime, Across all Devices Synchronize files with your devices so you can access content offline. Offline edits will automatically sync with OneDrive for Business the next time you connect. Store, sync, and share your files
  39. 39. WWW.SPBIZCONF.COM Number one adoption enemy?
  40. 40. WWW.SPBIZCONF.COM Strategic Consulting • A better way to engage with others inside and outside the organization • More productive meetings • An easy way to connect with others, virtually and on the go • Multiple ways to communicate in order to gather information quickly What values are customers chasing by engaging? Core Technologies: • Skype for business and Mobility • Outlook, OneNote, Groups Skype for business connects people everywhere Multi-party Conferencing Conduct online meetings, including audio, HD video, and web conferencing Connect with the Outside World Invite up to 250 participants inside and outside of your organization and easily set up meetings in advance, or on the fly. Communicate in the Right Way Skype unifies voice and video calls, Skype Meetings, presence, and instant messaging (IM) in one easy-to-use client, making it simple to choose and switch between different forms of communication Make Virtual Meetings More Effective A full online meeting experience including IM, voice, multiparty video, data collaboration and sharing. Run more effective meetings
  41. 41. WWW.SPBIZCONF.COM Work like a network
  42. 42. WWW.SPBIZCONF.COM Strategic Consulting • Faster access to relevant information to inform business decisions • A better way to make connections with others across the enterprise • A way to minimize the time spent on looking for information instead of using information What values are customers chasing by engaging? Information comes to you Delves helps you quickly find new information tailored to your needs Employees can find personalized content based on what you’re working on and what is trending around you. Delve proactively surfaces content based on the relationships between content, people, and activities across Office 365. Find what you need Easily find documents you’ve seen before without remembering the document title, who wrote it, or where it’s stored. Discover new connections See how you and your colleagues connect with documents and one another, who you work with, and how your colleagues connect. Core Technologies: • Delve • Office Graph • Office 365 Discover what you need with Delve
  44. 44. WWW.SPBIZCONF.COM What’s happening with my organization
  45. 45. WWW.SPBIZCONF.COM What’s happening with my organization
  46. 46. WWW.SPBIZCONF.COM Boards
  47. 47. WWW.SPBIZCONF.COM What are my colleagues working on?
  48. 48. WWW.SPBIZCONF.COM Search for content
  49. 49. WWW.SPBIZCONF.COM Adoption never stops Use the insights from the evaluation process to kick off additional trainings Add business and usage scenarios for more departments Host additional engagement events Encourage users and champions to brainstorm new ideas
  50. 50. Online Conference June 17th and 18th 2015 Focus on new and updated functionality* Covers what’s coming in the near-term, and some longer-term Offers high-level details, including name, description, status Not a comprehensive view of all change Office 365 Public Roadmap
  52. 52. WWW.SPBIZCONF.COM Resources General Office 365 Customer Success Center Intranet Launch Videos Office training and tutorials Office 365 Success Center Build your Adoption Plan Yammer Yammer brings conversations to your OneDrive and SharePoint Online files Yammer Share button Automatic replacement of site feed to Yammer feed with SharePoint sites How to Replace the Note Board Web Part with Yammer How to Disable Uploading Documents in Yammer Microsoft Enterprise Social Yammer Widget Configuration Office 365 sign-in for Yammer
  53. 53. WWW.SPBIZCONF.COM Resources Delve Are my documents safe in Office Delve? 7 ideas for using Delve boards A milestone for Office Delve Explore Office Delve Office Delve for Office 365 admins Review of Microsoft Office Delve for SharePoint Office 365 Query the office graph through REST Introducing Delve and the Office Graph Ignite video’s
  54. 54. WWW.SPBIZCONF.COM Contact details @jasoosterveld +JasperOosterveld
  55. 55. WWW.SPBIZCONF.COM Please fill in my session feedback form available from the ‘Session Resources’ tab on my session window. Why not join us in October at Thanks for watching my session 